YOUR JOB
Location: Hoofddorp, the Netherlands (No visa sponsorship available)
Hours: 36 hours/week | Rotating shifts: morning, evening & weekends | On-site
Salary: €2,800–€3,360 gross/month (based on 36 hours/week)
About the Role
Get-e is scaling quickly, and we’re looking for driven, adaptable team players to grow with us. As a Global Operations Specialist,
you’ll work at the core of our 24/7 international service team, supporting B2B customers and transport partners across the world.
You’ll help keep operations running smoothly, deliver exceptional service, and drive continuous improvement in a dynamic,
multicultural environment.
If you’re someone who thrives under pressure, enjoys problem-solving, and brings a can-do mentality to every shift, we’d love to
meet you.
YOUR PROFILE
What You'll Do
* Support customers and transport suppliers across the globe.
* Perform quality checks and assess booking details.
* Communicate in a professional and empathetic manner via various channels.
* Identify operational inefficiencies and propose improvements.
* Collaborate with international teammates in a fast-paced environment.
What You Bring
* Fluent English speaker; additional languages are a plus.
* Strong written and verbal communication skills.
* Comfortable with rotating shifts (including evenings and weekends).
* Bachelor’s degree (or equivalent Dutch HBO-level thinking/working).
* Team spirit and a proactive, problem-solving attitude.
WHY US?
Besides an exciting and dynamic job, we provide you with the following:
* Gross monthly salary of €2,800 - €3,360 based on 36 hours/week.
* 7-month contract with base salary increase upon extension.
* NS Business Card or travel allowance.
* 25 vacation days (full-time basis).
* 8% vacation allowance (paid in April).
Furthermore, we provide you with other benefits:
* Discounted warm Muscle Meals.
* 2 free cab rides per year from Get-E.
* Biannual company parties.
* Fresh fruit and fair-trade coffee with freshly roasted beans.
* Friday afternoon “borrel” to wrap up the week.
* Access to our in-house gym
Ready to build your future with Get-e?
Apply now and join a fast-growing, global team that values hard work, flexibility, and ambition.
Your Mission Should You Choose To Accept It:
As our Regional Trainer Specialist (Iberia), you are the driving force behind learning, development, and capability building
across our hubs. Acting as our learning ambassador, you deliver impactful onboarding and training experiences while embedding a
culture of continuous learning in our operations.
You combine hands-on training delivery with real-time coaching on the floor, ensuring that learning doesn’t stop in the classroom
but translates into everyday excellence. From product knowledge (Stay, F&B, Membership) to leadership development, you empower our
teams and leaders to elevate performance and create exceptional guest experiences.
You thrive on bringing people together, inspiring growth, and turning business needs into meaningful learning journeys. By
partnering with General Managers, Regional Directors of Operations, and People teams, you identify development opportunities and
help shape the future of our talent across Iberia.
In Case You Do Not Know Who We Are (ahem):
Redefining hybrid hospitality since 2012, The Social Hub sets standards on a global scale. Offering a community-driven, socially
inspired hotel concept with student accommodation, as well as long and short hotel-stay options, eat & drink, gym, rooftop bar
facilities, and coworking & membership for every demographic, the company’s success is unprecedented. With 22 hotels in 8
countries, The Social Hub is a fun, creative and inspiring environment where everyone can work, stay, learn, and play. Thanks to
an exceptional international team of changemakers, our one goal is to make society a better place for everyone.
What You'll Do:
* You’ll deliver engaging onboarding programs and training sessions (in-person & virtual) across Iberia, covering skills,
behaviors, and product knowledge (Stay, F&B, Membership).
* You’ll localize learning content, ensuring it reflects regional culture and operational needs while maintaining The Social
Hub's standards.
* You’ll coach leaders on the floor, observing performance in real time and providing structured feedback to embed learning into
daily practice.
* You’ll partner with General Managers, Regional Directors of Operations, and People Partners to identify development needs and
drive leadership capability.
* You’ll act as a trusted advisor to operational leaders, translating business priorities into targeted learning and development
initiatives.
* You’ll coordinate local training partners and develop in-house trainers to scale learning impact across hubs.
* You’ll track and evaluate training effectiveness using performance data, guest feedback, and audits, continuously improving
learning programs.
Who You Are:
* You bring solid experience in hospitality operations (4*/5* lifestyle brands or similar), across departments such as Front
Office, Rooms, Food & Beverage, Marketing & Events, or Membership.
* You have experience delivering and/or facilitating training programs, ideally including onboarding.
* You’re a natural facilitator with the ability to engage diverse audiences and create impactful learning experiences.
* You combine strong interpersonal skills with a coaching mindset—you listen, observe, challenge, and support growth.
* You’re highly organized and comfortable coordinating multiple learning initiatives and stakeholders. You thrive in a
fast-paced, multicultural environment and enjoy collaborating with cross-functional teams.
* You’re creative, detail-oriented, and passionate about learning design and delivery.
* You’re digitally savvy, ideally with experience using Learning Management System platforms or intranet tools.
* You are fluent in English and Spanish (required). You are eligible to work in Spain and willing to be based in Barcelona with
frequent regional travel.
What Do We Offer You:
* The opportunity to work at a dynamic, multi-national company based in one of Europe’s most exciting cities
* We’re not just another hotel - we’re a game-changing innovator, challenging every convention and defining the future
* The chance to learn and grow in your role with the potential for future growth
* Awesome discounts on all our properties in Europe and not just for you, but also for your friends and family!
* The freedom to work remotely or to come to the office – whatever suits you best!
* A wonderful workplace to call home - full of events, fun-loving colleagues, and of course all of the other amazing salary and
benefit stuff
Where people come together, committed to providing the best space, experience, and co-working space for our community and even
more so, the people who work for The Social Hub. With everything from mental health support to leadership training and more, we
are here to help you grow as much as we do as a company. We promote a workplace where society comes together to do better and we
do this no matter the age, gender, sexual orientation, ethnicity, and national origin. Your fascinating characteristics are what
make us different, so come as you are.
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million
hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique
stays and experiences that make it possible for guests to connect with communities in a more authentic way.
The Community You Will Join:
The Airbnb Hotels team is a fun, fast-growing group leading Airbnb’s expansion into the hotel sector. Operating with an
entrepreneurial spirit, this team combines the simplicity, product excellence, and guest-centered ethos that define Airbnb. This
team’s mission is to deliver the smoothest, most intuitive hotel booking experience for guests, while helping hotels easily drive
incremental bookings so they can focus on delivering the best hospitality. The ultimate aim is to help more people discover
high-quality hotels, creating value for guests and our hotel partners.
The Difference You will Make:
As an Enterprise Accounts Associate, your core responsibilities will involve supporting the Enterprise Account Management team,
overseeing assigned projects, and supporting the onboarding and day to day operations of an evolving portfolio of hotel groups
located across the globe . You will also support strategic initiatives that drive hotel group partner success .. These initiatives
will entail project management involving extensive collaboration with hotel group headquarter and regional stakeholders as well as
cross-functional internal teams. Projects will include designing and executing onboarding and rollout of hotel groups, portfolio
level supply optimization, and platform education Your self-starter, get it done attitude will be necessary to address the volume
of opportunity planned to be tackled. A flexibility to move between client facing commercial conversations and operational
project work while upholding a strong level of partner service will make an impact!
A Typical Day:
* Take actions with hotel groups and internal teams as needed to drive assigned projects forward
* Create and maintain well organized and detailed tracking mechanisms relating to assigned projects
* Call, email, and Zoom with stakeholders to accomplish assigned project needs
* Manage relationships with hotel group stakeholders within assigned portfolio
* Support scaled strategies to effectively manage & optimize hotel partners in assigned portfolio
* Educate partners on how HotelTonight and Airbnb platforms function
* Develop strong and long lasting partnerships
* Respond to and deliver exceptional service in a timely and efficient manner
* Work will involve cross functional projects with teams/specialists in Hotel Connectivity, Product Management, Local Market
Management, and various other departments at Airbnb.
* Implement strategies to effectively manage and optimize workflows
* Act as the ‘front desk’ of HotelTonight and Airbnb to hotel group partners with many needs and triage appropriately
Your Expertise:
* 5+ years of experience in client facing, cross functional regional or global commercial teams.
* 2+ years of hospitality/travel industry experience (preferred)
* Proficiency in both English and the local language is required for the specific location/country.
* Self-starter who is resourceful with a get it done attitude
* Strong time management and prioritization skills
* Strong organizational skills relating to project work with a large volume of inputs and moving parts
* Track record of being able to effectively work at scale with partners to achieve short and long term objectives
* Proven stakeholder management, communication and presentation skills and ability to communicate effectively with various
levels of roles within an organization in person or via phone, email, and zoom
* Team player, willing to contribute what is needed for the success of the team
* The ability to get things done with changing priorities, projects and deadlines
* Passion for Airbnb, travel, and the sharing economy
* We are looking for someone that is goals-obsessed, is inputs-driven, and willing to take action (high volume of calls,
meetings, etc.)
Our Commitment To Inclusion & Belonging:
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement,
and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals
are encouraged to apply.
How We'll Take Care of You:
Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training,
transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject
to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel
Credits.
France Annual Pay Range
€61.000—€72.000 EUR
