Enterprise Account Manager - Franchise and Ireland

Senior Enterprise Account Manager

Too Good To Go

At Too Good To Go, we have an ambitious mission: to inspire and empower everyone to fight food waste together. More than 1/3 of all food produced in the world is wasted. And that has a huge impact on the health of our planet. 10% of greenhouse gas emissions come from food waste and loss. Through our marketplace app, we connect businesses that have unsold, surplus food, with consumers who can buy and enjoy it at a significantly reduced price. We are a certified B Corporation with a mission to empower everyone to take action against food waste. Alongside our marketplace app, we create educational tools, explore new business solutions, and influence legislation to help reduce food waste. We’re looking for talented people with diverse skills and backgrounds to add to our rapidly growing team. That is where you come in: we’re looking for an exceptional Senior Key Account Manager to join our UK office, based in London.  Your mission: Your primary responsibility is to drive the growth and optimisation of our largest and most strategically important enterprise Accounts, focusing on increasing our footprint (active stores) across all sites within a partner's portfolio, and saving more food from being wasted (bags saved). You will achieve this by looking for ways to strengthen and grow partner relationships, directly owning complex negotiations with senior stakeholders across their business. You will be responsible for driving innovative solutions forward at pace, to identify and pursue new opportunities, and setting best in class examples of how we collaborate with partners to help them reduce food waste. Reporting to the Out of Home Segment Lead, you will hold accountability for setting strategic direction across your partners, collaborating closely with our Key Account Store Operations Team, Marketing and global commercial functions including Product. You will support ongoing Key Account excellence, while also acting as a senior role model, coaching and mentoring Key Account Managers within the team. The role will include: * Account Prioritisation, Strategy & Growth: Autonomy in prioritising and managing your own portfolio made of Too Good To Go’s largest and most strategic partners, developing strategies to grow revenue from your accounts by working with the partner to increase store coverage and reduce waste through utilising Too Good To Go, creating tailored, joint business and marketing plans. * Partner Stakeholder Management: Managing and developing strong relationships with senior stakeholders, mapping out champions and being able to influence decision makers at the highest levels to ensure business KPIs are achieved. * Stakeholder Management & Communication: Be the voice internally for your partners, working closely with, but not limited to, Senior Leadership, Operations and Marketing teams to maximise joint growth opportunities — including regular alignment with the Head of Key Accounts and the Country Director on account strategy, performance and escalations. * Pipeline Management & Forecasting: Keeping internal pipeline management and target tracking tools (e.g. Salesforce and Google Sheets) up to date to ensure accurate forecasting of monthly and quarterly revenue opportunities, creating financial projections to flag risks whilst devising mitigation plans where and when needed. * Product Knowledge & Solution Selling: Understanding of wider company strategy and ongoing product development, deeply understanding partner's needs and mapping value drivers against Too Good To Go's product suite. * Data Analysis & Pitching: Working closely with the Store Operations Manager to surface insights leading to operational store improvements and growth opportunities, making use of presentation skills and storytelling to present ideas and gain Head Office buy-in. * Food Waste Knowledge: Upskilling to become a food waste expert, aiming to embed the importance of food waste reduction with partners and reinforce our credibility as a strategic partner. * Market Research & Solution Selling: Independently search for new opportunities, learn about businesses in depth, map key stakeholders and understand their decision-making process in order to drive success of Too Good To Go within their business. * Coaching & Team Development: Act as a coach and mentor to other Key Account Managers, sharing best practice and account strategy expertise, and support the Team Lead with the design and delivery of learning and development initiatives across the year. OUR VALUES: * We Win Together * We Raise the Bar * We Keep It Simple * We Build A Legacy * We Care WHAT WE OFFER: * A rare opportunity to work in a social impact company (and certified B Corporation!) where you can see real and tangible impact in your role * Working alongside an international community of users, partners and 1,300+ colleagues across 20 countries that are on the same important mission * Personal and professional development opportunities in a fast-paced scale-up environment * An inclusive company culture where you can bring your authentic self to work * A strong, values-driven team culture where we celebrate successes and socialise with colleagues that care to offer * A competitive salary with opportunity for performance-related bonuses * 25 days of annual leave, in addition to UK Bank Holidays * Christmas Eve and New Year’s Eve off as well * Private business health insurance, with numerous perks and well-being benefits BENEFITS: * WORK FLEXIBLY:  * Enjoy hybrid working from our great offices, at home or abroad * Extra parental leave and days off beyond local legislation and the option to take an extra week of unpaid leave * Health insurance and pension plans (subject to country of employment) * Additional days off for significant life events * CELEBRATE & SOCIALISE * Regular social events like summer and winter parties * Coffee, snacks and fully-equipped kitchens * Get to know our community with a monthly free Surprise Bag * Paid volunteer time through our Shareback volunteering programme * Women in the Workplace, P.R.I.D.E., People of Colour and Functionally Diverse Employee Resource Groups HOW TO APPLY: * We take recruitment very seriously, so please carefully read everything we have written above. Please also check our website and international media in order to get a good overview of Too Good To Go * Submit your CV and Cover letter in English * Please note that we only accept applications coming through our platform. No CV or Cover Letter will be accepted by email or Linkedin direct messaging   #LI-AS1 A Movement for Everyone We want to inspire and empower everyone to fight food waste together. With that mission, it’s only natural that we want to build a diverse and inclusive team of highly capable individuals who are passionate about doing things in a better way. We strongly believe we all excel and are more creative when we’re allowed to be ourselves, and we’re committed to a culture where all of us belong. We are an equal opportunity employer and all employment is decided on the basis of qualifications, merit and business need. If you need reasonable accommodation at any point in the application or interview process, please let us know.

Franchisee Manager, Enterprise QSR

Deliveroo

Franchisee Manager, Enterprise QSR (UK and Ireland)   Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Commercial team sits at the centre of Deliveroo's marketplace, shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand, this is the team for you.   The Role   As Franchisee Manager, you will be Deliveroo's main commercial presence on the ground across your region, looking after some of our largest and most complex franchise networks, including the UK's biggest QSR brands. You will be responsible for growing franchisee advertising impact, raising operational standards, and building strong relationships with franchise operators that drive real growth.   You will:   * Own your portfolio: You are responsible for a large, multi-brand franchisee portfolio across your region. These are your accounts. You run the relationships, you own the numbers, and you are the person operators call. * Onboard new sites: Get new franchisees and newly opened sites set up properly. As brands grow, every new operator needs to understand the platform, know the standards, and have a relationship with you before problems arrive. * Grow advertising impact: Help franchisees grow their business through Deliveroo advertising. Most operators are only scratching the surface of what ads can do, and your job is to change that through consultative conversations about driving growth. * Raise operational standards: Work with franchisees to close operations gaps that impact rider and customer experiences. You are the person who makes it happen on the ground. * Build the local promo plan: Work with each franchisee to shape the promotional activity that suits how they trade, and how they can maximise growth. * Work with the national team: What you do in the field should drive the national strategy. You will ensure the national strategy is executed with excellence across your franchisee portfolio. * Report and track: Keep your weekly tracking up to date, present your region's performance every month, and contribute to quarterly business reviews. You will be a key part of your partners success   The Candidate:   This role suits someone who combines genuine commercial hunger with the ability to build trust quickly across very different franchise operators, from a multi-site owner running several restaurants to a network manager covering a whole region. You are comfortable in the field, self-directed, and able to hold your own in commercial conversations without always having a senior sponsor in the room. You understand that great relationships and great commercial outcomes are not in tension.   The desired skills/experiences include:   * Commercial foundation: 2 or more years in field sales, territory management, account management, or franchise support. Experience working with or within QSR or franchise businesses is strongly preferred. You understand how operator economics work and how commercial decisions get made at franchisee level. * Data fluency: Confidence reading dashboards and drawing your own conclusions. You will not need a data team to tell you where your portfolio is underperforming. You will already know, and you will walk into franchisee meetings with the numbers that make the case. * Field credibility: A proven ability to build genuine relationships at business owner level. As comfortable sitting down with a franchisee owner as presenting to a regional brand director. You earn trust through preparation and follow-through, not job title. * Commercial instinct: You understand how advertising investment relates to growth, and you can make that case convincingly to a sceptical franchisee. You do not just take orders. You sell, influence, and bring partners with you on the journey. * Resilience and pace: This is a field-based role with significant travel. You thrive on variety and manage your own schedule effectively. * Team player: You take direction stakeholders, and you share what you learn on the ground quickly. The whole team is better when you bring back what you are seeing. * Organisation: Able to manage a large, geographically spread portfolio across several brands at once, knowing when to escalate, when to solve things yourself, and how to communicate clearly without creating noise.   Why Join Us?   At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:   🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best.   We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.   Our Global Structure   Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.   Diversity, Equity and Inclusion   At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!

Franchisee Manager, Enterprise QSR

Deliveroo

Franchisee Manager, Enterprise QSR (UK and Ireland) Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Commercial team sits at the centre of Deliveroo's marketplace, shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand, this is the team for you. The Role As Franchisee Manager, you will be Deliveroo's main commercial presence on the ground across your region, looking after some of our largest and most complex franchise networks, including the UK's biggest QSR brands. You will be responsible for growing franchisee advertising impact, raising operational standards, and building strong relationships with franchise operators that drive real growth. You will: * Own your portfolio: You are responsible for a large, multi-brand franchisee portfolio across your region. These are your accounts. You run the relationships, you own the numbers, and you are the person operators call. * Onboard new sites: Get new franchisees and newly opened sites set up properly. As brands grow, every new operator needs to understand the platform, know the standards, and have a relationship with you before problems arrive. * Grow advertising impact: Help franchisees grow their business through Deliveroo advertising. Most operators are only scratching the surface of what ads can do, and your job is to change that through consultative conversations about driving growth. * Raise operational standards: Work with franchisees to close operations gaps that impact rider and customer experiences. You are the person who makes it happen on the ground. * Build the local promo plan: Work with each franchisee to shape the promotional activity that suits how they trade, and how they can maximise growth. * Work with the national team: What you do in the field should drive the national strategy. You will ensure the national strategy is executed with excellence across your franchisee portfolio. * Report and track: Keep your weekly tracking up to date, present your region's performance every month, and contribute to quarterly business reviews. You will be a key part of your partners success The Candidate: This role suits someone who combines genuine commercial hunger with the ability to build trust quickly across very different franchise operators, from a multi-site owner running several restaurants to a network manager covering a whole region. You are comfortable in the field, self-directed, and able to hold your own in commercial conversations without always having a senior sponsor in the room. You understand that great relationships and great commercial outcomes are not in tension. The desired skills/experiences include: * Commercial foundation: 2 or more years in field sales, territory management, account management, or franchise support. Experience working with or within QSR or franchise businesses is strongly preferred. You understand how operator economics work and how commercial decisions get made at franchisee level. * Data fluency: Confidence reading dashboards and drawing your own conclusions. You will not need a data team to tell you where your portfolio is underperforming. You will already know, and you will walk into franchisee meetings with the numbers that make the case. * Field credibility: A proven ability to build genuine relationships at business owner level. As comfortable sitting down with a franchisee owner as presenting to a regional brand director. You earn trust through preparation and follow-through, not job title. * Commercial instinct: You understand how advertising investment relates to growth, and you can make that case convincingly to a sceptical franchisee. You do not just take orders. You sell, influence, and bring partners with you on the journey. * Resilience and pace: This is a field-based role with significant travel. You thrive on variety and manage your own schedule effectively. * Team player: You take direction stakeholders, and you share what you learn on the ground quickly. The whole team is better when you bring back what you are seeing. * Organisation: Able to manage a large, geographically spread portfolio across several brands at once, knowing when to escalate, when to solve things yourself, and how to communicate clearly without creating noise. Why Join Us?   At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:   🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best.   We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.   Our Global Structure   Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.   Diversity, Equity and Inclusion   At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!