IT Operations & Security Manager

H

About H H exists to push the boundaries of superintelligence with agentic AI. By automating complex, multi-step tasks typically performed by humans, AI agents will help unlock full human potential. H is hiring the world’s best AI talent, seeking those who are dedicated as much to building safely and responsibly as to advancing disruptive agentic capabilities. We promote a mindset of openness, learning, and collaboration, where everyone has something to contribute. ABOUT THE ROLE H is looking for a Strategic Bid Manager — AI Automation to lead and coordinate responses to complex bids, tenders, RFPs and RFIs from large enterprises and public-sector organizations. As demand for AI automation accelerates, H needs a structured, commercially minded, and technically curious bid professional who can translate customer needs into compelling proposals. You will help H win strategic opportunities by producing high-quality, persuasive, compliant, and differentiated responses. This role is ideal for someone who understands complex sales cycles, enterprise procurement, and tender processes, and who is excited by the opportunity to work at the frontier of agentic AI. ABOUT THE TEAM You will work closely with H’s sales, product, engineering, legal, security, finance, and leadership teams. Your mission will be to bring structure, speed, and quality to H’s bid-response process while helping the company position its AI automation capabilities in a clear and compelling way for enterprise and public-sector buyers. You will act as the central coordinator for strategic proposals, ensuring that every response reflects H’s technical excellence, business value, responsible AI standards, and ability to deliver. KEY RESPONSIBILITIES * Lead and coordinate responses to RFPs, RFIs, tenders, public-sector consultations, and strategic enterprise opportunities. * Analyze requirements, define response plans, timelines, responsibilities, and compliance matrices. * Coordinate contributions from sales, product, AI research, engineering, legal, security, finance, and leadership teams. * Translate H’s agentic AI capabilities into clear, persuasive business value for enterprise and public-sector buyers. * Write, edit, and structure high-quality proposal content, ensuring accuracy, compliance, differentiation, and timely submission. * Build and maintain a reusable proposal library, including credentials, technical content, case studies, security answers, and responsible AI materials. * Improve bid processes, templates, governance, review cycles, and quality standards. * Support go/no-go decisions, customer presentations, demos, negotiations, and post-bid reviews to improve win rates. REQUIREMENTS - BID & PROPOSAL EXPERTISE * Proven experience in bid management, proposal management, tender management, pre-sales, sales operations, or complex enterprise sales. * Experience responding to RFPs, RFIs, tenders, or public-sector procurement processes. * Strong understanding of the full bid lifecycle: qualification, planning, content collection, drafting, review, approval, submission, and post-bid analysis. * Ability to manage multiple stakeholders under tight deadlines. * Excellent writing, editing, structuring, and storytelling skills. * Strong commercial awareness and ability to position technology solutions around business outcomes. * Experience working with large enterprise clients, public-sector organizations, or regulated industries. TECHNICAL SKILLS * Strong interest in AI, automation, SaaS, enterprise software, and digital transformation. * Ability to understand technical concepts and translate them clearly for non-technical buyers. * Comfortable working with product and engineering teams on technical proposal content. * Experience creating compliance matrices, proposal plans, templates, and reusable content libraries. * Familiarity with CRM, document management, collaboration, bid-management, and AI tools. SOFT SKILLS * Highly structured, rigorous, detail-oriented, and deadline-driven. * Excellent written and spoken English; French is a strong plus. * Strong interpersonal skills with the ability to influence senior stakeholders. * Comfortable in a fast-paced startup environment with evolving priorities and ambiguity. * Collaborative, proactive, and able to bring teams together around tight deadlines. BONUS SKILLS * Experience in AI, automation, SaaS, consulting, systems integration, cloud, cybersecurity, or data. * Experience responding to public-sector tenders in France, the UK, the EU, or international institutions. WHAT SUCCESS LOOKS LIKE You will help H move from ad hoc proposal responses to a scalable, high-quality bid engine. Success means that strategic bids are answered faster, with stronger positioning, better coordination, clearer value propositions, and higher win rates. You will make it easier for H to compete for major enterprise and public-sector AI automation opportunities. LOCATION: * Paris * This role is hybrid, and you are expected to be in the office 3 days a week on average. WHAT WE OFFER: * Join the exciting journey of shaping the future of AI, and be part of the early days of one of the hottest AI startups. * Collaborate with a fun, dynamic, and multicultural team, working alongside world-class AI talent in a highly collaborative environment. * Enjoy a competitive salary. * Unlock opportunities for professional growth, continuous learning, and career development. If you want to change the status quo in AI, join us.

H

About H: H exists to push the boundaries of superintelligence with agentic AI. By automating complex, multi-step tasks typically performed by humans, AI agents will help unlock full human potential. H is hiring the world’s best AI talent, seeking those who are dedicated as much to building safely and responsibly as to advancing disruptive agentic capabilities. We promote a mindset of openness, learning, and collaboration, where everyone has something to contribute. About the Team: The Infrastructure team aims to make it seamless for our researchers and engineers to access and use the infrastructure they need to do their job. The team also ensures the underlying infrastructure for our public services is robust, reliable and scalable. Members of the Infra team are uniquely positioned to impact all areas of H, from building everything from our foundational models to our agents, all the way to our public services. Key Responsibilities: * Designing and managing the infrastructure to support * Research efforts in Model and Agent development incl. training infrastructure, data pipelines and inference. * Product Engineering efforts on H Company’s agent platform including client-facing APIs and agent runtimes within various deployment scenarios (multi-tenant and on-prem). * Setup and maintain observability and monitoring strategies. Requirements: * MUST HAVE * Observability and monitoring (Datadog, Prometheus, Grafana, …) * Good knowledge of a modern programming language (ideally Python or JS/Typescript) * NICE TO HAVE * ML Ops or Data Engineering * Experience architecting and deploying distributed systems on public cloud (AWS, Azure, GCP) * Containerization and orchestration tools (Docker, Kubernetes, …) * Infrastructure as code (CDK, Terraform, ...) * CICD management experience (Github Actions, Gitlab CI, TeamCity, ...). Location: * Paris or London. * This role is hybrid, and you are expected to be in the office 3 days a week on average. What We Offer: * Join the exciting journey of shaping the future of AI, and be part of the early days of one of the hottest AI startups * Collaborate with a fun, dynamic and multicultural team, working alongside world-class AI talent in a highly collaborative environment * Enjoy a competitive salary * Unlock opportunities for professional growth, continuous learning, and career development If you want to change the status quo in AI, join us.

H

IMPLEMENTATION STRATEGIST About H: H Company is a next-generation AI research and product company pioneering the future of autonomous, agentic AI. Founded to build intelligence that acts, H Company is creating the foundational infrastructure for autonomous AI systems that drive real-world outcomes across industries. About the Team: The Implementation Strategist is the strategic link between customer and our engineering team. Your key stack is understand where the biggest customer problem stand and help find the right Agents to help our customer automate and optimize tasks, and allow them to focus on what really matters. The team is also responsible to shape the future vision of our products by distilling learnings from the field into the H platform. That platform empowers a wide range of professionals and businesses to safely, easily and autonomously deploy agents at scale for a broad range of tasks: from ensuring websites behave as expected to automating repeated tasks. Key Responsibilities: * Dig into the data to understand and identify customer’s most important and impactful multi-step task to automate * Be the Go To person for the customer * Partner with Forward Deployed Engineer to Seamlessly integrate our solutions * Coordinate trainings to ensure our solution best usage * Build and deliver demos and present results to strategic audience Requirements: * 3+ years of selling and implementing complex IT solutions to customers * A double curriculum in Business and Engineering school would be ideal * Technical Experience working with AI/ML systems would be appreciated * Fluency in at least one backend language (e.g., Python, Go, Node.js, Java) in addition to English ;-) * Strong problem-solving skills and ability to thrive in ambiguous, customer-facing environments * Excellent communication skills, both written and verbal * Bias for action—able to ship quickly, iterate fast, and own the full lifecycle of solutions * Willingness to travel for on-site deployments or customer engagements Location: * H's teams are distributed throughout France, the UK, and the US * This role is currently in Paris, you are expected to travel up to 50% of the time What We Offer: * Be part of the founding journey of one of the most exciting AI startups shaping the future of AI and agentic systems. * Collaborate with a fun, dynamic and multicultural team, working alongside world-class AI engineers, researchers, and builders in a high-trust, high-impact environment. * Enjoy a competitive compensation package, including salary and equity * Unlock opportunities for professional growth, continuous learning, and career development