Financial Operations Executive

Liberis

At Liberis, our mission is to empower small and medium-sized businesses by removing finance as a friction to growth, delivering contextual, embedded financial solutions to support merchants at every stage of their business lifecycle.   The role    Customer Operations sits at the heart of Liberis. We own the merchant journey from onboarding through to in-life support and play a key role in scaling our business across the UK &  Europe. We’re looking for a bilingual (English & French or Spanish) Customer Operations Executive to join our growing London team. This is an excellent opportunity for a graduate or early-career professional to build experience in FinTech, payments and customer operations within a fast-growing international business.   What you'll do * Be the main point of contact for our merchants across the UK & Europe * Own customer queries end-to-end via phone, email and live chat * Investigate and resolve payment-related issues * Work closely with Sales, Underwriting and other teams to ensure a smooth merchant experience * Share customer feedback to help improve our product and processes   What we are looking for  * Fluent English & one other language, either French or Spanish * Strong communication and problem-solving skills * Interest in fintech or financial services * Organised, adaptable and eager to learn   What happens next? Think this sounds like the right next move for you? Or if you’re not completely confident that you fit our exact criteria, apply anyway and we can arrange a call to see if the role is fit for you. Humility is a wonderful thing, and we are interested in hearing about what you can add to Liberis!   Our hybrid approach Working together in person helps us move faster, collaborate better, and build a great Liberis culture. Our hybrid working policy requires team members to be in the office at least 3 days a week, but ideally 4 days. At Liberis, we embrace flexibility as a core part of our culture, while also valuing the importance of the time our teams spend together in the office.    #LI-CG1

Liberis

At Liberis, our mission is to empower small and medium-sized businesses by removing finance as a friction to growth, delivering contextual, embedded financial solutions to support merchants at every stage of their business lifecycle.   The role    Customer Operations sits at the heart of Liberis. We own the merchant journey from onboarding through to in-life support and play a key role in scaling our business across the UK &  Europe. We’re looking for a bilingual (English & Polish) Customer Operations Executive to join our growing London team. This is an excellent opportunity for a graduate or early-career professional to build experience in FinTech, payments and customer operations within a fast-growing international business.   What you'll do * Be the main point of contact for our merchants across the UK & Poland * Own customer queries end-to-end via phone, email and live chat * Investigate and resolve payment-related issues * Work closely with Sales, Underwriting and other teams to ensure a smooth merchant experience * Share customer feedback to help improve our product and processes   What we are looking for  * Fluent in the English & Polish languages * Strong communication and problem-solving skills * Interest in fintech or financial services * Organised, adaptable and eager to learn   What happens next? Think this sounds like the right next move for you? Or if you’re not completely confident that you fit our exact criteria, apply anyway and we can arrange a call to see if the role is fit for you. Humility is a wonderful thing, and we are interested in hearing about what you can add to Liberis!   Our hybrid approach Working together in person helps us move faster, collaborate better, and build a great Liberis culture. Our hybrid working policy requires team members to be in the office at least 3 days a week, but ideally 4 days. At Liberis, we embrace flexibility as a core part of our culture, while also valuing the importance of the time our teams spend together in the office.    #LI-CG1

Beam

At Beam, you get to do work that matters for the world. We’re solving the world's toughest social problems with an incredible team, tech and AI. And we’re growing fast 🚀 It’s not easy. Nothing worth doing ever is. Join a company at the forefront of social impact, driving first-of-its-kind positive change. You’ll be part of a high-performance culture where you'll make a huge impact, rapidly progress your career, and truly enjoy your work. From top-tier coaching and personal development budgets to competitive salaries, we take care of everyone who works at Beam. We’ve already seen incredible growth from our Beam Notes product, helping frontline workers save over 8 hours of admin per week. From social workers and NHS clinicians to mental health practitioners and safeguarding specialists, nearly 100,000 frontline workers across the UK, US and Australia are now using Beam Notes regularly to deliver faster, more human-centred support. About the role: We’re looking for a highly organised and creative Events Operations Executive to help us deliver standout campaigns and events. You’ll be part of a tight-knit marketing and comms team, working across everything from logistics and swag to copywriting and campaign execution. You’ll be: * Running slick external events - managing logistics end-to-end, including bookings, materials, suppliers, set-up and briefings for attendees * Designing memorable Beam-owned events - creating and delivering unique experiences for our priority sector groups, from roundtables and dinners to flagship customer summits. You’ll also support the People team with internal events when needed * Evaluating impact - capturing the impact of every event along with learnings so that we get better every single time * Owning our swag and merchandise - ensuring our team and partners are always looking sharp, designing, ordering and managing the stock of stand-out swag and merchandise * Drafting great copy - writing clear, concise copy for Linkedin posts, email newsletters, event invites and more * Helping build and run campaigns - supporting multi-channel marketing campaigns from start to finish: researching, coordinating, and evaluating alongside the wider team * Staying on top of changing industry - keeping the team up to date with industry opportunities, and owning our events calendar so we never miss a beat You are: * Highly organised with excellent attention to detail - you love a plan and always have a checklist to hand - you’re known for never letting anything slip through the cracks. * A strong communicator - you write clearly and confidently, adapting your tone to different audiences * A multitasker who thrives on variety – you’re energised by working across projects and learning new things as you go * Curious and proactive – you look for ways to add value, spot new opportunities, and are always up for figuring things out * Adaptable and resilient – you stay calm under pressure and bring energy to fast-moving environments * A natural collaborator – you’re confident working with venues, vendors, and teammates alike to make things happen PERKS * Generous EMI-qualifying share options * Access to therapy, coaching, classes & content - powered by Oliva * Your own financial well-being coach, through Bippit * Generous Holiday - 25 days with 3 additional days over the Christmas period + bank holidays * Work remotely up to 6 weeks a year * Eligible for a 6-week sabbatical after 3 years in service * Nursery scheme through Gogeta * Healthcare cover through Benenden Health * Enhanced parental leave: Primary Caregiver leave 18 weeks and Secondary Caregiver leave 4 weeks * £200 WellBeam budget for activities enhancing wellbeing and professional development * Annual membership to Shoreditch Exchange gym (London office only) * Pension scheme where we contribute 3% of your salary and you contribute 5%. * Free subscription to the Calm meditation app * Discounted bike and accessories with Cyclescheme, and tech products with Techscheme ABOUT BEAM Our team of 200+ embraces a hybrid working approach, enjoying 2-3 days of vibrant collaboration in our beautiful Shoreditch co-working space, fully equipped with rooftop views, an onsite barista and kitted out gym. We’ve picked up an armful of awards for our work, including one from our former Queen. We've also been named by WIRED as one of London's 10 hottest startups and by LinkedIn as a Top 15 UK Startup. Meanwhile, we've been covered in the media literally thousands of times, including the likes of The FT, BBC, TechCrunch, Forbes and The Guardian. We’re also proud to be backed by some of the world's leading tech investors and entrepreneurs, including the founders of Booking.com, Calm, Shazam and Dropbox. Start your journey to a more impactful career today. We're excited to hear from you. Reasonable adjustments: Beam is committed to fostering an inclusive, diverse, and supportive work environment for all employees. This policy extends to our hiring practices. We recognise that some candidates may need additional support during their hiring process to give them the best chance of being a success. To ensure that all candidates have an equitable opportunity during their process, we are committed to providing reasonable adjustments where required. If you require a reasonable adjustment to be made during your process, please let your Talent Partner know. We encourage you to share this information, but there is no obligation to do so. Please be reassured that any reasonable adjustment requests will not be taken into account when making a decision about your candidacy.