
Deliveroo · Hyderabad - Main
About the team Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Information Se...
About the team
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our
Information Security team enables innovation at speed—securely. As digital guardians of DoorDash, Deliveroo, and Wolt, we
safeguard our systems and the data of our employees, customers, riders, and partners. We defend against emerging cyber threats and
embed security into every facet of the business. From building resilient defenses and responding to incidents to empowering teams
with security knowledge, we are trusted partners protecting these global brands from the inside out.
About the role
The Senior Security Operations Centre Specialist Lead offers a unique opportunity to shape our global Security Operations strategy
across a global footprint of DoorDash, Deliveroo, and Wolt. This role provides the platform to optimize our technology and AI
investments while pioneering new methods to protect our data, people, and partners. As we expand, your specialist capabilities
will be essential to our continued success.
What you'll be doing
metrics.
privacy related incidents within specified SLAs.
environment.
activity / repair items).
stakeholders.
reporting and best practices.
Requirements
potentially high impact to the business.
Coordinate with the US, UK and EU central security teams as required.
Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers,
restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more
convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small
team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy
and ownership, and we are always looking for new ideas.
Workplace & Benefits
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we
offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances,
including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more
information.
Diversity
At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That
means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality,
religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the
fastest-growing businesses in a rapidly growing industry.
We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may
require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please
don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable
opportunity to succeed.
Key Requirements: A third level qualification in a related field 5 years post qualification experience in a similar role As a member of the project management team, you have the opportunity to influence safety culture onsite by demonstrating personal commitment, setting clear expectations, and effectively communicating safety policies. By consistently modelling safe behaviour, prioritizing safety above productivity, and ensuring that all workers receive proper training and resources, you can foster an environment where safety is ingrained in every aspect of the construction process. Encouraging open communication, recognizing and rewarding safe behaviour, and conducting regular inspections further reinforce the importance of safety. By taking these steps, you can help create a culture where safety is a shared value and a top priority for all stakeholders involved in the project. Key Responsibilities: The Primary objective of the role is to provide MEPF support to Clients CM team, the GC team and the MEPF subcontractors on the client’s data centre builds. This involves interfacing with the GC/Client & MEPF Contractors / Clients CM / Clients DE / Clients Security / Client & MEP Consultants / Clients Cx / Local authorities and others as needed. Reporting to the MEP Operations Director your key responsibilities for the role will include but will not be limited to the following: Foster a team approach to delivering your projects with your team. Encourage your team to grow in their own roles and provide professional development where appropriate. Review of IFC design for design issues / improvements and to determine where local alternatives with better lead times could be applied Review incoming design change directives for impact to MEP works and establish if they can be implemented depending on site progress, and if they can be implemented determine a reasonable schedule impact Work with the MEPF contractors and offer technical support on MEPF systems, clarify clients’ expectations and typical installation practices for client which may not necessarily be clarified on the IFC design Review alternative technical proposals from the MEPF contractors to determine if proposal would be acceptable to client prior to formal submission where the contractor is required / chooses to deviate from the specification / design Track and monitor MEPF shop drawings, RFI’s and technical submittals and push same through the approval process, offer technical support to the reviewers where required. Attend and lead the project Lean Last Planning Session. Assist the Planning Department with defining and tracking equipment delivery dates for both MEPF contractors and OFCI Vendors to maintain project schedule. Provide the OFCI Vendors with an insight into MEPF programme in order to align the Clients works affecting the efficient MEPF progress. Coordinate the sequence of MEPF works on behalf of the GC Track, monitor and report on MEPF progress daily whilst monitoring manpower and equipment deployed across the sites Review of progress against resources and forecast required resources to be deployed in order to meet / recover schedule Offering MEPF contractors’ advice on long lead equipment handling, installation, and commissioning Ensuring MEPF contractor provided equipment for installations and testing is secured well in advance Review the quality of the MEPF installation whilst it is work in progress to minimize reworks Advise MEPF contractors of client’s best practices and standards. Communicate clients’ expectations to the MEPF teams Work with the MEPF contractors to close out comments and nonconformance reports Review the MEPF contractors ITP’s, Inspection notices, pre-commissioning and commissioning plans and procedures with the aid of the commissioning manager Provide guidance to the MEPF contractors on installation and coordination at site Review and determine acceptable deviations from the design / shop drawings Coordinate with the LLE vendors for equipment delivery, installation, testing and commissioning. Review reported VS actual progress at site to verify contractor is on or behind schedule Provide MEPF contractors with guidance on commissioning and oversee MEPF L1-L3 commissioning Interface and support clients Cx team for L4-L5 commissioning Management of MEPF contractors through to handover (TOC). Review MEPF variations or change to scope and liaise with the commercial team for approval. Identify potential risks and challenges related to MEP systems and develop mitigation strategies. Implement and enforce quality control standards for MEP installations. Develop and manage the project schedule for MEP installations, coordinating with other construction activities. Facilitate effective communication between different project teams, subcontractors, and clients. Facilitate the handover of MEP systems to the building owner or operator. Lead by example and demonstrate a commitment to safety, quality, and professionalism. Clearly define roles and responsibilities for each MEP team member on the project. Prioritize safety and enforce strict adherence to safety protocols. Regularly walk the construction site to observe work progress and ensure tasks are being performed according to specifications. Document changes to the project plan, as well as any issues that may impact the schedule or budget. Strong time management and communication skills are essential to this role as well as computer literacy and the ability to prepare reports and administer necessary paperwork.
We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. OVERVIEW The Ads DSE team builds the core capabilities that power Instacart's off-platform advertising, secure data collaboration (cleanrooms), automated taxonomy management, and their associated platform foundations. We are hiring a Senior Engineer II (L6) to co-own the technical roadmap, modernize our data solutions infrastructure, scale off-platform integrations and measurement capabilities, extend our cleanroom collaboration capabilities, and automate taxonomy change management workflows. This role is pivotal for cross-team collaboration, developer productivity, and AI-driven development initiatives. You are a senior technical leader who designs and ships scalable, data‑intensive systems; drives cross‑team execution; and raises engineering standards. You’ll partner closely with Product, Data Science, Data Platform, and Governance teams to build reusable abstractions and deliver high‑impact features across our pillars: Off‑platform, Data collaboration (cleanrooms), Ads Taxonomy, Platform, and New Initiatives (AI). You will mentor L4/L5 engineers, act as an IC tech lead (no direct reports), and help define a future on‑call model and SLOs. ABOUT THE JOB * Technical leadership and roadmap * Lead architecture for reusable, scalable systems across off‑platform workflows, cleanrooms, taxonomy automation, and the Ads Data Solutions Platform. * Evolve core abstractions, testing, CI/CD, observability, and cost efficiency; proactively drive modernization. * Propose and drive initiatives on behalf of engineering management; align stakeholders and manage dependencies. * Pillar execution * Off‑platform: expand and harden integrations with external advertising platforms; design privacy-forward activation and identity workflows; reduce reliance on third-party intermediaries; and build measurement ingestion pipelines for performance signals such as reach, frequency, and conversions. * Data collaboration (cleanrooms): extend our cleanroom orchestration and governance tooling (multi-cleanroom support, policy enforcement), develop reusable query templates and partner configurations, optimize pipelines for cost and performance, and scale secure data collaboration deployment and management. * Ads Taxonomy: lead intake automation (UI + backend) and release workflow improvements to reduce manual effort and cycle time. * Platform: assist with platform modernization and developer tooling improvements; contribute to an on‑call/SLO strategy as we mature operations. * AI‑first engineering * Use AI‑assisted tools daily for design, coding, tests, and docs; define team prompt patterns and workflows; identify AI opportunities in internal tools and ops. * Product quality, privacy, and security * Translate ambiguous requirements into pragmatic phases (POC, pilot, production) with clear SLAs/SLOs. * Champion security‑by‑design, data governance, and privacy compliance (e.g., GDPR/CCPA) across pipelines. * Mentorship and collaboration * Mentor engineers up to L5; set code quality and review standards. * Build cross‑team partnerships (Ads Manager, Measurement Science, Data Platform, Privacy/Legal, and external platforms). ABOUT YOU MINIMUM QUALIFICATIONS * Proven senior‑level impact * 8+ years of software engineering experience (typically 10+ for this level) delivering and operating large‑scale backend/data systems; led cross‑team projects and architectural decisions. * Backend and data engineering * Strong in Python and one of Ruby or Go; services/APIs (REST/gRPC); integrations with third‑party APIs (e.g., Meta, Google, The Trade Desk). * Data pipelines with DBT and Airflow; Spark/Databricks; advanced SQL and performance tuning. * Snowflake and AWS experience; cost‑aware design; workflow orchestration (e.g., Temporal) and event‑driven patterns. * Ads/cleanrooms/privacy * Experience with ad‑tech/programmatic and measurement integrations; cleanrooms (Snowflake DCR, shares/listings); identity/matching (UID2, RampID) and deconfliction. * Working knowledge of privacy and compliance practices (GDPR/CCPA) in data workflows. * Platform excellence * CI/CD, containers, test strategy; observability (metrics/logs/tracing) with tools like Datadog; incident readiness and SLO thinking. * AI fluency (must‑have) * Demonstrated, recent hands-on use of AI‑assisted development tools (e.g., GitHub Copilot, Cursor, OpenAI‑based assistants) to improve speed and quality. * Experience defining reusable prompts/workflows for team use and contributing to AI‑enabled internal tools or automation. * Ability to evaluate when to apply AI vs. deterministic systems; familiarity with evaluation, guardrails, and security/privacy implications in AI usage. * Collaboration and communication * Clear technical writing; stakeholder management; ability to drive consensus and unblock execution. PREFERRED QUALIFICATIONS * Direct experience with UID2/TTD integrations, Roku/Pubmatic/NBCU, or Meta Advanced Analytics/Google ADH pipelines. * Catalog/taxonomy, entity lineage, or custom hierarchy systems. * Snowflake governance patterns, partner data collaboration at scale. * Vendor/partner management and external API certification programs. * Building AI‑powered internal tools (e.g., Slackbots, data assistants). Why this role is a great opportunity.... * Lead foundational, high‑visibility initiatives and translate them into measurable impact on revenue, efficiency, and partner adoption. * Co‑own the technical roadmap with scope to define abstractions, standards, and AI‑first workflows across multiple pillars. * Ship impactful features end‑to‑end: direct UID2 activation, Share Manager extensions, taxonomy intake automation, and platform modernization. * Collaborate with strong cross‑functional partners and enjoy occasional trips to our Toronto office to connect with the broader engineering community. * Help define our future on‑call model and operational excellence standards as we scale. #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here. For Canadian based candidates, the base pay ranges for a successful candidate are listed below. CAN $196,000—$207,000 USD
ABOUT PARLOA Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience - one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale. ABOUT THE ROLE: The Infrastructure Platform team owns the foundation that every other engineering team at Parloa builds on: cloud infrastructure, provisioning and orchestration, CI/CD, and the runtime environments that our AI agents execute in. Its current flagship initiative, Deployment Stamps, is re-platforming how Parloa delivers isolated, reliable, and compliant environments across public cloud and customer-owned private cloud and on-premises infrastructure. We are looking for a Staff or Principal Product Manager to own the product management for this team. This is one of the most technical product roles at Parloa. You will not be writing user stories for a UI, you will be shaping the architecture-adjacent product strategy for a platform whose "customers" are largely internal engineering teams and the most demanding enterprise security, compliance, and infrastructure stakeholders on the other side of the table. This is a builder role in a domain where the playbook is still being written. If you want to define what "good" looks like for enterprise-grade AI infrastructure, data residency and sovereignty, isolation, and a multi-cloud operating model, and you are energized by deeply technical problems and technical stakeholders, this is it. A note on background: We have a strong preference for candidates who have spent time as an Engineering Manager, Tech Lead, or senior engineer before moving into product. This domain rewards genuine technical depth and the instinct to earn trust with engineers by speaking their language. A former EM who has since developed strong product judgment is exactly the profile we have in mind. AREAS OF OWNERSHIP: * Own the Infrastructure Platform product strategy and roadmap: translating reliability, isolation, data-residency, and multi-cloud goals into a sequenced, outcomes-driven plan that engineering can execute against. * Be the voice of internal and enterprise customers: your primary users are Parloa engineering teams (developer experience, deployment, runtime) and your most demanding external stakeholders are enterprise CISOs, CIOs, and infrastructure leaders with strict compliance and sovereignty requirements. * Drive discovery and write the PRDs that frame outcomes (isolation, compliance, availability) without over-prescribing implementation, then partner with engineering leads and architects to pressure-test feasibility and trade-offs. * Own the hard prioritization calls: balancing near-term delivery milestones against longer-term architecture evolution, and making explicit, defensible decisions about scope, sequencing, and risk. * Define and track the metrics that matter for a platform: availability and SLA attainment, provisioning lead time, deployment frequency, change-failure rate, adoption by internal teams, and developer satisfaction. * Establish mechanisms, not just features: repeatable processes for region readiness/certification, release management, and cross-team alignment that scale as the platform grows from a handful of environments to many. * Align a broad, technical stakeholder set: Engineering, Architecture, Security, Legal/Compliance, and the customer-facing teams (Deployment, Sales Engineering) who need to position the platform's capabilities to enterprise accounts. * Connect the platform to revenue: articulate how infrastructure capabilities (e.g., data residency, private cloud, isolation tiers) unlock enterprise deals, new regions, and expansion, and feed that back into prioritization. * Communicate clearly across technical and business contexts: equally comfortable in an architecture review and in a leadership readout. WHO YOU ARE: * A technical-leadership background. 7+ years of combined engineering and product experience for Staff (L4); 10+ years with demonstrated product leadership for Principal (L5). Prior experience as an Engineering Manager, Tech Lead, or senior/staff engineer is strongly preferred. * Deep infrastructure fluency. Hands-on familiarity with cloud platforms (Azure, AWS, and/or GCP), Kubernetes, infrastructure-as-code, CI/CD, networking, identity/auth, and observability. You can read an architecture diagram, follow a design trade-off, and hold your own with principal engineers. * Platform product judgment. You understand the difference between building a feature and building a platform capability, and you instinctively design for reusability, operability, and the long-term developer experience rather than one-off solutions. * Comfort with ambiguity and complexity. You can take an under-defined, multi-team initiative with competing constraints and bring clarity, sequencing, and momentum, designing and delivering long-term solutions with limited oversight. * Strong product fundamentals. Discovery, roadmapping, writing crisp PRDs and narratives, defining measurable success criteria, and running a disciplined delivery process with engineering. * Stakeholder leadership and influence without authority. A track record of aligning engineering, security, and business stakeholders around a shared technical direction and resolving contentious trade-offs. * Excellent written and verbal communication tailored to audiences of varying technical depth, from engineers to enterprise security reviewers to company leadership. * An ownership mindset and bias for action: you take responsibility for outcomes end-to-end and move with appropriate urgency. NICE TO HAVE * Direct experience with enterprise data residency, sovereignty, or compliance requirements (e.g., regulated industries, regional data boundaries). * Familiarity with multi-cloud or hybrid / on-premises delivery, and the patterns (and pitfalls) of orchestration at scale. * Experience building internal developer platforms and applying Team Topologies / platform-as-a-product thinking. * Background in B2B SaaS infrastructure, cloud, or developer-tools companies. * Exposure to AI/ML platform or runtime infrastructure. OUR RECRUITING PROCESS: Recruiter Interview → Hiring Manager Interview → 360° Interviews → Case Interview → Bar Raiser Interview WHY PARLOA? We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale - and want your work to matter in real, everyday moments - this is where you do it. At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them. We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one. Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI. ---------------------------------------------------------------------------------------------------------------------------------- Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information. Parloa is an e-verify employer in the USA. Please click here to learn more. * We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.