Biz Ops

Metaview

Metaview is an AI company focused on recruiting. We build AI agents that help world-class companies hire with radically more speed and precision. We automate the toil, and augment the human for companies like Brex, Affirm, Deel, ElevenLabs, and Airtable. Founded by Siadhal and Shahriar after their experiences scaling Uber and Palantir, we’ve raised over $50m from top-tier investors. Most recently, Google Ventures led our series B. We’re growing 5x YoY, our customers are raving fans of the product, and our story has been covered in Fortune, Forbes, TechCrunch, and The Times. It’s still day 0: Now is the time to re-engineer how work gets done with AI at the core, and our toughest challenges still lie ahead. We’re looking for people seeking the hardest, most fulfilling work of their lives. HOW WE WORK We operate with one core principle: velocity. In practice, this means we: * Optimize everything we do around accelerating rate of learning. * Do truly great work * Communicate openly and directly, and with full context. All while maintaining a hard-earned reputation for craft and quality. THE ROLE * We're looking for a Growth Manager to scale Metaview's self-serve growth engine. * This isn't traditional demand generation. Your job is to build a growth machine that acquires users, gets them to value faster, and turns product usage into revenue. * You'll optimize the growth funnel end-to-end—from acquisition and activation through conversion and expansion—working closely with Product, Engineering, Design, Product Marketing and Sales to identify bottlenecks, run experiments, and build systems that compound over time. * AI should be at the core of how you work. We expect you to automate repetitive work, ship faster, and rethink how modern growth teams operate. KEY OWNERSHIP AREAS: * Run rapid growth experiments: Identify opportunities, launch experiments quickly, measure outcomes and double down on what works. * Improve the self-serve funnel: Optimize sign-up, onboarding, activation, upgrade flows and product messaging to help more users reach value and convert. * Drive self-serve growth: Drive the metrics that matter: new accounts, activation, paid conversion, expansion and self-serve revenue. * Build AI-native growth systems: Use AI to automate workflows, generate creative, analyze performance and accelerate experimentation across the entire growth function. WHAT YOU BRING * Experience in product-led growth, growth marketing, product management or biz ops at a high-growth B2B SaaS company. * A track record of owning business outcomes such as activation, paid conversion, self-serve revenue, retention or expansion * Strong understanding of growth loops, experimentation, onboarding, lifecycle marketing and conversion optimization. * Hands-on builder mentality: you can take an experiment from idea → build/spec → launch → analyze → iterate, and ship quickly without sacrificing quality. * Customer-first, product-minded approach with strong UX and messaging taste—able to design and optimize critical touchpoints like sign-up and onboarding flows. * Excitement about using AI as a force multiplier in your day-to-day work. HOW YOU’LL WORK * Use AI tools to rapidly prototype landing pages, campaigns, experiments, and internal tooling. * Leverage LLMs and agents to generate, test, and refine messaging, creative, and growth ideas at high velocity. * Build lightweight automations and workflows to eliminate manual toil in experimentation and reporting. WHAT WE OFFER * The best co-workers you'll ever have, in an environment that fosters cohesion, collaboration, and performance. * Supreme rate-of-learning as we re-orient how the world works with AI. * High compensation, through cash and equity. * All the benefits you'd expect and more.

Lovable

TL;DR: Be the strategic finance partner to the Marketing Org. You will own the financial architecture behind every marketing dollar. You’ll build the models, measurement systems, and operating rhythms that ensure every investment compounds into growth. This is an ownership seat with direct executive visibility, not a reporting function. Why Lovable? Lovable lets anyone and everyone build software with any language. From solopreneurs to Fortune 100 teams, millions of people use Lovable to transform raw ideas into real products - fast. We are at the forefront of a foundational shift in software creation, which means you have an unprecedented opportunity to change the way the digital world works. Lovable-built applications and websites are visited hundreds of millions of times a month, and our enterprise footprint is compounding fast. And we’re just getting started. We’re a small, talent-dense team building a generation-defining company from Stockholm. We value extreme ownership, high velocity, and low-ego collaboration. We seek out people who care deeply, ship fast, and are eager to make a dent in the world. What We’re Looking For Growth marketing strategist: You treat marketing spend as a portfolio of investments, not a cost center. You can decompose a blended CAC, trace attribution across channels, build cohort-level payback models, and tell a CMO exactly where the next marginal dollar should go and where to cut. You have an informed opinion on how brand spend, paid acquisition, and organic loops interact, and you back it with data. Technical and data-driven: Strong analytical skills, with expert Excel modeling skills as table stakes. Comfortable with data (SQL, HEX, BI tools, or equivalent). You use AI tools and agents to automate work and move faster. Preference for technical degrees or deep technical exposure. Service-first partner: You bring a proactive, "can-do" attitude to every interaction and own the operationally tedious work required for clean handoffs between teams. High-slope learner: You learn faster than anyone around you, take ownership immediately, and thrive in low-structure environments. You go from 0→1 and then 1→10. Experience: 4+ years of relevant experience. Strong candidates have a foundation in investment banking, private equity, venture capital, or management consulting, combined with operational experience at a high-growth startup, AI company, or scaled technology company. You learn fast, take ownership, and operate well in environments where the playbook doesn't exist yet. Bachelor's degree required. What You’ll Do Drive marketing efficiency & planning: Own the financial operating plan for Marketing - budget allocation, campaign ROI analysis, and investment tradeoffs to fuel B2C growth while maintaining unit economics discipline. Build and own channel-level unit economics: Develop and own the CAC, LTV, and payback models that drive investment decisions at the channel and cohort level. Tie spend to acquisition, retention, and revenue so that marketing leadership and finance are operating from one shared source of truth. Pressure-test assumptions continuously — what's working, what's not, and where the next dollar should go. Connect marketing performance to company outcomes: Work across the organization to ensure marketing investment ties to measurable business results. Analyze market trends, competitive spend, and channel dynamics to inform forward-looking strategy and ensure capital is deployed where it compounds. Support experimentation, reporting, and forecasting: Partner with Marketing to size tests, set success metrics, and forecast impact on growth and unit economics. Create clear, repeatable reporting to track performance, targets, variance, and learnings that translate into action. Accelerate with AI: Use AI agents and automation to collapse the time between question and answer. You're expected to continuously push what's possible, replacing manual processes with scalable infrastructure that moves at Lovable's speed. About your application Please submit your application in English. It’s our company language, so you’ll be speaking lots of it if you join. We treat all candidates equally - if you’re interested, please apply through our careers portal.

Capi Money

Capi is building the financial infrastructure for emerging markets trade. Backed by $18M+ from top-tier investors like Creandum, Y Combinator, General Catalyst, and angels from Revolut, Checkout, Stripe, and Remitly, we’re building the financial infrastructure that emerging markets deserve. Our mission is to grow GDP in emerging markets by making the global financial system fairer and more accessible. We’re tackling global trade, making it easier for importers to pay their international suppliers. Our platform enables businesses to expand rapidly, create jobs, and be engines of prosperity for their countries. Our team is made up of approx 100 people across 10 countries; we are a group of a highly-ambitious, get-it-done people, who like to work hard on something that has a tangible impact in the world. And we’re looking for more people to join our team! Take a look through Capi’s mission & values. ROLE OVERVIEW: You will join our fast-growing global team as the internal champion of our customers. Reporting to the Head of BizOps, you will lead our Customer Operations team, own the quality of every customer interaction at Capi, and push every other function in the company to deliver a better experience for the customers we serve. We're looking for someone who puts customers at the heart of every decision, and has the experience and conviction to influence the rest of the company to do the same. KEY RESPONSIBILITIES: Champion our customers across functions * Be the internal voice of our customers — always put them first, and hold the rest of the company to the same standard * Translate recurring pain points into prioritised asks for compliance, sales, product and engineering, and push them through to resolution * Run weekly ops-compliance and ops-sales retros, and own the operational side of our Enhanced Due Diligence process with compliance and sales Lead and develop the Customer Operations team * Recruit, coach and develop the Specialists and Associates, scaling the team across markets and time zones * Quality control customer interactions regularly to coach on quality, tone and resolution * Build a high-performance, customer-obsessed team culture Raise the bar on customer service quality * Measure and own customer service KPIs end-to-end: response times, resolution times, CSAT, SLA adherence * Define what good looks like across written communication, tone, clarity, and resolution quality * Act as the escalation point for the most sensitive customer situations * Own Customer FAQs, internal playbooks, and customer-facing documentation Build the systems that scale CS * Lead the selection, implementation and roll-out of new CS tooling (helpdesk, ticketing, knowledge base, quality control) * Drive automation and process improvements that scale the function without proportionally scaling headcount * Build the dashboards and reporting that give Capi leadership visibility on customer service health REQUIREMENTS: * 7+ years in customer service, operations, or client-facing roles in startups, ideally in a Whatsapp-heavy environment * CS experience in a B2B environment * Proven experience managing and developing CS or operations teams (5+ direct reports) * Track record of designing and improving CS processes, SLAs and tooling at scale * Experience implementing or migrating CS tooling (e.g. Zendesk, Intercom, Hubspot Service) * Right to work in London or Paris * Deep customer obsession — you genuinely care about the people on the other end of every ticket * Fluent in French and English, both spoken and written * Strong analytical mindset — comfortable diving into data to diagnose problems and measure impact * Hunger for a high-paced, rapidly growing environment with broad exposure and autonomy NICE TO HAVES * Previous experience at a VC-backed startup or top-tier consultancy * Familiarity with payments, compliance, or cross-border financial flows * Comfortable using AI tools to work faster and smarter * Fluency in Wolof, Dioula, or other local languages of our key markets ADDITIONAL INFORMATION * This is a full-time position with competitive salary, share options, and benefits * This role requires at least 3 days a week in the office, in London or Paris * Ideal start date: Q3 2026 - We know that people will have notice periods in place and we can adjust accordingly Capi is an equal opportunity employer and welcomes candidates from diverse backgrounds. We’re all about building a diverse, inclusive team at Capi. Whoever you are, we’d love to hear from you. If there’s anything you need to make the interview process easier—whether it’s accessibility support, a different format, or just a heads-up about what to expect—just let us know, we’re happy to help. We've won some cool awards recently too! Check them out: * Startups UK Top 100 (No. 24) * Viva Technology Top 100 * Welcome to the Jungle's Fintech's Finest Top 50