
Deliveroo · London - The River Building HQ
About the Team Deliveroo's Risk & Insurance team protects and strengthens our business by managing corporate insurance programmes and mitigating risk across pr...
About the Team
Deliveroo's Risk & Insurance team protects and strengthens our business by managing corporate insurance programmes and mitigating
risk across programme management, claims operations, and risk assessment. We operate at the intersection of risk, legal, finance,
and operations to support business growth across every market we enter.
About the Role
As an Insurance Manager, you'll lead risk management initiatives ensuring our insurance programmes align with business growth.
You'll manage programme renewals, assess and mitigate risk across our business verticals, and collaborate cross-functionally to
drive resilience as Deliveroo continues to scale internationally. This is an individual contributor role at the outset, with the
expectation of building and leading a small team as the function grows. Reports to the Director of Risk & Insurance, based in
London.
What you'll be doing
specialty lines across all territories.
benchmarking, and binding.
coverage standards for new business initiatives.
underwriters.
Requirements
Essential
firm preferred.
challenge language.
operations.
Desirable
Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers,
restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more
convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small
team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy
and ownership, and we are always looking for new ideas.
Workplace & Benefits
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we
offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances,
including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more
information.
Diversity
At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That
means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality,
religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the
fastest-growing businesses in a rapidly growing industry.
We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may
require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please
don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable
opportunity to succeed.
GLOBAL BENEFITS SPECIALIST (12 MONTH FTC) Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our People team are the architects of a great workplace where brilliant minds come together to do their best work. From discovering diverse talent and nurturing future leaders, to creating spaces that spark collaboration and crafting rewards that celebrate success - we're passionate about building a culture where everyone can thrive. We’re looking for a Global Benefits Specialist to join our London team on a 12-month fixed-term contract. This is a hybrid role. In this role, you’ll support the delivery, administration, and continuous improvement of our employee benefits programmes across multiple countries, ensuring our offerings are competitive, compliant, and operationally excellent. Get to know our People team — what drives us, how we work, and what you can expect: https://careers.deliveroo.co.uk/the-people-team/ WHAT YOU’LL BE DOING You’ll be joining the Total Rewards team. In this role, you will own key benefits initiatives end-to-end, contributing to the team's broader goals with a high degree of accuracy and dependability while working closely with HR partners, Payroll, Finance, Legal, and external vendors. Here’s what your day-to-day might look like: Programme Management & Operations * Administer global benefits: Support statutory and supplementary benefits programmes, including pensions, health insurance, life/disability coverage, and wellness initiatives across multiple international markets. * Drive operational excellence: Support benefits enrolment cycles and drive continuous improvements to administration processes and systems, leveraging Workday functionality. * Manage vendor relationships: Lead day-to-day liaison with brokers and insurers, tracking vendor performance, and supporting renewal and RFP processes. * Partner cross-functionally: Collaborate with HR Ops, HRBPs, Procurement, Legal, Tax, and Finance to ensure smooth programme delivery and act as an escalation point for complex employee queries. Analysis & Communications * Conduct market benchmarking: Run cost and market analysis to assess the competitiveness of current offerings and inform plan design, renewal strategies, and programme enhancements. * Optimise data and insights: Analyse claims and utilisation data to identify trends, track budgets, surface risks, and make data-informed recommendations for health and wellbeing initiatives. * Elevate employee communication: Develop and maintain employee-facing communications, including enrolment guides, FAQs, and digital content, to ensure complex benefits topics are clear and accessible. WHAT YOU’LL NEED TO THRIVE Essential * Significant experience in multi-country benefits: Proven ability to manage and administer benefit programmes across multiple international jurisdictions, with a strong understanding of local compliance requirements. * Data-driven mindset: Advanced proficiency in Google Sheets and/or Excel, with a demonstrated depth in working with complex data to identify trends, track budgets, and support decision-making. * HRIS capability: Practical familiarity with HRIS platforms (preferably Workday) and how benefits processes integrate with SaaS HR systems. * Exceptional stakeholder and vendor management: Proven ability to manage external brokers and partner effectively with cross-functional global teams across multiple time zones. * Clear, impact-driven communication: Excellent written and verbal communication skills, with a track record of translating complex benefits data and policies into clear, employee-friendly language. Nice to Have * Fast-paced sector experience: Background working within a high-growth tech or fast-moving marketplace environment. * System implementation exposure: Experience supporting system enhancements or implementations within Workday benefits modules. WHY JOIN US? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here. OUR GLOBAL STRUCTURE Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. DIVERSITY, EQUITY AND INCLUSION At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
London – Manager, Data Science & Marketing Effectiveness Ekimetrics is a global leader in Marketing Effectiveness and AI-powered solutions. Since 2006, we’ve been helping businesses optimise marketing and operations by combining AI with business and tech expertise across 4 domains: Marketing Effectiveness, Customer analytics, Operational excellence, ESG & sustainability. With a full in-house team and offices in Paris, London, New York, Hong Kong, and Shanghai, we deliver tailor-made solutions that turn data into real positive impact, leveraging our unique combination of technology and services. We excel at delivering AI impact at scale. Our mission is to harness this power to tackle the world’s most urgent issues. We commit to responsibility and frugality in AI, systematic AI impact at scale, and loyalty to our values and DNA. Your responsibilities As a manager specialising in MMM & Marketing Effectiveness, you will lead high-impact MMM programmes for international clients across industries such as Auto, Beauty, Retail, and Financial Services. You will manage multiple teams and accounts, oversee end-to-end project delivery, and ensure actionable insights are delivered to clients while driving business growth and talent development. Lead Projects · Oversee end-to-end MMM and marketing effectiveness programmes, from scoping and data strategy through to modelling, insights, and activation. · Ensure robust project governance, including data quality, model validity, and actionable recommendations that drive client impact and business growth. · Translate complex analytical outputs into strategic narratives and clear actionable recommendations for senior stakeholders and C-suite clients. · Define, steer, and monitor project roadmaps using Ekimetrics’ methodologies and standards, ensuring delivery aligns with client objectives, profitability targets, and timelines. · Provide strategic oversight to clients, helping optimise marketing spend, enhance campaign performance, and improve customer segmentation and ROI. · Support partners and senior managers in client engagement, delivering strategic insights, shaping proposals, and contributing to RFPs/pitches · Continuously identify and implement innovative approaches to solve client business challenges. People & Project Leadership · Line manage multiple team members, overseeing performance, conducting regular 1:1s, performance reviews, and talent assessments, while ensuring high-quality delivery, profitability, and client satisfaction. · Lead talent development initiatives, including annual talent reviews and career development planning, · Mentor project teams, guiding analytical workstreams, ensuring quality, and promoting knowledge sharing to develop team capabilities. · Contribute to project staffing strategy, balancing business priorities, expertise requirements, and team development opportunities · Recruit, align, and develop resources to build high-performing teams, retaining top talent. · Encourage collaboration, communication, and knowledge sharing within squads, inspiring team engagement and continuous improvement. Account & Business Growth · Serve as the operational and strategic point of contact for key accounts, maintaining strong long-term client relationships. · Identify cross-sell and upsell opportunities and support global account growth strategies. · Contribute to the scoping and design of new projects, ensuring business cases align with Ekimetrics capabilities. · Provide strategic guidance to clients using data-driven insights, helping them understand target audiences, optimise marketing spend, and measure campaign impact. Practice & Thought Leadership · Enhance MMM methodologies, automation, tooling, and internal assets to scale delivery excellence. · Contribute to thought leadership, knowledge management, and innovation initiatives. · Act as an ambassador of Eki culture, role-modelling Ekimetrics’ core values: Curiosity, Creativity, Excellence, Transmission, Pleasure. Your profile Experience & Technical Skills · Experience in econometrics, MMM, or marketing effectiveness. · Bachelor’s or master’s degree in Statistics, Econometrics, Data Science, Economics, Applied Mathematics, Marketing Analytics, or related field. · Proficient in Python, R, SQL, Excel, and visualisation tools; experience with Databricks, Azure, or other cloud/data platforms is a plus. · Strong understanding of econometrics, regression, Bayesian statistics, and advanced modelling techniques. · Skilled in handling large datasets, optimising pipelines, and delivering high-quality outputs · Track record of translating complex model results into actionable business recommendations. Client & People Management · Proven ability to lead multiple project teams and manage priorities autonomously. · Excellent communication, storytelling, and presentation skills for senior stakeholders. · Strategic thinker with strong problem-solving skills and a focus on continuous improvement. · Experienced in mentoring, talent development, and encouraging team growth. · Skilled in client account management, maintaining relationships, and identifying growth opportunities. Soft Skills · Collaborative, proactive, and results-driven. · Positive, resilient, and adaptable in fast-paced consultancy environments. · Curious, creative, and committed to delivering high-quality work. Why join us? At Ekimetrics, your ideas truly matter. We embrace an entrepreneurial spirit, encouraging you to push boundaries while thriving in a collaborative environment. We believe in enjoying what we do and fostering a safe, inclusive space where you can bring your authentic self. In 2023, Ekimetrics obtained “mission-driven company” status, reflecting our commitment to CSR. Our purpose: Accelerate organisations’ transformation towards sustainability through data science and AI. We are proud to have been certified Great Place to Work© in France, the UK, and the US, with our Hong Kong office recognised as Best Companies to Work for in Asia 2023©. Ekimetrics is also part of the French Tech 120, selected among the top French scale-ups with potential for international leadership. You will have access to: · Salary From £80,000 + Bonus 20% + Corporate bonus · The Eki.Academy training catalogue: learning paths, solution- and role-specific programs, and Climate School environmental awareness courses · Regular events and seminars to connect with colleagues · Modern office space in a central London location · Flexible hybrid working policy (2 days a week in office + 20 days remotely) · 25 days annual leave + bank holidays, plus 3 additional days for tenure · Private healthcare, life insurance, and wellbeing support · Group pension scheme · Opportunities for international mobility and career development As an employer, Ekimetrics offers equal employment opportunities to all, regardless of gender, ethnicity, religion, sexual orientation, social status, disability, or age. Ekimetrics strives to develop an inclusive work environment that reflects diversity within its teams.
Senior Consultant/Analyst Data Science & Marketing Effectiveness - 2026 Ekimetrics is a global leader in Marketing Effectiveness and AI-powered solutions. Since 2006, we’ve been helping businesses optimise marketing and operations by combining AI with business and tech expertise across 4 domains: Marketing Effectiveness, Customer Analytics, Operational Excellence, ESG & sustainability. With a full in-house team and offices in Paris, London, New York, Hong Kong, and Shanghai, we deliver tailor-made solutions that turn data into real positive impact, leveraging our unique combination of technology and services. We excel at delivering AI impact at scale. Our mission is to harness this power to tackle the world’s most urgent issues. We commit to responsibility and frugality in AI, systematic AI impact at scale, and loyalty to our values and DNA. Your responsibilities As a Senior Analyst specialising in Data Science & Marketing Effectiveness, you will lead the delivery of high-impact MMM programmes for international clients across industries such as Auto, Beauty, Retail, and Financial Services. You will manage small teams, oversee end-to-end project delivery, and ensure actionable insights are delivered to clients. Lead Projects · Lead end-to-end MMM and marketing effectiveness programs for international clients, from data strategy and collection to modelling, insights, and activation. · Apply econometrics, regression, Bayesian statistics, and machine learning methods to analyse marketing and customer data · Collaborate closely with Managers to understand the project scope, structure, analytical approaches, manage operations and ensure timely delivery. · Build dashboards and visualisation tools to communicate actionable insights using proprietary Ekimetrics frameworks and best practices. · Translate complex analytics into clear, business-oriented recommendations for senior stakeholders and C-suite clients. · Support clients in optimising marketing spend, understanding campaign performance, improving customer segmentation, and maximising ROI. Client & Account Management · Serve as the day-to-day operational contact for clients, building trustful relationships and proactively identifying growth opportunities. · Present findings, recommendations, and actionable insights in client-facing workshops and executive presentations. · Collaborate closely with managers and partners to develop proposals for new or expanded work, aligned with Ekimetrics’ commercial offerings. People & Project Leadership · Lead teams of 3–10 colleagues across multiple projects, ensuring high-quality delivery, client satisfaction, and profitability. · Mentor and develop junior team members, strengthening technical, analytical, and client-facing competencies. · Share best practices and contribute to internal knowledge management initiatives. Practice & Business Growth · Identify opportunities for account growth and contribute to development with existing and prospective clients · Act as an ambassador of Eki culture by supporting transversal initiatives (e.g., Thought Leadership, Knowledge Management, Recruitment and Innovation. · Champion and role-model our core values: Curiosity, Creativity, Excellence, Transmission, Pleasure Your profile Experience & Technical Skills · Strong 3–4 years’ experience in marketing effectiveness/MMM and analytics/data science · Bachelor’s or master’s degree in Statistics, Econometrics, Data Science, Economics, Applied Mathematics, Marketing Analytics, or related field. · Strong proficiency in Python, R, SQL, or similar tools. · Experience with Databricks, Azure, or other cloud/data platforms is a plus. · Solid understanding of econometrics, regression analysis, Bayesian statistics, or other advanced modelling techniques. · Experience translating data and model outputs into actionable business recommendations. · Comfortable handling large datasets, optimizing data pipelines, and delivering high-quality outputs Leadership & Client-Facing Skills · Excellent communication and storytelling skills for senior stakeholders · Demonstrated ability to lead multiple project teams and manage priorities with autonomy · Strong strategic thinking, problem-solving mindset, and drive for continuous improvement · Supportive team player with a passion for talent development, coaching, and enabling team growth · Ability to contribute to impactful thought leadership and forward-thinking perspectives on measurement and marketing effectiveness. Why join us? At Ekimetrics, your ideas truly matter. We embrace an entrepreneurial spirit, encouraging you to push boundaries while thriving in a collaborative environment. We believe in enjoying what we do and fostering a safe, inclusive space where you can bring your authentic self. In 2023, Ekimetrics obtained “mission-driven company” status, reflecting our commitment to CSR. Our purpose: Accelerate organisations’ transformation towards sustainability through data science and AI. We are proud to have been certified Great Place to Work© in France, the UK, and the US, with our Hong Kong office recognised as Best Companies to Work for in Asia 2023©. Ekimetrics is also part of the French Tech 120, selected among the top French scale-ups with potential for international leadership. Career development and growth opportunities · Lead projects and develop advanced analytical and client-facing skills. · Structured career progression from Senior Analyst, Manager, Senior Manager and beyond. · Access to Eki.Academy, including solution-specific training, Climate School courses, and career development programs. · Exposure to international clients, multiple industries, and high-impact projects. You will have access to : · Salary £60,000-£75,000 + Bonus 10% + Corporate bonus · Regular events and seminars to connect with colleagues · Modern office space in a central London location · Flexible hybrid working policy (2 days a week in office + 20 days’ work from anywhere, remotely) · 25 days annual leave + bank holidays, plus an additional 3 days for tenure · Private healthcare, life insurance, and wellbeing support · Group pension scheme · Opportunities for international mobility and career development As an employer, Ekimetrics offers equal employment opportunities to all, regardless of gender, ethnicity, religion, sexual orientation, social status, disability, or age. Ekimetrics strives to develop an inclusive work environment that reflects diversity within its teams.