Customer Data SME

iwoca

The company Small businesses move fast. Opportunities often don’t wait, and cash flow pressures can appear overnight. To keep going, and growing, SMEs need finance that’s as flexible and responsive as they are. That's why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed. We’ve already cleared the way for 100,000 businesses with more than £4 billion in funding. Our passionate team is driven to help even more SMEs succeed, through access to better finance and other services that make running a business easier. Our ultimate mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they drive. Hybrid in London or Leeds, United Kingdom We're looking for an M&A Intern to join manda, iwoca's M&A platform. This is a paid off-cycle internship of up to 6 months, with the intention to convert into a full-time analyst role. manda is where AI meets Mergers & Acquisitions. Over the last months we've built an unbeatable proposition for the UK market of buying and selling small businesses, and our pipeline is growing rapidly across both sell-side and buy-side. Most M&A firms shy away from the sub-£10m EV segment because information asymmetry, lack of knowledge, and low transaction sizes make it hard to serve profitably. iwoca has 150,000+ SME customers in the UK and a track record of building clean, automated processes, and manda is leveraging that to build the only M&A platform serving this market properly. Your edge as an intern: you'll work on live sub-£10m transactions from week one, not pitch books for deals you'll never touch. You'll see the full deal lifecycle (origination, diligence, execution, close) inside a venture small enough that the work you do moves the business, and you'll have AI and automation as leverage rather than as a side project. The team You'll sit inside the manda Deal Team and work directly with the people running the platform: our sell-side and buy-side Transaction Managers, our Due Diligence Manager, and the Venture Lead. The team is small enough that you'll be in the room for real decisions on live deals, and the tooling we use (CRM, VDR, AI automated workflows) is being built in parallel by the same people you'll be working alongside. The role The internship is split into two phases to give you both breadth across the deal engine and depth on a project you own. Phase 1: Core M&A Operations (first 2 months). You'll be embedded into one or more of our live workstreams depending on deal flow and team priorities. You'll do real day-to-day work supporting the team where it matters most. Likely placements include: * Sell-side execution: supporting our sell-side Transaction Managers across the deal lifecycle. Qualifying inbound and outbound vendor leads, preparing materials, populating Virtual Data Rooms, and coordinating buyer Q&A. * Buy-side execution: supporting our buy-side Transaction Manager managing the live pipeline of searchers and acquirers. Qualifying buyer mandates, matching them to live sell-side opportunities, and helping move deals through to LOI. * Due diligence support: working with our DD Manager on company valuation and diligence for live sell-side mandates. Turning raw SME data into clear reports on business model, financial position, and fair valuation. * Origination: identifying SMEs likely to sell, running our "likely seller" models against iwoca's customer base, and converting matches into mandates. * Product, data & AI: turning manual workflows into automated ones, mapping the data schema for our "Digital IM", and building AI-enabled tooling that gives our Transaction Managers leverage. You'll work closely with the Venture Lead on this. Phase 2: The project (months 3-6). Once you've built the foundation, you'll scope a project with the Venture Lead to solve a real problem or seize an opportunity you've identified during Phase 1. You'll spend the rest of the internship executing it end-to-end with full ownership and regular check-ins. Past examples of the kind of project we'd back: a model that scores acquisition targets against a buyer's mandate, an AI workflow that drafts a first-pass IM from raw accounts, or a structured outbound channel into a new vendor segment. Who you are You're interested in M&A, FinTech, or building things from scratch, and you want to do all three at once. Most importantly, you're smart, motivated, humble, and have a growth mindset. * You are need-driven. You take whatever is in front of you and move it forward, whether that's fixing a broken spreadsheet, calling a vendor, or cleaning up CRM data. You don't wait to be told what's important. * You are financially literate. You can read a P&L and a balance sheet, spot what's odd, and ask the question that surfaces the real story behind the numbers. * You are tech-curious. You bring your own stack, you're already using AI tools to multiply your output, and you treat any manual workflow you see as a candidate for automation. * You are a clear communicator. M&A runs on trust. You write professional emails, you're not afraid to pick up the phone, and you can hold a conversation with a 60-year-old business owner about the company they spent 30 years building. The requirements * Available for a full-time, off-cycle placement of up to 6 months. * Strong academic background, open to all disciplines though Finance, Economics, or Business preferred. * Any experience, projects, or initiatives that show genuine M&A, FinTech, or entrepreneurial interest. We care more about evidence of initiative than a polished CV. * Bonus: experience working with SME data, financing, or M&A workflows. The salary & conversion This is a paid internship with annual compensation of £30k. If it goes well and there's a fit on both sides, we'd convert you into a permanent role on the manda team, with compensation re-benchmarked against the new position. The culture At iwoca, the best idea wins. We model our culture on independent thinking, challenging untested logic, and evidence-based decisions. We prioritise learning and growth, and give people the autonomy to develop in the direction that makes them most effective. We're a tech company and believe in the power of AI to help us work faster and better. We provide the infrastructure where every iwocan always has access to the best models and where those models have access to all of our data. We will help our people to learn how to use and grow with the new tools available to them. The offices We put a lot of effort into making iwoca a great place to work: * Offices in London, Leeds, Berlin, and Frankfurt with plenty of drinks and snacks. * Events and community-led groups, including running groups, padel, and monthly ping-pong and pool competitions. The benefits * Flexible working hours. * Medical insurance from Vitality, including discounted gym membership. * A private GP service (separate from Vitality) for you, your partner, and your dependents. * 25 days’ holiday per year, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave. * A one-month, fully paid sabbatical after four years. * Instant access to external counselling and therapy sessions for team members that need emotional or mental health support. * 3% Pension contributions on total earnings. * An employee equity incentive scheme. * Generous parental leave and a nursery tax benefit scheme to help you save money. * Electric car scheme and cycle to work scheme. * Two company retreats a year: we’ve been to France, Italy, Spain, and further afield. And to make sure we all keep learning, we offer: * A learning and development budget for everyone. * Company-wide talks with internal and external speakers. * Access to learning platforms like Treehouse. Useful links: * iwoca benefits & policies

Carwow

OUR MISSION To become the car-changing destination of choice. By combining technology, media and deep automotive expertise, we've turned how people buy, sell, advertise and lease cars on its head. What started as a simple reviews site is now one of the largest online car-changing destinations in Europe. Last year alone we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. In 2024 we went big and acquired Autovia - creators of AutoExpress and Evo magazines - doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with almost 10m subscribers and over 1.1 billion annual views, while we sell 1.2 million print copies of our magazines and have an annual web content reach over 350million. And we’re a long way from done! YOUR MISSION As a Partner Account Director, you'll be responsible for cultivating and nurturing strong, long-lasting relationships with our Franchise, Mid-Market, and SME partners. You'll work closely with senior stakeholders at some of the largest Dealership Groups in the UK to ensure they get maximum value from the Carwow partnership and achieve their business objectives. Your goal will be to develop and drive a long-term strategy that ensures Carwow is embedded in their business and enables you to drive revenue growth. Partner Relationship Management * Unblock, build and foster strong, strategic relationships with key decision-makers at partner organisations, focusing on stakeholders at the senior level * Embed yourself within partner organisations to understand the drivers and internal dynamics that drive decision-making * Proactively identify partner needs, goals and pain points, and develop solutions to address them * Develop a thorough understanding of how industry trends and macroeconomic factors will impact partner businesses and their approach to third parties. * Serve as a trusted advisor, providing guidance and support on product usage, best practices, and industry trends. Partner Success & Adoption * Provide compelling data insights to help drive engagement at senior level * Conduct business reviews to assess partner satisfaction and identify opportunities for improvement and revenue growth * Drive product adoption and usage within partner organisations Revenue Growth & Expansion * Identify opportunities for upselling and cross-selling within existing accounts * Unlock opportunities to increase penetration within partner groups * Collaborate with sales teams to generate new business opportunities * Negotiate contracts and renewals to optimise revenue and customer satisfaction Data-Driven Insights * Mitigate partner churn through early risk identification. Monitor partner health metrics and proactively address any issues that may arise. * Leverage data analysis to identify trends, opportunities, and potential risks * Use data to inform strategic decisions and measure the impact of partner initiatives * Develop and implement data-driven strategies to improve partner engagement and retention   WHAT YOU'LL NEED * 4+ years in Account Management * Excellent communication and presentation skills, with the ability to articulate complex products to diverse audiences * Strong negotiation and problem-solving skills * Ability to build and maintain strong relationships at all levels of an organisation including C-Suite * Experience with CRM tools (e.g., Salesforce) and data analytics tools * A passion for technology and a desire to help partners succeed BONUS POINTS * Knowledge of the UK Automotive Retail Industry * Experience working in a Marketplace business * Experience working in a high growth scale-up WHAT’S IN IT FOR YOU * Hybrid working * Competitive salary to fund that dream holiday to Bali * Matched pension contributions for a peaceful retirement * Share options - when we thrive, so do you! * Vitality Private Healthcare, for peace of mind, plus eyecare vouchers * Life Assurance for (even more) peace of mind * Monthly coaching sessions with Spill - our mental wellbeing partner * Enhanced holiday package, plus Bank Holidays * 28 days annual leave * 1 day for your wedding * 1 day off when you move house - because moving is hard enough without work! * For your third year anniversary, get 30 days of annual leave per year * For your tenth year anniversary, get 35 days of annual leave per year * Option to buy 3 extra days of holiday per year * Work from abroad for a month * Inclusive parental, partner and shared parental leave, fertility treatment and pregnancy loss policies * Bubble childcare support and discounted nanny fees for little ones * The latest tech (Macbook or Surface) to power your gif-sending talents * Up to £500/€550 home office allowance for that massage chair you’ve been talking about * Generous learning and development budget to help you master your craft * Regular social events: tech lunches, coffee with the exec sessions, lunch 8 learns, book clubs, social events/anything else you pester us for * Refer a friend, get paid. Repeat for infinite money Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.

iwoca

We're looking for a Growth Marketing Lead This is a hands-on, high-impact role in which you will design and launch the end-to-end marketing strategy for our new SME insurance business. Your mission is to build a scalable, multi-channel growth engine that brings fast, flexible and fair insurance to underserved SMEs across the UK. The company We're here because we believe in SMEs. We believe they deserve better than confusing jargon, slow and outdated customer experiences, and being caught out by hidden conditions and fees. And we believe it's our job to help them navigate risk with confidence. Since 2012, iwoca has made finance fast, flexible, and fair for over 150,000 businesses. Now, we're doing the same for insurance. We're building a brand new insurance business from the ground up — to protect SMEs in the moments that matter most. Our passionate team is driven to help even more SMEs succeed by providing access to better finance and services that make running a business easier. Our ultimate mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they drive. The team The team is a small, smart, entrepreneurial group responsible for launching iwoca's new SME insurance business. The Growth Marketing Lead will be a founding member and report directly to the Insurance Venture Lead. Here’s how the team work together: * Customer-obsessed: The team challenges itself to build insurance that its customers actually want, rather than what insurers simply want to sell. * Curious & supportive: The team collaborates across disciplines to find creative solutions to complex problems in a safe and supportive environment. * Motivated & humble: The team is motivated, fast-paced and highly autonomous. We’re humble and make sure to celebrate wins and have fun along the way. * Entrepreneurial & growth-minded: The environment is ideal for someone who thrives on taking full ownership and is ready to roll up their sleeves and build. The role Strategy & Vision: * You will own the end-to-end marketing strategy, define our Go-To-Market approach, and run experiments across messaging, audiences, channels, pricing and customer journeys. * Initially, this is a very hands-on role where you will roll up your sleeves to launch and manage campaigns across digital, partner, and offline channels. * You will have the autonomy to drive the roadmap and, as the venture scales, ownership of the marketing budget and the opportunity to build and lead a marketing team of specialist direct reports. * Influence product development using conversion data and customer feedback to help the team prioritise features that drive acquisition. Execution & Scaling: * Develop and optimise a multi-channel growth engine by validating value propositions and scaling effective acquisition paths across search, social and direct mail. * Implement and manage lead nurturing workflows to guide prospects through the sales pipeline, including marketing and cross-selling B2B insurance products to our existing base of 150,000+ iwoca customers. * Own and drive core acquisition metrics and unit economics from top-of-funnel awareness to policy-bound conversion and renewals, ensuring we build a scalable and sustainable growth model. * Create high-converting content for all acquisition channels. * Leverage AI and automation tools to accelerate content creation, increase experimentation velocity and improve campaign optimisation. The requirements Essential: * 8+ years of experience owning customer acquisition in a startup, scale-up or venture environment, with responsibility for growth metrics and marketing spend. * An experimentation mindset with the ability to design A/B tests, interpret results, and make decisions even when data is noisy or imperfect. * A highly data-literate approach, comfortable reading dashboards, questioning anomalies, and using data to guide decisions. * Hands-on copywriting skills with a willingness to test, iterate, and start over if campaigns don’t convert. * Demonstrable expertise in marketing automation (HubSpot strongly preferred). Bonus: * Experience in fintech or insurtech. * Hands-on visual design and copywriting skills, with the ability to build and iterate your own content and assets using tools like Figma or Adobe Creative Suite. The salary We expect to pay from £80,000 - £100,000 for this role. But, we’re open-minded, so definitely include your salary goals with your application. We routinely benchmark salaries against market rates, and run quarterly performance and salary reviews. The culture At iwoca, the best idea wins. We model our culture on independent thinking, challenging untested logic, and evidence-based decisions. We prioritise learning and growth, and give people the autonomy to develop in the direction that makes them most effective. We're a tech company and believe in the power of AI to help us work faster and better. We provide the infrastructure where every iwocan always has access to the best models and where those models have access to all of our data. We will help our people to learn how to use and grow with the new tools available to them. The offices We put a lot of effort into making iwoca a great place to work: * Offices in London, Leeds, Berlin, and Frankfurt with plenty of drinks and snacks. * Events and community-led groups, including running groups, padel, and monthly ping-pong and pool competitions. The benefits * Flexible working hours. * Medical insurance from Vitality, including discounted gym membership. * A private GP service (separate from Vitality) for you, your partner, and your dependents. * 25 days’ holiday per year, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave. * A one-month, fully paid sabbatical after four years. * Instant access to external counselling and therapy sessions for team members that need emotional or mental health support. * 3% Pension contributions on total earnings. * An employee equity incentive scheme. * Generous parental leave and a nursery tax benefit scheme to help you save money. * Electric car scheme and cycle to work scheme. * Two company retreats a year: we’ve been to France, Italy, Spain, and further afield. And to make sure we all keep learning, we offer: * A learning and development budget for everyone. * Company-wide talks with internal and external speakers. * Access to learning platforms like Treehouse. Useful links: * iwoca benefits & policies