Creative Lead

The Platform team creates the technology that enables Spotify to learn quickly and scale easily, enabling rapid growth in our users and our business around the globe. Spanning many disciplines, we work to make the business work; creating the infrastructure, tooling, frameworks, and capabilities needed to welcome a billion customers. Visual Merchandising shapes how content looks and feels across the Spotify experience. We create the artwork, visual systems, and creative frameworks behind Spotify Playlists, Share Cards, Video Titles, Podcasts, and Audiobooks—bringing the world's largest audio platform to life for hundreds of millions of listeners every day. As AI transforms how creative teams imagine, develop, and produce work, we're looking for a visionary Creative Lead to define what's next. This is an opportunity to shape the future of visual storytelling at Spotify by combining world-class creative leadership with emerging technologies, ensuring every visual experience remains unmistakably Spotify while inspiring audiences around the world.

WHO WE ARE WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead clients in business transformation and marketing modernization, connecting strategy directly to execution. Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation, CRM, and CX work within a unified global operating unit across 40+ markets. WPP Enterprise Solutions works alongside best-in-class partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our clients’ businesses. We have the work, you have the chops. Together, nothing can stop us. Create scroll-stopping, neck-turning, convention-defying design and award-winning digital experiences for some of the biggest and most iconic global brands.  Yadda yadda yadda. But no really, that’s what we offer – and it’s why we need you.  Come visualize brand experiences for us. Dream up ideas with us. Define ‘best-in-class’ for digital communication. Do it as part of our amazing Experience Design team, based in vibrant London and a central part of the CRM, marketing automation and personalisation powerhouse that is VML MAP.  WHAT WILL YOUR DAY LOOK LIKE? As our new Designer, you will work on CRM and loyalty projects for several global clients, as well as digital experiences that meet their business objectives and lofty ambitions – something you’ll know all about as you gain a deep understanding of their businesses and audiences. Your primary job will be to create creative content in various forms with tasks that include:  * Designing and defining visual guidelines and master templates for CRM  * Advising on design and visual identity of content used in direct marketing channels such as emails, SMS, apps, paid and social media, and loyalty programs  * Creating content assets for templates within existing design guidelines  * Creating or adapting illustrations, icons, logos and more  * Visualizing strategies and customer journeys and ensuring a cohesive visual experience  But your job will also be to support conceptualizing engaging consumer-facing digital experiences, including:  * Brainstorming with other creatives, or on your own  * Seeing and visualizing the complete picture – from first click to loyal consumer  * Playing an active role in projects, from initial idea generation to execution and approval – closely liaising with Experience Strategists, Account Directors, Consultants and more  WHO ARE YOU GOING TO WORK WITH? As a member of the Experience Design team, you will work closely with talented designers, copywriters, motion designers and creative leads, as well as communication strategists, CX/UX designers, data scientists, tech developers and project managers.   The office is centrally located in London, and we’ll expect not only exceptional work from you, but also to contribute to the fun, friendly, collaborative and innovative atmosphere that echoes through our office space. We come from diverse backgrounds and have unique skill sets, so you’ll get plenty of opportunities to grow and apply your expertise.  WHAT DO YOU BRING TO THE TABLE? You thrive in a fast-paced, collaborative environment with a high-volume workload often requiring short turnaround times. Your conscientious and solution-oriented mindset enables you to digest complex information and translate strategy and insights into impactful design and exciting ideas. You have great attention to detail, even when coloring outside the lines, ensuring all deliveries are spotless and effective.  Required skills and qualifications:  * 3+ years of design experience from an advertising or in-house agency  * Highly skilled in Figma, and Adobe Creative Suite programs, including Photoshop, Illustrator and preferably Adobe After Effects  * Comfortable working in PowerPoint, preferably including animations  * Familiar with Generative AI tools, including Claude, and comfortable with prompting and with a desire to master it  * Able to produce strong graphic design concepts as well as reinterpreting existing brand assets  * Able to adhere to brand guidelines (or create them, when needed)  * Good time management, a proactive mindset, and comfortable navigating ambiguity and questioning difficult briefs  * Experience with illustration, conceptual design and/or brand design a plus  * A high degree of fluency in English, both verbal and written, is required  A LEADER IN PERSONALIZED CUSTOMER EXPERIENCES VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation and CRM. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. Together, we are 1000 + technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities. A GLOBAL NETWORK We are part of the global VML network that encompasses more than 30,000 employees across 150+ offices in 60+ markets, each contributing to a culture that values connection, belonging, and the power of differences.  #LI-EMEA About WPP WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com. WPP (MAP/VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.  When you click “Apply now” below, your information is sent to MAP/VML. To learn more about how we process your personal data during when you apply for a role with us, on how you can update your information or have the information removed please read our Privacy policy. California residents should read our California Recruitment Privacy Notice.