
Fresha · Liverpool
The AI-powered OS for beauty, wellness and self-care About Fresha Fresha is the AI-powered operating system for the global beauty, wellness and self-care ind...
The AI-powered OS for beauty,
wellness and self-care
About Fresha
Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices.
Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.
The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.
Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.
Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.
The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.
Role Overview
Given our exciting and progressive growth plans, we are looking for an exceptional Business Development Manager to come and join our global business in our UK Field Sales Team.
Reporting directly to the Team Lead, Business Development and working collaboratively with the Commercial team and potential partners, you will be 100% focused on bringing in new business development.
This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge and wants to make an impact.
The AI-powered OS for beauty, wellness and self-care About Fresha Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices. Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date. The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC. Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions. Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management. The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google. Role Overview Given our exciting and progressive growth plans, we are looking for an exceptional Business Development Manager to come and join our global business in our UK Field Sales Team. Reporting directly to the Team Lead, Business Development and working collaboratively with the Commercial team and potential partners, you will be 100% focused on bringing in new business development. This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge and wants to make an impact.
🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ ---------------------------------------------------------------------------------------------------------------------------------- 📍London (UK) | 💰£78,000 - £100,000 + Benefits | We're looking for an experienced Senior Product Marketing Manager to help shape the future of Borrowing at Monzo. Borrowing is one of Monzo's most important growth areas, spanning everything from helping customers understand and improve their credit health through to personal loans, overdrafts, credit cards such as Flex and homeownership products. As we expand internationally and build the next generation of borrowing experiences, you'll play a key role in defining how these products evolve, scale and succeed in the UK and new markets. This is a highly strategic role embedded within our Borrowing product squads. You'll work at the intersection of Product, Design, Research and Marketing to help define how we win, what we build, and how we communicate it to our customers. Product Marketing at Monzo is deliberately upstream. We have a dedicated Integrated Marketing team that leads campaign strategy and execution, allowing PMMs to focus on customer problems, market opportunities, product direction, and proposition development. What you’ll be doing: * Shaping products by bringing customer, market and competitive insight into product strategy, prioritisation and roadmap decisions. * Identifying and scoping market opportunities across the UK and new international markets, helping Monzo identify where to play and how to win, through customer, competitor and market analysis. * Leading product marketing for new products, features and market launches, from early concept through to launch. * Creating compelling propositions, positioning and messaging frameworks that turn product capabilities into clear customer value. * Championing the customer voice through research, insight and a deep understanding of customer needs, behaviours and motivations. * Partnering closely with downstream marketing teams to ensure launches land effectively and products are represented consistently across channels. * Working with legal, compliance and risk teams to ensure products and messaging meet regulatory requirements. You should apply if: * You've helped shape product strategy and influence what gets built, not just how it's marketed. * You've taken products, propositions or categories from concept through to launch, particularly in 0→1 environments. * You take a customer-first approach to everything you do and use customer, market and competitive insight to inform decisions. * You're comfortable forming a point of view, making recommendations and influencing stakeholders across Product, Design and Research. * You're excited by the ambition of what we're building at Monzo and the opportunity to create products that customers genuinely love. * You enjoy the challenge of taking products into new markets and understanding how customer needs differ across geographies. * You thrive in fast-moving, high-growth environments where priorities evolve and new opportunities emerge quickly. * Experience in direct-to-consumer product marketing, building global propositions, or borrowing is a plus. The Interview Process: Our interview process involves four main stages: 1. Recruiter Call via Phone Call (30 mins) 2. Initial Call via Google Meet (30 mins) 3. Case Study Review Call via Google Meet (45 mins) 4. x2 final interviews via Google Meet (x2 45-60mins) Our average process takes around 3-4 weeks but we will always work around your availability. What’s in it for you: 💰Salary is £78,000 - £100,000 + incentive awards tied to your performance 📍This role will be based out of our London office next to Liverpool Street station in a hybrid approach of office based and home working ⏰We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚Learning budget of £1,000 a year for books, training courses and conferences ➕And much more, see our full list of benefits here #LI-JB1 ---------------------------------------------------------------------------------------------------------------------------------- Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
ABOUT WARD WILLIAMS: Ward Williams is growing and doing things differently. Over the past 10 years, we have doubled in size and built a reputation we are proud of. We are the first consultancy of our kind globally to achieve B Corp status, and we have been recognised with the Queen’s Award for Enterprise in Sustainable Development. This reflects not just what we say, but how we work. We deliver projects that matter, shaping smarter and more sustainable environments with a positive impact on the communities around us, particularly within the healthcare sector where the work we do has a direct and lasting impact on people’s lives. What really sets us apart is how we operate as a business. At Ward Williams, we work within a Partnership model built on custodianship, where our senior people take real responsibility for the direction of the business, not just the projects they deliver. As an Associate Partner, you will play a key role in shaping our healthcare offering. Alongside delivering exceptional outcomes for our clients, you will use your sector experience to build trusted relationships, identify opportunities, and help grow our presence within healthcare. You will have the freedom to lead in a way that feels authentic to you, bringing your healthcare experience into play to influence projects, clients, and the wider direction of the business. We are a people first business at heart, which means giving you the trust, space and backing to make a genuine impact, whether that is developing others, strengthening our position in the healthcare sector, or helping us continue to do things differently. At Ward Williams, you are not just joining the business. You are helping shape where it goes next. WHO ARE WE LOOKING FOR: We’re seeking an established Associate Partner to join our London team, bringing strong healthcare experience and a track record of leading client delivery. This is an opportunity to play a key role within the business, working closely with our clients while helping to shape and grow our presence in the healthcare sector. Impact – You want to be part of something that matters and care about creating positive change for clients, communities, and the environment. Imagination – You’re curious and open-minded, always looking for new ideas and better ways of doing things to benefit our projects and the people we work with. Authenticity – You’re honest, genuine, and collaborative, and you value a culture where people are true to themselves and their purpose. We’re looking for someone with strong experience in a construction consultancy environment, with a proven track record in healthcare projects, confidence in leading client relationships, and the ability to identify and develop opportunities within the sector. You’ll play a key role in delivering high-quality healthcare projects, while also supporting the growth of this area of the business through your expertise, relationships, and insight. WHAT IS IT LIKE TO WORK IN THIS OFFICE? Our London team is continuing to grow, making this an exciting time to join Ward Williams. With a particular focus on expanding our healthcare offering, you’ll have the opportunity to play a key role in shaping both the team and our presence in the sector. Based in our City Road office, you’ll work closely with our Regional Partner, Caroline Lassen, who has recently joined the business. Caroline brings a strong track record in leading high-performing teams and building lasting client relationships, with a clear focus on creating a positive and collaborative culture. You’ll be part of a team where senior people are visible, approachable, and actively involved in the work we deliver. There is a real sense of shared ownership, with people encouraged to contribute ideas, challenge thinking, and play a part in how the business evolves - both in London and nationally. The office itself sits in a well-connected and vibrant part of London, with Old Street, Liverpool Street and Moorgate close by. Being on the edge of the City and Shoreditch reflects the nature of our work. It is forward thinking, fast paced, and growing, while still feeling grounded, dependable and backed up by years of experience and heritage. The team in London are supportive, approachable and welcoming and there is a real desire to work together to support a balance between focused project work, developing business and also taking time to connect with colleagues. YOUR PROFILE: We’re looking for a Chartered professional (MRICS, MCIOB, APM or equivalent) with strong experience in a construction consultancy environment. You’ll be confident in leading the delivery of projects, managing client relationships, and taking ownership of outcomes from inception through to completion. You will bring a solid understanding of project delivery, commercial awareness, and the ability to navigate complex environments while keeping teams aligned and projects on track. Equally important is how you work. You’ll be collaborative, proactive, and comfortable taking the lead, with a natural ability to build relationships and create trust with clients and colleagues alike. WHAT WE OFFER EMPLOYEES: What you can expect from us: * Flexible, hybrid working that gives you the balance you need, with time in the office to collaborate, connect and learn from each other * A competitive salary that genuinely reflects your experience and the value you bring * Tailored development to support your ambitions, with real investment in your progression * 38 days annual leave including public holidays, giving you the time to properly switch off * Your birthday off, because it should be celebrated properly * Enhanced family leave, offering additional support when you need it most * 6% employer pension contributions to help you plan for the future * Life cover at three times your salary, giving you and your loved ones peace of mind * Access to Aviva Digicare+, including virtual GP services and wellbeing support * A strong focus on wellbeing, with access to in-house support and resources * The chance to get involved in charity work and volunteering, with dedicated time to give back * Opportunities to engage with professional bodies and industry organisations, supporting your development and profile * A calendar of social events and activities, making it easy to build relationships and feel part of the team Be part of a culture that values you, not just for what you do, but for who you are. Ward Williams is proud to be an equal opportunity employer and is committed to creating an inclusive environment where everyone can thrive. INTERESTED? If you’re interested, please apply with your CV. If this role isn’t quite right but you’d still like to hear more about opportunities with us, you can explore current roles on our website: wardwilliams.uk/join-us What to expect from the process: 1. We’ll review your CV. 2. If there’s a potential fit, we’ll arrange an initial video call. 3. This is an opportunity for us to get to know each other and talk through your experience and what you’re looking for. If you have any questions, feel free to get in touch with Vanessa Channings, Senior People Manager, at VanessaChannings@wardwilliams.uk Ward Williams is proud to be an equal opportunity employer. We are committed to creating an inclusive environment where people are valued not just for what they do, but for who they are.