
ElevenLabs · London
ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first hum...
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of
businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's
most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was
$11B - multiples of 11, always.
monitoring, and reliability necessary to deploy voice and chat agents at scale.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are
researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact,
we want to hear from you.
to operations.
the boundaries of what’s possible.
immediate role and responsibilities.
and Italy.
ElevenLabs moves fast - and our Enterprise Deployment team sits at the sharpest edge of that speed. Responsible for deploying AI
agents into production across the world's largest enterprises, the team has grown from 4 to over 50 people in the last twelve
months and operates across every major geography.
This is a high-trust, hands-on role for someone who thrives in technically complex, fast-moving environments and takes genuine
ownership of the details that keep senior leaders and their teams running at their best.
You will be the operational backbone for the person who leads Enterprise Deployment - managing calendars, coordinating across time
zones and enterprise customer relationships, handling travel, and owning the day-to-day administrative tasks that allow the team
to focus on what matters most: deploying world-class AI agents and growing a high-performing global team.
across the broader team
contexts
government and regulated industry contacts
logistics for a 50+ person distributed team
asked
high-growth environment
simultaneously
executives and government contacts to vendors and internal teams
navigate complex situations with maturity
This role will require you to be based in London, with the ability to travel into the office as required.
#LI-Remote
Who is Atominvest Atominvest is the operating system for modern private markets asset managers. Our modular, flexible SaaS technology underpins key investor- and portfolio-management workflows. Our customers are sophisticated private equity, growth equity, and private credit firms managing billions in assets globally. We aim to deliver ongoing high-quality outcomes for them through a long-term partnership mindset. At Atominvest, you’ll be working on something very exciting: the future of work, investments and sustainability/ ethical investing for the world’s best investors and delivering a positive impact through this. Based on the growth we are experiencing, we think we’re on to something big. It won’t be easy. Joining a scale up business is an amazing and rewarding challenge, pushing well beyond the boundaries of natural growth cycles. You’ll move quicker than feels comfortable and be brilliant at continually re-prioritizing what must get done to keep Atominvest growing year over year at the pace of the best SaaS companies on the planet. We’ve gone from zero to ten, now we’re looking to go from ten to one hundred! Role Overview As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of our platform for some of the world's most sophisticated alternative investment managers. You will be the primary relationship lead across complex, multi-stakeholder implementations — responsible for fast time-to-value, deep product adoption, and long-term account growth. This role sits at the heart of our commercial organisation, requiring someone equally comfortable in an Excel-heavy data migration and a C-suite business review. You will work closely with Product, Engineering, and Sales to ensure client outcomes are consistently delivered at the highest standard. What You'll Be Doing * Own the full client lifecycle: requirements gathering, configuration, data migration, UAT, training, go-live, and post-deployment success * Lead structured implementation programmes for enterprise clients, managing complex timelines, dependencies, and senior stakeholder expectations * Run discovery workshops and executive business reviews with both operational and C-level contacts * Analyse client datasets, fund structures, and reporting workflows to design and configure optimal platform solutions * Proactively manage risk and escalation — keeping implementations on track in fast-moving, regulated environments * Partner with Product to manage change and operational risk during feature deployments — coordinating rollouts, communicating impact to clients, and ensuring new functionality lands smoothly within live production environments * Act as the bridge between clients and the product roadmap — gathering structured feedback, influencing prioritisation, and owning the end-to-end delivery of new features to your client base * Deliver consistently high-quality, responsive support, treating every client issue with urgency and ownership * Identify and develop expansion opportunities by understanding clients' broader operating models and strategic goals * Act as the voice of the client internally, contributing structured product feedback to Engineering and Product Requirements * 3–6 years in a Customer Success, Implementation, or client-facing role within B2B SaaS — specifically serving financial services or asset management clients * Demonstrable experience managing enterprise implementations end-to-end, including data migration and multi-phase delivery * Solid working knowledge of private markets, fund structures and investor reporting * Exceptional project management instincts — you track every dependency, own every deadline, and communicate proactively when things shift * Highly analytical, with strong Excel skills and comfort working with complex client datasets * Polished, precise communicator — written and verbal — with the confidence to challenge and guide senior stakeholders * High professional standards and meticulous attention to detail; you notice what others miss * Entrepreneurial mindset: you thrive with autonomy, move quickly, and bring solutions not problems * Bonus: formal PM methodology (PMP, PRINCE2, etc.) What we offer * Competitive compensation (fixed base salary + performance incentives) * 25 days of holiday per year + bank holidays * Hybrid working style (a minimum of 3 days in our central London office is required) * Cycle2Work scheme * Employee Assistance Programme (EAP) to support employee wellness * A culture of trust, ownership, responsibility and autonomy in your work * An incredible team of smart and mission-driven people to work with * Fun working atmosphere * Significant growth opportunities * Company-wide socials and events
We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. We are looking to speak to candidates who are based in London for our hybrid working model. AS AN IDEAL CANDIDATE, YOU WILL HAVE: * Ideally 8 to 11 years of related experience in a customer facing role, with 5 to 7 years of experience in pre-sales with enterprise software * Minimum of 3 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity * Experience designing with scalable and highly available distributed systems in the cloud and on-prem * Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology * Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership * Ability to strategize with sales teams and provide recommendations on how to drive a multi-threaded account strategy, aligning other MongoDB and ecosystem resources to move towards a mutually beneficial account plan * The ability to travel up to 25% * A Bachelor’s degree or equivalent work experience YOU MAY ALSO HAVE: * Experience selling databases and/or deploying applications with any of the major cloud providers * Experience with database programming and data models * Experience in data engineering or AI/ML projects * Experience in transforming legacy systems and platforms into modern, scalable, and efficient technology stacks * Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message * A MongoDB Certification * A Cloud Provider Certification WHAT YOU DO AT MONGODB: In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will: * Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB * Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders * Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation) * Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events * Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction * Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members * Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends WHAT YOU WILL LEARN: MongoDB Product Suite Mastery: * Core Database Server: Master the fundamentals and advanced features of MongoDB's core database * Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts * Relational Migrator: Learn to migrate from relational databases seamlessly Market-Relevant Technologies: * Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms * Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes Modern Architecture Design: * Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security * Cutting Edge RAG and AI Architectures: Help customers on their generative AI journeys and working with industry leading partners in the space Sales Techniques and Soft Skills: * Effective Communication: Master presentations, demonstrations, and whiteboarding * Client Interaction: Develop strategies for discovery and objection handling Industry Insights: * Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries ABOUT MONGODB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID: 2273450328
Alpha Financial Markets Consulting (Alpha) is a leading global consultancy to the financial services industry. We are a boutique management consulting firm that offers the world’s top industry players a competitive edge through our expertise and industry insight. Our team is of a uniquely high calibre and by focusing across the General Insurance & Specialty value chain, we build deep knowledge and experience within our industry. We have our headquarters located the United Kingdom, as well as offices in major global financial centres across the United States, France, Netherlands, Luxembourg, Switzerland, and Asia. The Insurance team works with industry leading carriers, brokers, market bodies, ancillary businesses, and technology providers to position our clients for future success. We have a fast growing team of dedicated consultants with deep experience from working both within the industry and consulting. Successful candidates should expect a diverse range of complex and strategic engagements across the market. As we continue to expand our client base and expertise, we are looking for individuals to join our team to support our growth journey. Please see below an outline of the responsibilities of the role as well as the requirements. ROLE OVERVIEW We are seeking an exceptional Application & Software Engineering Lead with deep Insurance domain expertise to drive the design, delivery, and evolution of our core technology platforms. This is a high-impact leadership role sitting at the intersection of engineering excellence and insurance business capability, responsible for leading cross-functional engineering teams to deliver scalable, resilient, and compliant software solutions. You will act as a trusted technology partner to the world’s largest insurance firms, translating complex insurance workflows — spanning policy administration, underwriting, claims, and regulatory compliance — into robust, modern application architectures. You will set the technical vision, champion engineering best practices, and cultivate a high-performing team culture. KEY RESPONSIBILITIES ENGINEERING LEADERSHIP * Lead, mentor, and grow a team of software engineers, architects, and analysts across multiple squads. * Define and uphold engineering standards, coding practices, and quality frameworks across the function. * Drive a culture of continuous improvement, psychological safety, and technical craftsmanship. * Conduct regular 1:1s, performance reviews, and career development conversations with direct reports. * Collaborate with Engineering Managers, Product Owners, and Delivery Leads to ensure aligned, outcome-driven delivery. APPLICATION STRATEGY & ARCHITECTURE * Own the application roadmap for core insurance platforms, including policy management, claims, underwriting, and distribution systems. * Design and govern scalable, event-driven, cloud-native architectures appropriate for the insurance technology landscape. * Lead technical design reviews, architecture decision records (ADRs), and proof-of-concept evaluations. * Assess and manage technical debt; prioritise remediation in balance with feature delivery. * Evaluate and recommend third-party insurance software (e.g. Guidewire, Duck Creek, Majesco) and integration patterns. INSURANCE DOMAIN DELIVERY * Apply specialist knowledge of insurance business processes to shape technical solutions that meet regulatory and operational requirements. * Oversee delivery of insurance-specific capabilities: policy lifecycle management, claims handling, bordereaux processing, reinsurance ceding, and premium calculation engines. * Ensure compliance with industry standards and regulations including Solvency II, FCA requirements, market standards, and GDPR. * Act as a subject matter expert (SME) bridging business stakeholders and engineering teams on insurance domain requirements. DELIVERY & EXECUTION * Own end-to-end software delivery for one or more product areas; accountable for quality, timeliness, and technical integrity. * Champion Agile and DevSecOps practices; contribute to sprint planning, backlog refinement, and release governance. * Define and track engineering KPIs including lead time, deployment frequency, MTTR, and defect escape rate. * Manage stakeholder expectations and provide transparent reporting on engineering progress and risk. STAKEHOLDER & VENDOR ENGAGEMENT * Partner with Product, Actuarial, Risk, Compliance, and Operations teams to understand and shape business requirements. * Manage relationships with technology vendors and insurance software providers; lead procurement and contract negotiations where required. * Represent the engineering function in senior leadership forums, architecture boards, and client-facing engagements. SKILLS & EXPERIENCE ESSENTIAL * Significant experience (7+ years) in software engineering. * Demonstrable insurance domain expertise across one or more of: Specialty, London Market / Lloyds, or Reinsurance. * Strong command of modern application development: microservices, API-first design, event-driven architecture, and cloud platforms (AWS, Azure, or GCP). * Proven ability to lead distributed engineering teams delivering in an Agile/SAFe environment. * Deep understanding of insurance data models, regulatory frameworks (FCA, PRA, Solvency II), and compliance requirements. * Excellent communication skills with the ability to engage technical and non-technical audiences, including C-suite stakeholders. HIGHLY DESIRABLE * Consulting experience. * Background in data engineering or analytics within an insurance context (e.g. actuarial data platforms, claims analytics). * Experience delivering large-scale digital transformation or legacy modernisation programmes in insurance. * Relevant certifications: AWS Solutions Architect, Azure Solutions Architect, TOGAF, or equivalent. * Exposure to AI/ML applications in insurance (e.g. fraud detection, underwriting automation, NLP for claims). TECHNICAL COMPETENCIES * Languages & Frameworks: Java, Python, .NET, or similar enterprise-grade stack; REST and GraphQL APIs. * Cloud & Infrastructure: Kubernetes, Terraform, CI/CD pipelines (GitHub Actions, Azure DevOps, Jenkins). * Data & Integration: Kafka / event streaming, enterprise integration patterns, EDI/ACORD XML or JSON standards. * Security & Compliance: OWASP practices, data privacy engineering, secure SDLC. WHAT WE OFFER * Competitive base salary benchmarked to senior tech consulting market rates. * Annual performance bonus tied to individual and company outcomes. * Comprehensive benefits package including private medical insurance, life assurance, and income protection. * Hybrid working model with flexible arrangements to support work-life balance. * Generous pension scheme with enhanced employer contributions. * Continuous learning budget and access to industry conferences, certifications, and training programmes. * 25 days annual leave plus bank holidays, with option to buy additional days. * Employee assistance programme and wellbeing support.