Operations Assistant (d/w/m)

LUMINAIR

IHRE AUFGABEN LUMINAIR is a growing business aviation operator based in Hamburg, Germany. We provide tailor-made flight solutions at the highest service level. To support our Commercial Team, we are looking for a motivated Intern (m/f/d) in the Sales & Flightcare department. Key duties include: * Supporting the Sales and Flightcare team in handling client inquiries * Overseeing and assisting with pre- and post-flight arrangements (handling, catering, slots, PPR, hotels, ground transportation) * Maintaining customer data and bookings in internal systems * Supporting communication with brokers and partners * Contributing to the continuous improvement of service processes and quality standards IHR PROFIL * Proven customer-oriented mindset with high service standards * Excellent communication skills  * Ability to work under time pressure and handle irregular operations professionally * Strong coordination skills * High level of reliability, discretion, and confidentiality * Structured, solution-oriented, and proactive working style * Very good command of English; additional languages are an advantage * Experience in business aviation or VIP customer service is beneficial WARUM WIR? At LUMINAIR, we recognize that satisfied team members are essential to delivering exceptional service to our clients and passengers. Our commitment is to foster a comfortable and fun working environment, which is why we offer * A Dynamic Start-Up Environment: Be part of an innovative and growing company where your ideas are valued and you can make a real impact. * Personal Growth Opportunities: We foster professional development, giving you room to grow, learn, and shape your career path. * Performance-based Promotion Opportunities  * Competitive Salary & Holiday Allowance  * Desirable Benefits including airline staff travel, hotel discounts, WELLPASS and many more  * Attractive Workplace: Enjoy a great team atmosphere and an attractive office location in the port of Hamburg, with stunning water views from the OCC In addition, the whole founding team of LUMINAIR gained experience in an environment where an open ear = success. We vow to take feedback onboard, listen to good ideas and help your career to grow.

FREENOW

Location: Come and join us either in Berlin or Hamburg! Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive. One of our core goals for 2026 is the complete digitalization of the European taxi market. We are partnering with local fleets to provide them with our advanced Dispatch and Fleet Management software completely for free, helping them cut costs, defend against ride-hailing giants, and thrive. We are looking for an empathetic, relentless, and hands-on Sales Manager to be the face of this initiative! ---------------------------------------------------------------------------------------------------------------------------------- YOUR DAILY ADVENTURES WILL INCLUDE: * Prospect, engage, travel and pitch our Dispatch tool to SMB taxi companies. You will be the primary catalyst for transitioning legacy fleets into modern, connected partners * Guide fleet owners and head dispatchers through the fear of operational change * Act as the voice of our partners. You will gather on-the-ground feedback about our software and collaborate directly with our Product and Strategy teams to help "co-build" the ultimate solution ---------------------------------------------------------------------------------------------------------------------------------- TO BE SUCCESSFUL IN THIS ROLE: * 3-5 years in B2B Business Development, Sales, Account Executive roles. Backgrounds in mobility, logistics, or selling SaaS to SMBs are highly preferred * Proven track record of managing a B2B pipeline and handling objections. You understand that even when a product is free, you still have to expertly "sell" the time, effort, and operational shift required to adopt it * Strong communication skills with the ability to build trust and long-term relationships * Ability to deeply understand how a partner's business operates on a procedural level. You are adept at guiding new partners step-by-step through the transition, ensuring they smoothly adopt new software and daily routines * You view travel not as a chore, but as an essential part of the job. You are comfortable being on the road for a significant portion of your time (up to 40-50%) to meet partners exactly where they operate * Fluency in German and English is required due to regular interaction with clients and internal stakeholders ---------------------------------------------------------------------------------------------------------------------------------- BENEFITS & PERKS IN A NUTSHELL: * Flexible working arrangements * LinkedIn Learning * Sabbatical & special leave policies * WeRoad partnership * Birthday, 24th + 31st December off * Short term EU work policy * Mobility Credit   * Employee assistance program     Plus more local benefits depending on your work location!   ---------------------------------------------------------------------------------------------------------------------------------- DIVERSITY, EQUITY & INCLUSION: Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age. We want you to grow and evolve, bring your true self to work.  ---------------------------------------------------------------------------------------------------------------------------------- ABOUT FREENOW: Freenow by Lyft empowers smarter mobility decisions, helping people to move freely and cities to thrive. Through our multi-mobility app, we feature broad options for everyone across 9 European markets and over 180 cities. Millions of passengers can access services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport within a single app.  In July 2025 Freenow was acquired by Lyft, a global mobility platform, which connects riders and drivers for billions of rides across North America and Europe. Together, Freenow and Lyft are creating a more caring and connected world, with transportation for everyone. We are a global, diverse, highly motivated, and collaborative team that strives for excellence and likes to have fun. Ready for your next ride?

FREENOW

Location: Come and join us either in Berlin or Hamburg! Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive. We are looking for a driven and strategic Senior Sales Manager to join our Health team and lead our expansion in the healthcare mobility sector.  In this role, you will be responsible for identifying, qualifying, and closing new business opportunities across Germany. Your focus will be on non-emergency transport providers, insurance companies, and healthcare organisations, with direct involvement in complex tender processes and strategic sales cycles.  You will be at the forefront of bringing our Health suite of solutions to market, helping modernise and optimise patient transport services. This is a high-impact role with the opportunity to shape how healthcare mobility works in one of Europe’s largest markets, and to build and grow your own team as the business scales. ---------------------------------------------------------------------------------------------------------------------------------- YOUR DAILY ADVENTURES WILL INCLUDE: * Identify, prospect, and engage potential clients by understanding their needs and addressing business challenges within the healthcare sector * Build and manage a strong sales pipeline, from initial outreach through to negotiation and closing of deals * Engage in tender processes with private practices, medical groups, and insurance companies * Provide onboarding assistance and basic implementation support for smooth program launches * Prepare presentations and reports for senior management, detailing project progress, market trends, and strategic recommendations ---------------------------------------------------------------------------------------------------------------------------------- TO BE SUCCESSFUL IN THIS ROLE: * +5 years of sales or business development or account management experience, ideally in healthcare sector * Proven track record of achieving or exceeding sales targets and driving revenue growth * Adept at maintaining and expanding client relationships, with a proven ability to bring existing customers into new business opportunities * Fluency in German and English is required due to regular interaction with clients and internal stakeholders * You feel comfortable operating independently in a fast-paced environment ---------------------------------------------------------------------------------------------------------------------------------- BENEFITS & PERKS IN A NUTSHELL: * Flexible working arrangements * LinkedIn Learning * Sabbatical & special leave policies * WeRoad partnership * Birthday, 24th + 31st December off * Short term EU work policy * Mobility Credit   * Employee assistance program     Plus more local benefits depending on your work location!   ---------------------------------------------------------------------------------------------------------------------------------- DIVERSITY, EQUITY & INCLUSION: Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age. We want you to grow and evolve, bring your true self to work.  ---------------------------------------------------------------------------------------------------------------------------------- ABOUT FREENOW: Freenow by Lyft empowers smarter mobility decisions, helping people to move freely and cities to thrive. Through our multi-mobility app, we feature broad options for everyone across 9 European markets and over 180 cities. Millions of passengers can access services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport within a single app.  In July 2025 Freenow was acquired by Lyft, a global mobility platform, which connects riders and drivers for billions of rides across North America and Europe. Together, Freenow and Lyft are creating a more caring and connected world, with transportation for everyone. We are a global, diverse, highly motivated, and collaborative team that strives for excellence and likes to have fun. Ready for your next ride?