Field Sales Director Netherlands

Axelera AI

About Us Axelera AI is not your regular deep-tech startup. We are creating the next-generation AI platform to support anyone who wants to help advancing humanity and improve the world around us. In just four years, we have raised a total of $370 million and have built a world-class team of 220+ employees (including 49+ PhDs with more than 40,000 citations), both remotely from 18 different countries and with offices in Belgium, France, Switzerland, Italy, the UK, headquartered at the High Tech Campus in Eindhoven, Netherlands. We have also launched our Metis™ AI Platform, which achieves a 3-5x increase in efficiency and performance, and have visibility into a strong business pipeline exceeding $100 million. Our unwavering commitment to innovation has firmly established us as a global industry pioneer. Are you up for the challenge? Position Overview Do you thrive where hardware meets AI, and innovation meets execution? We at Axelera AI are searching for a Field Application Engineering (FAE) Director – Americas to lead a powerhouse team supporting customers on their journey from evaluation to full deployment of our Metis AI platform. Based in Noth America, you’ll lead a small, high-performing team of two FAEs and collaborate closely with our Americas commercial leadership, as well as global R&D, Product, and Customer Success teams. Reporting to the Vice President of Customer Success (Belgium), you’ll ensure every customer interaction reflects technical excellence, reliability, and the spirit of innovation that defines Axelera AI. This hybrid role blends technical leadership, customer engagement, and strategic impact — perfect for a hands-on leader who’s as comfortable debugging code as guiding teams and influencing executives. If you love solving complex technical challenges, building world-class teams, and helping customers unlock the full potential of AI at the edge — this role is for you. Key responsibilities: Team Leadership & Development * Lead, mentor, and eventually grow the Americas FAE team to deliver exceptional technical support and customer satisfaction. * Set priorities, allocate resources, and ensure alignment with commercial goals in the Americas region. * Develop team skills in AI deployment, embedded systems, and SDK support through coaching and collaboration with global peers. * Build scalable support and knowledge-sharing processes for consistent customer engagement. Customer Engagement & Technical Leadership * Oversee all technical aspects of customer engagements in the Americas — from pre-sales to post-production. * Act as a senior technical escalation point for complex customer issues, ensuring swift resolution through collaboration with R&D and Product teams in Europe. * Support key strategic accounts directly as needed, maintaining strong customer relationships and technical credibility. * Advocate for customer needs within the organization, feeding insights into roadmap and product improvement discussions. Cross-Functional Collaboration * Partner with Sales, Business Development, and Marketing to ensure cohesive go-to-market execution and customer onboarding. * Collaborate with Engineering and Product Management to communicate customer feedback and drive continuous improvement. * Contribute to the global Customer Success strategy and coordinate activities with other regional FAE teams. Operational Excellence * Track team performance, project timelines, and customer satisfaction metrics. * Maintain accurate reporting of customer issues and opportunities. * Support hiring and scaling of the Americas FAE function as business grows. Qualifications: * BS/MS in Computer Science, Electrical Engineering, or related discipline. * 8+ years of experience in Field Application Engineering, Technical Sales, or Customer Success roles in the semiconductor, AI, or embedded systems sectors. * 2+ years of experience managing technical teams. * Strong hands-on technical expertise in: * AI/ML frameworks (PyTorch, TensorFlow) * Embedded or edge computing systems * C/C++, Python, OpenCL, or CUDA programming * Computer vision or model deployment pipelines * Proven ability to manage complex customer engagements and drive results across cross-functional teams. * Excellent leadership, communication, and presentation skills. * Self-motivated, structured, and comfortable working in a fast-paced, international environment. Travel * Up to 30–40% travel within the US/Americas for customer visits and internal meetings. * International travel few times per year for trade shows, team meetings and alignment with teams in Europe. Location This is a remote position based in the United States. What we offer  This is your chance to shape and be part of a dynamic, fast-growing, international organization. An open culture that supports creativity and continual innovation is awaiting you. Collaborative ownership and freedom with responsibility is characteristic for the way we act and work as a team. Plus: * an attractive compensation package * company shares * pension plan - 100% match on the first 3%, 50% match on the next 2% upon becoming eligible (4% match on 5% contribution) * extensive employee insurances * 15 days off per year + federal/state/local public holidays + May 1/Nov 1/Dec 24/Dec 31 are company-wide paid days off * monthly stipend for Internet/phone costs and bi-yearly stipend for mobile device expenses * ClassPass subscription * extended access to OpenUp, a well-being platform, for you and your nearest & dearest. At Axelera AI, we wholeheartedly embrace equal opportunity and hold diversity in the highest regard. Our steadfast commitment is to cultivate a warm and inclusive environment that empowers and celebrates every member of our team. We welcome applicants from all backgrounds to join us in shaping the future of AI.

Axelera AI

About Us Axelera AI is the leading provider of purpose-built AI hardware acceleration technology for AI inference, including computer vision and generative AI applications. Its first-generation product is the game-changing Metis™ AI platform – a holistic hardware and software solution for Edge AI inference which delivers the world’s highest performance and power-efficiency at a fraction of the cost of alternative solutions. Headquartered in the AI Innovation Center of the High Tech Campus in Eindhoven, The Netherlands, Axelera AI has R&D offices in Belgium, Switzerland, Italy and the UK, with employees across 20 countries. Our unwavering commitment to innovation has firmly established us as a global industry pioneer. Are you up for the challenge?   Position overview We are looking for a Director of Field Application Engineering to lead our FAE function in APAC. Initially hands-on with customers, you will build and grow a regional team over time. The role is hardware-focused, supporting evaluation, integration, and production deployment of our Metis™ AI Platform (PCIe boards, compute modules) across OEM/ODMs, system integrators, and end users in industrial automation, smart vision, automotive, and robotics. Reporting to the VP of Customer Success (Belgium), you will collaborate with existing Axelera colleagues in Taiwan and with our global R&D and Product teams.   Key responsibilities: Hands-On Customer & Technical Engagement • Senior primary technical contact for Taiwan customers, engaging from engineers to senior leadership • Lead hardware bring-up, board integration, and embedded system debugging on-site and remotely • Support chip-down design, custom carrier board development, and embedded Linux integration • Guide customers deploying AI models and inference pipelines via the Voyager SDK • Debug PCIe, power sequencing, signal integrity, thermal, and BSP bring-up issues • Drive pre-sales engagement and design wins across OEM/ODM, integrators, and end users   Regional Leadership & Team Building • Build FAE processes, documentation, and support infrastructure for the APAC region • Recruit, mentor, and manage APAC FAE engineers as the team scales • Align priorities with commercial goals; contribute to APAC and global FAE strategy   Customer Advocacy & Cross-Functional Collaboration • Surface customer feedback and roadmap input to Product Management and R&D • Maintain relationships with key accounts, distributors, and channel partners in Taiwan • Partner with Sales and BD on product introductions, onboarding, and competitive intelligence   Required qualifications: • Master’s degree in Electrical Engineering, Computer Engineering, Embedded Systems, or related field • 10+ years customer-facing FAE or applications engineering in semiconductor, AI, or embedded systems • 5+ years leading FAE teams or managing technical customer-facing functions • Strong experience with embedded board design, chip-down development, and custom carrier board design • Experience with ARM-based SoCs and embedded compute modules • Strong understanding of high-speed digital interfaces, signal integrity, power sequencing, and thermal design • Experience with embedded Linux, bootloaders, BSPs, and low-level system bring-up • Proven ability to debug complex hardware/software integration issues • Familiarity with AI accelerators, NPUs, GPUs, or edge AI platforms • Commercial mindset; track record driving design wins through full evaluation and adoption cycles • Excellent English communication skills; ability to travel within Taiwan and occasionally APAC   Preferred qualifications: • Experience with embedded AI or computer vision workloads • Familiarity with Yocto, Buildroot, or Debian-based embedded Linux systems • Experience with PCIe enumeration, MSI/MSI-X, DMA, and memory subsystems • Experience with production validation, manufacturing bring-up, and thermal/power optimisation for AI systems • Existing technical relationships in Taiwan’s OEM/ODM, system integrator, or AI ecosystem   Location / Travel * Work fully remotely from Taiwan * You will be expected to have capacity to travel between 30-50% of the time, with regular travel to major hubs within Taiwan, to visit and support our customers * Some short international travel may be necessary   What we offer: • Director-level role with real ownership and a clear path to regional team leadership • Work at the frontier of edge AI hardware with direct access to world-class R&D • Remote-first, Taiwan-based role within an established and growing local team • Collaborative international culture valuing technical depth, customer focus, and execution   This is your chance to shape and be part of a dynamic, fast-growing, international organisation. We offer an attractive compensation package, including a pension plan, extensive employee insurances and the option to get company shares. An open culture that supports creativity and continual innovation is awaiting you. Collaborative ownership and freedom with responsibility is characteristic for the way we act and work as a team.   At Axelera AI, we wholeheartedly embrace equal opportunity and hold diversity in the highest regard. Our steadfast commitment is to cultivate a warm and inclusive environment that empowers and celebrates every member of our team. We welcome applicants from all backgrounds to join us in shaping the future of AI.

Axelera AI

About Us Axelera AI is the leading provider of purpose-built AI hardware acceleration technology for AI inference, including computer vision and generative AI applications. Our first-generation product is the game-changing Metis™ AI platform – a holistic hardware and software solution for Edge AI inference which delivers the world’s highest performance and power-efficiency at a fraction of the cost of alternative solutions. Headquartered in the AI Innovation Center of the High Tech Campus in Eindhoven, The Netherlands, we also have offices across in Belgium, Switzerland, Italy, France, and the UK, with employees across 20 countries. Our unwavering commitment to innovation has firmly established us as a global industry pioneer. Are you up for the challenge? Position Overview We are looking for a Director of Field Application Engineering to lead our FAE function across EMEA. Initially hands-on with customers, you will build and grow a regional team over time. The role is hardware-focused, supporting evaluation, integration, and production deployment of our Metis™ AI Platform (PCIe boards, compute modules) across OEM/ODMs, system integrators, and end users in industrial automation, smart vision, automotive, and robotics. Reporting to the VP of Customer Success (Belgium), you will collaborate with existing Axelera colleagues across EMEA and with our global R&D and Product teams. Key responsibilities: Hands-On Customer & Technical Engagement • Senior primary technical contact for EMEA customers, engaging from engineers to senior leadership • Lead hardware bring-up, board integration, and embedded system debugging on-site and remotely • Support chip-down design, custom carrier board development, and embedded Linux integration • Guide customers deploying AI models and inference pipelines via the Voyager SDK • Debug PCIe, power sequencing, signal integrity, thermal, and BSP bring-up issues • Drive pre-sales engagement and design wins across OEM/ODM, integrators, and end users across Europe. Regional Leadership & Team Building • Build FAE processes, documentation, and support infrastructure for the EMEA region • Recruit, mentor, and manage EMEA FAE engineers as the team scales • Align priorities with commercial goals; contribute to EMEA and global FAE strategy • Act as the senior technical bridge between EMEA customer needs and global R&D and Product teams Customer Advocacy & Cross-Functional Collaboration • Surface customer feedback and roadmap input to Product Management and R&D • Maintain relationships with key accounts, distributors, and channel partners across EMEA • Partner with Sales and BD on product introductions, onboarding, and competitive intelligence • Represent Axelera AI at EMEA industry events, conferences, and technical forums Required Qualifications: • Master’s degree in Electrical Engineering, Computer Engineering, Embedded Systems, or related field • 10+ years customer-facing FAE or applications engineering in semiconductor, AI, or embedded systems • 5+ years leading FAE teams or managing technical customer-facing functions • Strong experience with embedded board design, chip-down development, and custom carrier board design • Experience with ARM-based SoCs and embedded compute modules • Experience with embedded AI or computer vision workloads • Strong understanding of high-speed digital interfaces, signal integrity, power sequencing, and thermal design • Experience with embedded Linux, bootloaders, BSPs, and low-level system bring-up • Proven ability to debug complex hardware/software integration issues • Familiarity with AI accelerators, NPUs, GPUs, or edge AI platforms • Commercial mindset; track record driving design wins through full evaluation and adoption cycles • Excellent English communication skills, as well as fluency in French and/or Italian • Ability to travel extensively across EMEA Preferred Qualifications: • Familiarity with Yocto, Buildroot, or Debian-based embedded Linux systems • Experience with PCIe enumeration, MSI/MSI-X, DMA, and memory subsystems • Experience with production validation, manufacturing bring-up, and thermal/power optimisation for AI systems • Existing technical relationships in EMEA’s OEM/ODM, system integrator, or AI ecosystem • Proficiency in additional EMEA languages (German, Arabic, Spanish) is a plus Location We offer a flexible working arrangement, with options to: * Work from one of our Axelera AI offices (Paris, Florence or Milan) * Work fully remotely from France or Italy * Relocate with us and work from Italy (Florence or Milan) or France (Paris) What we offer  This is your chance to shape and be part of a dynamic, fast-growing, international organisation. We offer an attractive compensation package, including a pension plan, extensive employee insurances and the option to get company shares.    An open culture that supports creativity and continual innovation is awaiting you. Collaborative ownership and freedom with responsibility is characteristic for the way we act and work as a team.  At Axelera AI, we wholeheartedly embrace equal opportunity and hold diversity in the highest regard. Our steadfast commitment is to cultivate a warm and inclusive environment that empowers and celebrates every member of our team. We welcome applicants from all backgrounds to join us in shaping the future of AI.