Sales Assistant (New Opening) | Lille

TUS TAREAS Join Flabelus — where every step tells a story.   At Flabelus, every pair of shoes tells a story. Inspired by iconic literary characters, we create timeless footwear that blends heritage Spanish craftsmanship, comfort and creativity with a more conscious approach to fashion. Every pair is created to bring colour, elegance and personality to everyday life.  But behind every pair is something even more important: the people who make the experience unforgettable.  As Flabelus continues to grow internationally, we're looking for passionate individuals who want to grow with us and become part of our story. If you love creating memorable customer experiences, enjoy working in a dynamic environment and believe that every interaction can leave a lasting impression, we'd love to meet you.    About the role  As a Sales Assistant, you'll be much more than a sales advisor. You'll become a true Flabelus Brand Ambassador, creating meaningful connections with our customers and bringing our universe to life through exceptional service.  What you'll do   * Welcome every customer with warmth,authenticityand enthusiasm. * Deliver apersonalisedand memorable shopping experience. * Build genuine relationships and inspire customer loyalty. * Share the story and values behind theFlabelusbrand and collections. * Support daily store operations, including stock management, visualmerchandisingand store presentation. * Advise customers on styles, fits and combinations, helping them find the perfect pair for their needs and personal style. * Work collaboratively with your team to achieve sales goals and deliver operational excellence. TU PERFIL We're looking for people who:  * Previousexperience in retail isappreciated, butnotrequired. What matters most is your positive attitude, passion forpeopleand eagerness to learn.  * Are passionate about fashion and delivering outstanding customer experiences. * Naturally connect with people and communicate with confidence. * Enjoy working in a dynamic, fast-paced environment. * Are proactive, positive anddetail-oriented. * Speak fluent italian ¿POR QUÉ NOSOTROS? Why join Flabelus?   * Be part of a fast-growing international fashion brand. * Join a close-knit team where every contribution matters. * Grow your career alongside an expanding business. * Represent a brand built on creativity, craftsmanship and storytelling. * Help create magical moments for customers every single day.   Every story begins with the right character…  We believe there's a pair of Flabelus waiting for everyone—and perhaps, a place for you in our story too.  We can't wait to meet you!

TUS TAREAS YOUR MISSION AS STORE MANAGER You’ll be the strategic leader of our store, with the mission to maximize sales, build customer loyalty, and lead your team with empathy and purpose. We’re looking for a dynamic, charming, and results-driven person who thrives in fast-paced environments and radiates the Flabelus spirit. YOUR RESPONSIBILITIES  Sales & Customer Experience * Design and execute sales strategies aligned with monthly targets. * Create meaningful customer relationships through personalized and warm service. * Monitor and analyze KPIs: daily sales, average basket size, conversion rate, etc. Team Leadership * Train, inspire, and motivate the team to reach and exceed goals. * Organize shifts, manage team schedules, vacations, and daily planning. * Foster a positive, collaborative, and inspiring work environment.  Store Operations * Oversee stock replenishments and warehouse organization. * Manage returns and exchanges via Shopify and follow up on online orders. * Ensure proper documentation of damages, gifting actions, and customer incidents. * Guarantee adherence to internal processes and visual merchandising standards. Strategy & Collaboration * Work closely with the retail marketing team to implement in-store campaigns. * Share insights and contribute ideas to improve store operations and customer engagement. TU PERFIL WHO YOU ARE * At least 3 years of experience as Store Manager or Assistant Manager in premium fashion brands. * Passionate about fashion, storytelling, and trends. * Strong skills in sales, leadership, and communication. * Highly organized, analytical, proactive, and goal-oriented. * Comfortable working with digital tools (Shopify, Google Drive, etc.). * Intermediate to high level of spoken English. * Bonus points: Experience in luxury brands ¿POR QUÉ NOSOTROS? THE “FLABELUS PERSON” IS… * Positive and solution-driven * Inspired by fashion, literature, and creativity * Committed to sustainability and conscious consumerism * A team player who leads with empathy and care * Communicates clearly and openly *  Motivated by challenges and strives for excellence