About Zscaler

Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an

AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our

cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely

connecting users, devices, and applications in any location.

Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators

who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead

of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas,

faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a

culture of execution centered on customer obsession, collaboration, ownership, and accountability.

We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your

potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to

secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.

Role

We are seeking an experienced Senior Staff, Site Reliability Engineer to join our dynamic SRE Cloud Infrastructure & Operations

team. In this high-impact role, you will report directly to the Director of Site Reliability Engineering and play a pivotal part

in architecting, scaling, and maintaining our next-generation cloud infrastructure. You will bridge the gap between development

and operations, ensuring our large-scale distributed systems are highly available, secure, and incredibly resilient.

What You'll Do (Key Responsibilities)

Architecting & Automating: Design, implement, and manage various advanced cloud management automations to eliminate toil and

accelerate delivery

Container Orchestration: Oversee and optimize containerized architectures using EKS and GKE to ensure robust production

performance

Observability Systems: Lead the creation, deployment, and optimization of highly scalable monitoring and alerting systems
Cloud Operations & Incident Management: Own cloud operations, deployments, on-call support, and incident management while

continuously designing and tuning Linux and BSD-based systems

Cross-Functional Collaboration: Serve as a core member of cross-functional project teams, contributing to technology-based

solutions and consulting on concept feasibility for new initiative

Who You Are (Success Profile)

You Think at Scale: You connect your day-to-day work to the larger company mission and think globally. You build solutions,

processes, and architectures that are not just effective today, but are built to last and support a high-growth organization

You are Driven by Innovation: You possess a deep curiosity for how things work and are energized by solving complex technical

hurdles. You believe in the power of technology to accelerate transformation and consistently hunt for more secure, scalable

methods

You are a Problem-Solver: You actively seek out engineering challenges because you are energized by finding solutions, knowing

that solving the hardest problems delivers the biggest business and customer impact

You are Data-Driven: You lean on data and analytics to uncover engineering truths, measure what matters, and guide informed

architectural decisions replacing "I think" with "I know."

You are a Learner: You have a true growth mindset and never stop developing your technical or leadership skills. You actively

seek and implement feedback to become an exceptional collaborator and teammate

What We're Looking For (Minimum Qualifications)

AI & Automation Curiosity: Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new

technologies to enhance daily workflows and augment problem-solving

Distributed Systems Experience: Minimum of 7 years of relevant experience in designing, analyzing, and troubleshooting

large-scale distributed systems

Technical Ecosystem Mastery: Deep hands-on experience with C, Java, GoLang, Python, Terraform, Ansible, Python automation,

networking, Kubernetes, and AWS cloud

Web Protocols & Security: Comprehensive understanding of web security and core protocols including HTTP, SSL/TLS, DNS, SQL, and

networking fundamentals

Observability Architecture: Proven experience in observability, building complex dashboards, managing Grafana, and maintaining

a sharp understanding of SLIs, SLOs, and error budgets

Modern DevOps Expertise: Strong DevOps skills across CI/CD pipelines, Source Control Management (SCM), builds/releases, and

Continuous Integration tools/frameworks

What Will Make You Stand Out (Preferred Qualifications)

Advanced knowledge of Virtualization, Cloud Architecture, modern Cloud Services, and automated deployment methodologies
A proven track record of resolving critical escalations and proactively preventing the reoccurrence of incidents through

targeted process, monitoring, and reliability improvements

Active contribution to OS/software packaging and distribution, alongside a passion for mentoring others on SRE best practices

within the team

#LI-SK3

#LI-HYBRID

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster

an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our

mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and

inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

Various health plans
Time off plans for vacation and sick time
Parental leave options
Retirement options
Education reimbursement
In-office perks, and more!

Learn more about Zscaler's hybrid working model and benefits here.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security

and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where

employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment

without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual

orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other

characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace

Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for

candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or

who are neurodivergent or require pregnancy-related support.

Role

Sr. Staff Site Reliability Engineer (Linux/Network troubleshooting/Scripting)

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