
Wheely · London, England
ABOUT WHEELY Wheely is redefining premium transportation across major cities in Europe, the US, and the Middle East. We blend cutting-edge technology with the ...
Wheely is redefining premium transportation across major cities in Europe, the US, and the Middle East. We blend cutting-edge
technology with the craft of five-star chauffeuring to deliver an experience trusted by more than 100,000 active riders and 1,200
corporate accounts.
We’re a profitable, fast-growing scale-up with $43M raised and over $100M in annual revenue. Having recently launched in New York
City, we’re expanding rapidly across the US and EMEA. If you take pride in your craft and want to help shape the next chapter of
our growth, we'd love to hear from you.
As the Marketplace Operations Lead UK, you will own the economic engine of Wheely’s London business . You will balance supply and
demand to ensure flawless service reliability for our clients while maximizing utilization and earnings for our chauffeurs. This
is a highly analytical, high-impact role where you will design pricing strategies, optimize marketplace liquidity, and build the
frameworks that scale our luxury ride-hailing product.
chauffeur utilization, and cancellation rates across the market.
and chauffeur incentive programs to stabilize the marketplace during peak hours and high-demand events.
algorithms, dispatch logic, and internal operational tooling.
We are looking for analytically exceptional, entrepreneurial operators who thrive on ownership and are comfortable solving
complex, open-ended problems in real-time operating environments.
Operations at a ride-hailing or logistics scale-up, Management Consulting, Investment Banking, or Tech Corporate Strategy).
building your own dashboards, and conducting independent quantitative analysis.
implementation.
Nice To Have
location-based services platform (e.g., Uber, Lyft, Bolt, Deliveroo).
All of your personal information will be collected stored and processed in accordance with Wheely’s Candidate Privacy Notice
About Mirakl: Founded in 2012, Mirakl has been at the forefront of marketplace innovation, empowering every business to compete in the platform economy. Today, Mirakl’s operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch, scale, and operate marketplaces and dropship, AI-powered multichannel selling (Mirakl Connect), retail media (Mirakl Ads) and an agentic commerce infrastructure (Mirakl Nexus). With dual headquarters in Boston and Paris, Mirakl helps a global ecosystem of 450+ marketplaces (B2C and B2B) and a network of over 100k third-party marketplace sellers. Brands like Macy’s, Decathlon, Carrefour, Asos, and Airbus Helicopters use Mirakl to grow their businesses in new and remarkable ways. For more information, visit www.mirakl.com [http://www.mirakl.com]. Mirakl in Numbers: * 🗓️ Founded in 2012 | Member of French Tech Next40 * 👥 750+ employees in 9 offices worldwide: Paris, Barcelona, Bordeaux, Boston, London, Munich, New York, Sydney, Tokyo Our Values: Working at Mirakl means accelerating your career alongside ambitious, passionate, and supportive colleagues. We're proud of the diversity of backgrounds, perspectives, and experiences that make our teams unique. Our 5 values guide how we collaborate: * 💡 Work Hard Together: Teamwork and collaboration are the foundation of our success * 🏆 Get Things Done: We prioritize action and efficiency for impactful results * 🚀 Go Above & Beyond: We tackle challenges proactively and always aim for excellence * 🎓 Succeed Through Expertise: Knowledge sharing and continuous learning are core to our culture * 🤝 Satisfy & Empower Clients: We're committed to our clients' success CUSTOMER SUCCESS CONSULTANT - MIRAKL ADS (LONDON) ABOUT THE ROLE Launched three years ago, Mirakl Ads is Mirakl's global Retail Media technology, empowering eCommerce and Marketplace operators to run successful and profitable Retail Media programs. Now entering a new phase of scale, Mirakl Ads is expanding its client base, developing its media offering, and accelerating its impact across key markets worldwide. As an Experienced Customer Success Consultant for Mirakl Ads, reporting to the Director of Customer Success, your primary mission is to support Mirakl Ads clients in launching and growing their advertising revenues - from strategy design to day-to-day performance optimization. The ideal candidate is a driven, curious and client-obsessed professional, who thrives in complex, fast-moving environments and brings the energy and structure needed to turn ambition into results. WHAT YOU WILL DO AT MIRAKL The Experienced Customer Success Consultant will have a strong impact on Mirakl Ads growth, managing a portfolio of key clients across all stages of their journey. * Lead clients from strategy to implementation: define their Retail Media vision and Mirakl Ads roadmap, design the right organizational setup, co-build a sharp commercial action plan with the right KPIs, and drive execution - ensuring a successful and lasting integration of Retail Media into their business, from first workshops through go-live and beyond * Deliver strategic recommendations at business reviews, presenting to client teams and C-levels, sharing market insights and case studies to inspire performance and long-term growth * Design and implement the right KPI frameworks to monitor clients' advertising network performance and continuously identify growth levers * Support clients in the day-to-day optimization of their Mirakl Ads use (placements, campaign configuration, etc.), ensuring platform adoption and maximizing advertising revenues * Lead tailored workshops and training sessions to ensure optimal onboarding and sustained platform mastery over time As part of a growing and structured team, you will also: * Contribute to the continuous improvement and industrialization of Customer Success processes and tooling, ensuring scalable and efficient operations as the Mirakl Ads client base grows. Collaborate with BI teams to analyze client activity and monitor advertising network performance * Leverage AI tools and capabilities to enhance the way we deliver value to clients and scale our operations - from automating reporting and insights generation to accelerating strategic recommendations and improving the overall client experience * Act internally as the voice of the Publisher, providing Sales, Customer Success, and Product teams with actionable insights on how Mirakl Ads fits and solves client needs at scale * Stay ahead of market trends and competitive dynamics in the Retail Media industry, translating intelligence into strategic recommendations for clients and internal teams * Contribute your vision in meetings with adtech partners to strengthen Mirakl's positioning in the adtech value chain and support the growth of our global Advertising Services initiative WHAT MIRAKL IS LOOKING FOR * Master's Degree in Business or Engineering * 3+ years of experience in retail media, the eCommerce industry, or in a consulting firm with strong exposure to digital advertising and/or marketplace ecosystems * Solid knowledge of eCommerce, marketplace, and online advertising, with a strong understanding of adtech value chains * Excellent communication and presentation skills * Strong client-facing and project management skills * Highly business-driven with strong analytical skills, thriving in dynamic environments * Someone eager to thrive in a scaling business environment, contributing to the continuous improvement of the Mirakl Ads Customer Success practice * Fluency in English is a must-have; German and/or French is a strong asset, given our key markets. * Self-motivated and energetic, with experience managing multiple internal stakeholders to deliver commercial goals * Strong organizational skills and attention to detail * Willingness to travel internationally We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you’re ready to join a global leader powering digital transformation for 450+ of the world’s most innovative retailers and B2B organizations. As part of our recruitment process, Mirakl processes your personal data to review and manage your application and, where appropriate, to consider your profile for future opportunities. You can exercise your data protection rights at any time, and as further detailed in our policies. For more information about how we process your personal data and your rights, please consult our Recruitment Privacy Notice, here [https://www.mirakl.com/recruitment-privacy-notice] in English and here [https://www.mirakl.com/fr-FR/recruitment-privacy-notice] in French. We may use Artificial Intelligence (AI) solutions to help streamline our hiring process, including screening applications, analyzing resumes, and assessing responses. While AI helps us work efficiently, all final hiring decisions are made by humans. For more information, visit our AI Guidelines for Candidates and Interviews [https://info.mirakl.com/ai-guidelines-for-candidates-and-interviews].
At Too Good To Go, we have an ambitious mission: to inspire and empower everyone to fight food waste together. More than 1/3 of all food produced in the world is wasted. And that has a huge impact on the health of our planet. 10% of greenhouse gas emissions come from food waste and loss. Through our marketplace app, we connect businesses that have unsold, surplus food, with consumers who can buy and enjoy it at a significantly reduced price. We are a certified B Corporation with a mission to empower everyone to take action against food waste. Alongside our marketplace app, we create educational tools, explore new business solutions, and influence legislation to help reduce food waste. Too Good To Go was named in FastCompany’s March 2022 list of the World's Most Innovative Companies, and was honoured to be included in TIME’s list of the 100 Most Influential Companies of 2022. We’re looking for talented people with diverse skills and backgrounds to add to our rapidly growing team. That is where you come in: we’re looking for an exceptional Sales Team Lead, and inspirational coach to join us in London and help grow our impact in the UK. YOUR MISSION: In your role, you are responsible for leading a Sales Team and coaching the border sales team reporting directly to the Head of Independent Partners. You are responsible for defining the strategy and achieving our jointly agreed goals for the acquisition and expansion of our partner companies. Your excellent leadership skills and results driven focus will drive the pace and create the right environment for team members to succeed in their tasks. You are responsible for all early stages of our Partners’ journey, and you ensure that they have the best possible start of our shared food-saving journey. YOUR ROLE: Team Leadership * You lead a Sales Team, with the aim of building and maintaining a team of consistently high performing individuals, who are both challenged and supported * You set the bar, create the environment and provide the tools and knowledge for success in your team * You encourage excellent performance in your team and you act as a role model by setting a good example * You ensure that clear targets are set and that the KPIs are achieved through coaching and sparring * You continuously develop your team, creating opportunities and stability * You identity, support and manage lower performance with performance improvement plans and root cause analysis * You empower high performers in your team with stretch assignments and you support them in their individual career paths, together with the Head of Independent Partners and P&C * You challenge the status quo to ensure our outcomes are adapting to our partners and users changing needs Strategy, Partner Relationships & Results * You will work closely with the Head of Independent Partners, the local Sales Leadership team as well as global colleagues to continuously optimise your Sales strategy. * You continuously observe, understand and analyse the teams portfolios and use existing sales tools such as Salesforce and dashboards to identify areas of strength and improvement * When applicable, you acquire new partners for our app and ensure a smooth onboarding for them * You lead weekly 1:1s and Team Meetings, as well as workshops, which can be in-person or remote * You take ownership of various Sales Projects as well as coaching new colleagues and under performing individuals * You ensure that global best-practices and process optimisations are implemented into your team in the most effective way * You are responsible for the Recruitment and onboarding of the Sales Team together with People & Culture and the Head of Independent Partners YOUR PROFILE: * You have experience in Inside Sales/Telesales in a fast paced sales cycle * You have experience in Project Management and Stakeholder Management and work well in a team * You are a motivated People Leader with an excellent understanding of both the dynamics of a scale-up and the coaching and leadership of a Sales Team * You work with KPIs, to measure results, manage risk and implement strategies * You communicate clearly and you find it easy to put ideas into practice and to define tangible goals * You have a strong understanding of numbers and have experience with common sales tools, ideally Salesforce * Your team would describe you as genuine, results-driven, hands-on and resilient * You work in an organised and structured way, and able to set priorities * You communicate fluently in English * You stand fully behind our mission and you are looking for a job where you can make a positive impact OUR VALUES: * We Win Together * We Raise the Bar * We Keep It Simple * We Build A Legacy * We Care WHAT WE OFFER: * A rare opportunity to work in a social impact company (and certified B Corporation!) where you can see real and tangible impact in your role * Working alongside an international community of users, partners and 1,300+ colleagues across 20 countries that are on the same important mission * Personal and professional development opportunities in a fast-paced scale-up environment * An inclusive company culture where you can bring your authentic self to work * WORK FLEXIBLY: * Enjoy hybrid working from our great offices, at home or abroad (for this role you're required to be 2-3 days a week in our Shoreditch office) * Extra parental leave and days off beyond local legislation and the option to take an extra week of unpaid leave * Health insurance and pension scheme * Additional day off for significant life events * CELEBRATE & SOCIALISE * Regular social events like summer and winter parties * Coffee, snacks and fully-equipped kitchens * Get to know our community with a monthly free Surprise Bag * Paid volunteer time through our Shareback volunteering programme * Women in the Workplace, P.R.I.D.E., People of Colour and Functionally Diverse Employee Resource Groups * LOCAL BENEFITS: * A competitive salary with the opportunity for performance-related bonuses * 25 days of annual leave, in addition to UK Bank Holidays * Christmas Eve and New Year’s Eve off as well * Cycle to Work scheme HOW TO APPLY: * We take recruitment very seriously, so please carefully read everything we have written above. Please also check our website and international media in order to get a good overview of Too Good To Go * Submit your CV and Cover letter in English * Please note that we only accept applications coming through our platform. No CV or Cover Letter will be accepted by email or Linkedin direct messaging #LI-AS1 A Movement for Everyone We want to inspire and empower everyone to fight food waste together. With that mission, it’s only natural that we want to build a diverse and inclusive team of highly capable individuals who are passionate about doing things in a better way. We strongly believe we all excel and are more creative when we’re allowed to be ourselves, and we’re committed to a culture where all of us belong. We are an equal opportunity employer and all employment is decided on the basis of qualifications, merit and business need. If you need reasonable accommodation at any point in the application or interview process, please let us know.
At Too Good To Go, we have an ambitious mission: to inspire and empower everyone to fight food waste together. More than 1/3 of all food produced in the world is wasted. And that has a huge impact on the health of our planet. 10% of greenhouse gas emissions come from food waste and loss. Through our marketplace app, we connect businesses that have unsold, surplus food, with consumers who can buy and enjoy it at ⅓ of retail value. We are a certified B Corporation with a mission to empower everyone to take action against food waste. Alongside our marketplace app, we create educational tools, explore new business solutions, and influence legislation to help reduce food waste. We’re growing fast: Our community of 120 million registered users and 180,000 active partners across 20 countries, have together already saved over 500 million meals from going to waste In 2023, Too Good To Go was recognised on Fortune's acclaimed 'Change the World' list, named as one of Deloitte's 'Best Managed Companies' and won a coveted 'Cultural Impact Award' at the annual Apple App Store Awards. The Role We are building a brand-new engineering hub in London, and we are looking for foundational Backend Software Engineers to help us kick it off. This is a unique opportunity: you will be joining a completely new team, building a new hub from scratch, and working remotely from the rest of our global Tech organisation. As an integral part of this new product team, you will help define, build, and deliver our product features. You will work towards specific outcomes with the freedom and responsibility to figure out the best way to achieve them together with your team. Your mission will be to help refine, design, implement, deliver, and maintain an international top-class product, ensuring quality, maintainability, and sustainability. The Tech Stack We have created a scalable Spring Boot Application running on Java 25 in Kubernetes, deployed in a multi-region setup in AWS. Developers are able to run a full development environment locally, which gives a great developer experience. Responsibilities * Build and evolve our backend services and infrastructure to stay ahead of our growth curve. * Develop exciting new features for our customers and businesses who partner with us. * Actively participate in your team’s agile development processes with a continuous improvement mindset. * Strive to deliver international top-class products with maximum quality, maintainability and scalability. * Take on additional tasks outside your current boundaries with help from your team to continue to grow and expand your skills. The ideal candidate * A wealth of experience in Backend development with the Java ecosystem. * Proven production experience with Java, SpringBoot, MySQL, Message System & GIT. * Has worked with Domain Driven Design, and Clean, or Hexagonal Architecture. * Knowledge of AWS services (SQS, SNS, S3…), ElasticSearch, Redis, Docker, Kubernetes. * Experience with Restful APIs. * Experience with building scalable solutions. * Enjoys actively participating in a cross-functional product team. * Takes pride in writing quality code. Our Values * We Win Together * We Raise the Bar * We Keep It Simple * We Build A Legacy * We Care WHAT WE HAVE TO OFFER * A rare opportunity to work in a social impact company (and certified B Corporation!) where you can see real and tangible impact in your role. * Working alongside an international community of users, partners and 1,200+ colleagues across 20 countries that are on the same important mission. * Personal and professional development opportunities in a fast-paced scale-up environment. * An inclusive company culture where you can bring your authentic self to work * A strong, values-driven team culture where we celebrate successes and socialise with colleagues that care. BENEFITS WORK FLEXIBLY: * Enjoy hybrid working from our great offices, at home or abroad. * Extra parental leave and days off beyond local legislation and the option to take an extra week of unpaid leave * Health insurance and pension plans. * Additional days off for significant life events CELEBRATE & SOCIALISE * Regular social events like summer and winter parties. * Coffee, snacks and fully-equipped kitchens. * Get to know our community with a monthly free Surprise Bag * Paid volunteer time through our Shareback volunteering programme * Women in the Workplace, P.R.I.D.E., People of Colour and Functionally Diverse Employee Resource Groups HOW TO APPLY We take recruitment very seriously, so please carefully read everything we have written above. Please also check our website and international media in order to get a good overview of Too Good To Go. Submit your CV and Cover letter in English. Please note that we only accept applications coming through our platform. No CV or Cover Letter will be accepted by email or LinkedIn direct messaging. A Movement for Everyone We want to inspire and empower everyone to fight food waste together. With that mission, it’s only natural that we want to build a diverse and inclusive team of highly capable individuals who are passionate about doing things in a better way. We strongly believe we all excel and are more creative when we’re allowed to be ourselves, and we’re committed to a culture where all of us belong. We are an equal opportunity employer and all employment is decided on the basis of qualifications, merit and business need. If you need reasonable accommodation at any point in the application or interview process, please let us know.