Operations Analyst (f/m/x) Energy Trading

FREENOW

Location: Come and join us in Berlin or Hamburg! Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive. Be ready to work in a multinational, diverse, highly motivated and collaborative marketing team who strives for excellence and likes to have fun. Are you ready for your next ride? Join us in building the operational backbone of our German market! As an instrumental part of our team, this role is designed to spearhead operational advancements through the power of data-driven insights and local intelligence. Your mission? Uncover untapped opportunities, streamline our processes for peak efficiency, and orchestrate seamless roll-outs of improvements. Embrace the leadership mantle by driving impactful projects and steering product feature enhancements. ---------------------------------------------------------------------------------------------------------------------------------- YOUR DAILY ADVENTURES WILL INCLUDE: * Work on the forefront of day-to-day operations and translate real-world feedback from drivers and fleet partners into business cases that drive product and process innovation. * Design and implement end-to-end strategies (e.g. allocation, incentive programs, communication) to optimize passenger and driver experience, using data to identify and solve systemic bottlenecks. * Own large-scale projects from conception to post-launch evaluation, such as fleet type launches or marketplace feature configurations to ensure we maintain a competitive edge in the German market. * Coordinate the launch of new cities and the introduction of new mobility segments in line with the expansion roadmap to scale Freenow’s footprint and diversify the service offering across the country. * Identify, negotiate, and scale relationships with major fleet owners and cooperatives to provide a stable, professional supply base. * Manage the development and continuous improvement of operational processes and tools, ensuring they are scalable and aligned with our growth targets. * Lead local operations forums and manage a complex matrix of central stakeholders to negotiate priorities and secure buy-in for high-impact operational changes. Our tools: GSuite, Tableau, Metabase ---------------------------------------------------------------------------------------------------------------------------------- TO BE SUCCESSFUL IN THIS ROLE: * 5+ years in a high-growth startup or fast-paced operations environment, track record of owning operational workstreams and delivering market-level results (Preferred familiarity with ride-hailing or app-based delivery services). * Proven capability to take full ownership of complex initiatives, effectively aligning diverse stakeholder groups to drive consensus and deliver permanent solutions. * Ability to navigate large datasets and extract actionable insights that steer operational strategy and drive meaningful business improvements. * Understanding of marketplace unit economics and the ability to balance growth with profitability. * Exceptional structured work approach with experience in designing and auditing operational frameworks to ensure quality and scalability. * Excellent verbal and written communication skills in both German (C1) and English, with the professional maturity to handle internal and external negotiations. ---------------------------------------------------------------------------------------------------------------------------------- BENEFITS & PERKS IN A NUTSHELL: * Flexible working arrangements * LinkedIn Learning * Sabbatical & special leave policies * WeRoad partnership * Birthday, 24th + 31st December off * Short term EU work policy * Mobility Credit * Health Insurance * Employee assistance program   ---------------------------------------------------------------------------------------------------------------------------------- DIVERSITY, EQUITY & INCLUSION: Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age. We want you to grow and evolve, bring your true self to work.  ---------------------------------------------------------------------------------------------------------------------------------- ABOUT FREENOW: Freenow by Lyft empowers smarter mobility decisions, helping people to move freely and cities to thrive. Through our multi-mobility app, we feature broad options for everyone across 9 European markets and over 180 cities. Millions of passengers can access services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport within a single app.  In July 2025 Freenow was acquired by Lyft, a global mobility platform, which connects riders and drivers for billions of rides across North America and Europe. Together, Freenow and Lyft are creating a more caring and connected world, with transportation for everyone. We are a global, diverse, highly motivated, and collaborative team that strives for excellence and likes to have fun. Ready for your next ride?

DEPT

Hybrid DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021. JOB PURPOSE This role is a part of the team in Germany. We’ve got a mix of skills here, from Finance and Hospitality to Recruitment, People & Culture, and Marketing. Think of us as the backbone of the company, keeping things running smoothly and helping out everywhere we can. We're the ones who answer questions, toss around ideas, offer support, and plan those fun outings and initiatives everyone loves. We’re the reliable crew that everyone counts on to keep things rolling. Please note that this position if for a part time role with 20h/w.  As a People Operations Administrator, you will create a smooth employee journey experience. You will be responsible for fulfilling processes to make them as easy and pleasant as possible for all stakeholders. You will be the first point of contact for administrative tasks and actively support our teams. Do you work in a precise, structured manner and always have a clear overview of contracts and schedules? Are you good at handling confidential information and performing payroll-related tasks? Can you learn quickly and stay well-informed about what DEPT® has to offer? If you embody all these qualities and are willing to answer every question with a big smile, you might just be our perfect candidate. Our DEPT® culture is very important to us. That is why we are eager to find not only the most talented expert in the game, but also a perfect DEPT®-fit.  We are looking for someone who is eager to learn and teach, is honest and direct. Our ideal candidate communicates clearly and brings out the best in situations and people around them.  WHAT YOU'LL DO * HR Administration: Alignment with our remote People Operations team regarding employment agreements, contract amendments, reference letters, employee lifecycle administration, and all payroll-relevant information flows; * Advisory Services: Acting as a key support function for employees and managers on People Operations-related matters, ensuring a smooth and positive employee experience throughout the employee lifecycle; * Regulatory & External Affairs Support: Serving as the primary point of contact for health insurance providers, social security agencies, and authorities; managing all reporting and certification requirements and other external stakeholders; * Compliance & Updates: Supporting the People Operations team in reviewing and implementing changes related to employment legislation, social security regulations, and payroll requirements, ensuring ongoing compliance across the DACH region; * Payroll & Finance Collaboration: Partnering closely with our Payroll Specialist / Payroll Provider to ensure the timely and accurate processing of monthly payroll for our DACH entities by maintaining accurate employee data, preparing payroll-relevant documentation, and ensuring compliance with legal and company-specific regulations. * HR Systems & Data Management: Maintaining and updating employee records in our HRIS, ensuring data accuracy, completeness, and correct implementation of all employee-related changes. WHAT YOU'll BRING * Have hands-on experience in personnel and payroll administration within an HR-related environment; * Possess strong professional proficiency in both written and spoken German and English; * Bring a proactive, positive, and goal-oriented mindset with a strong sense of ownership; * Demonstrate a reliable, independent, and solution-oriented working style, with the ability to anticipate needs and act accordingly; * Comfortable working autonomously while maintaining accountability and delivering results; * Motivated to continuously develop new skills and adapt to evolving tools and technologies; * Communicate clearly, effectively, and in a timely manner across all levels of the organization. WHAT YOU'll GET * Company pension scheme. * Occasional breakfast/lunch at the office, Smoothie Tuesdays. * Stay happy and healthy with a contribution to your health through the OpenUp platform; * €50 personal monthly allowance via our dedicated benefits apps for use across daily expenses and lifestyle perks. * Future Bens – Exclusive access to sustainable, healthy products at attractive deals. * Social events, plenty of opportunities to connect with colleagues through organised activities and celebrations. * A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards. * Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! * The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. * Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities WHY DEPT®? We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA. We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter. At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build. DIVERSITY, EQUITY & INCLUSION  At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

claimini

WAS DICH ERWARTET Du bist mittendrin, wenn es darum geht, unseren Kunden schnell und kompetent zu helfen – egal ob es um Schadenmeldungen, Reparaturkoordination, finanzielle Anliegen oder die Kundenbetreuung geht. Mit Deinem Organisationstalent sorgst Du dafür, dass alle Abläufe reibungslos ablaufen und unsere Kunden optimal betreut werden. Dabei arbeitest Du eng mit verschiedenen Teams zusammen, um optimale Ergebnisse zu erzielen. Ob telefonisch oder digital, im Büro oder im Homeoffice nach der Einarbeitung – Du bist die helfende Hand, die in jeder Situation die beste Lösung findet. WAS WIR DIR BIETEN * Gestaltungsspielraum & Verantwortung - Deine Ideen zählen. Wir schätzen Eigeninitiative und freuen uns, wenn Du mitgestaltest.  * Wachse mit uns - Wir geben Dir den Raum, Dich fachlich und persönlich zu entwickeln.  * Teamspirit & offene Kultur - Klare Kommunikation, kurze Wege und ein Team, das zusammenhält. * Zukunftssicher aufgestellt - Unbefristeter Vertrag & betriebliche Altersvorsorge, weil wir langfristig denken. * Flexibles Arbeiten - Bis zu 50 % Homeoffice für die perfekte Balance aus Fokuszeit & Teamspirit.  * Mobilität nach Wahl - Zuschuss fürs Deutschlandticket oder BusinessBike-Leasing: Du entscheidest.  * Stärkung jeden Tag - Von Fritz Kola bis Fairtrade-Obst; selbstverständlich inklusive. * Gemeinsame Erlebnisse - Ob Weihnachtsfeier oder Teamevents; wir feiern gerne gemeinsam.  * Brutto gleich netto - Jeden Monat 50 € steuerfrei extra mit der SpenditCard. * 30 Tage Urlaub - Egal ob Strand, Berge oder Balkonien; Hauptsache, Du kannst Dich richtig entspannen. WAS DU MITBRINGST * Du bist aufgeschlossen gegenüber neuen Technologien und hast Lust, in einem digitalisierten Umfeld zu arbeiten. * Empathie und Kommunikationsstärke gehören zu Deinen Stärken, und Du schaffst es, auch in stressigen Situationen Ruhe zu bewahren. * Du handelst verantwortungsbewusst und zeigst Eigeninitiative, um bestehende Prozesse zu verbessern und kreative Lösungen zu finden. * Du bist flexibel und bereit, Dich in verschiedene Themenfelder einzuarbeiten, um unser Team optimal zu unterstützen. * Du möchtest nicht nur irgendeinen Job, sondern eine Mission und kannst Dich mit unseren Unternehmenswerten (claimission) und unserer Unternehmenskultur identifizieren.