Director Solutions Design and Delivery

Wheely

ABOUT WHEELY Wheely is redefining premium transportation across major cities in Europe, the US, and the Middle East. We blend cutting-edge technology with the craft of five-star chauffeuring to deliver an experience trusted by more than 100,000 active riders and 1,200 corporate accounts. We’re a profitable, fast-growing scale-up with $43M raised and over $100M in annual revenue. Having recently launched in New York City, we’re expanding rapidly across the US and EMEA. If you take pride in your craft and want to help shape the next chapter of our growth, we'd love to hear from you. ABOUT THE ROLE As part of the Quality team in London, reporting directly to the Director of Customer Experience, you will be responsible for assessing the Quality of the services provided by the Chauffeurs in London, our largest market. A successful candidate will act as a Mystery Shopper, taking action where necessary to ensure that every journey is beyond expectations. RESPONSIBILITIES * Assess chauffeurs against Wheely Standards through mystery shops * Deliver constructive, on-the-spot coaching to chauffeurs, fostering a culture of continuous improvement * Uphold Wheely’s high level of customer experience by ensuring every chauffeur interaction meets our standards * Act decisively by following protocol in addressing issues with standards (e.g. blocking a chauffeur if they fail a QC) * Using the QC tool, provide detailed, accurate documentation after each inspection * Contribute insights to continually improve Wheely standards based on observed trends and feedback gathered during inspections * Oversee operations at specific locations (example train station, events etc), including on advising on ideal passenger experience, choosing in-app pins for pick up and drop off and managing on-site security where applicable REQUIREMENTS You are someone who takes personal pride in standards and believes luxury is delivered through consistency, discipline, and attention to detail. * 2+ years in a customer-facing luxury environment (e.g., five-star hospitality, premium aviation, private aviation, luxury services or retail). * Experience operating in environments where service quality is measured, audited, and non-negotiable. * Proven ability to coach, influence, and challenge others while maintaining trust and credibility. * Passion for luxury vehicles and a knowledge of their specifications is a plus * Experience driving in London is a plus * Flexibility, able to work at the office and conduct mystery shops all around the city area. WHAT WE OFFER * Office-based role in West London, four days a week with flexible start and finish times, plus one remote day of your choice * Competitive Salary  * Employee stock options plan * Private medical and dental insurance * Life and critical illness cover * Best-in-class equipment * Monthly credit towards Wheely journeys * Cycle to Work scheme * Professional development stipend All of your personal information will be collected stored and processed in accordance with Wheely’s Candidate Privacy Notice

NexGen Cloud

Executive Assistant to the CRO & CFO Location: London, UK (Hybrid) Department: Commercial & Finance Reporting to: Chief Revenue Officer (CRO) and Chief Financial Officer (CFO)   ABOUT NEXGEN CLOUD: NexGen Cloud is the company behind Hyperstack, a full-stack AI cloud serving tens of thousands of customers from AI researchers to enterprises running the world's most compute-intensive workloads. We deliver on-demand and private GPU infrastructure to teams who treat performance as a requirement, not a feature. We're a tight-knit, fast-moving team working at the cutting edge of AI cloud infrastructure. We practice what we preach, equipping our people with AI at every level so we can solve harder problems, ship faster, and keep raising the bar for what enterprise GPU infrastructure looks like. THE ROLE: EXECUTIVE ASSISTANT TO THE CRO & CFO This role exists to give our CRO and CFO the time and headspace to focus on what matters most, as NexGen Cloud continues to scale at pace. You'll have direct ownership over their diaries, correspondence, meeting preparation and the wider operational rhythm that keeps two of our busiest executives moving efficiently. Role positioning: This is a role for someone who enjoys responsibility, autonomy and seeing the tangible results of their work — a trusted right hand who can operate with discretion across commercial, financial and leadership matters. WHAT YOU'LL BE DOING: Rather than a long checklist, here's what success in this role looks like: * Own and manage the CRO and CFO's complex, multi-timezone diaries — proactively resolving conflicts and protecting time for the highest-priority work * Act as the first point of contact for the CRO and CFO, triaging inboxes, drafting correspondence, and representing their voice with professionalism and discretion * Coordinate board meetings, leadership offsites and commercial reviews, including logistics, briefing materials and accurate minutes * Support the preparation of board packs, investor materials and quarterly business reviews on behalf of the CRO and CFO * Arrange travel, accommodation and expenses for the CRO and CFO, ensuring efficiency and compliance with policy * Partner with the CRO and CFO on ad hoc strategic and operational projects, from research to tracking progress against milestones * Identify opportunities to simplify, optimise and scale the way the office and executive support function runs ABOUT YOU: We're more interested in how you think and work than in a perfect CV. You'll likely bring a combination of the following: Essential * Proven experience as an Executive Assistant supporting C-suite or Director-level executives in a fast-paced commercial environment * Exceptional organisational and time-management skills, with the ability to manage competing priorities without sacrificing quality * Outstanding written and verbal communication skills, with the ability to draft polished correspondence and materials independently * High emotional intelligence and professionalism, building trusted relationships across all levels of seniority * Advanced proficiency in Microsoft Office 365 (Outlook, Word, Excel, PowerPoint, Teams) and other productivity tools Nice to Have * Experience supporting executives within a technology, cloud computing or high-growth scale-up environment * Familiarity with CRM or project management tools (e.g. HubSpot, Asana, Notion) * Experience supporting across Finance or Commercial functions, with an understanding of board and investor reporting cycles WHAT WE OFFER: * Competitive salary and annual discretionary bonus scheme * Employee wellbeing benefits * 25 days of holiday, plus public holidays * Flexible working arrangements (remote or hybrid, depending on role and location) * Real ownership and autonomy, with the trust to take initiative and experiment * The opportunity to make a visible, meaningful impact as we scale * Executive Assistant to the CRO & CFO MORE INFORMATION Head over to our NexGen Cloud careers page to view current openings and follow us on LinkedIn and X to learn more about our journey, newest releases and hear exciting news in the neocloud space.

Soho House

The Role.. Soho House is growing at pace, with a strong global pipeline of new site acquisitions, conversions and developments. The Senior Analyst, Development is a high-potential, analytically driven role that will own the financial modelling, feasibility analysis and underwriting outputs that underpin Soho House's new site development programme, ensuring every opportunity in the pipeline is supported by rigorous, well-structured and presentation-ready financial analysis. Approximately 80% of this role is dedicated to development finance and underwriting. The Senior Analyst will be responsible for building and maintaining financial models, preparing investment decks, maintaining the development pipeline tracker, and coordinating inputs from across the business. In addition to underwriting individual development projects, the role will support the enhancement of Soho House’s development underwriting standards and methodologies, strengthening capital discipline, improving decision‑making quality and supporting a scalable, repeatable acquisition and development process as the business continues to grow. The remaining 20% of the role provides broader support to the Executive Strategy Director on Executive-level, cross-functional priorities, materials, and ad hoc strategic analysis, providing the role with a holistic view into the Company’s priorities. This is an ideal role for someone with a strong finance or investment background who wants to deepen their expertise in development finance and learn about the many facets of running a fast-moving, brand-led global business, with direct exposure to senior leadership and Board-level decision-making. This role reports directly to the Executive Strategy Director, working in close partnership with Finance, Development, Design, Legal, and Operations. Key Responsibilities Financial Modelling & Analysis * Build, own and refine financial models for new site development opportunities, incorporating development capex, pre-opening costs, operating forecasts, cash flow phasing, return metrics and sensitivities. * Stress-test models against a range of scenarios and capital structures, surfacing key risks and partnering with the Executive Strategy Director to align on inputs to underpin the recommended proposal for Leadership approval. * Ensure models are accurate, well-structured and auditable, built to a standard that can be presented to senior leadership and the Board. * Update models as deal terms, operational assumptions or market conditions evolve throughout the development process. * Support post-opening performance reviews, comparing actual outcomes against underwriting assumptions and identifying key variances and learnings to feed back into future models. Underwriting Decks & Investment Materials * Own the end-to-end preparation of underwriting decks and investment papers, translating financial model outputs into clear, compelling narratives for senior leadership and the Board. * Prepare supporting materials for development pipeline reviews, including summary outputs, one-pagers and scenario comparison slides. * Ensure all investment materials are presentation-ready, well-designed and communicate the right level of detail for the intended audience. * Maintain and continuously improve underwriting templates and standards, ensuring consistency across all development opportunities. * Embed learnings from post‑opening performance and outcomes back into underwriting standards to drive continuous improvement and smarter capital allocation. Pipeline Coordination & Cross-Team Input * Coordinate the collection of assumptions and inputs from Development, Legal, Operations and FP&A, sourcing, consolidating and quality-checking information from across the business. * Hold cross-functional stakeholders accountable for delivering their inputs on time, escalating delays to the Executive Strategy Director as needed. * Maintain the development pipeline tracker, keeping all active opportunities up to date and accurately reflected. * Manage the cadence of underwriting-related meetings, preparing agendas, pre-reads and follow-up actions to keep workstreams moving efficiently. Thought Partnership & Analysis * Actively contribute ideas, challenge assumptions and offer analytical perspectives — this is not a passive support role, but one that expects genuine intellectual engagement. * Identify patterns, inconsistencies or opportunities in data and models, surfacing these proactively to the Director. * Support the evaluation of alternative scenarios, phasing options and strategic trade-offs, helping the Director stress-test recommendations before they go to senior leadership. Strategic & Executive Support * Provide analytical and presentation support to the Executive Strategy Director on ad hoc strategic priorities, executive materials and cross-functional projects as they arise. * Conduct research, benchmarking and data analysis to inform recommendations, pulling together information from internal and external sources into clear, structured outputs. * Support the preparation of board materials, leadership briefings and strategic reviews as required, owning first-draft production and iterating based on feedback. Skills & Experience.. Essential * 2–4 years' experience in investment banking, real estate finance, private equity, development finance or a related analytical role. * Strong academic background in finance, economics, real estate or a related analytical discipline. * Advanced Excel and financial modelling skills; highly comfortable building multi-year, multi-scenario models from scratch and stress-testing the work of others. * Strong PowerPoint skills; able to translate complex financial analysis into clear, well-structured and visually compelling presentations. * Highly organised and detail-oriented, with the ability to manage multiple live workstreams simultaneously without dropping the ball. * Proactive and commercially curious; takes ownership of their work and looks for ways to add value beyond what's been asked. Desirable * Experience in international, high‑growth or brand‑led businesses. * Familiarity with development finance structures including leases, management agreements and propco/opco arrangements. * Exposure to Board or Investment Committee‑level decision‑making. * Understanding of hospitality or membership‑based operating models. Personal Attributes * Commercially focused, analytical and detail‑oriented. * Comfortable operating in a fast-paced environment. * Confident, pragmatic communicator with strong stakeholder presence. * High sense of ownership and accountability for deadlines and financial outcomes. * High standards and low ego, focused on producing great work to support the success of the team. Benefits… Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career. * Annual Every House Membership * 50% off Food & Drink, 7 days a week * Staff Room Rates * Private Health and Dental Care * Weekly Pay * Life Assurance * Up to 50% Staff Discount on Cowshed & Soho Home * In Office Dog Policy on Fridays * Season Ticket Loan * Christmas Office Closure * In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. * Free Counselling Sessions * Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate. * Continuous training to develop yourself personally and professionally * Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.