
Octopus Energy · London (GB)
What we do. Electric Car Leasing Why we do it. Greener. Fairer. Future. The Role, in a nutshell... As an End of Lease Specialist, you will be the final stage...
What we do. Electric Car Leasing
Why we do it. Greener. Fairer. Future.
The Role, in a nutshell...
As an End of Lease Specialist, you will be the final stage of our customer journey. Your mission is to make the vehicle return process as transparent, fair, and seamless as possible.
You will act as the bridge between the physical collection of a car and its final financial settlement. This role requires a unique blend of analytical "detective work"—reviewing inspection reports and photos—and high-level communication. You’ll be responsible for ensuring that any damage recharges are accurate, and communicated to our customers with the 5* service they expect from Octopus.
This role will require 2 days monthly in our London, or a partner office.
Company Introduction: Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” Role Overview: The CREW Workplace Team is responsible for managing the full lifecycle of office real estate and workplace operations across Taiwan. This includes negotiating, executing, and maintaining office lease agreements, as well as overseeing office fit-out, construction, renovation, and relocation projects to ensure timely delivery and operational readiness. The team plays a strategic role in identifying opportunities to improve workplace efficiency, optimize costs, and enhance employee experience through data-driven recommendations and workplace strategies. In addition, the team manages the overall office environment for employees in Taiwan, including smart office initiatives, meeting room operations, workplace technology solutions, space management, and day-to-day workplace services to support a productive and collaborative working environment. Position: Senior General Administration Specialist What You Will Do: * Manage the end-to-end lifecycle of office lease agreements, including negotiation support, contract administration, renewals, and portfolio management. * Coordinate with landlords, property management companies, vendors, and internal stakeholders to ensure smooth office operations and accurate lease-related cost settlement. * Oversee office fit-out, renovation, relocation, and construction projects, ensuring quality, budget, and timeline requirements are met. * Manage contracts, project schedules, and deliverables related to office setup, workplace construction, and real estate projects. * Identify and implement initiatives to minimize contractual and operational risks while continuously improving workplace efficiency and employee experience. * Lead smart office operations, workplace technology initiatives, and meeting room utilization management to maximize workplace productivity and space efficiency. Essential Qualifications * Practical experience in office leasing, workplace operations, facilities management, corporate real estate, or office project management. * Strong problem-solving skills with the ability to respond effectively to diverse business needs and changing situations through collaboration and stakeholder management. * Excellent verbal and written communication skills with the ability to build relationships across multiple functions. * A proactive and flexible mindset, with the willingness to expand responsibilities beyond defined job scope to support organizational needs. * Passion for learning new skills and knowledge, with the ability to work effectively with people from diverse backgrounds. * Business-level English proficiency, including the ability to conduct meetings, manage projects, prepare reports, and communicate with global stakeholders. * Strong analytical skills with the ability to leverage data to generate insights and support decision-making. Preferred Qualifications * Experience working in a global technology company, e-commerce company, multinational corporation, or other fast-paced international business environment. * Experience managing regional workplace, office expansion, relocation, or large-scale office construction projects. * Familiarity with smart office solutions, workplace technology platforms, and space utilization analytics. Recruitment Process * Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer * The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. * Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Details to Consider * This job posting may be closed prior to the stated end date for application if all openings are filled. * Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. * Those eligible for employment protection (recipients of veteran's benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. Privacy Notice * Your personal information will be collected and managed by coupang as stated in the application privacy notice located below https://privacy.coupang.com/en/land/jobs/ 人人均等的機會 Coupang提供均等的機會給所有員工。若沒有全球多元團隊的寶貴意見,我們不可能達成史無前例的成功
About Dedale: Dedale Intelligence is the differentiating source of strategic intelligence in the technology space. With a unique team of over 100 full-time research analysts and planners, Dédale leverages a network of over 10,000 market professionals to deliver on-the-ground strategic intelligence to investors and corporates, with a core focus around North America and Europe. Our team gathers top talents with diverse and international backgrounds. Our Research and Investment team has the strongest expertise in the ecosystem on B2B Software due diligence, and we are surrounded by a network of mentors including high-profile tech founders and investors. Our Culture: Dédale gathers a group of highly talented international individuals (including US, Chinese, Filipino, French, Moroccan, Latvian, and Lebanese nationalities among others). The leadership team is composed of experienced investment professionals and management consultants (ex-McKinsey, BCG Project Leaders and managers). Our advisory board is extremely high profile, including some of the most successful investors worldwide (including Managing Partners of the largest PE and Growth Equity funds, and tech unicorn entrepreneurs). We are now seeking an outstanding HR Associate to be our first dedicated people presence in Manila, someone who will build the employee experience from the ground up as the team scales. Job Summary: The Talent & Culture Associate is the first dedicated HR and people experience role in the Manila office. This is not a back-office role. You will be visible, proactive, and hands-on as the primary people partner for a fast-scaling research team. Your mandate centers on three areas that will define how Manila grows: talent acquisition and pipeline building, employer branding, and co-owning the investment research internship program with top-tier schools. Alongside these, you will own onboarding, culture and engagement, and the day-to-day Manila office experience. You report to the HR Head in Cebu, with the Head of Research in Manila as your key stakeholder for now. Key Responsibilities: Talent Acquisition and Pipeline You will be the talent engine for the Manila office. This means building and managing the candidate pipeline for Manila-based roles through active sourcing, screening, and coordinating the full interview process through Ashby ATS. You will report pipeline health and fill rate to the HR Head monthly so hiring decisions are always grounded in current data. * Source and screen candidates for Manila-based roles through job boards, LinkedIn, and direct outreach * Coordinate interview scheduling via Ashby ATS; ensure timely candidate communication and a smooth experience at every touchpoint * Maintain candidate pipelines and report fill rate, time-to-fill, and pipeline health to the HR Head monthly * Build and manage relationships with Manila universities and academic partners for internship recruitment, not limited to APEX * Run full internship cycles from sourcing and screening through onboarding, progress tracking, and conversion support * Organize demo days, showcase events, and program wrap-ups each cycle; report intern-to-FTE conversion rate to HR Head * Administer a candidate experience survey at the close of each recruitment cycle; consolidate results into a quarterly summary Employer Branding Employer branding is a Day 1 priority and a shared mandate across talent acquisition and culture. On the talent acquisition side, you own the pipeline-facing activities. On the culture side, you own content and storytelling. Together, these define how Dédale is perceived as an employer in Manila. * Represent Dédale at campus events, job fairs, and networking activities in Manila * Manage the company's careers page on Facebook and other relevant platforms, keeping content current, engaging, and reflective of what it is actually like to work here * Coordinate employer branding materials and collateral for campus and community events * Support social media content that showcases Manila office life, culture, and team milestones * Help position Dédale as an employer of choice for top graduates and young professionals in the Philippines * Track reach, engagement, and applicant source data from branding activities; report quarterly to HR Head Onboarding You will be the first face of the Manila employee experience. From the moment a candidate signs their offer, you are responsible for making sure their first days and weeks feel intentional, warm, and well-organized. * Coordinate all Day 1 logistics for Manila new hires: IT setup, system access, welcome kit preparation, and workspace readiness * Guide new hires through their first week with a structured schedule and genuine human touchpoints * Coordinate and calendar the 30-day onboarding journey for Research Analysts, confirming all sessions, check-ins, and milestones with stakeholders ahead of each start date * Maintain onboarding checklists and flag gaps to the HR Head for program improvement * Administer a new hire satisfaction survey at the end of each onboarding period; consolidate results into a quarterly summary for the HR Head Culture and Employee Engagement You will be the culture builder for the Manila office. This means designing and executing initiatives that strengthen connection and belonging, building the traditions and rituals that give the team a distinct identity, and ensuring employees feel recognized and celebrated at meaningful moments. * Design and execute Manila culture initiatives that strengthen team connection and belonging * Act as the first point of contact for employee queries and requests, routing to the right person as needed * Support recognition programs and milestone celebrations * Build Manila office traditions and rituals that give the team a distinct identity * Conduct pulse checks and engagement surveys; prepare a quarterly engagement summary for the HR Head Training Coordination You will be the logistics backbone of learning in Manila. While the HR Head owns the strategy and the Research Head drives content and delivery, you ensure that every training session, development program, and learning initiative runs without friction. * Coordinate training logistics: scheduling, venue or virtual link setup, and materials preparation * Track training attendance and participation; prepare post-session feedback summaries * Monitor Individual Development Plan (IDP) completion across the Manila team; flag overdue items to managers and the HR Head * Prepare presentation materials for training sessions as directed by the HR Head or Research Head Office Experience and Manila Ops You will be the person who makes the Manila office feel like a place people want to show up to. This means maintaining a productive and engaging work environment, acting as the first point of contact for day-to-day office needs, and ensuring that the physical experience of working in Manila reflects the culture the team is building. * Serve as primary point of contact for Manila office experience and day-to-day employee needs * Recommend and implement improvements to create a productive and engaging work environment * Support visitor management and coordinate on-site visits * Handle HR and administrative tasks that require physical presence in Manila: document distribution, onboarding logistics, and office coordination Boundary: Processing, payments, and tasks not requiring physical presence route to Cebu Admin. Permanent office scouting and lease coordination route to Admin; HR role is advisory only. Qualifications: * 1 to 3 years of experience in HR, talent acquisition, people operations, or campus relations; strong fresh graduates with relevant internship experience are considered * Degree in Psychology, Human Resources, Business Administration, Behavioral Sciences, or a related discipline * Hands-on experience in recruiting or talent acquisition, including sourcing, screening, and end-to-end coordination * Strong interpersonal and communication skills, written and verbal, with the ability to adjust tone for different audiences * Highly organized with strong attention to detail and the ability to manage multiple streams independently * Proactive and resourceful: you figure things out rather than waiting to be told * Comfortable operating independently with a remote manager; you flag issues proactively and communicate without prompting * Data-aware: you track what matters and can build a clear, simple story around numbers * Creative communicator with an eye for visual storytelling and employer branding content is a strong advantage * Familiarity with Ashby ATS, LinkedIn Recruiter, Notion, or similar tools is an advantage Cherry on the Cake! * You are energized by the idea of building something rather than inheriting it. * You thrive in a fast-paced, international environment where your work is visible and your impact is felt. * You are as comfortable representing the company at a campus job fair as you are building a tracker or writing a culture post. * You see this role not as a job description but as a mandate to shape how Manila grows. Important to Note: This role combines people experience work with on-the-ground coordination that requires physical presence in Manila. Some tasks will be strategic and creative; others will be operational and hands-on. We are looking for someone who takes pride in doing both well. You will be the only HR presence in Manila, with your manager in Cebu. This requires maturity, self-direction, and the confidence to make decisions and escalate when needed. Candidates looking exclusively for strategic HR work or who need close day-to-day supervision may find this setup challenging. How This Role Grows With You: This role starts broad and hands-on. As we scale, it deepens. In the near term, you will be hands-on across all six streams, with talent acquisition, employer branding, and the internship program as the immediate priorities. As Manila grows toward 30 and beyond, this role takes on greater ownership of the full talent lifecycle and people strategy. At that stage, the role formally transitions to HR Business Partner, with a title and compensation review to match. The strategic HR agenda is set by the HR Head. But as you grow in the role, you will be given increasing autonomy and a genuine seat at the table for Manila people decisions. Earnings and Benefits: * Competitive Base Salary + Allowances * Annual Performance-Based Bonus * Paid Time Off + Government-Mandated Benefits * HMO Coverage (after regularization) Process: * HR Introduction Call * Pre-case interview with Leadership team * Case Debrief with Global HR Head * Final Interview with APAC HR Head * Coffee Chat with Country Director
"Working as an Implementation Engineer at Voyado means diving into the world of tricky problem-solving where we tackle challenges with style, creating solutions that not only work but also bring a touch of elegance!'" Max Wenning Bergsten - Implementation Engineer @ Voyado We are looking to welcome two Implementation Engineers to the team, which currently consists of nine fun, dedicated, and supportive Engineers distributed across our offices in Stockholm and Norrköping. In this role, you will truly have an opportunity to make a difference, not only for our customers but also for Voyado to run initiatives enhancing our ways of working and processes, all while growing professionally! About the role You will be the heart of knowledge when it comes to details in our product and will guide our customers and integrating parties on how to get the best use out of our platform. You will be the go-to person for our customers when they need support on how to solve their use cases and what they need to think about when integrating into our platform. The role is mainly customer-facing but we love challenging the status quo, and our ways of working, so prioritizing spending time on internal processes and improvements is a given. You will work closely with Implementation Managers in the projects, and Product Managers where you will have a Product Domain for which you are the main engineer, to gain a deeper understanding of ongoing development and provide insights from customers on how to improve the product. Some examples of your daily work will be: Providing the best technical solution based on customer requirements Configuration of the product based on an agreed solution with customers Guide integrating parties on best practices Conduct technical workshops Troubleshoot and testing when issues arise Give our customers the smoothest onboarding experience possible Help our existing customers to use the full potential of our system by continuously improving their set-ups So, who are you? We believe you've studied a technical program, and have gained 1-3 years of work experience since your graduation in either consultancy or in a role such as Implementation Engineer, Application Specialist, or similar. You are a great communicator, manage stakeholders with excellence, and take action on initiatives that enhance the results of what you do! Besides the above, we believe you have: A good understanding of Integrations, REST API:s, and data migrations. Troubleshooting skills and supporting customers Structure to manage several projects simultaneously If you have gained the experiences above in a SaaS context, within Retail, and/or have experience working with international customers - that's meritorious! What's in it for you? Voyado wouldn’t be the powerful platform it is without the people behind it. We really care for our Voyadoers and some examples of what we can offer you are: An engaged team with a knowledge-sharing and friendly culture Team-based bonus model where we re-invest in ourselves! Opportunities for personal growth and learning in a dynamic and supportive environment Work-life balance – We don't have a long work-hours culture, we value results over hours worked Some of our benefits: 30 days of vacation, so you can spend time on the things you love Beneficial bike lease, including e-bikes Breakfast buffet on Fridays Your choice of phone and gadget package 5000 SEK in wellness allowance A wellness hour each week, use it for walks, running, or working out – whatever you need to energize Ready to join the team? Lovely! Applying is super easy. We'd love to get to know you and understand what makes you tick, so write a few lines about what you enjoy about your role and what would be an exciting challenge for you going forward. We are eager to get to know you and what you love to do, so be yourself and let that shine through in your application! Additional information As part of our recruitment process, we conduct a background check on the final candidate. We use background checks from Scandinavian Recruitment Intelligence. Here you can read more about how a background check is done. Making it personal with AI We truly believe you’ll position yourself best for success in the interview process by being yourself with support from AI, where it makes sense. Later in the process, you will even be expected to use AI. But at the end of the day, what matters is meeting you, the person behind the application. There is no such thing as a perfect candidate; we’re all human, so please, bring your authentic self! Don’t let AI over-polish your CV or answers to the point where we can’t hear your real voice, because that’s what we care about the most.