
Relay · London - On-site
Relay is fundamentally reshaping how goods move in an online era. Backed by Europe’s largest-ever logistics Series A ($35M), led by deep-tech investors Plural (...
Relay is fundamentally reshaping how goods move in an online era. Backed by Europe’s largest-ever logistics Series A ($35M), led
by deep-tech investors Plural (whose portfolio spans fusion energy and space exploration), Relay is scaling faster than 99.98% of
venture-backed startups. We're assembling the most talent-dense team the logistics industry has ever seen
Relay’s Mission is to free commerce from friction. Today, high delivery costs act as a hidden tax on e-commerce, quietly shaping
what can be sold online and limiting who can participate. We envision a world where more goods move more freely between more
people, making the online shopping experience seamless and accessible to everyone.
The Opportunity
We're building a finance function that scales faster than the business — not by adding headcount, but by designing a system where
AI, automation, and clean architecture do the heavy lifting.
We're looking for someone to build that system from scratch: the finance stack, the AI workflows, and the operating model that
ties it all together. Reporting to our CFO, you'll work directly with founders and functional leaders to turn Relay's finance
function into a real-time decision engine.
This is not a "transformation" role in the traditional sense. This is a 0 to 1 build role with direct leverage on company
velocity.
What you’ll own
improvement on legacy systems, but as a definition of the default state. Rebuild core processes (R2R, P2P, O2C, FP&A) to
eliminate manual work before it takes root.
scenario modelling, automated reporting and commentary, close and reconciliation workflows, and collections, risk, and anomaly
detection.
lightweight tooling, build vs buy, and data design. Ensure everything is modular, API-friendly, and AI-ready from day one.
cross-functional role — you're putting ideas into production, not handing them over.
exist. Build a function where one great operator and AI outperforms five traditional hires.
high-quality financial insight, and build systems that scale from current revenue to £100M+ without breaking.
Who will thrive in this role
drive decisions.
Compensation & Benefits
Fast and Focused Hiring Process
1. Talent Acquisition Interview - 30 min
2. HM interview - 45min
3. Case Exercise - 90min
4. Final round Interview - 60 min
Decision and offer within 48 hours, our process mirrors our pace of work, typically completed in a week.
Who Thrives at Relay?
results, and learn from every experience.
counts.
through high standards and shared success.
we.
If these resonate, and you combine strong technical fundamentals with entrepreneurial drive, let’s connect.
Relay is an equal-opportunity employer committed to diversity, inclusion, and fostering a workplace where everyone thrives.
Finance at Rohlik is being rebuilt to run on AI. We already have agents in production that chase overdue payments, process invoices, allocate cash and clear the team's inbox. The pieces work. What we need now is one person to own the whole thing and make it deliver at scale. ROLE OVERVIEW This is a new role that owns how AI and automation reshape of the finance operating model across the Group. You will take a programme that is already live across procure to pay, order to cash and our shared services centre, and turn it from a set of promising experiments into the way finance actually runs. You report to the Group CFO. You inherit a small team and a live roadmap, and you own the result. You decide what gets automated first, you build and ship with AI tools when that is the fastest way, and you hold every workstream to a number. The role is deliberately hands on. You should be close enough to the work to build an agent or connect two systems through an API with AI assistance, even though you are not a software developer. You should also be senior enough to redesign how finance works and bring the rest of the business with you. WHY THIS ROLE IS EXCITING * You’ll inherit a live AI programme with real agents, real data and real impact from day one — not a greenfield slide deck. * You’ll shape how Finance actually runs across the Group as we move toward the next stage of growth — including the journey toward IPO readiness. * You’ll have access to a top-notch AI-first tech stack and the freedom to use it pragmatically. * You’ll work directly with the Group CFO, with fast decisions and no corporate red tape. * Your good ideas will be implemented almost immediately — not parked in a roadmap waiting for HQ approval. * You’ll lead a small team, but this is not a “manager from a distance” role. It’s highly hands-on, high-impact, and built for someone who wants to make things move fast. WHAT WE EXPECT FROM YOU * Own the AI and automation agenda across finance, from strategy through delivery to measured impact. * Lead process redesign the right way: map and understand the as-is, then design an agentic-first to-be rather than automating the old steps. * Bring the live programme to its targets, with a clear owner, baseline and deadline behind every workstream. * Redesign core finance processes around AI and agents, starting with close, reporting and forecasting. * Build and ship yourself when it is faster, using AI assisted tools to create agents and connect systems such as NetSuite, Rossum and n8n. * Lead and grow the team (three today) and raise AI fluency across finance and the SSC so the business can use what you build. * Track what matters and report it straight: automation rate, close time, cash allocation speed, cost and effort taken out. * Roll out across our five markets, balancing local reality against one Group standard. WHAT WE LOOK FOR You have probably spent time in strategy consulting or in a transformation role, and you are now genuinely excited by what AI can do. You are a sharp generalist who can walk into a messy process, find the real problem, and fix it. You are as comfortable in a CFO pre-read as you are in the AI first tool building the thing. * A track record of leading transformation or automation programmes that actually delivered. A consulting, operations or generalist operator background all fit. * Hands on with AI. You can build agents and integrate APIs with AI assistance. You are not a software engineer and you do not need to be, but the tooling does not scare you. * A good grasp of how a finance function runs, or the speed to learn it fast. * You set baselines, name owners, hit deadlines, and say so early when something slips. * You can lead a small team and still do the work yourself. * You prioritise by impact and move fast. Better done than perfect. * You bring finance, tech and operations along with you. * Fluent in English. other languages will be an advantage. * Regular travel to Prague HQ required (min. 4 days per month) WHAT WE OFFER * Unlimited vacation days to support a healthy work-life balance * Monthly vouchers: €45 tax-free via become.1 * €20 monthly internet allowance * Knuspr Xtra account and 10% discount in the form of Knuspr credits / cashback * Great discounts through Corporate Benefits – fitness, travel, tickets, shopping and much more * Real growth: we’re not a traditional corporate. * Knuspr vibe: an international team, flat hierarchy, and a first-name culture where mistakes are seen as opportunities to learn
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM Stripe's Finance Operations (FinOps) organisation delivers elegant financial services that are efficient, precise, and resilient—yielding a consistent, delightful experience grounded in controllership. Our service pillars span Accounts Payable, Accounts Receivable, Travel & Expense, Payroll, and Monetisation Operations, with a sixth function—FinOps Strategic Enablement—driving AI adoption, process excellence, and scalable infrastructure across all pillars. Stripe's Bangalore Finance (BFin) hub is the largest concentration of FinOps and Controllership talent at Stripe and is central to our strategy of scaling financial services 10x without a proportional increase in cost or complexity. BFin houses teams responsible for: * Accounts Payable & Vendor Onboarding — end-to-end supplier invoice processing, payments, and vendor lifecycle management * Travel & Expense — T&E policy compliance, employee reimbursements, and corporate card management * Payroll — accurate, timely compensation for Stripe employees across APAC and EMEA * Monetisation Operations — operationalising custom pricing and billing for Stripe's largest enterprise users * Controllership — BLR — accounts receivable support, bank account management, and entity-level financial controls THE ROLE As Head of Finance Operations, Bangalore, you will own the strategic and operational leadership of the entire BFin organisation. You will manage a team of team leads and managers—each running a distinct FinOps pillar—and will be the senior operational voice for Stripe's finance hub in India. This is a builder and operator role. You'll set direction, elevate your managers, improve processes, and build trust with global Finance leadership—all simultaneously. You'll have a direct line to the global Head of Finance Operations and be a key contributor to decisions that shape how Stripe's financial services scale. WHAT YOU'LL DO LEAD AND GROW THE BANGALORE FINOPS ORGANISATION * Own the full people leadership of BFin: manage 4–6 team leads and managers across AP, T&E, Payroll, MonOps, and Controllership, with a combined org of 60–100+ Stripes * Set a clear performance bar, develop your managers' leadership capabilities, and build a culture of ownership, precision, and psychological safety * Actively manage talent density—attract strong candidates, address underperformance decisively, and retain top performers through meaningful development TRANSLATE GLOBAL STRATEGY INTO BANGALORE EXECUTION * Partner with the global Head of Finance Operations to translate Stripe's FinOps strategy into clear BFin operating plans and Stripe OKRs * Ensure every manager in Bangalore understands what they're building toward, how their work connects to company outcomes, and where they have autonomy * Represent BFin's capacity, capabilities, and constraints in global planning; advocate credibly for resourcing decisions DRIVE OPERATIONAL EXCELLENCE * Own BFin's key service metrics: accuracy rates, processing cycle times, SLA adherence, cost per transaction, and employee satisfaction * Establish a continuous improvement cadence—regularly auditing processes, identifying root causes of friction, and driving structured remediation * Champion Lean, Six Sigma, or equivalent methodologies as a discipline embedded in culture, not just process documentation * Partner with FinOps Strategic Enablement to identify AI and automation opportunities; fix the process before automating it BUILD SCALABLE INFRASTRUCTURE * Design and maintain the organisational model and operating cadences that will support 2x–10x volume growth without proportional headcount growth * Define and evolve BFin's service catalogue, tiering, and SLAs in coordination with global FinOps leadership * Ensure finance systems, controls, and data quality standards in Bangalore are fit for a public-company-ready financial infrastructure STEWARD RISK AND CONTROLLERSHIP * Embed strong internal controls into every BFin process; partner with Accounting, SOX, and Internal Audit to maintain a robust controls environment * Proactively identify control risks, escalate with appropriate urgency, and own remediation * Maintain compliance with regulatory, tax, and entity-specific reporting requirements across Stripe's India-based legal entities INFLUENCE STAKEHOLDERS AT SCALE * Build trusted partnerships with global Finance Operations leads, Accounting, Legal, HR, and Engineering * Communicate BFin's roadmap, achievements, and blockers with clarity and data—this is Stripe, so you need to write well * Navigate ambiguity, manage competing priorities, and drive alignment across time zones without escalating unnecessarily WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 18+ years of relevant experience in Finance Operations, Accounting Operations, Shared Services, or Business Finance—including meaningful experience in a GCC, Captive, or SDC environment * Proven manager of managers: you've led teams-of-teams with 40+ total staff across multiple functional domains; your direct reports are themselves people managers * Operational builder: you've moved a Finance Operations org from one level of maturity to the next, with concrete, measurable outcomes (reduced error rates, faster cycle times, scaled volume without proportional cost growth) * Deep domain expertise in: Accounts Payable, Payroll, Travel & Expense, Accounts Receivable / Billing, Monetisation / Revenue Operations, or Corporate Controllership * Structured improvement methodology: direct, hands-on experience with Lean, Six Sigma, or formal process redesign—not just conceptual familiarity * Track record of driving AI and automation adoption within Finance Operations or Shared Services * Exceptional written and verbal communication; comfortable presenting to senior leadership and reconciling multiple stakeholder perspectives in writing * Bachelor's degree in Finance, Accounting, Business, or a related field PREFERRED QUALIFICATIONS * Experience at a high-growth technology company or fintech * Familiarity with enterprise finance systems: Oracle Fusion, Workday, Anaplan, or equivalents * Experience leading distributed teams across multiple time zones with US/global counterparts * Working knowledge of India-specific regulatory requirements (TDS, GST, FEMA, labour law) as they intersect with Finance Operations WHAT MAKES THIS ROLE EXCITING * Build at real scale — Run Stripe's largest Finance Operations hub, with broad ownership and real resources to shape the team * Senior visibility — Direct line to the global Head of Finance Operations, with regular presence in global Finance leadership forums * Transformational moment — BFin is moving from a cost-effective execution hub to a strategic centre of excellence; you'll define what that looks like * AI-forward environment — Dedicated Enablement resources (FinOps Strategic Enablement team) sit alongside your org to accelerate automation and AI initiatives * Global career platform — BFin operates as an integrated part of a global team, providing cross-domain exposure and a clear path for further growth
WHY FACULTY? We established Faculty in 2014 because we thought that AI would be the most important technology of our time. Since then, we’ve worked with over 350 global customers to transform their performance through human-centric AI. You can read about our real-world impact here. We don’t chase hype cycles. We innovate, build and deploy responsible AI which moves the needle - and we know a thing or two about doing it well. We bring an unparalleled depth of technical, product and delivery expertise to our clients who span government, finance, retail, energy, life sciences and defence. Our business, and reputation, is growing fast and we’re always on the lookout for individuals who share our intellectual curiosity and desire to build a positive legacy through technology. AI is an epoch-defining technology, join a company where you’ll be empowered to envision its most powerful applications, and to make them happen. ABOUT THE TEAM In our Professional and Financial Services Business unit, we bring everything we have learned in more than a decade of Applied AI, and use it to help our clients navigate a rapidly changing landscape. We develop and embed AI solutions which help firms become more efficient, enhance customer experience, and find the commercial upside in uncertain markets. Within the constraints of a highly regulated industry, we see so much opportunity for meaningful innovation and are proud to set the gold-standard for marrying technical excellence with safe deployment. ABOUT THE ROLE Banking is entering a period of profound reinvention. Across retail, commercial and corporate banking, leaders are under pressure to improve productivity, modernise customer journeys, strengthen risk management, and turn AI from a series of pilots into enterprise-wide advantage. Faculty is uniquely placed to help. We combine deep technical expertise in AI with hard-won experience delivering real transformation in complex, regulated environments. We work with senior leaders to move beyond experimentation, designing and deploying AI solutions that create measurable impact across front office, operations, risk, and control functions. We’re looking for a Head of Banking to define and grow our presence in the sector. You will shape our go-to-market strategy, build enduring relationships with senior banking stakeholders, and lead the pursuit and delivery of some of the most ambitious AI transformation programmes in the market. This is an opportunity to build a distinctive banking practice inside a company with world-class technical depth, strong delivery credentials, and the ambition to set the standard for AI in financial services. WHAT YOU'LL BE DOING * Leading complex AI transformation programmes for major banking clients, from strategy formation to AI software delivery * Building trusted, long-term relationships with C-suite banking leaders, acting as a trusted advisor on how AI can drive revenue growth, improve operational efficiency, strengthen risk management, and deepen customer loyalty * Generating sales and revenue for Faculty by shaping software design, compelling commercial pitches, and exciting demos that convey Faculty’s technical depth and delivery excellence * Elevating Faculty’s industry profile by articulating differentiated banking propositions and points of view through the media and in industry forums * Ensuring the successful delivery of a portfolio of high-quality client work across the sector by guiding multidisciplinary teams, maintaining executive confidence, and helping teams navigate ambiguity, pace, and complexity * Mentoring and developing colleagues through line management, helping to replicate and reinforce Faculty’s Principles and collegial culture WHO WE'RE LOOKING FOR * You bring deep knowledge of banking, having worked in industry * You are passionate and enthusiastic about the way AI can deliver better outcomes for banking customers * You have a well-developed and distinct point of view on how banks should adopt AI, and how AI will impact the industry * You've led large, complex transformation programmes, ideally involving organisational change with data, technology, or AI, for a bank or as a consultant * You are commercially minded - excited about hitting commercial targets through shaping opportunities, winning work, growing accounts, and owning meaningful revenue responsibility * You are a compelling communicator who builds trust quickly with senior stakeholders and can explain complex technologies clearly * You are comfortable switching altitudes - from executive level to delivery to challenge constructively, unblock teams, and maintain quality * You have experience leading, mentoring, and developing high-performing teams, and you care about building an inclusive, intellectually rigorous culture * You bring relevant academic or professional grounding in finance, economics, or a related field OUR INTERVIEW PROCESS Talent Team Screen (40 mins) Introduction Interview (40 mins) Sector Interview with MD Applied AI and Professional and Financial Services Director (90 mins) Executive Interview with Chief Commercial Officer (45 mins) OUR RECRUITMENT ETHOS We aim to grow the best team - not the most similar one. We know that diversity of individuals fosters diversity of thought, and that strengthens our principle of seeking truth. And we know from experience that diverse teams deliver better work, relevant to the world in which we live. We’re united by a deep intellectual curiosity and desire to use our abilities for measurable positive impact. We strongly encourage applications from people of all backgrounds, ethnicities, genders, religions and sexual orientations. Some of our standout benefits: * Unlimited Annual Leave Policy * Private healthcare and dental * Enhanced parental leave * Family-Friendly Flexibility & Flexible working * Sanctus Coaching * Hybrid Working If you don’t feel you meet all the requirements, but are excited by the role and know you bring some key strengths, please don't hesitate in applying as you might be right for this role, or other roles. We are open to conversations about part-time hours.