Head of Engineering, Commercial Services

Tide

ABOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: * Tide is available for UK, Indian, German and French SMEs * Over 2 million members: 900,000 UK and 1,100,000 in India and growing rapidly * Over $300 million raised in funding * Over 2,800 Tideans globally * Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 * We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE TEAM: The Ongoing Monitoring team sits at the core of Tide’s trust and safety ecosystem, building the systems that power our fraud detection, financial risk, and regulatory compliance capabilities. As Tide continues to scale, the team is responsible for designing and evolving intelligent, resilient, and adaptive platforms that protect our members and keep the business safe. Working closely with Product, Data Science, Design, Compliance, and Operations, the team combines deep technical expertise with a strong focus on member experience, ensuring that our risk and monitoring capabilities are both effective and intuitive. This is a high-impact area at a pivotal stage of Tide’s growth, offering the opportunity to shape the future of AI-driven fraud and risk management at scale. ABOUT THE ROLE:  As Head of Machine Learning you will: * Define and execute a risk engineering strategy: develop plans that align with Tide’s long-term vision to ensure that our approach to risk supports rapid and compliant growth. * Lead a team of talented managers and engineers: foster a culture of excellence, innovation, user-centric design, and collaboration in our engineering team. * Build and scale risk infrastructure: architect and scale foundational risk systems to support real-time decision-making, effective data management, and advanced fraud prevention. * Develop self-service tools for internal teams: empower product, compliance, and risk operations teams with extensive and user-friendly risk tooling, enabling independent monitoring and management of risk processes and reducing dependencies for day-to-day operations. * Support compliance and regulatory standards: collaborate with legal and compliance experts to keep Tide a compliance leader in an evolving regulatory climate. * Champion data-driven risk management: lead initiatives to leverage data and machine learning in fraud detection and compliance, providing Tide with actionable insights and automated solutions that improve our resilience. WHAT WE ARE LOOKING FOR: * Proven leadership in engineering: 12+ years of engineering experience with at least 2 years in a senior leadership role (e.g., head, director, or senior manager), ideally within fintech or regulated technology environments. * Risk and compliance expertise: deep experience in fraud prevention and compliance (KYC/KYB, AML), ideally within the financial services industry. * Machine Learning: Strong experience in supervised and unsupervised models, decision trees, neural networks, and Large Language Models (LLMs). * Agent Frameworks: Hands-on experience with multi-agent orchestration frameworks (e.g., LangGraph, AutoGen) used to build self-correcting compliance workflows. * Fintech Domain Knowledge: Deep understanding of fraud vectors (e.g., mule accounts, account takeovers, synthetic identity fraud) and AML typologies. * Adversarial AI Security: Proven track record in detecting deepfakes, synthetic identities, and prompt injection attacks targeting financial systems. * Risk/Scale: Minimum 3+ years building and deploying production-grade, risk-scoring environments at scale. * Experience with fintech platforms -  risk/compliance tooling (AML, Fraud, Financial Risk, SARs, KYX, agentic AI detections ) * Excellent people leadership skills – you know how to grow and inspire teams. * Solid technical foundations: cloud-native architectures, microservices, event-driven systems, and data platforms (AWS or GCP). WHAT YOU’LL GET IN RETURN: Our location-specific employee benefits are designed to cater to the unique needs of Tideans:  * Competitive Compensation -  competitive salary and share options * Time Off – Generous annual leave on top of bank holidays. * Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey. * Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide. * Health Insurance – Private family insurance with additional OPD coverage and top-up options. * Life & Accident Cover – Comprehensive accidental and life insurance protection. * Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops. * Volunteering & Development Days – Paid days annually for volunteering or personal growth. * Learning & Development – Annual budget for books, courses, coaching, and more. * WOO (Work Outside the Office) – Work from abroad for up to 90 days annually. * Home Office Setup – Contribution towards setting up your home office * Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement. * Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent). TIDEAN WAYS OF WORKING At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.  While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.  We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.   At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.   Disclaimer   It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that: * Tide does not charge any fees at any stage of the recruitment process. * All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel. * Communication from Tide will only come from an official @tide.co email address. * Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf. If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.   Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy. Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.

TradingHub

Compensation: Competitive (Financial Services) About TradingHub Founded in 2010, TradingHub delivers uniquely intelligent trade surveillance software to world leading financial institutions. Developed by market professionals, our solutions use sophisticated modelling techniques to detect single and cross-product market manipulation. With a team of over 150 experts worldwide, TradingHub combines global reach with deep markets expertise to help our customers mitigate financial, regulatory, and reputational risk. The Role We are looking for a Head of Engineering to lead our Engineering Core department, responsible for the platforms that power TradingHub’s market-leading trade surveillance solutions. The function encompasses three principal teams: Infrastructure, Calculation and Web, covering our cloud platform, big-data processing framework and user-facing applications. The successful candidate will provide strategic and technical leadership across these teams, driving engineering excellence, platform reliability and innovation while building a high-performing organisation aligned to TradingHub’s business objectives. Responsibilities: * Define and evolve the core services and platform architecture, ensuring scalability, resilience, and a cloud-native, future-proof design * Set architectural standards and drive platform consistency to reduce complexity, duplication, and operational risk * Champion an AI-first approach, identifying and embedding agentic AI workflows to enhance engineering productivity and capability * Translate strategic business objectives into scalable, reliable engineering outcomes, owning end-to-end delivery against critical timelines * Partner cross-functionally with Product, Data, and Infrastructure teams to align platform direction, data capabilities and system reliability * Own the reliability and performance of core systems, including uptime, latency, SLOs/SLAs and continuous improvement through incident management * Ensure security, data protection, and regulatory compliance, while leading and developing a high-performing, accountable engineering organisation Requirements * Significant experience of commercial software delivery, preferably within financial technology or 'big tech' * Proven track record of owning and successfully delivering substantial transformation projects on time and with precision * Proven success in balancing competing short/medium and strategic priorities to ensure key strategic deliverables are met * Confident leading high-performing software development teams, especially through changes to working practices * AWS (or other public cloud provider) experience preferable * Experience of AI-first SDLC working practices Benefits Life at TradingHub is a rewarding journey within a fast-growing company that thrives on innovation and collaboration. By combining the best of technology and global markets, we’re able to solve complex problems together and deliver meaningful results to our customers. Everybody has value to bring, and we welcome individuality as a key driving force behind our collective success. Rooted in everything that we do are our core values: Accountability, Ambition, Partnership and Trust. These values provide the foundation for a sustainable workplace culture that empowers you to grow, contribute, and become your best self. Employee Benefits: * Annual discretionary performance bonus (permanent employees only) * Hybrid working policy * Office lunches twice a week * Private medical insurance + dental cover * Extended parental leave (up to 6 months of fully paid maternity leave) * 25 days annual leave + bank holidays * Enhanced company pension plan * 5 days study leave towards professional qualifications * Salary sacrifice schemes * Death in service coverage Don’t tick every single requirement? Research shows that candidates from under-represented groups are less likely to apply unless they meet all the criteria. We are dedicated to building a diverse, equitable and inclusive workplace, so if this role excites you, please don't let our specification hold you back. Get in touch! TradingHub is an equal opportunities employer. We do not discriminate based on race, religion, ethnic or national origins, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, socio-economic background, responsibilities for dependants, physical or mental disability or other applicable legally protected characteristics. TradingHub selects candidates for interview based solely on their skills, experience and qualifications. We are committed to making our recruitment process accessible to all and we encourage candidates to inform us of any required adjustments. A full copy of our diversity, equity and inclusion policy will be made available to you upon request.

Xapien

About Us Every business needs to know who they’re really working with whether it’s suppliers, investors, partners, or third parties. At Xapien, we’re reinventing how organisations do that, combining speed, scale and accuracy with cutting-edge AI. Since 2018, we’ve grown from a deep-tech startup to a global player in AI-driven due diligence and risk intelligence. 2024 was a landmark year as we closed a $10M Series A, earned recognition in the Chartis RiskTech100® and Everest Group’s Leading 50™, and expanded our products, markets and customer base. 2025 was even bigger: With new regulations, rising compliance pressure and growing reputation risks, organisations everywhere are demanding smarter, faster ways to work and they’re turning to us. Customers worldwide from global law firms and private banks to universities and nonprofits rely on Xapien to turn days of manual research into trusted insights, delivered in minutes. Our momentum so far Customers in a diverse range of industries, with particular growth in wealth management, financial services and supply chain onboarding. Demand accelerating beyond our UK headquarters, across multiple continents with new customers in the Middle East, Asia, and Oceania. Why this is an exciting time to join This isn’t just another job role; it’s an opportunity to shape the future of the due diligence industry with a market-leading product trusted by global organisations. Whether you’re in marketing, communications, sales, or finance, you’ll play a critical role in driving growth, building credibility, and defining how we connect our product to a rapidly evolving market. We’re scaling fast with more customers, more releases, and bigger regulatory and market challenges. Expectations are rising, due diligence now means real-time insight, delivered efficiently and with impact. You won’t just be executing campaigns, closing deals, or managing numbers, you’ll be influencing strategy, optimising processes, and helping position a brand that’s setting the new standard for trust and transparency. For people who love learning, innovating, and making an impact that matters now is the moment to be a part of Xapien. Role Overview In the run-up to securing Series B funding, Xapien is hiring a Head of Engineering to build and lead a high-performing, scalable engineering organisation. Reporting to Shaun O’Mahony, Co-Founder and CTPO, you’ll own the systems, practices, and culture that enable a ~35-person (and growing) product and engineering organisation to deliver reliably, iterate quickly, and partner effectively across the business. You’ll lead the engineering organisation end-to-end: driving delivery execution, scaling the team, building operational maturity, and championing AI-augmented development practices. You will operate at multiple levels — coaching managers and ICs, owning incident response, and setting the operational direction for Xapien’s engineering organisation. The CTPO retains product and technical vision; you make it happen. This is a rare opportunity to both build the foundations of a scaling engineering org and directly influence the growth trajectory of an AI-native company. Key Responsibilities Drive Sustainable, Agile Delivery ● Establish lightweight, agile practices that support fast iterations, predictable delivery, and continuous improvement. ● Build delivery management processes (planning, estimation, forecasting) that give product and commercial teams confidence in timelines. ● Own QA and testing practices to ensure quality keeps pace with rapid delivery cycles — including release gating through alpha/beta environments, feature flags, and automated regression testing. ● Implement engineering metrics and dashboards (e.g., DORA metrics) that provide visibility into delivery velocity, deployment frequency, change failure rates, and team health — reinforcing Xapien's identity as a data-driven organisation. Scale the Engineering Organisation ● Grow the team thoughtfully, hiring for both technical excellence and collaborative mindset. ● Define structures and roles (including QA and delivery management functions) that enable effective cross-functional collaboration. ● Create career pathways and coaching frameworks that develop strong engineers and future leaders. ● Foster a culture of shared ownership of product outcomes, not just technical deliverables. ● Develop a workforce strategy that accounts for AI-augmented development — understanding where agentic tooling can amplify output and where human judgement is essential, to build a right-sized, cost-effective engineering organisation. Operational & Technical Leadership ● Drive and govern platform scalability, reliability, and maintainability — working with strong technical leads who own architectural decisions within a domain-driven design structure. ● Establish engineering-wide standards for code quality, review processes, and technical governance. ● Build observability, incident management, and on-call practices that scale with team growth and deployment frequency. ● Embed DevOps, MLOps, security, and compliance practices into day-to-day workflows. ● Balance technical debt with feature delivery needs, making trade-offs transparent to the business. Cross-Functional Partnership ● Collaborate with product leadership to translate business priorities into technical roadmaps and realistic delivery commitments. ● Partner with commercial teams to align engineering focus with commercial drivers and business objectives. ● Partner with compliance, security, and data protection stakeholders to ensure engineering practices meet regulatory requirements — particularly important given Xapien's role in handling sensitive due diligence data. ● Facilitate clear communication between technical and non-technical stakeholders, contributing to company-wide planning. What We're Looking For ● Delivery Leadership: 5+ years leading multiple cross-functional engineering teams through significant growth, including experience managing managers and scaling delivery, QA, and testing functions. ● Agile Collaboration: Proven experience embedding agile practices, fast iterations, and effective QA/testing processes. ● Scaling Experience: Built or scaled engineering orgs during high-growth early stage phases (Series A/B). ● Technical Credibility: Strong background in cloud-native architectures, distributed systems, and modern delivery practices (CI/CD, automated testing, observability). Experience with cloud cost management and infrastructure optimisation. ● Operational Maturity: Experience building observability, on-call rotations, and incident management practices as engineering organisations scale — reducing MTTR and increasing deployment confidence. ● Range & Flexibility: Comfortable operating at multiple levels — from directly managing ICs and leading incident response, to defining long-term operational strategy and scaling the organisation. You make things happen. ● Leadership Qualities: Systems thinker, excellent communicator, strong people developer, and commercially minded. ● Manager of Managers: Proven ability to build, coach, and empower engineering managers to lead their own teams effectively. ● Architectural Judgement: Ability to evaluate and challenge technical decisions without needing to own every design — ensuring the right level of rigour as systems scale. ● Bonus: Familiarity with AI/ML technologies and their operational requirements, including experience with AI-augmented development workflows. Success in This Role Looks Like Within 12 months: ● Agile delivery practices in place, with predictable velocity and clear quality standards. ● QA, testing, and delivery management embedded as integral parts of the engineering function. ● Effective collaboration processes established with product and commercial teams. ● Scalable management structures and career pathways defined. ● Engineering career framework published and actively used for development conversations. ● Incident management and observability practices established — clear SLAs, fast detection and resolution. Within 24 months: ● A self-sustaining, high-performing engineering organisation that delivers at speed and scale. ● Product and commercial teams have high confidence in engineering reliability and quality. ● The platform supports growth with minimal operational overhead and measurably improving incident response times. ● Strong engineering culture — with clear career progression, coaching, and an environment that attracts and retains top talent. Why This Role Matters At Xapien, engineering isn't just about building features, it's about creating the technical foundation that enables the entire business to scale. As Head of Engineering, you'll be instrumental in ensuring that our technical capabilities grow in step with our business ambitions, while building a team and culture that can sustain high performance over the long term. This is an opportunity to shape the organisational architecture and operational backbone of a rapidly growing AI company, working alongside a technical co-founder who retains the product and technical vision — and needs a partner who can turn that vision into reliable, scalable execution. Here’s our promise to you: * We are going to work with you - to build a rewarding and fulfilling career with the opportunities, challenges and resources you need to do you your best work. * We succeed together- you will own a meaningful part of the business through our employee shares & equity programme. * Private health insurance to keep you in tip-top condition. * Life Insurance – let's hope nobody ever needs this! * Unlimited holidays – yes, it really is uncapped – take the time you need, when you need it. * Everyone is learning, developing and challenging themselves so we have a £1k professional development fund per year if you want to learn new skills, even new things outside of work. * Most importantly of all, we will work with you, to help you realise your fullest potential, always.