
Deliveroo · Kuwait - Main
The Team Deliveroo is on a mission to be the definitive food company. We want to be the platform customers turn to whenever they think about food, grocery, and...
The Team
Deliveroo is on a mission to be the definitive food company. We want to be the platform customers turn to whenever they think
about food, grocery, and retail convenience. As part of our continued growth in New Verticals (ODG & Retail), we are focused on
improving catalogue quality, assortment discoverability, and customer experience across the Kuwait market.
Kuwait remains one of Deliveroo’s key strategic markets within the region, with significant opportunities across grocery, retail,
pharmacy, and specialist categories. As we continue to scale selection and improve our customer proposition, strong catalogue
management plays a critical role in driving conversion, basket size, and operational excellence.
This role will be based in Kuwait and will work closely with the Commercial, Operations, and central DSC (Delivery Support Centre)
teams.
The Role
As a Catalogue Management Specialist, you will be responsible for improving and maintaining a high-quality catalogue experience
across Deliveroo Kuwait’s Grocery and Retail partners. You will focus on catalogue completeness, category structure, menu
optimisation, and customer experience enhancement to ensure catalogues are accurate, standardised, and conversion-ready.
You will work closely with Account Managers and DSC teams to support assortment optimisation, discoverability, and merchandising
initiatives while helping establish scalable catalogue standards across the market.
Responsibilities
electronics).
Scope Clarification
The Catalogue Management Specialist is responsible for catalogue quality, structure, and optimisation. The following
operational execution tasks are handled by the DSC team and coordinated directly by Account Managers:
The Catalogue Management Specialist may support on exceptional or complex catalogue-related cases where required.
Requirements
Workplace & Diversity
At Deliveroo, we know that people are at the heart of the business, and we prioritise their wellbeing and growth. We are committed
to building an inclusive environment that reflects the diversity of the communities we serve.
We believe a great workplace is one where everyone can contribute, grow, and succeed regardless of background, identity, or
experience. All you need is passion, ownership, and the drive to help shape one of the fastest-growing businesses in the region.
Who We Are Moniepoint is Africa’s all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria’s largest merchant acquirer. We are on a mission to create financial happiness for everyone, everywhere. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth. Job Title: Data Entry Officer Reports To: Lead, Onboarding Location: Ogun State: Ado-Odo/Ota and Abeokuta Work Mode: Hybrid Employment Type: Outsourcing Job Purpose The Data Entry Specialist ensures that customer accounts, product catalogues, inventory records, and pricing data are accurately entered and maintained within the Moniebook platform. Working closely with Onboarding Specialists and Account Managers, you keep data clean and ready from day one, enabling fast go-lives, reliable reporting, and a smooth experience for every retail customer. Success is measured by accuracy rates, turnaround time, and your contribution to a scalable, error-free operational foundation. Key Responsibilities Data Entry & Record Management * Input, update, and maintain merchant data, including product catalogues, SKUs, pricing, inventory levels, and customer profiles. * Process bulk data imports from spreadsheets and CSV files, validating format and completeness before upload. * Ensure all records adhere to Moniebook's data standards and naming conventions. Onboarding Data Support * Prepare merchant accounts ahead of onboarding by populating required product, inventory, and configuration data within agreed timelines. * Review merchant-submitted data templates for errors or missing fields and follow up to resolve gaps before entry. * Support the setup of catalogue structures, tax configurations, and payment settings as directed by the Onboarding team. Data Validation & Quality Assurance * Conduct checks to identify and correct errors, duplicates, or outdated records. * Cross-reference data across spreadsheets, CRM, and POS backend to ensure consistency. * Flag and document data anomalies, routing them to the appropriate team for resolution. Process & Documentation * Maintain accurate records of data entry activities, import logs, and correction history in the CRM. * Document common errors and resolutions to build a shared knowledge base and reduce repeat mistakes. * Identify recurring workflow bottlenecks and recommend improvements to the Operations lead. Cross-Functional Collaboration * Fulfil ad-hoc data requests from Onboarding Specialists, Account Managers, and Support teams within SLA windows. * Coordinate with internal teams to gather missing customer data without delaying onboarding timelines. Qualifications * 1-3 years in data entry, data operations, or a similar role — preferably in SaaS, retail tech, or fintech. * Exceptional attention to detail with a track record of high accuracy across large data volumes. * Proficiency in Excel or Google Sheets (data cleaning, VLOOKUP/XLOOKUP, basic formulas). * Familiarity with CRM platforms or POS/back-office SaaS tools. * Strong organisational skills with the ability to manage multiple projects simultaneously. Preferred * Experience with bulk CSV imports, data migration, or catalogue management in a SaaS context. * Exposure to retail operations, inventory systems, or point-of-sale platforms. * Experience supporting an onboarding, implementation, or customer success team. * The candidate should be based in Ogun State: Ado-Odo/Ota and Abeokuta About You * You're obsessively detail-oriented and take genuine pride in clean, accurate data. * You're process-driven but proactive, you follow workflows and flag problems before they escalate. * You're a team player who understands that your work sits at the heart of the customer journey. * You're calm under pressure and can handle high volumes without cutting corners. * You're tech-savvy and always looking for smarter, faster ways to work. What Success Looks Like * 99%+ data entry accuracy across merchant account builds and catalogue uploads. * Zero go-live delays attributable to data readiness. * All ad-hoc data requests fulfilled within defined SLA windows * Open task backlog kept below 5% at any given time. * Achieve >4.5+ average rating score from Onboarding Specialists and Account Managers on data quality and turnaround. What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.
Who We Are Moniepoint is Africa’s all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria’s largest merchant acquirer. We are on a mission to create financial happiness for everyone, everywhere. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth. Job Title: Data Entry Officer Reports To: Lead, Onboarding Location: Oyo State: Iddo and Egbeda Work Mode: Hybrid Employment Type: Outsourcing Job Purpose The Data Entry Specialist ensures that customer accounts, product catalogues, inventory records, and pricing data are accurately entered and maintained within the Moniebook platform. Working closely with Onboarding Specialists and Account Managers, you keep data clean and ready from day one, enabling fast go-lives, reliable reporting, and a smooth experience for every retail customer. Success is measured by accuracy rates, turnaround time, and your contribution to a scalable, error-free operational foundation. Key Responsibilities Data Entry & Record Management * Input, update, and maintain merchant data, including product catalogues, SKUs, pricing, inventory levels, and customer profiles. * Process bulk data imports from spreadsheets and CSV files, validating format and completeness before upload. * Ensure all records adhere to Moniebook's data standards and naming conventions. Onboarding Data Support * Prepare merchant accounts ahead of onboarding by populating required product, inventory, and configuration data within agreed timelines. * Review merchant-submitted data templates for errors or missing fields and follow up to resolve gaps before entry. * Support the setup of catalogue structures, tax configurations, and payment settings as directed by the Onboarding team. Data Validation & Quality Assurance * Conduct checks to identify and correct errors, duplicates, or outdated records. * Cross-reference data across spreadsheets, CRM, and POS backend to ensure consistency. * Flag and document data anomalies, routing them to the appropriate team for resolution. Process & Documentation * Maintain accurate records of data entry activities, import logs, and correction history in the CRM. * Document common errors and resolutions to build a shared knowledge base and reduce repeat mistakes. * Identify recurring workflow bottlenecks and recommend improvements to the Operations lead. Cross-Functional Collaboration * Fulfil ad-hoc data requests from Onboarding Specialists, Account Managers, and Support teams within SLA windows. * Coordinate with internal teams to gather missing customer data without delaying onboarding timelines. Qualifications * 1-3 years in data entry, data operations, or a similar role — preferably in SaaS, retail tech, or fintech. * Exceptional attention to detail with a track record of high accuracy across large data volumes. * Proficiency in Excel or Google Sheets (data cleaning, VLOOKUP/XLOOKUP, basic formulas). * Familiarity with CRM platforms or POS/back-office SaaS tools. * Strong organisational skills with the ability to manage multiple projects simultaneously. Preferred * Experience with bulk CSV imports, data migration, or catalogue management in a SaaS context. * Exposure to retail operations, inventory systems, or point-of-sale platforms. * Experience supporting an onboarding, implementation, or customer success team. * The candidate should be based in Iddo and Egbeda About You * You're obsessively detail-oriented and take genuine pride in clean, accurate data. * You're process-driven but proactive, you follow workflows and flag problems before they escalate. * You're a team player who understands that your work sits at the heart of the customer journey. * You're calm under pressure and can handle high volumes without cutting corners. * You're tech-savvy and always looking for smarter, faster ways to work. What Success Looks Like * 99%+ data entry accuracy across merchant account builds and catalogue uploads. * Zero go-live delays attributable to data readiness. * All ad-hoc data requests fulfilled within defined SLA windows * Open task backlog kept below 5% at any given time. * Achieve >4.5+ average rating score from Onboarding Specialists and Account Managers on data quality and turnaround. What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.
SoSafe has the ambition to become the leading human risk management provider in Europe. Our award-winning awareness platform triggers behavioural change by providing effective and engaging training and simulations on cybersecurity and data protection. Cybercrime is costing the world >$10 trillion annually and growing by 15% p.a. - we invite you to be part of the solution! About the role The Procure-to-Pay Specialist (m/f/d) is a critical operational role within the Procurement team at SoSafe, responsible for ensuring that every step of the procurement lifecycle, from purchase requisition to payment, runs efficiently, compliantly, and on time. In this role, you will be a key enabler of our day-to-day procurement operations, managing PR to PO issuing, supplier onboarding, contract administration, and supplier and stakeholder collaboration, while contributing to the continuous improvement of our procurement processes and systems. HERE'S HOW YOU'LL MAKE A DIFFERENCE: * Own and manage the end-to-end PR-to-PO process, including the creation, review, and approval of purchase requisitions and purchase orders, ensuring accuracy, policy compliance, and timely execution across all business units. * Support and monitor supplier onboarding, coordinating with Legal, Security, and IT as part of the due diligence process, and ensure ongoing compliance with procurement workflows. * Manage the contract signature process, including finalising and distributing contracts where required. * Maintain all contracts, supplier records, master data, and system configurations in Spendesk Procurement, keeping the database accurate and up to date. * Review and match supplier invoices against purchase orders in close collaboration with the Accounts Payable team. * Provide stakeholder support throughout the PR-to-PO workflow, ensuring timely and accurate processing of purchase requisitions, purchase orders, and goods receipts. * Support internal stakeholders with placing equipment orders from preferred catalogue suppliers, ensuring timely delivery in line with business needs. * Prepare spend analysis reports and monitor supplier performance to support strategic procurement decisions. WHAT MAKES YOU A GREAT FIT: * 2+ years of experience in a P2P or procurement operations role, with a focus on indirect procurement and a good understanding of accounts payable. * Proven experience managing the end-to-end PO process and supplier onboarding, ideally in a scaling tech environment. * Hands-on experience with a procurement platform or ERP system. Spendesk experience is a strong plus. * Experience working with Jira or a similar ticketing system to manage and track cross-functional requests. * Experience working across all procurement categories, with a good understanding of hardware, software, marketing and professional services. * Solid understanding of the full procure-to-pay cycle. * Strong attention to detail and comfort managing data and documentation. * Experience collaborating cross-functionally with Finance, Legal, Security and IT teams. * Excellent written and verbal communication skills in English. * Structured, process-oriented mindset with a high degree of reliability. * Experience in a fast-paced SaaS or technology environment is an advantage. * Strong interest in and ideally practical experience using AI-driven tools to optimize procurement workflows, automate repetitive tasks, improve stakeholder support, and drive operational excellence in a fast-paced environment. WHAT WE OFFER* * Work/Life balance: Flexible hours, 33 vacation days * Wellbeing and financial support: Access to Open Up, corporate discounts * Connection & community: Virtual events, collaborative team activities, and opportunities for local meet-ups * And the list goes on: Tech equipment, referral bonuses, dog-friendly HQ *Perks and benefits listed above are for full-time employees and may vary slightly by office location. These are just a sample — you'll learn more during the interview process. About Us At SoSafe, we’re on a mission to make the digital world safer by addressing the human factor in cybersecurity. As one of the fastest-growing security awareness scale-ups worldwide, we leverage behavioural science and data-driven learning to empower people against cyber threats. Our Human Risk Management approach helps organisations turn their employees into their strongest line of defence. Backed by leading VCs like Highland Europe and Global Founders Capital, we’re rapidly expanding across the globe. We’re looking for team players who want to drive meaningful change in cybersecurity, take ownership of their work, and grow with us. If you thrive in a vibrant, purpose-driven environment that values innovation, diversity, and collaboration, then this is the place for you!