Essen•Posted: Jul 17•Deadline: Aug 16
DEINE AUFAGBEN
* Abrechnung von Insolvenzgeld (§ 165 SGB III) und Insolvenzgeldvorfinanzierung
* Trennung und korrekte Abgrenzung von:
* Altmasse / Neumasse
* Zeitraum vor Antragstellung, nach Antragstellung und nach Verfahrenseröffnung
* Erstellung von Insolvenzgeldbescheinigungen für die Agentur für Arbeit
* Korrekte steuer- und sozialversicherungsrechtliche Behandlung von Insolvenzzeiträumen
* Abgabe der SV‑Meldungen (DEÜV) bei besonderem Status im Insolvenzverfahren
DAS BRINGST DU MIT
* Ausbildung als Steuerfachangestellte(r) oder Personalkaufmann/frau
* Sicherer Umgang mit MS-Office
* Gute Kenntnisse der DATEV-Anwendungen Lohn u. Gehalt und/oder LODAS
* Eigenverantwortlichkeit und Teamfähigkeit
* Berufserfahrung in einer mittelständischen Steuerberatungskanzlei wünschenswert
DAS BIETEN WIR
* Attraktive Karriereperspektiven: Ob du als Junior- oder Senior-Experte in deinem Fachbereich durchstarten möchtest – wir bieten
dir langfristige Entwicklungsmöglichkeiten.
* Weiterbildungsangebote: Deine fachliche Weiterentwicklung unterstützen wir umfassend – finanziell und zeitlich.
* Flexibilität am Arbeitsplatz: Für uns gehören flexible Arbeitszeiten und die Möglichkeit, im Homeoffice zu arbeiten,
selbstverständlich dazu.
* Moderne Arbeitsumgebung: Du arbeitest in hellen Büros zu zweit, ausgestattet mit zeitgemäßer Technik und modernster
IT-Infrastruktur.
* Unsere Unternehmenskultur: Offenheit, Vertrauen und Wertschätzung sind die Basis unseres Miteinanders. Wir möchten, dass du
dich bei uns rundum wohlfühlst.
NEUGIERIG? EINFACH BEWERBEN!
Falls du unsicher bist, ob du alle Anforderungen genau erfüllst, lass dich davon nicht entmutigen – bewirb dich trotzdem!
Unser Tipp: Die ideale Kandidat*in gibt es nicht. Viel wichtiger ist uns deine Motivation und die Bereitschaft, in die neue Rolle
hineinzuwachsen.
Bei der MIZ begleiten wir dich aktiv auf deinem Weg der persönlichen und fachlichen Weiterentwicklung. Wenn du dich mit dieser
Position identifizierst und gerne mit Elan in die neue Woche startest, freuen wir uns sehr auf deine Bewerbung!
HABEN WIR DEIN INTERESSE GEWECKT?
Dann bewirb dich jetzt unter Angabe deines frühestmöglichen Eintrittstermins sowie deiner Gehaltsvorstellung.
Wir freuen uns auf dich!
Deine Ansprechpartnerin:
Negin Vaghari
Human Resources
Telefon: 02054/928218
E-Mail: negin.vaghari@miz.de
Austin•Posted: Jun 26•Deadline: Aug 16
Job Title: Client Services Manager
Reports To: The Client Services Manager will report to the Client Manager, Client Director, Managing Vice President, or equivalent
leadership.
Job Overview:
The Client Services Manager (CSM) position is to sit on-site with our client and oversee multiple sites or projects. The position
is responsible for daily service delivery, employee management, overall customer satisfaction, and strict adherence to all SPS
policies. The CSM will act as the primary daily client contact. While overseeing the staff onsite for all supervisory functions
required.
Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a
professional image of the company by providing prompt, courteous and efficient service.
Duties and Responsibilities:
* Proactively institutes the SPS Governance Model to ensure client satisfaction.
* Standardizes policies and procedures, including statistical monthly reporting and benchmarks.
* Drives operational improvements and solution design.
* Troubleshoots and resolves all client, site management, and site staff issues.
* Coordinates, implements, and oversees any special projects.
* Coordinates and leads vendor partner negotiations.
* Manages site financials in terms of hours, gross margin spread, profitability and growth.
* Serves as a knowledgeable resource regarding OSHA, EEOC, and the process for handling complaints.
* Manages direct reports, including managerial staff.
* Assists in the development of training materials and execution of formal training sessions
* Support business development internally and as directed.
* Maintains consistent communication with client and SPS at all levels.
* Manages the receipt, delegation, and successful completion of all client requests. Handle escalations as needed if the
Supervisor is unable to.
* Meets all client and SPS deadlines.
* Manages all resources within the operation, including people, hardware/software, and facilities.
* Coordinates with the supervisors the staff schedules to ensure appropriate staff levels are maintained and proper coverage is
provided for PTO, sickness and emergencies.
* Maintains a safe working environment for the SPS staff.
* Tracks all client requests using the approved tracking mechanism for activity and performance.
* Maintains metrics for monthly reporting of KPIs/SLAs.
* Oversees all equipment, supply and messenger vendors to comply with SPS contract.
* Performs daily walkthroughs to observe team performance firsthand for site inspections.
* Documents any incidents and informs client and SPS immediately.
* Maintains site P&L at proforma levels or above.
* Consistently executes all deadlines to be met for payroll, billing, and A/R collection.
* Oversees monthly budget forecasts for the account.
* Maintains Client Satisfaction Index (CSI) at or above the previous score.
* Participates in Monthly and Quarterly Client Business Reviews.
* Maintains Employee Satisfaction Index (ESI) at or above the previous score.
* Participates in SPS sponsored events.
* Establishes and maintains accountability to the next higher leadership authority.
* Coaches, develops and cross trains operations team to grow their careers.
* Set and communicate to each staff member individual responsibilities, operational issues/concerns, daily goals, service
improvements and customer expectations
* Develops, appraises and counsels staff to reduce turnover, improve employee satisfaction and increase promotability of staff
members.
* Maintains consistent documentation monitoring the status of each employee.
* Provides annual employee performance evaluations and reviews as directed by SPS.
* Has strict adherence to all SPS policies & procedures.
* Serves as a knowledge resource regarding SPS policies and procedures.
* Exceeds all contractual and client KPIs/SLAs.
* Immediately reports any personnel, security or data breach incidents to SPS leadership team.
Competencies:
* Results-oriented.
* Driven by client satisfaction.
* Strong integrity, and solid business ethics.
* Excellent presentation and interpersonal skills.
* Excellent English written and oral communication skills.
* Expert in customer service skills, professional attitude and appearance.
* Good organizational skills.
* Ability to maintain confidentiality.
* Attention to detail.
* Ability to function with a high level of patience, tact and diplomacy to defuse anger and collect accurate information.
* Able to convey information and ideas through speech in ways that others will understand.
* Able to listen to and understand information and ideas presented through spoken words and sentences.
* Able to speak clearly so listeners understand, identify and understand the speech of another person.
* Be personable, articulate, knowledgeable and professional in presenting oneself in a professional setting.
* Flexibility in dealing with simultaneous projects.
Qualifications and Education Requirements:
* High School Diploma (or equivalent) required.
* Minimum of 5+ years of experience in high level relationship building and operational management.
* Previous management/ supervisor experience overseeing 5-10 employees.
* Ability to build business relationships and interact effectively with C level executives.
* Solid understanding of selling skills.
* Exceptional computer skills.
* Industry related experience a plus.
* Driven by client satisfaction, with proven track record of diplomacy and ownership.
* Strong integrity, solid business ethics.
* Strong team approach to account management.
* Creative strategic thinking and performance.
* Required to maintain an overall professional appearance and attitude.
* Adhere to all policies and procedures required.
Physical Demands:
* Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard
wheeled cart with a load capacity of 60 lbs.
* Ability to walk, bend, kneel, stand, and/or sit for an extended period of time.
* Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.).
* Physically able to talk on the phone and input data simultaneously.
* Ability to lift or move 40 lbs. or greater frequently.
* Specific vision abilities required by this job include close vision, distance vision, ability to adjust focus and ability to
match or may include detection of differences between colors, including shades of color and brightness.
Travel: Some local travel is required for this position. Approximately up to 25%.
Other Duties:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that
are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
WHAT WE OFFER
* Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to
uncover other career opportunities!
* Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!
* We Recognize Talent: We offer a variety of recognition programs for all levels of employees!
* Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance,
Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet
Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching,
Entertainment Discounts, & Paid Time Off.
* Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are
under 30 hours/week may have a different benefit offering.
About SPS
SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial
Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include
Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management
in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such
as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies.
SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and
exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional
development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to
building careers.
At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and
employees by promoting a culture of access, inclusion, equity and diversity.
SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color,
religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender
identity or expression, sexual orientation and/or any other status protected by applicable law.
Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open
longer as needed to ensure a robust and inclusive applicant pool.
To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during
interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation.
SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need
assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.
To view our privacy policy, click on the link below: Data Privacy Statement
Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained
in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your
knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring.
You understand that any false information or omission (including any misstatement) on this application or on any document used to
secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate
termination from this company.
London area•Posted: Jul 2•Deadline: Aug 16
Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.
We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.
Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.
Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.
About the job
The Information Systems Department (ISD) mission is to provide solutions, tools, services, data insights and AI to Contentsquare, enabling employees to work effectively and efficiently. Following recent re-organization shifting Human Resource Information System management from People team to ISD, we are seeking a People Systems Lead. In this role you will lead system configuration, business process design, tier 2-3 maintenance, reporting and integration projects for our core Human Resources applications, especially Workday HCM. You will partner closely with People Business Process Owners, IT, Finance, Legal, Procurement, and cross-functional stakeholders globally to deliver scalable People solutions.
What you will do:
Lead Workday HCM administration design, configuration and serve as primary subject matter expert for system optimization and security architecture across HCM modules.
Design, configure, and continuously improve business processes to streamline People operations, enhance user experience, and enable sustainable growth. Build advanced workflows with dynamic approval routing, event-triggered notifications, exception handling, and conditional logic to support complex international requirements.
Manage integrations with payroll providers, benefits, talent acquisition, learning system and third-party tools using EIB, connectors, and REST/SOAP APIs to ensure seamless data flow and maintain data integrity across systems.
Partner with business teams in particular the People Team to translate business requirements into scalable technical solutions while enabling them on product management practices.
Conduct technical analysis of releases, assess feature impacts, and perform non regression testing in sandbox environments.
Implement security configurations including role-based access controls, domain security policies, user-based security assignments, and security group inheritance to enforce appropriate data access across complex organizational structures.
Lead technical troubleshooting and root cause analysis.
Drive external suppliers or software editors when relevant for system enhancements or issue troubleshooting while monitoring budget.
Develop and maintain guides, integration documentation and system architecture diagrams to support knowledge transfer and system sustainability.
Master the People software architecture and data flows around Workday HCM, considering limited ISD involvement on most other systems.
Deploy ISD product and project methodology, get business team buy-in, and facilitate change management while working in Sprint mode with JIRA for changes and JSM for support (tier 2-3 support).
What you’ll need to succeed:
You have 5+ years of experience in HRIS, especially in configuring and administering Workday HCM
You have advanced proficiency with Workday business process framework, expert-level knowledge of Workday's data model, and a deep understanding of Workday security architecture
You have experience with Workday integration tools including EIB template creation, core connector configuration, Web Services (SOAP/REST), and Workday Studio
You are autonomous, proactive and you have excellent problem-solving skills, with the ability to challenge needs and prioritization in order to develop effective solutions.
You have great communication and interpersonal skills, with the ability to collaborate effectively with multi-functional teams.
You are a collaborative, forward-thinking team player balanced with the strategic clarity needed to prioritise effectively, and set clear expectations within resource constraints.
You speak English fluently and ideally French.
What would be a plus:
Workday certifications
Workday reporting skills including custom reports, advanced reports, matrix reports, composite reports, and conditional logic.
Experience in an international company
Experience with JIRA and JSM
