CASS Governance & Oversight Manager

Capital on Tap

We’re Capital on Tap 👋 💳 Capital on Tap started because small businesses were underserved. Big banks were slow, their products weren't fit for purpose, and small business owners often couldn't access what they needed. We set out to fix that. Today we're a financial platform - not just a credit card company. We offer a best-in-class business credit card, SME-focused spend management platform, a savings product that hit £1 billion in funds within its first year, and a growing suite of tools and financial products that make running a small business easier.  1,000+ employees, £20bn in annual card spend, 200,000+ customers, 17,000+ Trustpilot reviews averaging 4.7 stars, and we're profitable. We’ve done a pretty good job so far, but we’re just getting started!  🏡🏢This is a Hybrid role, with a minimum of 3 days a week in our London office. Risk & Compliance at Capital on Tap The Risk & Compliance team is the second line of defence at Capital on Tap, working at the intersection of regulation, product and business growth. As our Risk Manager, you'll lead the design and delivery of our risk management framework, working closely with the UK Compliance Director and Risk Owners across the Leadership Team. The Role This is a senior leadership role for someone who is energised by building forward-looking risk frameworks that inform decisions, not activity registers that sit on a shelf. The ideal candidate will have significant expertise in enterprise risk management within FCA-regulated firms, technical fluency, and take a pragmatic, problem-solving and risk-based approach. What You’ll Be Doing * Strategic Risk Leadership: Serve as the primary second-line risk lead, providing senior leadership with a forward-looking, decision-useful view of risk as the business scales. * Framework Ownership: Own and refresh the Enterprise Risk Management Framework ensuring the three lines of defence design fits a growing FinTech. * Risk Taxonomy & RCSAs: Re-baseline the Risk Taxonomy with Risk Owners to reflect the current business, and work collaboratively with them to refresh risk assessments and risk appetites. * KRIs & Risk Reporting: Work with Risk Owners to build live KRI dashboards and support reporting to the Risk Committee. * Risk Systems & Data: Responsible for transitioning to a GRC platform. * Stress Testing & Wind-Down: Lead the annual wind-down plan refresh aligned to FCA WDPG and the CASS 10A resolution pack. * Governance Support: Support Risk Committee Charter and Terms of Reference refresh. * Independent Assurance: Partner with Internal Audit and third party assurance providers to shape an independent assurance plan aligned to where the residual risks actually sit. * Business Enablement: Provide thoughtful, business-minded second line challenge to product launches, partner-bank changes and AI implementations. * Risk Culture: Support the risk culture across the business by engaging Risk Owners on impact classification and risk-owned RCSAs, embedding risk thinking into business-as-usual decisions. We’re Looking For * Deep Regulatory Expertise: Comprehensive working knowledge of FCA SYSC 4, 6 and 7, the EMD/PSD regime, FCA WDPG and CASS 10A, with the ability to interpret complex requirements and provide pragmatic business guidance. * Framework Design Experience: Hands-on experience designing or refreshing an Enterprise Risk Management Framework: taxonomy, appetite, KRIs, RCSA methodology and Risk Committee reporting. * FinTech / Payments Background: Proven experience in an FCA-regulated firm in the EMI, payments, banking or FinTech space, with an understanding of partner-bank concentration risk in card and payments models. * Forward-Looking Reporting: Track record of building effective risk reporting. * Stress Testing & Wind-Down: Practical experience embedding stress testing, reverse stress testing and wind-down planning at firm level. * Senior Stakeholder Influence: Confident providing independent challenge at Director and C-suite level, building constructive relationships while holding the second line. * Urgency & Business Focus: Demonstrated ability to work at pace in fast-moving environments, with the appetite to build at speed - the framework exists, it needs maturing fast as the business scales. * Strong Written Communication: Excellent written communication for papers, Risk Committee briefings and Board notes, with the ability to translate technical risk into business decisions. Nice to Have * GRC Platform Experience: Experience evaluating or implementing a GRC platform. * AI & Operational Resilience: Exposure to AI risk management and operational resilience under FCA expectations. * Professional Qualifications: A recognised risk qualification such as IRM (Institute of Risk Management), FRM (GARP), PRMIA or equivalent. Big 4 or consulting background in financial services risk also welcome. Diversity & Inclusion 🌈 We welcome, consider and encourage applications from anyone who shares our commitment to inclusivity. Join us in creating a space where authenticity thrives, and everyone can do their best work. Great Work Deserves Great Perks We try not to take ourselves too seriously (all the time) so we make sure our office is decked out with a pool table, arcade machine, beer tap, and a couple of office dogs thrown in for good measure. Check out our benefits: 🏥 Private Healthcare including dental and opticians services through Vitality ✈️ Worldwide travel insurance through Vitality ❤️ Access to a women's health platform via Hertility 🎁 Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical) 👛 Salary Sacrifice Pension Scheme up to 7% match 🏖️ 28 days holiday (plus bank holidays) 📖 Annual Learning and Wellbeing Budget 👪 Enhanced Parental Leave 🚲 Cycle to Work Scheme 🚂 Season Ticket Loan 💬 6 free therapy sessions per year 🐶 Dog Friendly Offices 🍫 Free drinks and snacks in our offices Check out more of our benefits, values and mission here. Other Info 👍Check out our ‘Top Tips’ for interviewing. ✔️Keep updated on new job opportunities by following us on Linkedin. 📧Email careers@capitalontap.com if you have any questions. Excited to work here? Apply! If you’d like to progress your career within our fast growing, profitable fintech then click apply and we will aim to get back to you within 3 working days (during busy periods this could take up to 5 working days.)

Trading 212

OUR MISSION IS TO ENABLE EVERYONE TO BUILD WEALTH We reinvent how trading and investing work by creating exceptional products people love. Fostering a culture of excellence and high velocity is the key to our success. Тoday, we serve over 5 million clients, with more than €30 billion in assets under management - a testament to the scale and trust we’ve built in just a few years The role We are looking for a proactive and detail-oriented CASS Operations Analyst to join our team and help build and maintain robust processes whilst ensuring operational activities run smoothly and deliver a seamless customer experience. WHAT YOU'LL DO Reconciliation Management: * Perform daily reconciliations for client money and safe custody assets; * Identify and investigate discrepancies, variances, and anomalies in reconciliation processes; * Collaborate with internal teams to resolve discrepancies and implement corrective actions. Data Analysis & Reporting: * Analyse financial data to ensure accuracy and completeness of records * Use internal systems and software tools to extract, manipulate, and analyse large datasets. * Ensure adherence to regulatory requirements throughout reconciliation processes * Support the preparation of regulatory submissions, management information, and audit requests. * Maintain accurate records and documentation of reconciliation activities. * Assist in drafting and updating procedural manuals and internal guidelines. Risk & Controls Management: * Assist in assessing and mitigating risks associated with reconciliation and CASS processes * Participate in risk assessments and contribute to enhancements in the risk management framework. WHAT YOU NEED TO HAVE * Bachelor's degree in relevant subject. * An appetite for AI tools and automation where you'd rather build a smarter process than repeat the same task twice. * A passion for continuous improvement where you're never quite satisfied with “good enough” when there's a smarter way forward. * A creative and methodical approach to problem-solving, with a talent for cutting through complexity to find the most effective path forward. * Strong analytical and organisational skills, paired with the ability to communicate complex ideas in a straightforward and engaging way. * Someone who takes initiative but also values the benefits of collaboration within a team. * A proactive mindset with the ability to take initiative and follow through without needing to be chased. * Some exposure to financial services, operations or a related field, whether through work, study or personal interest. * Proficiency in SQL, Python and/or other programming languages. WHAT WE OFFER: * Challenges that will help you grow and realize your potential fast. * Opportunity to make a significant impact - you will build innovative services used by millions of investors to build wealth. * Work with smart, spirited, helpful, high-performing colleagues with a common goal. * An environment where nothing is set in stone. * Appreciation for your talent and ideas. * Generous remuneration package Are you ready to accelerate your career with us? We'd love to hear from you! We process applicant data confidentially and in accordance with applicable data protection laws. We may use AI-powered tools to help review applications, but all hiring decisions are made by our human recruitment team. Where required by law, we rely on your consent to use these tools. You may withdraw this consent or exercise your data protection rights at any time by contacting us.

Redpin

Manager – Reconciliations Control & Governance Role Purpose The Manager – Reconciliations Control & Governance is responsible for strengthening the control environment, governance framework, and operational integrity of reconciliation processes across multi-entity, multi-currency financial/Treasury operations. The role will focus on ensuring reconciliations are accurate, timely, and compliant with applicable regulatory requirements, including FCA client asset (CASS) and global safeguarding frameworks including DFSA, ASIC, FMA and other. It will play a key role in reducing operational risk, improving consistency, and enhancing transparency across end-to-end reconciliation processes. Key Responsibilities Reconciliation Control & Oversight * Own and maintain the end-to-end reconciliation control framework across bank accounts, client money, broker positions and payment flows * Perform and oversee complex reconciliations involving: * High-volume payment transactions, Multi-currency FX settlements and conversions, Inter company and client asset movements and reconcile cash and positions with the Brokers/Liquidity Providers * Ensure timely completion of reconciliations in line with regulatory (CASS/Safeguarding) and strict internal timelines * Establish and enhance matching logic and exception management processes * Generate and distribute daily MI confirming completion of the daily internal and external Safeguarding reconciliations to the Safeguarding Committee including up keep and reporting of Key Risk Indicators. * Perform/Oversee regulatory returns of client assets across the Group entities  * Lead/Assist reconciliations and Treasury payment automation projects across the firm * Close collaboration with Treasury/Operations on cash management aspects and ensure Safeguarding accounts and Treasury movements are executed in a timely manner * Responsible for drafting policies and procedures for the areas responsible. * Oversees Annual Client Asset audits Break Identification & Resolution * Lead investigation and resolution of reconciliation breaks across banking, payments, brokers, and internal ledger systems * Conduct root cause analysis and implement preventative controls to reduce recurring issues * Work closely with cross-functional teams (Finance, Treasury, Payments, Operations, Technology) to resolve discrepancies * Ensure clear tracking, documentation, and closure of all exceptions Regulatory & Client Asset Protection * Ensure reconciliation processes align with FCA CASS requirements and relevant global safeguarding regulations * Support the safeguarding of client funds through robust reconciliation and control processes * Maintain audit-ready documentation and evidence for reconciliation activities * Partner with Risk, Compliance, and Audit teams to demonstrate control effectiveness Control Framework & Process Standardisation * Define and implement standardised reconciliation processes across regions and systems * Strengthen governance, control checkpoints, and escalation frameworks * Identify control gaps, inefficiencies, and dependency risks in existing processes * Drive continuous improvement and automation initiatives in collaboration with Technology teams Governance, Oversight & Escalation * Provide independent oversight of reconciliation output quality and control effectiveness * Act as a key escalation point for control breaks, process failures, and capacity risks * Establish clear ownership and accountability across reconciliation processes * Provide regular updates on reconciliation status, risks, and control issues to senior stakeholders Stakeholder Management * Collaborate with Finance, Treasury, Payments Operations, Risk, and Technology teams * Support internal and external audits related to reconciliations and client asset safeguarding * Influence stakeholders to drive consistent and robust control practices Team Leadership * Manage and develop a small team of reconciliation analysts/specialists * Provide coaching and oversight on complex reconciliation activities * Ensure consistent application of control standards and best practices across team outputs * Build capability within the team to handle high-complexity scenarios Key Skills & Experience * Strong experience in bank reconciliations, financial control, or payments operations within a regulated financial services environment * Prior experience of using automated bank reconciliations tools like: Autorek, Grath or similar * Deep understanding of complex transaction environments, including: * Multi-currency / FX flows, High-volume payment systems, broker recs, Client money / safeguarded funds * Knowledge of FCA CASS rules and/or equivalent global client asset protection frameworks * Proven experience in investigating and resolving complex reconciliation breaks * Strong understanding of control frameworks, governance, and audit requirements * Experience working across Finance, Treasury, Operations, and Technology functions * Prior experience managing or mentoring small teams Key Competencies * Strong control mindset and attention to detail * Experience in implementing hub & spokes model of operations * Structured problem-solving and analytical thinking * Ability to operate effectively in time-sensitive, high-pressure environments * Strong stakeholder management and influencing skills * Calm, execution-focused leadership style * Ability to introduce structure and clarity in complex environments Reporting Line * Reports to: Group Head of Safeguarding, Risk & Treasury (UK) * Works closely with: Regional Finance, Treasury, Payments Operations, Risk & Compliance teams