Team Lead Sales Fixed Systems (m/w/d)

Gitlab

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior Manager, CX Services Operations at GitLab, you will lead the operational teams that power our post-sales services motion. This is a people leadership role responsible for managing and developing a team of operations professionals across two domains: Professional Services (PS) Operations and Customer Success Management & Advocacy (CSMA) / Success Tiers Operations. As the business scales and organizational scope expands, this role requires a leader who can own processes around forecasting, resource management, and financial operations while building a team capable of sustaining them. Reporting to the Senior Director of Revenue Operations, you will be a critical connector between the CX Services organization and the teams that enable it. You will partner closely with other Revenue Strategy & Operations teams, Finance, and Sales to ensure that CX Services operational needs are clearly defined, well-represented, and executed with precision. You will thrive in GitLab's all-remote, values-driven environment, where documentation, iteration, and cross-functional partnership are core to how we work. What you'll do * Lead, manage, and develop a team of operations professionals across PS Ops and CSMA / Success Tiers Ops * Partner with Revenue Technology to represent and prioritize CX Services operational requirements for Professional Services and Customer Success systems, including Gainsight, Salesforce, and PS project management platforms, and serve as the CX Services voice in tool evaluation and enhancement discussions * Build and maintain strong cross-functional partnerships with Revenue Strategy & Operations (RSO), Finance, and Sales to operationalize go-to-market initiatives, translate CX Services requirements into data and process solutions, and drive resolution of escalated operational issues * Establish and maintain operational cadences including forecast reviews, PS delivery health reporting, and CSMA pipeline hygiene that support CX Services leadership's ability to manage risk and act on customer data * Partner with Revenue Analytics to deliver reporting and data views that connect team performance to business outcomes, including PS utilization, CSMA health metrics, and Success Tiers adoption * Lead and contribute to PS financial operations, including project-level margin tracking, rate card management, and revenue recognition compliance across T&M, fixed-fee, and blended engagement structures * Drive improvement in PS and CSMA bookings and revenue forecasting processes, reducing reliance on manual aggregation and building toward a connected pipeline-to-delivery view that supports confident in-quarter decision-making * Support PS portfolio and offering management, including service catalog governance, pricing and packaging currency, and ensuring fixed-fee structures remain aligned to evolving customer and market needs * Partner with CSMA leadership to operationalize Success Tiers delivery, supporting capacity planning, coverage model design, and the data infrastructure needed to track tier performance and customer outcomes What you'll bring * Demonstrated progressive experience across Professional/CX Services operations and, with direct ownership of outcomes in each domain * Proven people management experience, including the ability to develop and retain a distributed team in a fast-paced SaaS environment * Fluency with Customer Success and Professional Services systems including Gainsight, Salesforce, and PS project management platforms such as Kantata * Working knowledge of PS financial operations, including margin tracking, rate card structures, and revenue recognition considerations across T&M, fixed-fee, and blended engagement types * Demonstrated ability to lead cross-functional initiatives, influence without direct authority, and translate ambiguous business questions into clear process, reporting, or systems solutions * Comfort building and improving foundational operational processes in a scaling environment, where not everything is defined and the ability to move from ambiguity to structure is essential About the team The CX Services Operations team sits within the Revenue Operations function at GitLab and is responsible for the processes, data standards, and operational programs that enable our Professional Services and CSMA / Success Tiers teams to operate at scale. This team works in close partnership with other Revenue Strategy & Operations teams, CX field teams, Finance, and Sales to ensure operational alignment across the services delivery lifecycle. We value clear documentation, thoughtful iteration, and practical solutions that help our go-to-market teams move with confidence and clarity. HOW GITLAB WILL SUPPORT YOU * Benefits to support your health, finances, and well-being * Flexible Paid Time Off  * Team Member Resource Groups * Equity Compensation & Employee Stock Purchase Plan * Growth and Development Fund * Parental leave  * Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $139,200—$208,800 USD HOW GITLAB SUPPORTS FULL-TIME EMPLOYEES * Benefits to support your health, finances, and well-being * Flexible Paid Time Off  * Team Member Resource Groups * Equity Compensation & Employee Stock Purchase Plan * Growth and Development Fund * Parental Leave  Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. ---------------------------------------------------------------------------------------------------------------------------------- Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.   Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Appinio

Allow us to introduce ourselves Hello there! We’re Appinio, a global market research company that combines an AI-powered insights platform with expert consultancy. On a mission to make the world a little more fact-based, we help companies understand how consumers think and make smarter decisions. We started out in Hamburg back in 2014, but we’re now humbled to call the world our playground, with over 260 employees spread across 13 countries (we’re remote-first), 2600+ international clients, delivering research from +190 markets, globally. Want to be a part of the Appinio movement? 🚀 Here at Appinio, we value transparency in our recruitment process, and we've created a blog to share what to expect during each step of our journey together: here Your mission as a Senior Revenue Operations Manager  We are looking for a Senior Revenue Operations Manager (m/f/d) to support our Revenue Operations team. In this role, you will be working in the revenue engine of our customer-facing teams. You will be responsible for our data model and data quality measures. Furthermore, you will set up and improve processes between our Customer Success, Research, Sales, and Marketing teams.   This is your opportunity to fuel our growth, optimise team efficiency, and simplify day-to-day operations. In doing so, you’ll have a significant impact on Appinio and our overall success. What you’ll be doing * You will map, design, and improve scalable workflows across the entire revenue funnel (Marketing, Sales, and CS) to eliminate friction * Lead complex initiatives from initial "ambiguous problem" to final implementation, managing competing priorities with a focus on high-impact results * Establish automated data quality measures and "health-check" reporting to ensure our CRM remains a trusted, single source of truth * Evaluate and optimise our ecosystem (HubSpot, Fathom, etc.) to ensure every tool provides clear ROI and supports the user's workflow * Build and maintain internal documentation to ensure the business stays lean and organised as we scale * Contribute to the RevOps roadmap from strategy to reality, diagnosing bottlenecks, managing end-to-end projects, and ensuring high-impact execution * Serve as the primary point of contact for RevOps support, using incoming requests to identify recurring patterns and implementing permanent "root cause" fixes rather than just temporary patches You will thrive in this role if * You have a degree in Business Administration, Economics, Industrial Engineering, or a similar field * You have 5+ years of experience in Revenue Operations or related areas (GTM Operations Manager, Revenue Architect) * You are an Architect: You love building in HubSpot—designing custom objects and data relationships that actually make sense for the business * You see the Big Picture: You understand how Marketing, Sales, and CS fit together and enjoy building the "glue" that connects them * You are a Builder: You’re happiest when you’re hands-on with tools and automation, creating processes that can scale as we grow * You love Data: You don’t just report numbers; you analyse pipelines and forecasts to tell leadership what’s actually happening * You hate Friction: You’re always looking for bottlenecks to fix and processes to simplify * You are a Planner: You’re comfortable with high-level strategy like quota setting and capacity planning to keep our growth on track * You lead Change: You know that "building it" is only half the job—you enjoy training teams and making sure new tools actually get used * You have Discernment: You know when to move fast and when to push back on a request to keep our systems clean and healthy * You’re fluent in English What’s in it for you? * Flexibility Policy - Average is 30 days taken, however, we do not have a hard cap of number of vacation days as we know life happens * Temporary work from abroad - If you're based in the EU, you can work outside your country of residence for up to 180 days per year * All the hardware you need and your own MacBook * If you are located in Hamburg or Berlin, you'll get a Deutschland ticket or access to a mobility budget with the NAVIT app to get you to and from the office space * Subsidised Urban Sports Club or ClassPass membership based on location * In case you’re located in one of the cities where most of our fellow Appinioneers are (Hamburg, Berlin, Munich, London, Madrid, Barcelona, or New York), you can get access to our Co-working spaces Additional role details * This role will report directly to our Team Lead Business Intelligence Our interview process 1. Screening Call with a Talent Acquisition Partner 2. Hiring Manager Interview  3. Case Study Interview  4. Stakeholder Interview  5. Reference Checks  6. Executive Interview  7. Offer Kind reminder: Please ensure that your application is submitted in English. This post not only outlines our ideal candidate but also serves as an inspiration for what this role can evolve into. Even if you consider yourself an 80% fit but have a genuine passion for this position, we encourage you to apply. We're eager to hear from individuals who share our enthusiasm. Appinio is an equal-opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Please read our privacy policy here. Learn more about us:  appinio.com    LinkedIn    Xing     Kununu    Instagram

Visable

INTRO Are you ready to take your career to the next level at our Hamburg office? Then you’ve come to the right place! Join us in shaping the future of B2B e-commerce! As part of Alibaba.com, Visable is driving the digital transformation of small and medium-sized businesses—all within a dynamic, international environment. Join our team and work on B2B platforms such as “wer liefert was (wlw)” and “europages,” as well as innovative online marketing solutions that connect B2B companies worldwide. Here, you can make the most of your expertise and actively help our customers succeed. Become part of our success story! TASKS Focus on the Polish market: You will be responsible for selling our product Europages in the Polish market and targeting suitable new customers. Cold calling with a tailwind: You will actively contact pre-selected companies provided to you by our specialized lead generation team. You will focus entirely on conducting conversations and selling—additional independent research is possible but not required. Identifying potential & convincing clients: You know how to identify the needs of potential customers and effectively convince them with the right solutions from our portfolio.  Efficient conversation management: With a high call volume and clear structure, you conduct targeted phone calls—professionally, persuasively, and engagingly.  Professional presentation: You structure initial digital conversations and presentations in a way that fosters long-term, profitable customer relationships. COUNTRY Deutschland RECRUITER Graf BENEFITS Sales development at a high level: In our Sales Academy, you will further develop your skills – with structured onboarding, experienced sales coaches, and real sparring on equal footing. Modern working environment: You work in a hybrid setup – approx. 50% in the office in Hamburg to be part of the team, and 50% flexibly from your home office. Successes are celebrated: Whether at the annual Sales Event or as a member of our exclusive Performance Club – we create occasions to celebrate outstanding achievements together. Attractive compensation: In addition to a fair fixed salary, you benefit from an uncapped commission model. Benefit from our fitness partnership with Urban Sports Club  and train flexibly in more than 7,500 studios throughout Germany. An attractive start at Visable: During your first 6 months, you will receive an additional guaranteed commission of €1,500 on top of your fixed salary – allowing you to fully focus on your onboarding and your first successes. Digital sales tools: CRM system, AI-supported coaching tool with conversation analyses, as well as automated processes for lead preparation. PROFILE * You are an ambitious person, ready to develop your Poland’s growth * You have prior sales experience - for example, in telemarketing, field sales, or B2B inside sales - and are looking to further develop your skills in a targeted manner * You can inspire people, identify sales opportunities, and confidently steer the process toward closing the deal * You can convey information clearly and concisely, work in a solution-oriented and prioritized manner, and have business-level proficiency in Polish and fluency in spoken and written English * You want more—professionally, financially, and personally. For you, sales isn’t just a job; it’s a stage for your strengths * You are a native Polish speaker or bilingual Polish and have fluent English language skills We live and love diversity! That's why we signed the „Diversity Charter“ to promote equal opportunities and diversity in all its components. By signing the Diversity Charter we guarantee that all qualified applicants are considered for employment without regard to age, ethnicity, religion, sexual orientation gender identity or physical abilities. A culture of respectful interaction is deeply rooted in our corporate values and therefore we want every employee to feel included, accepted and valued. With over 50 different nationalities and more than 20 spoken languages among Visable’s workforce, we can already be proud of being a culturally varied and truly international company.