
Holiday Extras · Headquarter München
BESCHREIBUNG Der Brand Experience Coordinator unterstützt die Gestaltung und kontinuierliche Weiterentwicklung herausragender Kundenerlebnisse innerhalb des de...
Der Brand Experience Coordinator unterstützt die Gestaltung und kontinuierliche Weiterentwicklung herausragender Kundenerlebnisse
innerhalb des deutschen Geschäftsbereichs von Holiday Extras. Der Schwerpunkt liegt dabei auf persönlichen sowie operativen
Kundenkontaktpunkten.
Die Position berichtet direkt an den DE Country Operations Manager und arbeitet eng mit den operativen Teams zusammen, um
sicherzustellen, dass das Kundenerlebnis vor Ort praktikabel, konsistent und wirtschaftlich sinnvoll umgesetzt wird. Gleichzeitig
besteht eine fachliche Berichtslinie zum Brand Experience Lead, wodurch gewährleistet wird, dass die operative Umsetzung in
Deutschland den Markenstandards von Holiday Extras, den Customer-Experience-Prinzipien sowie der übergeordneten Markenstrategie
entspricht.
Die Rolle verbindet den Markenanspruch mit der operativen Realität. Sie trägt dazu bei zu verstehen, was Kundinnen und Kunden an
den verschiedenen Standorten und entlang ihrer Customer Journey tatsächlich sehen, erleben und wahrnehmen, und übersetzt diese
Erkenntnisse in konkrete, praxisnahe Verbesserungen.
Verbesserungsmaßnahmen umgesetzt werden.
verfügen.
sind.
und zeitnah behoben.
Customer Experience.
operative Führungsverantwortung im Tagesgeschäft zu übernehmen.
Zusammenarbeit mit dem DE Country Operations Manager sowie den lokalen Operations-Teams.
Beschilderung, Wegeleitung, Kundenkommunikation, Markenauftritt und operatives Kundenerlebnis.
Bereichen Brand, Design, Marketing und weiteren relevanten Stakeholdern.
dass kundenrelevante Materialien jederzeit aktuell, professionell und markenkonform sind.
Grundprinzipien einer herausragenden Customer Experience.
Qualität und Nutzbarkeit sicherzustellen.
oder Anforderungen an das Kundenerlebnis betreffen.
sowie operativen Prioritäten.
von Holiday Extras einfließen.
Kundenkommunikation oder standortbezogene Maßnahmen benötigt werden.
in der Reisebranche, im Parkraummanagement, Transportwesen, Gastgewerbe oder einem vergleichbaren kundenorientierten Umfeld.
zentralen Supportfunktionen.
priorisieren.
oder der Präsentation von Standorten zu erkennen.
diesen Themen weiterzuentwickeln.
Teams genutzt werden.
Vorschlägen und Ideen unsere Arbeitsabläufe zu optimieren. Die Freude am Miteinander und Vielfalt des Teams machen unsere
einzigartige Unternehmenskultur aus.
Haben wir dein Interesse geweckt, dann möchten wir gern mehr von dir sehen! Zeige uns, was du bisher texten konntest und auf
welche Texte du besonders stolz bist.
Am besten machst du dir gleich selbst ein Bild von deinem zukünftigen Team: Auf unserer Karriereseite – die eigentlich eine
Culture-Seite ist – haben wir alle Teams einmal vorgestellt. Im Marketing & Online Sales Team wirst du dein neues zu Hause finden:
http://karriere.holidayextras.de/. Oder schau’ dir unser Video an: https://www.youtube.com/watch?v=IhDqiQqF984!
Bitte bewirb Dich ausschließlich über unser Online Formular. Deine Ansprechpartner sind Anthony Clarke-Cowell (Associate Director
Brand) und Manuel Fosati (People Lead DE).
WHY WE NEED YOU The Content Marketing Specialist executes content initiatives that drive brand awareness, thought leadership, community engagement, and pipeline generation. Working closely with the Community Manager, Product Marketing, Demand Generation, SMEs, and external partners, this role creates and delivers content programs that generate pipeline, support revenue goals, strengthen Maltego's leadership in OSINT, and grow our practitioner community. The ideal candidate is hands-on, organized, detail-oriented, and comfortable managing multiple projects in a fast-paced B2B environment. WHAT TO EXPECT Content Production & Execution * Develop content that supports the entire customer journey, from awareness and community engagement to lead generation and opportunity creation. * Owns and executes thought leadership initiatives, including whitepapers, research reports, webinars, podcasts, case studies, and executive content. * Partner with product, SMEs, SDRs, Sales, and Product Marketing teams to turn customer insights and investigations into high-impact content assets. * Build content programs that foster engagement and learning within the global OSINT community through educational content, challenges, community discussions, and practitioner-focused initiatives. * Create and deliver content assets for integrated marketing campaigns across owned, earned, and partner channels to drive awareness, engagement, lead generation, and pipeline growth. * Own content distribution and promotion strategies across social media, email, community platforms, partner networks, and digital channels to ensure content reaches the right audiences. * Measure and optimize content performance against business outcomes, including engagement, MQLs, pipeline influence, product adoption, and community growth. * Identify emerging industry trends, practitioner challenges, and market conversations to shape Maltego's thought leadership agenda. Community & Social Media * Support community engagement initiatives(e.g., Discord content, CTFs)and online programs such as webinars, Discordlive sessions, CTFs * Help maintain content databases, brand consistency, and a cohesive audience experience across all brand touchpoints YOUR PROFILE IN SHORT * Experience in content marketing, digital marketing, social media, or campaign execution * Strong writing, editing, and organizational skills * Comfortable working across multiple content formats and channels * Detail-oriented with strong project coordination and execution capabilities * Familiarity with content management systems, social media platforms, webinar platforms, and marketing workflows * Able to manage multiple priorities and deadlines in a fast-paced environment * Collaborative, proactive, and execution-driven mindset * Experience or familiarity with cybersecurity, intelligence solutions, OSINT, SaaS, or technical B2B industries is a strong plus. * Experience with AI-assisted content workflows,marketingautomation tools(e.g., Account Engagement,HubSpot),or creative production tools(e.g., Figma)is a plus WHY YOU WILL LOVE MALTEGO Here are some of the reasons why you will love Maltego: * Work closely with Product, Marketing, and Sales on meaningful go-to-market initiatives. * Contribute to clear, high-quality messaging for a global user base of investigators and analysts. * Gain experience in a fast-growing tech scale-up across the private and public sectors. * Join an inclusive and diverse team that values your ideas and supports your growth. * Access supported language courses for continued learning. * Receive mental health support via .nilo, including psychologists and digital tools. At Maltego, we are committed to supporting diversity and inclusion in our organization. We are an equal opportunity employer. We welcome applications from all individuals regardless of race, religion, color, nationality, gender, sexual orientation, age, or disability. LOCATION Our Munich office REQUIRED DOCUMENTS / INFORMATION Please submit a resume and a cover letter detailing your experience and motivation to be part of Maltego!
ABOUT THE ROLE MISSION Make CODE University Europe's most-watched university on social media. Lead the production of viral short-form and long-form video content that authentically tells the stories of CODE's campus — students, founders, achievements, and events — and ensure that every piece performs both organically across social platforms and as paid acquisition creative for student recruitment. MAIN RESPONSIBILITIES * Independently identify the stories worth telling at CODE — student projects, founder demos, campus events, achievements — and translate them into shareable video content. Operate as an embedded storyteller on campus, determining what merits coverage rather than working from external content briefs. * Concept, shoot, edit, and publish viral short-form video content (TikTok, Reels, YouTube Shorts) in both German and English on a consistent weekly publishing rhythm. Maintain a content pipeline — idea backlog, batched shoot days, and edit-and-ship loop — to ensure sustained output and trend-cycle responsiveness, measured on consistent output and platform metrics rather than individual hero pieces. * Lead end-to-end video production, frequently appearing on camera as one of the recurring voices of the brand. When not on camera personally, cast appropriate community members — students, founders, alumni — by building active relationships across the campus and external network. * Monitor performance metrics across platforms, including retention curves, hook rate, engagement, and conversion to applications. Use these insights to refine concepts and formats continuously: discontinue underperforming approaches and double down on what works. * Track platform trends, creator culture, and emerging AI tooling continuously, and bring new ideas to the team on a weekly basis. * Build CODE University's YouTube presence as a secondary, long-form track once the short-form publishing rhythm is established. Develop original long-form formats — founder portraits, student stories, behind-the-scenes campus content — at a lower volume cadence than short-form output. * Edit raw footage produced by external parties — event filmers, ad-shoot crews, team-recorded clips — into engaging, on-brand video content suitable for organic and paid distribution. * Use generative AI tools (scripting, voice, video, and image generation) in daily working practice as a productivity multiplier. * Produce the CODE Podcast: Coordinate with one of our professors to source guests (students, industry experts, and contacts from the Codex network), manage the production, professionally edit the audio, and publish content on typical podcast platforms. * Coordinate closely with the Content Marketing Manager on cross-channel campaigns while owning the distinct video storytelling and production lane. Feed posts, stories, LinkedIn organic content, blog writing, community management, brochures, and print materials remain with the Content Marketing Manager. REQUIREMENTS Hard Skills * Considerable experience producing video content for social media, in agency, in-house, or own-channel settings, with a verifiable portfolio of published work — including at least one piece with demonstrable viral performance. * Mastery of at least one professional video editing tool (Adobe Premiere Pro, DaVinci Resolve, Final Cut Pro, or CapCut Pro), with real fluency rather than surface familiarity, and a preference for speed over post-production polish. * Active daily use of generative AI tools (scripting, voice, video, and image generation) as a productivity multiplier, with concrete examples available. * Performance-aware mindset, including the ability to read retention curves, hook rate, and engagement metrics and let data shape next-concept decisions. * Fluency in internet culture — including Gen Z (and at most late-Millennial) trends, memes, sounds, and platform-specific language — and the ability to translate that fluency into surprising, shareable content. * Native German language proficiency paired with strong English; bilingual fluency is non-negotiable. Soft Skills * Strong story instinct: the ability to walk into a campus event or project context and immediately identify multiple narrative angles, selecting the strongest without external direction. * Confidence and willingness to appear on camera as a recurring on-screen voice of the brand. * High-volume shipping mindset, with demonstrable experience producing multiple pieces of content per week rather than per month, and a self-managing working style that takes ownership of output and KPIs. * Highly self-organized and conscientious, with a track record of building repeatable systems and structured workflows rather than operating reactively. Commitments are consistently met, follow-through is reliable, and nothing falls through the cracks. * Genuine identification with CODE's student profile — the sense that "this could be (or could have been) the university I would want to study at." Bonus (but not required) * Previous experience producing direct-response or performance ad creatives for Meta or TikTok, and an existing personal social channel with demonstrable engagement. What you can expect: * Permanent contract * Full/Part-time position * Campus located in lively Neukölln—work in one of Berlin’s most dynamic neighborhoods * Responsible role in a motivated and supportive team * Modern work environment with flexible hours and remote work options * 25 days of annual leave (20 statutory + 5 extra from us) * Retirement & pension plans to help you plan for the future * BVG ticket benefit: 5% discount plus an additional €15 monthly contribution from CODE * Access to Masterplan learning platform for professional growth * Summer and winter employee events for team bonding and fun * 10 sessions per year with Nilo.Health for your mental wellbeing
As part of our global Content Marketing team, you will create high-quality, user-centric content focused on used cars and mobility. You will be responsible for developing and executing content strategies for the Italian market, optimizing content for both traditional search results and AI-generated responses, and collaborating closely with Product, Brand, Demand Generation, and external partners. Your Responsibilities * Research, analysis, and quality management of automotive and mobility content in Italian * Planning, coordination, and briefing of relevant content for the Italian AutoScout24 platform * Creation, optimization, and updating of SEO-relevant website content, taking user intent, brand guidelines, and content quality standards into account * Conducting keyword, topic, and competitor analyses to identify content gaps and organic growth opportunities * Improving the relevance, structure, internal linking, and user experience of existing content * Monitoring and analyzing organic performance and deriving specific optimization measures * Supporting technical SEO analyses and audits, including topics such as indexing, crawling, duplicate content, page speed, and structured data * Identifying, documenting, and prioritizing technical SEO issues and optimization opportunities in close collaboration with SEO, Product, and Tech teams * Optimizing content for AI visibility and modern search systems, including Google AI Overviews, ChatGPT, and other generative search and answer platforms * Monitoring AutoScout24’s visibility in traditional search results and AI-based search platforms, as well as tracking relevant competitors * Managing external agencies and service providers, including briefing, prioritization, quality control, feedback, and follow-up on deliverables What You Bring * Relevant professional experience in SEO and/or content marketing * Strong analytical skills and experience using SEO and analytics tools such as Google Search Console, Google Analytics, Semrush, Ryte, or comparable platforms * A structured way of working, combined with strong organizational and project management skills * The ability to communicate ideas, feedback, and current SEO trends effectively to different stakeholder groups, from team members to senior management * A strong willingness to share ideas with colleagues and to learn from and be inspired by the team * Excellent Italian language skills and fluent business English AutoScout24 offers benefits that support independent and effective working, including a hybrid work model, flexible working hours, up to 30 days of annual leave, and modern office spaces. Our goal is to create an inspiring work environment where you can reach your full potential. With colleagues representing more than 50 nationalities, we foster a diverse and inclusive workplace where everyone feels welcome and valued. We support your growth with the right tools, training, and development opportunities.