Software Engineer, Dashboard

ABOUT VERCEL: Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. ABOUT THE ROLE: The CDN Content team is responsible for serving all content that flows through Vercel's global CDN — static assets, optimized images, incrementally regenerated pages, partially prerendered shells, and everything in between — to billions of requests for millions of developers. Our focus is performance: ensuring content is served globally as fast as possible. Caching plays a big role in making that happen, and the team operates a multi-tier caching architecture spanning in-process caches, regional cache services, and object storage across 20+ regions. As a Software Engineer on the team, you'll take on well-scoped projects with real production impact and grow into owning larger pieces of the system. The work spans the serving path end to end, and everything ships through careful, progressive rollouts validated with production data. You'll learn how a planet-scale CDN works from engineers who built it. This is a team where infrastructure meets product: we work in close partnership with frameworks such as Next.js, bringing framework-defined infrastructure to life on Vercel's CDN, and the serving and caching behavior we ship directly shapes the performance and cost that millions of developers see. You'll develop strong instincts for distributed systems, careful production rollouts, and data-driven engineering. If you're based within a pre-determined commuting distance of one of our offices (SF or NY), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team.   WHAT YOU WILL DO: * Build and improve the services behind ISR, PPR, and image optimization — working in Go, Lua, and TypeScript across the serving path. * Execute well-defined projects independently, from implementation through safe rollout (feature flags, shadow modes, progressive deployment) and post-ship validation. * Monitor and maintain your work in production: build dashboards, add metrics and alerts, and develop ownership of what you ship. * Contribute to the team's observability and testing surface — the dashboards, logs views, and e2e test suites that keep a high-change system trustworthy. * Participate in the on-call rotation with support from senior engineers, and contribute to incident follow-ups that make the system more resilient. * Collaborate with teammates and partner teams (Next.js, CI/CD) through design discussions, code review, and pairing.   ABOUT YOU: * 2+ years of experience building and operating backend services in production. * Proficiency in at least one of Go, TypeScript/Node.js, or a comparable systems language, and enthusiasm for working across a polyglot stack. * Solid understanding of HTTP and web fundamentals — caching headers, request/response lifecycle, what a proxy does. * You write code you're willing to operate: tested, instrumented, and documented. * Curious about how large-scale systems work, and motivated to dig into unfamiliar code and production data to figure things out. * A collaborative teammate who communicates clearly, asks good questions, and follows through reliably.   BONUS IF YOU: * Have experience with caching systems (CDNs, Redis/Memcached, application-level caches) at any scale. * Have AWS experience, particularly S3 or ElastiCache. * Have used Next.js or another modern web framework and understand rendering modes like SSR/SSG/ISR. * Have experience with observability tooling (Datadog, Honeycomb, or similar). * Have experience with Terraform or Kubernetes.   BENEFITS: * Competitive compensation package, including equity. * Inclusive Healthcare Package. * Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. * Flexible Time Off. * We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $172,000 - $258,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.  Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

ABOUT VERCEL: Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. About the Role: As a member of the AI Gateway Team, you will be responsible for developing and enhancing our AI Gateway platform, which provides a unified API for accessing hundreds of AI models from multiple providers. You will collaborate with a remote and distributed team of engineers to build reliable, low-latency systems that handle rate limiting, intelligent failovers, and seamless integrations, enabling developers to ship AI-powered applications without managing provider-specific complexities. This role focuses on ensuring production-ready reliability for AI workloads, including automatic fallbacks during outages and consistent performance across providers like OpenAI, Anthropic, Google, and more.   What You Will Do: * Contribute to the design, implementation, and maintenance of the AI Gateway platform, emphasizing features like unified API endpoints, rate limit management, and intelligent failover mechanisms to boost uptime and reliability. * Write clean, efficient, and well-documented code, conducting thorough testing to ensure low-latency responses and stability for high-volume AI inference requests. * Collaborate with cross-functional teams, including product managers, AI researchers, and infrastructure engineers, to integrate new AI providers and models while addressing scalability and performance challenges. * Engage with the open-source community, contribute to AI SDK and related projects, and align with Vercel's ethos of fostering developer tools. * Gather user feedback and analytics to drive innovations in AI Gateway, such as enhanced billing unification, provider-agnostic authentication, and analytics for usage insights. About You: * You have at least 5+ years of relevant experience * Strong proficiency in JavaScript/TypeScript and experience with backend development, APIs, and cloud infrastructure * Experience with AI/ML integrations, API gateways, distributed systems, or handling high-throughput services (e.g., rate limiting, caching, failovers) * Experience contributing to or participating in open source projects * Excellent communication skills and the ability to work effectively in a collaborative team environment Benefits: * Competitive compensation package, including equity. * Inclusive Healthcare Package. * Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. * Flexible Time Off. * We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $196,000-$294,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.