Billing Operations Manager

Improbable

Improbable is a venture builder and technology company creating and scaling businesses in Web3, blockchain, and decentralised infrastructure. We build companies from the ground up and invest in ventures shaping the next generation of the internet. We are developing next-generation networked and decentralised systems that power digital assets, open networks, and Web3-native economies. Over the past decade, we’ve evolved into a global leader in venture building and blockchain-enabled infrastructure, enabling creators, brands, and communities to build and scale decentralised products at global scale. At Improbable, we’re motivated by solving hard, meaningful problems, building technology that is ambitious, durable, and transformative. We are seeking an experienced and highly organised Finance Operations Manager to provide maternity cover within our Finance team. This role will focus on ensuring the smooth running of Improbable’s core finance operations, including Accounts Payable, Accounts Receivable, payment runs, bank reconciliations, month-end activities, and finance systems administration. The successful candidate will work closely with stakeholders across Finance, People, Legal, and Operations. Alongside day-to-day ownership, we are looking for someone who can bring structure, curiosity, and a continuous improvement mindset; identifying opportunities to streamline manual processes, automate recurring tasks where possible, and play a key part in embedding new tools such as ZIP across our finance workflows. THE OPPORTUNITY ACCOUNTS PAYABLE * Oversee the Accounts Payable process, ensuring invoices are processed accurately and suppliers are paid on time. * Approve supplier payment runs in line with internal approval policies. * Manage appropriate liquidity across the different entity bank accounts ahead of each payment run, coordinating with the FC and VP of Finance to ensure supplier payments, intercompany settlements, and other operational payment obligations can be made on time.. * Act as an escalation point for payment queries and build effective relationships with suppliers and internal stakeholders. * Actively support the onboarding and adoption of ZIP, the company's new procure-to-pay automation platform, working with Procurement and Finance stakeholders on process design, testing, user adoption, and post-go-live optimisation to drive further efficiency improvements and embed the system across AP workflows. ACCOUNTS RECEIVABLE * Oversee the Accounts Receivable process, ensuring customer billing is accurate, timely and appropriately documented. * Monitor aged debtors balances, support collections activity, and act as an escalation point for overdue accounts. * Identify opportunities to simplify billing, reconciliation, and intercompany settlement processes. * Reconcile intercompany accounts and support the regular settlement of open balances. MONTH-END/YEAR-END CLOSE PROCEDURES * Review and sign off month-end close activities across AP, AR and bank reconciliations, and related balance sheet accounts, working with the team to identify bottlenecks and improve the close quality and timelines. * Prepare and review balance sheet reconciliations for AP and AR related accounts, investigate and resolve reconciling items in a timely manner. * Ensure financial records remain complete, accurate, and audit-ready. SYSTEMS AND PROCESS IMPROVEMENT * Act as a key administrator and super-user for finance systems and associated workflows, including NetSuite, Expensify, Spendesk and ZIP. * Create, improve and maintain process documentation and standard operating procedures. * Identify manual, repetitive, or control-sensitive processes that could be streamlined or automated. * Work with Finance and cross-functional stakeholders to implement practical improvements that reduce errors, improve visibility, and save time. * Drive continuous improvement initiatives across finance operations using existing tools and AI-enabled workflows to improve data quality, reporting, reconciliations and documentation. WHY YOU’RE MADE FOR THIS * You have 3+ years’ experience managing AP and AR in a fast-paced, multi-entity environment. * You are comfortable managing a small team of 2 and overseeing transactional data across multiple currencies, entities, and bank accounts (experience with cryptocurrency payments is a bonus but not required). * You have a strong understanding of accounting principles, enabling you to assess the accounting impact of finance operations activities across Accounts Payable, Accounts Receivable, and cash-related transactions. Bonus points if you're ACA, ACCA, or CIMA qualified, part-qualified, or currently studying towards a professional qualification. * You are an advanced Excel or Google Sheets user and have experience working with finance systems; NetSuite experience is a plus. * You have a track record of improving finance operations processes, whether through better documentation, stronger controls, automation, or smarter use of systems; not just maintaining them. * You are comfortable using AI and automation tools to reduce manual work, interrogate data, draft documentation, or improve repeatable workflows. You can operate in ambiguity, manage shifting priorities, and bring structure and clarity to incomplete information. * You communicate clearly, manage stakeholders well, and know when to escalate. * You are highly organised, ownership driven, and comfortable keeping critical processes running without close supervision. * You are curious, collaborative, and always looking for a better way to do things. Improbable Candidate Privacy Policy

Improbable

Improbable is a venture builder and technology company creating and scaling businesses in Web3, blockchain, and decentralised infrastructure. We build companies from the ground up and invest in ventures shaping the next generation of the internet. We are developing next-generation networked and decentralised systems that power digital assets, open networks, and Web3-native economies. Over the past decade, we’ve evolved into a global leader in venture building and blockchain-enabled infrastructure, enabling creators, brands, and communities to build and scale decentralised products at global scale. At Improbable, we’re motivated by solving hard, meaningful problems, building technology that is ambitious, durable, and transformative. We are seeking an experienced and highly organised Finance Operations Manager to provide maternity cover within our Finance team. This role will focus on ensuring the smooth running of Improbable’s core finance operations, including Accounts Payable, Accounts Receivable, payment runs, bank reconciliations, month-end activities, and finance systems administration. The successful candidate will work closely with stakeholders across Finance, People, Legal, and Operations. Alongside day-to-day ownership, we are looking for someone who can bring structure, curiosity, and a continuous improvement mindset; identifying opportunities to streamline manual processes, automate recurring tasks where possible, and play a key part in embedding new tools such as ZIP across our finance workflows. THE OPPORTUNITY ACCOUNTS PAYABLE * Oversee the Accounts Payable process, ensuring invoices are processed accurately and suppliers are paid on time. * Approve supplier payment runs in line with internal approval policies. * Manage appropriate liquidity across the different entity bank accounts ahead of each payment run, coordinating with the FC and VP of Finance to ensure supplier payments, intercompany settlements, and other operational payment obligations can be made on time.. * Act as an escalation point for payment queries and build effective relationships with suppliers and internal stakeholders. * Actively support the onboarding and adoption of ZIP, the company's new procure-to-pay automation platform, working with Procurement and Finance stakeholders on process design, testing, user adoption, and post-go-live optimisation to drive further efficiency improvements and embed the system across AP workflows. ACCOUNTS RECEIVABLE * Oversee the Accounts Receivable process, ensuring customer billing is accurate, timely and appropriately documented. * Monitor aged debtors balances, support collections activity, and act as an escalation point for overdue accounts. * Identify opportunities to simplify billing, reconciliation, and intercompany settlement processes. * Reconcile intercompany accounts and support the regular settlement of open balances. MONTH-END/YEAR-END CLOSE PROCEDURES * Review and sign off month-end close activities across AP, AR and bank reconciliations, and related balance sheet accounts, working with the team to identify bottlenecks and improve the close quality and timelines. * Prepare and review balance sheet reconciliations for AP and AR related accounts, investigate and resolve reconciling items in a timely manner. * Ensure financial records remain complete, accurate, and audit-ready. SYSTEMS AND PROCESS IMPROVEMENT * Act as a key administrator and super-user for finance systems and associated workflows, including NetSuite, Expensify, Spendesk and ZIP. * Create, improve and maintain process documentation and standard operating procedures. * Identify manual, repetitive, or control-sensitive processes that could be streamlined or automated. * Work with Finance and cross-functional stakeholders to implement practical improvements that reduce errors, improve visibility, and save time. * Drive continuous improvement initiatives across finance operations using existing tools and AI-enabled workflows to improve data quality, reporting, reconciliations and documentation. WHY YOU’RE MADE FOR THIS * You have 3+ years’ experience managing AP and AR in a fast-paced, multi-entity environment. * You are comfortable managing a small team of 2 and overseeing transactional data across multiple currencies, entities, and bank accounts (experience with cryptocurrency payments is a bonus but not required). * You have a strong understanding of accounting principles, enabling you to assess the accounting impact of finance operations activities across Accounts Payable, Accounts Receivable, and cash-related transactions. Bonus points if you're ACA, ACCA, or CIMA qualified, part-qualified, or currently studying towards a professional qualification. * You are an advanced Excel or Google Sheets user and have experience working with finance systems; NetSuite experience is a plus. * You have a track record of improving finance operations processes, whether through better documentation, stronger controls, automation, or smarter use of systems; not just maintaining them. * You are comfortable using AI and automation tools to reduce manual work, interrogate data, draft documentation, or improve repeatable workflows. You can operate in ambiguity, manage shifting priorities, and bring structure and clarity to incomplete information. * You communicate clearly, manage stakeholders well, and know when to escalate. * You are highly organised, ownership driven, and comfortable keeping critical processes running without close supervision. * You are curious, collaborative, and always looking for a better way to do things. Improbable Candidate Privacy Policy

Vertice

Spend on technology is one of the biggest items in an enterprise CFO’s budget, second only to headcount. Traditional procurement is one of the most frustrating, friction-filled bottlenecks in modern businesses. A single purchase routinely stalls for months, drowning in endless email threads and dragging in teams from Finance, Legal, Security, and IT. Vertice is the world’s first Intelligent Procurement Platform aiming to eliminate this chaos. By combining automated agentic workflows, deep AI insights, and a global network of expert negotiators, we empower enterprises to buy smarter and scale at pace. The market response has been unprecedented: * $75bn+ in spend processed across our platform. * 20% savings consistently delivered to our customers. * 70% reduction in standard enterprise procurement cycles. * 13X revenue growth achieved over the last two years alone. Founded by serial technology entrepreneurs Roy and Eldar Tuvey, who have successfully scaled and exited two category-defining platforms and created $600M+ in enterprise value, we are backed by over $100M in Series C funding from tier 1 global investors including Bessemer Venture Partners, 83North, and Lakestar. We were recently recognized as the #2 fastest-growing company on the Sunday Times' Tech 100 and named the fastest-growing startup in the UK and Ireland by the FT’s Sifted. With headquarters in London and hubs in New York, Brno, Sydney, and Johannesburg, we are fundamentally reshaping the global B2B economy. THE ROLE We're hiring a senior operator to build out and run Commercial Finance Operations — a new function within Finance, reporting to the Finance Director. The remit covers the operational layer that turns commercial activity into accurate, timely, well-controlled financial outcomes. Our multi-product offering, direct sales motion, and high degree of contractual customisation create real complexity in how deals translate into billing, revenue, commissions and cash. We need a senior owner to bring rigour, design the operating model from scratch, and run it. This is a hands-on leadership role. You will own a defined book of work from day one, build a small team over time, and act as a senior voice in commercial and finance decisions across the business. WHAT YOU'LL OWN * Quote-to-cash operations end to end — billing setup, invoicing, AR, cash application and collections. Making sure commercial constructs translate cleanly into what we bill, collect and book. * Contract operationalisation — custom order forms, multi-product entitlements, usage tiers, mid-term amendments and renewals. Where deal desk and legal hand off, you pick up. * Commission operations — running calculation cycles, handling adjustments and exceptions, partnering with Sales and Strategic Finance on policy, and ensuring reps trust the numbers. You won't own plan design but you will own execution. * Pricing realisation and discount governance — visibility into what we sell at versus list, by product, segment and rep, with the reporting and process that supports better commercial decisions. * Commercial finance systems — working with our systems team on the finance stack (Salesforce, billing platform, NetSuite and the connections between them). You'll own process design and data integrity. * Cross-functional leadership — the senior point of contact from Finance into Sales, Customer Success and Legal for anything commercial-operations adjacent. WHAT YOU'LL BRING * A track record of running quote-to-cash, billing and AR operations in a B2B SaaS environment at scale — you understand the plumbing in detail and have designed and improved it, not just operated within it. * Strong commercial fluency — you can read a custom order form and immediately see the operational and financial implications. Comfortable holding your own with sales leaders, lawyers, finance partners and systems engineers. * Real depth in sales compensation operations — you've run comp cycles in environment with bespoke clauses, accelerators, clawbacks and one-off arrangements. * Systems fluency across Salesforce (ideally CPQ), a billing platform, and NetSuite or equivalent. You don't need to be the admin but you need to understand the architecture and the failure modes. * Leadership experience — you've built or scaled a function before, or operated as the senior IC in a function that needed building. You can hire, develop and set direction. * A bias toward simplification — our environment is complex but the answer is usually cleaner process, not more process. REQUIREMENTS * A minimum of 8 years’ experience in commercial finance, revenue operations or quote-to-cash roles within B2B SaaS. * Experience implementing or improving order-to-cash KPIs (DSO, billing accuracy, collections efficiency) with measurable outcomes. HELPFUL, NOT REQUIRED * Experience in a multi-product SaaS business with usage-based or hybrid pricing. * Exposure to ASC 606 revenue recognition in a practical operational context. * Experience working closely with deal desk, legal and accounting as distinct functions. Final things to note Vertice is an equal opportunities employer, although you must be legally able to work in the specified region of the job. Any personal data you provide will be processed in accordance with Vertice's privacy policy and applicable data protection law. We use AI-assisted tools to help us review and assess applications more efficiently. These tools support our Talent team but do not make hiring decisions autonomously. You have the right to contest any AI-assisted decision, and exercise your data subject rights by contacting us; please follow the instructions in our privacy policy. We like to deal directly with our candidates so no agencies please! If you aren’t sure this job applies to you, feel free to send your CV to careers@vertice.one, and we’ll be happy to take a look and see if you could be a good fit anywhere else in our business!