Senior Technical Program Manager

ABOUT US Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X,  and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process. ABOUT THE ROLE Platforms & Services is the foundation Twitch is built on. Our teams own the internal developer platforms, enterprise systems, security infrastructure, and data capabilities that power every product and experience on Twitch. As a Senior Technical Program Manager in this org, you'll own programs that span this full spectrum: from modernizing internal tooling to shipping customer-facing products that directly impact millions of users. This role operates at the intersection of deep technical work and broad organizational influence. You'll partner with engineering, product, and business teams across Twitch to turn platform investments into real outcomes, navigating competing priorities, making trade-off calls in ambiguous environments, and driving delivery across teams that don't report to you. If you thrive on complex cross-functional problems where no one hands you a playbook, this is the role. YOU WILL: * Own and deliver large, cross-functional programs spanning platform modernization, developer tooling, and enterprise systems, managing the full lifecycle from concept through launch, coordinating across multiple engineering teams, and driving measurable business outcomes. * Engage deeply with technical architecture and drive trade-off decisions, identifying dependencies, evaluating engineering approaches, and influencing priorities to ensure platforms evolve to meet the needs of both internal teams and external customers. * Drive alignment across organizations operating at different speeds and priorities, navigating ambiguity, building operating models and stakeholder structures that bring clarity, and ensuring teams across engineering, product, and business functions execute together toward shared goals. YOU HAVE: * 5+ years of experience as a Technical Program Manager (TPM) or a related technical leadership role * Deployed user-facing technologies at a high-quality bar, with demonstrated track record of meeting user needs and resolving business tradeoffs * Knowledge of engineering architecture and ability to identify dependencies and technical risks * Experience managing stakeholders, and cross-organizational dependencies * Ability to facilitate and align roadmaps, and manage disparate tasks with varying priorities * Experience defining cross-organizational/company-wide strategy including driving alignment across engineering leadership * Experience mentoring and developing fellow team members BONUS POINTS * Experience or familiarity with the AWS ecosystem of services and streaming, real-time analytics, or online entertainment * Experience with AI/ML systems, agentic architectures, or applied machine learning programs * BA/BS in a technical discipline, or equivalent practical experience PERKS * Medical, Dental, Vision & Disability Insurance * 401(k) * Maternity & Parental Leave * Flexible PTO * Amazon Employee Discount Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.  Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.  Job ID: TW9198 The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.   US, WA, Seattle - Annually $148,700—$201,200 USD US, CA, San Francisco - Annually $171,000—$231,400 USD US, CA, Irvine - Annually $148,700—$201,200 USD Twitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Twitch values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose personal information of our candidates.

ABOUT US Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X,  and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process. ABOUT THE ROLE As a Senior TPM in the Community Health organization, you’ll be joining the team responsible for keeping users safe. You will own programs that span the range of user-facing tools like AutoMod or Shield Mode, updates to our enforcement systems and guidelines, or improvements to our content moderation tooling. We’re looking for a TPM that has a deep understanding and appreciation for complex programs with many stakeholders. The right person won’t just be focused on driving towards an outcome as quickly as possible, but will also consider the long term impact of a program on our users, development teams, operations teams, and others.  You’ll report to the Director of Engineering for Community Health. This role is based in San Francisco, CA, but we are open to arrangements that support working west coast hours. YOU WILL: * Drive programs with high degrees of ambiguity, multiple customer groups, and multiple stakeholder groups * Partner with Engineering, Product, and Operations teams to solve critical business problems * Identify areas of strategic opportunity, determining when a program makes sense, or doesn’t * Collaborate with other TPMs across the company on both cross-company strategic programs, as well as on continually improving best practices in this domain YOU HAVE: * 6+ years of experience as a TPM or Engineering Manager * Understanding of when introducing process makes sense and when it doesn’t * Experience working directly with ICs on designing solutions and understanding problem spaces * Experience working directly with executives to drive clarity and deliver results on complex programs * Passion for working in a mission driven organization BONUS POINTS * Experience working in Trust & Safety, Content Moderation, Identity, Regulatory, or Governance type organizations. * A successful track record owning and driving programs in the infrastructure, platform, and/or product domains PERKS * Medical, Dental, Vision & Disability Insurance * 401(k) * Maternity & Parental Leave * Flexible PTO * Amazon Employee Discount Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.  Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.  Job ID: TW9193 The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.   US, WA, Seattle - Annually $148,700—$201,200 USD US, CA, San Francisco - Annually $171,000—$231,400 USD US, CA, Irvine - Annually $148,700—$201,200 USD Twitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Twitch values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose personal information of our candidates.