Client Relationship Manager

Laminar Projects

Are you a Commercial Manager that is a bit tired of the standard old-fashioned way of doing things in the construction industry?    Do you get deep satisfaction from making things run more efficiently using a good dose of common sense and maybe a bit of technology?      Do you crave the freedom, power, and support to bring fresh ideas to how work is delivered, so client expectations are not just met, but smashed?      Have you ever wanted to work a bit more flexibly but still be hands-on in construction, improving the industry?     Sounds like a dream. Well, it isn’t, it is quite real!    Read on!    _____________________________________________________________________________________  We are Laminar Projects!    If you’ve already heard about us, you’re probably reading this because you’re tired of the typical, chaotic ways of doing things in construction. But in case you haven’t, we’re a high-end project management consultancy and tech developer with a focus on upgrading the way construction projects are delivered. Improving construction strengthens the very foundation of human civilisation. (Check out our short film about it.)    We bring transparency and control to projects through a pragmatic mix of the latest tech, our own processes, and a big dose of common sense. We then take our deep understanding of these projects and we invest heavily into developing the digital solutions that anyone can use to deliver their projects better. (Check out Shape, our construction management tech, to see what we’re doing.)    The core of all this is our true secret sauce: our people. We only recruit the very best, both in capability and personality. We’re deeply focused on designing a new type of organisation that’s optimised for the flourishing of the people in the team first and foremost. People who join us develop fast as a whole person in ways they never imagined. (Read more about our vision and missions.)    This approach has allowed us to grow from just two people in 2017 to over 220 today. We have a stable, repeat client base across data centres, major infrastructure schemes, and complex building projects in the UK and internationally, and we’re still growing fast. Joining us isn’t just some “job”. It’s a transformative educational experience. We challenge you to be your best self in all aspects of life. There are many diverse and interesting challenges available. It’s up to you to guide yourself into whichever areas you’re most interested – we’ll enable it.     (Get to know us better by watching a few more of our videos.)    Core values for a good life    A life of human flourishing is all about meaningful relationships and challenging yourself to create a positive impact, so our values reflect the four levels of relationships that each of us has:    - Grow yourself – your relationship with yourself   - Care about people – your relationship with others around you   - Execute to greatness – your relationship with your team   - Build civilisation – your relationship with humanity and the world      We enshrined our values in our vision:    We exist so that everyone in our team can flourish in a high-impact community that:    - Connects us with meaningful relationships   - Inspires us to develop ourselves to become better humans   - Empowers us to pursue our own learning adventures      By first doing this, we can achieve the highest levels of value for the world.    And enable the achievement of our vision through our two missions:    - To fully digitalise the construction of human civilisation   - To create a new type of organisation that enables human flourishing while delivering a huge positive impact on society  _____________________________________________________________________________________    The Role  Purpose of the role     - Supercharge client service: Deliver cutting-edge commercial management powered by digital tools, moving beyond static reporting to dynamic project insight.  - Cradle-to-grave expertise: Oversee every commercial aspect of projects, from initial concepts through to close-out.  - Champion collaboration: Facilitate cross-functional collaboration, particularly with project managers, planners, and design teams, to ensure timely, on-budget, and high-quality project delivery. - Innovate fearlessly: Bring fresh ideas to the table, design new processes, and exceed industry expectations with progressive thinking.   - Embrace digital transformation: Lead the integration of project management elements through Laminar's project controls-centric delivery, streamlining workflows, and maximising control.   - Think outside spreadsheets: We aren't looking for Excel-only users. We want professionals who embrace a digitally enhanced approach to commercial management.    Team   This role is part of our Project Management Consultancy which focuses on:   - Understanding what the real problems of projects are.    - Implementing the best solutions to those problems.    - Developing scalable best practices, tools, and technology.   More specifically you will be part of our Cost and Commercial Services Team. Your leader will be our Commercial Director.     Your top three objectives:  1. To make construction projects deliver to near perfection   2. To create scalable and repeatable solutions to common problems   3. To develop yourself and everyone around you     1. Own the cost: You may work with cost engineers it or may full under your remit - project dependent. Overall and/or manage the project costs through all stage gates, integrating QCRA and risk-adjusted forecasting to provide a "no surprises" financial environment.  2. Own the outcome: Lead pre-construction estimating (when within our scope) and post-contract live cost management. This includes managing complex change orders with deep-dive cost analysis to protect the client’s interests.  3. Report and inform: Provide simple actionable reports to stakeholders at all levels that help them deliver their part of the project, more efficiently and effectively (Laminar’s existing infrastructure will support this).   4. Make scalable solutions: Develop scalable and repeatable best practices and tools in collaboration with the team, to enhance Laminar's long-term impact. 5. Develop everyone: Maximise the development of your team personally and professionally, whilst supporting our clients to improve as well.     Your capabilities:  You will be a seasoned Commercial Manager, with extensive experience working directly with clients, ideally with some stints working for Tier 1 or 2 Contractors as well, to provide the well-rounded experience that is hugely valuable as a consultant. You understand that successful commercial management, is reliant on creating a collaborative working environment with all disciplines.     You must have:   - Mastery: Commercial Management background with at least 10+ years of experience on construction projects. - Communication: Proficient in written and spoken English communication skills. Additional language abilities are appreciated. - Leadership: A relentless approach to dealing with people.   - Impact: A track record of making projects and organisations better beyond just doing the basics.  - Location: A UK location is most likely, with willingness to travel every other week to support our regional operations. European travel is available for those willing to travel further afield, as and when opportunities arise.   Data Centre Experience (Desirable):   - Prior experience in Data Centres or high-tech industrial projects is highly valued.  - Proven ability to develop comprehensive commercial strategies for complex construction projects, encompassing budgeting, forecasting, risk management, and cost control, from initiation to close-out and handover.   - Demonstrated success in leading negotiations with clients, contractors, and stakeholders to secure optimal terms and favourable outcomes in fast-paced environments.     Laminar isn’t the place for you if any of the following is true:   - You want an easy, chilled-out role without much challenge   - You like to be the smartest person in the room   - You don’t like regularly receiving structured and honest feedback to support your development - You prefer to do your own thing rather than work with a team   _____________________________________________________________________________________  Frequently Asked Questions     What kinds of projects would I be working on?  It’s common for people to be exposed to several projects in their first year with us. You’ll work on some of the most complex and interesting schemes in the world. We’ve delivered over 100 data centres internationally, many of them fast-tracked and multi-package. Our teams have supported flagship infrastructure programmes like HS2 through integrated planning and digital delivery, contributed to over $30bn in power generation and transmission projects, and played a key role in the development of high-containment labs and R&D campuses for some of the world’s most advanced industrial and life sciences clients. You might find yourself working in sectors such as data centres, infrastructure (including defense, rail, nuclear, and highways), high tech (such as advanced manufacturing, pharmaceuticals, and semiconductors), or complex building projects. These aren’t hands-off assignments. They’re dynamic, hands-on environments designed for people who want to be challenged. We bring back the lessons from every project to help our team grow and deliver the highest levels of value. (Check out our case stories.)      Who are our clients?  Major owners/operators and main contractors with project values between £1m and £1bn+ globally.      Where would I be working?  One week you might be working from home. The next, you might travel to the site to meet the construction teams and help organise them. Maybe you’ll pop into our London office for a workshop or a beer. Maybe you’ll fly out to exotic (and sometimes not!) locations in Europe to visit clients. It really depends on what you want to get involved in and what fits with your life. We are very considerate of everyone's personal life, and work with you to secure working arrangements that support a healthy work/life balance.     How does what I do connect with the long-term impact on the construction industry?   You’re tasked with understanding and solving common problems. We don’t want to reinvent the wheel every time, so you’ll be responsible for documenting new solutions and evolving ones we’ve developed. This goes into our knowledge repository, which we’re going to open source to the industry.     The knowledge you capture will be used by us to build new products. You’ll constantly test those products in the field, so we can rapidly iterate and improve them for anyone in the industry to use.  _____________________________________________________________________________________  Benefits    The standard stuff:     - Health Insurance Scheme. Comprehensive private health coverage – for you and your family. Because your well-being is our priority   - Pension Scheme. A competitive plan to help you plan for the long term – plus salary sacrifice options available to maximize your savings   - Bonus Scheme. As a permanent member of the team, you’ll share in our success. Our annual bonus is designed to reward both the now and the future – with a flexible mix of cash and high-growth equity that you choose. Bonuses are discretionary and based on performance   - Professional body membership. One fee covered per year – so you can stay connected to your field and develop your craft   - Cycle to Work Scheme. A tax-efficient way to get wheels – and do your bit for the environment     The life-changing stuff:    - In-house coaching. Regular 1:1 coaching sessions, fully confidential, to help you navigate challenges, build self-awareness, and grow intentionally – professionally and as a human being  - Equity upside. As we grow, you grow. Our generous equity scheme is especially powerful for those who stay with us on our journey. You help us build the future – and own a piece of it  - Flexible working. Work where it makes sense – most of our team works from home, visiting sites or clients regularly. We care about outcomes, not clock-ins  - Relentless development. Our goal is for every year here to be worth five years of development anywhere else. You’ll get a coach, a mentor, honest feedback, and a culture that challenges you to keep levelling up  _____________________________________________________________________________________  Important! Applying properly    We get thousands of applications so please write us a letter as part of your application explaining:    - Why you want to join us   - What you’ll bring to the team     We aren't a giant, faceless corporation; we really care about the people who want to join our team, so your letter will be read carefully. After that, we’ll reach out to you to schedule a casual conversation to help you get to know us a bit better and tell us a bit about yourself. A couple of technical and personal assessments follow to understand your capability based on our own development matrix.      This is to ensure that when you join, you’re starting at the right level of responsibility. 

Laminar Projects

Are you a Cost Manager that is a bit tired of the standard old-fashioned way of doing things in the construction industry?    Do you get deep satisfaction from making things run more efficiently using a good dose of common sense and maybe a bit of technology?      Do you crave the freedom, power, and support to bring fresh ideas to how work is delivered, so client expectations are not just met, but smashed?      Have you ever wanted to work a bit more flexibly but still be hands-on in construction, improving the industry?     Sounds like a dream. Well, it isn’t, it is quite real!    Read on!    ____________________________________________________________  We are Laminar Projects!    If you’ve already heard about us, you’re probably reading this because you’re tired of the typical, chaotic ways of doing things in construction. But in case you haven’t, we’re a high-end project management consultancy and tech developer with a focus on upgrading the way construction projects are delivered. Improving construction strengthens the very foundation of human civilisation. (Check out our short film about it.)   We bring transparency and control to projects through a pragmatic mix of the latest tech, our own processes, and a big dose of common sense. We then take our deep understanding of these projects and we invest heavily into developing the digital solutions that anyone can use to deliver their projects better. (Check out Shape, our construction management tech, to see what we’re doing.)    The core of all this is our true secret sauce: our people. We only recruit the very best, both in capability and personality. We’re deeply focused on designing a new type of organisation that’s optimised for the flourishing of the people in the team first and foremost. People who join us develop fast as a whole person in ways they never imagined. (Read more about our vision and missions.)    This approach has allowed us to grow from just two people in 2017 to over 220 today. We have a stable, repeat client base across data centres, major infrastructure schemes, and complex building projects in the UK and internationally, and we’re still growing fast. Joining us isn’t just some “job”. It’s a transformative educational experience. We challenge you to be your best self in all aspects of life. There are many diverse and interesting challenges available. It’s up to you to guide yourself into whichever areas you’re most interested – we’ll enable it.     (Get to know us better by watching a few more of our videos.)    Core values for a good life    A life of human flourishing is all about meaningful relationships and challenging yourself to create a positive impact, so our values reflect the four levels of relationships that each of us has:    - Grow yourself - your relationship with yourself   - Care about people - your relationship with others around you   - Execute to greatness - your relationship with your team   - Build civilisation - your relationship with humanity and the world      We enshrined our values in our vision:    We exist so that everyone in our team can flourish in a high-impact community that:    - Connects us with meaningful relationships   - Inspires us to develop ourselves to become better humans   - Empowers us to pursue our own learning adventures      By first doing this, we can achieve the highest levels of value for the world.    And enable the achievement of our vision through our two missions:    - To fully digitalise the construction of human civilisation   - To create a new type of organisation that enables human flourishing while delivering a huge positive impact on society  ____________________________________________________________    The Role   Purpose of the role     - Supercharge client service: Deliver cutting-edge cost management powered by digital tools, moving beyond static reporting to dynamic project insight.  - Cradle-to-grave expertise: Oversee every cost management aspect of projects, from initial concepts through close-out.  - Champion collaboration: Facilitate cross-functional collaboration, particularly with project managers, the commercial team, planners, and design teams, to ensure timely, on-budget, and high-quality project delivery.  - Innovate fearlessly: Bring fresh ideas to the table, design new processes, and exceed industry expectations with progressive thinking.   - Embrace digital transformation: Lead the integration of project management elements through Laminar's project controls-centric delivery, streamlining workflows, and maximising control.   - Think outside spreadsheets: We aren't looking for Excel-only users. We want professionals who embrace a digitally enhanced approach to cost management.    Team    This role is part of our Project Management Consultancy which focuses on:   - Understanding what the real problems of projects are.    - Implementing the best solutions to those problems.    - Developing scalable best practices, tools and technology.    More specifically you will be part of our Cost and Commercial Services Team. Your leader will be our Commercial Director.     Your top three objectives:    1. To make construction projects deliver to near perfection   2. To create scalable and repeatable solutions to common problems   3. To develop yourself and everyone around you     Your top five responsibilities:    1. Own the cost: Manage the project costs through all stage gates, integrating QCRA and risk-adjusted forecasting to provide a "no surprises" financial environment.  2. Own the outcome: Lead pre-construction estimating (when within our scope) and post-contract live cost management. This includes managing complex change orders with deep-dive cost analysis to protect the client’s interests.  3. Report and inform: Provide simple actionable reports to stakeholders at all levels that help them deliver their part of the project, more efficiently and effectively (Laminar’s existing infrastructure will support this).   4. Make scalable solutions: Develop scalable and repeatable best practices and tools in collaboration with the team, to enhance Laminar's long-term impact. 5. Develop everyone: Maximise the development of your team personally and professionally, whilst supporting our clients to improve as well.     Your capabilities:    You will be a seasoned Cost Manager, with extensive experience working directly with clients, ideally with some stints working for Tier 1 or 2 Contractors as well, to provide the well-rounded experience that is hugely valuable as a consultant. You understand that successful commercial management, is reliant on creating a collaborative working environment with all disciplines.     You must have:   - Mastery: Cost Management background with at least 10+ years of experience on construction projects. - Communication: Proficient in written and spoken English communication skills. Additional language abilities are appreciated. - Leadership: A relentless approach to dealing with people.   - Impact: A track record of making projects and organisations better beyond just doing the basics.  - Location: A UK location is most likely, with willingness to travel every other week to support our regional operations. European travel is available for those willing to travel further afield, as and when opportunities arise.   Data Centre Experience (Desirable):   - Prior experience in Data Centres or high-tech industrial projects is highly valued.  - Proven ability to develop comprehensive commercial strategies for complex construction projects, encompassing budgeting, forecasting, risk management, and cost control, from initiation to close-out and handover.   - Demonstrated success in leading negotiations with clients, contractors, and stakeholders to secure optimal terms and favourable outcomes in fast-paced environments.   Laminar isn’t the place for you if any of the following is true:   - You want an easy, chilled-out role without much challenge   - You like to be the smartest person in the room   - You don’t like regularly receiving structured and honest feedback to support your development - You prefer to do your own thing rather than work with a team   ____________________________________________________________  Frequently Asked Questions     What kinds of projects would I be working on?  It’s common for people to be exposed to several projects in their first year with us. You’ll work on some of the most complex and interesting environments in the world. We’ve delivered over 100 data centres internationally, many of them fast-tracked and multi-package. Our teams have supported flagship infrastructure programmes like HS2 through integrated planning and digital delivery, contributed to over $30bn in power generation and transmission projects, and played a key role in the development of high-containment labs and R&D campuses for some of the world’s most advanced industrial and life sciences clients. You might find yourself working in sectors such as data centres, infrastructure (including defense, rail, nuclear, and highways), high tech (such as advanced manufacturing, pharmaceuticals, and semiconductors), or complex building projects. These aren’t hands-off assignments. They’re dynamic, hands-on environments designed for people who want to be challenged. We bring back the lessons from every project to help our team grow and deliver the highest levels of value. (Check out our case stories.)      Who are our clients?  Major owners/operators and main contractors with project values between £1m and £1bn+ globally.      Where would I be working?  One week you might be working from home. The next, you might travel to the site to meet the construction teams and help organise them. Maybe you’ll pop into our London office for a workshop or a beer. Maybe you’ll fly out to exotic (and sometimes not!) locations in Europe to visit clients. It really depends on what you want to get involved in and what fits with your life. We are very considerate of everyone's personal life, and work with you to secure working arrangements that support a healthy work/life balance.     How does what I do connect with the long-term impact on the construction industry?   You’re tasked with understanding and solving common problems. We don’t want to reinvent the wheel every time, so you’ll be responsible for documenting new solutions and evolving ones we’ve developed. This goes into our knowledge repository, which we’re going to open source to the industry.     The knowledge you capture will be used by us to build new products. You’ll constantly test those products in the field, so we can rapidly iterate and improve them for anyone in the industry to use.  ____________________________________________________________  Benefits    The standard stuff:   - Health Insurance Scheme. Comprehensive private health coverage - for you and your family. Because your well-being is our priority   - Pension Scheme. A competitive plan to help you plan for the long term - plus salary sacrifice options available to maximise your savings   - Bonus Scheme. As a permanent member of the team, you’ll share in our success. Our annual bonus is designed to reward both the now and the future - with a flexible mix of cash and high-growth equity that you choose. Bonuses are discretionary and based on performance   - Professional body membership. One fee covered per year - so you can stay connected to your field and develop your craft   - Cycle to Work Scheme. A tax-efficient way to get wheels - and do your bit for the environment     The life-changing stuff:  - In-house coaching. Regular 1:1 coaching sessions, fully confidential, to help you navigate challenges, build self-awareness, and grow intentionally - professionally and as a human being  - Equity upside. As we grow, you grow. Our generous equity scheme is especially powerful for those who stay with us on our journey. You help us build the future - and own a piece of it  - Flexible working. Work where it makes sense - most of our team works from home, visiting sites or clients regularly. We care about outcomes, not clock-ins  - Relentless development. Our goal is for every year here to be worth five years of development anywhere else. You’ll get a coach, a mentor, honest feedback, and a culture that challenges you to keep levelling up  ____________________________________________________________  Important! Applying properly    We get thousands of applications so please write us a letter as part of your application explaining:    - Why you want to join us   - What you’ll bring to the team     We aren't a giant, faceless corporation; we really care about the people who want to join our team, so your letter will be read carefully. After that, we’ll reach out to you to schedule a casual conversation to help you get to know us a bit better and tell us a bit about yourself. A couple of technical and personal assessments follow to understand your capability based on our own development matrix.      This is to ensure that when you join, you’re starting at the right level of responsibility. 

ClearScore

Commercial Executive - Credit Cards The ClearScore Commercial Team play a unique role in shaping user experiences. Responsible for partner relationships and commercial strategy, this team are on the front lines of innovation and play a key role in determining how to deploy ClearScore resources across our talented Product, Tech and Analytics teams to make the Clearscore marketplace the best place to shop for credit products. As a Commercial Executive, you will play a key role in building deep relationships with some of the most exciting fintechs and credit providers in the UK, as well as building a deep, data-driven understanding of the drivers of value in the marketplace. Reporting directly into the Credit Cards Commercial Manager, you will work closely with the product team and lending partners on continual optimisation of the product and the conversion funnel, manage commercial relationships with existing partners and negotiate deals with new partners. You will also dive deep into our platform's rich data to derive key business and new initiative insights, produce reports and spot trends. What you will be doing: * Day to day contact for our panel of Cards partners, covering marketplace performance, revenue reporting and ongoing initiatives. * Dive into the rich ClearScore dataset and produce analytics that unlock insight for partners and collaborate with them on the innovation of new propositions. * Build deep relationships with our lending partners with the goal of understanding their ambitions and challenges. * Work collaboratively to optimise the availability and accessibility of their products for ClearScore users. * Negotiate commercial arrangements with new/existing partners to ensure value created by our partnerships is appropriately shared. * Support the wider Commercial Team on Tech resource prioritisation by forecasting the value of new initiatives for ClearScore users, partners, and revenue * Work with the Product team to optimise the marketplace experience for ClearScore users * Create briefs for the Analytics team, seeking to answer data-related questions that get to the next level of detail in our data * Co-ordinate with the Marketing and CRM team on the creation, partner sign-off and performance optimisation of commercial email campaigns Skills we'd love you to have: * A track record of high achievement both at work and in academic performance. * Passion and enthusiasm for the problems we are solving, and an ability to use creativity and initiative in pursuit of these goals. * Ambitious, comfortable with ambiguity and ready to take on a lot of responsibility quickly. * A natural aptitude for data analytics and comfortable drawing insights from data. We don’t need you to be a data expert, but a level of understanding is crucial to being successful. * A growth mindset with a passion for learning. Previous work experience in any of the following would be beneficial, but not a requirement: * Strategy consulting. * A commercially focused and client-facing environment such as relationship / partner / account management. * Relevant work in a consumer finance, fintech or B2B tech company. Why ClearScore? ClearScore is the UK's #1 credit score and report app. We are also present in South Africa, Australia and Canada, with more than 20 million users globally and growing fast. Someone joins ClearScore every 20 seconds. We have established relationships with over 50 of the main lenders in the U.K., and have been a trusted tool for customers to manage their credit and make better financial decisions. Since October 2016 we have helped 1.8 million users take out a new credit card or loan. We are user-centric at our core and we believe in leveraging technology to enable positive financial choices. We are design-led and data-driven and we embed these behaviours in everything we do. Our company culture is a fundamental part of all we have achieved. We believe in hiring smart, driven, passionate and diverse people who are keen on having a real impact in our organisation. We trust you to manage your own time so we offer flexible work and no fixed desk hours. We don't micromanage and we believe in measuring outcomes rather than effort. We have an inclusive culture where all, regardless of seniority, are encouraged to contribute with their ideas, look after their wellbeing and actively seek opportunities for career growth. If you feel like this could be the place for you, apply and our Talent team will be happy to share more. Benefits: 25 paid holidays and a “duvet day” on your birthday Hybrid Work Environment Private health and dental cover - including mental health support through Bupa GP office visits Life assurance scheme Up to 6% matched pension Regular Lunch and Learns with guest speakers Dog-friendly office Daily breakfast and free snacks Access to discounts via Cobens Extras Free sports and social clubs Continued investment into learning and development Leadership-led training In-house psychotherapist Financial coach to help you plan and achieve your goals No clock-watching culture Generous maternity and paternity plans Culture and inclusion representatives Transparent pay structure and a career growth plan Equal Opportunities: ClearScore is committed to providing equal employment opportunities to all qualified individuals. As an equal opportunity employer, we are able to make reasonable adjustments to accommodate individuals with disabilities during the recruitment and selection process. If you require accommodation, please inform us in advance, and we will work with you to meet your needs   Our Hybrid Model:   We embrace a dynamic hybrid work environment that balances flexibility with collaborative in-person experiences. Our approach is designed to foster innovation, team connection, and individual productivity. Levels 1-5: Minimum 2 days per week in-office Level 6 and above: Minimum 3 days per week in-office We believe this structure offers the best of both worlds - the flexibility of remote work and the synergy of face-to-face collaboration. Our office days are carefully coordinated to maximise team interactions and learning/ mentorship opportunities. What This Means for You: Flexibility to manage your work and life Dedicated in-office days for team building and collaborative projects Office facilities (with plants!) designed for productive interactions Clear expectations and support for maintaining our hybrid schedule We’re committed to creating an inclusive environment that accommodates diverse needs while maintaining our collaborative culture.   Join us in shaping the future of work!   Note: While we offer flexibility, commitment to our hybrid schedule is an important aspect of our team culture and performance expectations.   Inclusion Policy We are always looking for talented individuals to join ClearScore. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for our people. Please see our People Policy Notice at https://www.clearscore.com/people-notice.