
Duvo · London
Forward Deployed Engineer About the role FDEs are how Duvo brings AI to life inside our customers. You sit at the front line, map their workflows on the Duv...
Forward Deployed Engineer
About the role
FDEs are how Duvo brings AI to life inside our customers. You sit at the front line, map their workflows on the Duvo platform,
improve the underlying processes, and turn the result into running agents that deliver tangible business impact. Scoping, build,
debug, handover, expansion. You own the customer outcome end to end and you own the relationship that goes with it.
You won't write the core product. You will write the glue: integration scripts, agent configurations, data transformations,
prototypes, whatever it takes to get an agent running against a customer's actual systems. You'll spend real time inside their
stack and inside their team.
If you like the messy middle between AI, process, and customer, this is the role.
You will be deployed directly with our clients, mostly in onsite/hybrid mode of work, you will travel a lot.
What you'll do
blocked
What success looks like
Who you are
Experience
5+ years in roles where you've shipped against real customer environments. We're prioritizing AI-native candidates: people who
have been building, deploying, or operating AI and agentic systems in customer-facing settings, not adjacent to them.
Retail, e-commerce, or CPG background is a strong plus. Fluency in any operational domain (supply chain, procurement, category
management, merchandising, finance ops, supplier management, warehousing) helps you ramp faster on customer accounts. What matters
most is that you can pick up a new business quickly, see how to improve it, and build something with AI that actually works.
Skills
jargon
Mindset
What we offer
1. Discovery call with a senior teammember (online, 30 min). We'll talk about you, how you think and whether there's mutual fit.
2. Remote task (async, time-boxed, ~1 hour). Build a small product end-to-end. Not LeetCode.
3. Deep dive to the remote task with hiring manager (online, ~1 hour). We'll go deeper on your experience, system design, product
thinking, and collaboration. No trick questions — we want to see how you think and build.
4. On-site trial day (1 day). Ship something small to production with us and see how we work together. Fully compensated.
5. Founder interview (online, 20min)
We're not looking for perfection. We're looking for someone who can walk into a customer's operation, figure out what matters, fix
the process, ship the agent, and turn AI into outcomes the business can feel.
OUR MISSION At Ophelos, we believe in a different way to deal with debt. One that puts empathy and understanding front and centre, approaching our customers as individuals — no matter what they’re going through. For too long, people in debt have borne the brunt of poor industry practices. Intimidating tactics, time-consuming customer service and a one-size-fits-all approach that overlooks the reasons anyone can fall into debt in the first place. Meanwhile, businesses suffer too. Poor customer experience translates to poor customer satisfaction, high churn rates, bad brand reputation and ultimately missed opportunities. That’s why we’re taking a radically different approach. Pioneering an industry-first AI-native collections platform, we build products that help individuals clear their debts in a way that suits them, whilst providing businesses with an improved customer experience and game-changing insights into their customer base. Since our launch in 2021, we’ve worked with some of the UK’s leading companies, including Octopus, Scottish Power and Philips — helping millions of people move toward a more stable, debt-free future. In 2023, we were acquired by Intrum, Europe’s biggest credit management service and have begun the next phase in our growth — expansion into 17 European markets over the next two years. FORWARD DEPLOYED ENGINEER London-based with European travel (UK, France, Portugal and beyond) ABOUT THE ROLE Ophelos is at a pivotal moment. We've built a market-leading, AI-first debt resolution platform — and now we're deploying it at scale across Intrum's European business. As our Forward Deployed Engineer, you'll lead that effort. Intrum, our parent company and one of Europe's largest credit management businesses, manages debt on behalf of a wide range of merchant clients — retailers, telcos, financial institutions, and more — across multiple European markets. Your job is to onboard those clients onto the Ophelos platform: understanding their data, their business logic, their customer portfolios, and their contractual and regulatory context, and making sure Ophelos works correctly for each of them. Every client is different. They come with different data formats and quality standards, different definitions of what a debt case looks like, different regulatory obligations depending on their sector and market, and different expectations of how their customers should be treated. Your job is to absorb all of that, map it clearly, and translate it into a solution that works — at scale, across many clients, across multiple countries. This role sits at the intersection of solution architecture, technical consulting, and product partnership. You'll spend as much time in discovery conversations and design workshops as you will in configuration files and integration specs. You'll need to be equally credible with a compliance lead in Paris, a data engineer in Lisbon, and a product manager in London. WHAT YOU'LL DO Onboard merchant clients onto Ophelos Each client Intrum brings to Ophelos has its own data structures, business rules, and portfolio characteristics. You'll lead the technical onboarding — understanding their data, designing the ingestion and mapping layer, and ensuring Ophelos represents their cases accurately and operates correctly on their behalf. Navigate localisation and regulatory complexity Operating across European markets means dealing with materially different regulatory frameworks, debt collection norms, and consumer protection requirements — which vary by country, and sometimes by client sector. You'll develop deep fluency in what those differences mean technically, and design the configuration and solution patterns that allow Ophelos to serve each context correctly. Design solutions, not just integrations You'll translate complex, sometimes ambiguous client requirements into clean solution designs — mapping existing data structures, business logic, and operational processes to Ophelos's platform. This isn't just about getting data from A to B; it's about understanding the business intent behind every field and flow, and making sure nothing gets lost in translation. Own the data ingestion layer A significant part of this role involves designing and owning how each client's data arrives into Ophelos — in the right shape, with the right validation, from the right sources. You'll work across varying data formats, system conventions, and quality standards, and build patterns that make future onboarding progressively more efficient. Close the feedback loop You're Ophelos's eyes and ears in the field. When you encounter a recurring client need, a gap in our product, a bug that only surfaces in a specific market context, or a feature that would unlock onboarding for a whole segment of clients — you bring that back clearly and systematically. You'll log issues, articulate feature requests with context and business case, and act as a structured conduit between the real world and Ophelos's product and engineering teams. Build the onboarding playbook Document what you learn. Build reusable patterns, data mapping frameworks, and localisation guides that make each subsequent client onboarding faster and more predictable than the last. Use LLM tooling as a force multiplier Like all Ophelos engineers, you'll work in an AI-first way — using Claude Code, Codex, and OpenSpec to accelerate integration work, draft specs, and explore solutions faster than traditional approaches allow. THE OPHELOS PLATFORM You'll need to develop deep familiarity with our stack — not necessarily to build core features, but to understand its capabilities, constraints, and integration surface thoroughly: * Languages: TypeScript, Python, Ruby * Backend frameworks: FastAPI, Ruby on Rails * Data: PostgreSQL (via PlanetScale), Databricks * Workflow orchestration: Temporal * Financial ledger: TigerBeetle * Infrastructure: AWS, Kubernetes * Observability: Datadog * LLM tooling: Claude Code, OpenSpec, Codex ABOUT YOU You're a systems thinker with technical depth and strong commercial instincts. You've probably worked in fintech, financial services, or enterprise SaaS — in a role that required you to get inside a client's world, understand it thoroughly, and design solutions that actually fit. You might come from a solutions engineering, implementation consulting, or technical architecture background. What matters is that you're equally comfortable shaping a solution design and getting hands-on with the data or configuration to make it real. You're energised by variety — different clients, different markets, different problems — rather than unsettled by it. You'll likely have: * Experience in a solutions architect, forward-deployed engineer, technical consultant, or implementation lead role — ideally at a fintech, payments, or financial services company * Strong systems thinking: you naturally map business processes, data flows, and client-specific logic into coherent technical designs * Comfort with data — understanding schemas, transformation logic, validation rules, and ingestion pipelines at a practical level * Experience navigating regulatory or compliance requirements that vary across markets, sectors, or client types * The ability to communicate complex technical concepts clearly to non-technical stakeholders, and business context clearly to engineers * A structured approach to discovery: you ask good questions, document rigorously, and turn ambiguity into clarity * Willingness to travel regularly across Europe (primarily UK, France, and Portugal, with further markets to follow) Bonus points for: * Background in debt management, credit, collections, or payments — understanding the domain accelerates everything * Working knowledge of French * Experience onboarding multiple enterprise clients with divergent data models or business logic onto a shared platform * A track record of feeding structured product feedback from deployments back into a product organisation WHY THIS ROLE This is a rare opportunity to operate at the centre of a major European expansion — with real complexity, real stakes, and direct influence over how a genuinely impactful product gets adopted across a continent. You'll develop a breadth of domain knowledge, technical context, and stakeholder experience that's hard to find anywhere else. And you'll be helping Ophelos do what it exists to do: support households and businesses in breaking the cycle of problem debt. WORKING ARRANGEMENTS Based in London, with regular travel across Europe — primarily UK, France, and Portugal, with other markets to follow as the rollout expands. Ophelos operates on a hybrid model with three days per week in our office near Liverpool Street; during active client onboardings, on-site presence will be required. Ophelos is an equal opportunities employer. We are committed to building a diverse and inclusive team. ABOUT OUR TEAM Ophelos launched in June of 2021, backed by investors such as AlbionVC, Connect Ventures and Fly Ventures. In 2023, we were acquired by Intrum, Europe’s biggest credit management service. Our growing team has team helped build some of the world’s most successful businesses, including the likes of Monzo, Google, Oracle, ASAPP, IBM and more — in addition to pioneering innovative products, sitting at the intersection of enterprise, financial technology, artificial intelligence and academia, working with institutions such as Oxford University, the University of Amsterdam and the University of Hong Kong. OUR VALUES Supporting customers and businesses to improve their financial health is a long-term mission. Our company values act as our north star, steering our every move as an organisation and are the backbone of our unique company culture. Our values and culture allow us to stay true to our larger purpose, even as we continue to grow at a rapid pace. Customers and Clients first – We exist to help real people move through debt and to get clients paid back. This commitment drives how we design products, deliver services, and interact with customers and clients daily. Dream big – We have ambition and drive to succeed - we’re not just raising the bar, we’re confidently asserting ourselves as the benchmark. Get it done – We’re decisive and embrace a sense of urgency; we don’t let opportunities get away from us. We’d rather act quickly and take informed risks, iterating and learning as we go. Win as one - We work as one team, supporting each other and aiming for shared goals. At Ophelos, the team isn’t just individual departments - it’s all of us together. We challenge and support each other because we care about everyone’s growth and success. Ophelos is committed to creating a diverse work environment and is proud to be an equal opportunity workplace, providing equal employment and advancement opportunities to all team members. We are building an environment where every Ophelos team member can thrive, feel a sense of belonging, and do the best work of their careers. We value diversity and recruit, hire, and promote individuals solely based on talent, qualifications, competence, and merit. We evaluate candidates without regard to race, colour, religion, age, sex, sexual orientation, gender identity, national origin, disability, or other protected characteristics as required by law and as a matter of our company values. GDPR NOTICE When you apply to a job on this site, the personal data contained in your application will be collected by Ophelos ("Controller"), located at 1 Finsbury Ave, London EC2M 2PF, and can be contacted by emailing support@ophelos.com. Controller's data protection contact is Kofi Barnes, who can be contacted at support@ophelos.com. This notice explains how we process your personal data throughout our recruitment process, including at the interview stage described below. Applying for a role with Ophelos is subject to the practices described in this notice — it is not a separate agreement you sign, but a description of how the recruitment process works. You won't be given a separate notice at each stage; Ophelos retains discretion over which of the described tools and processes are applied to any given application or interview, within the purposes set out below. This discretion does not extend to introducing automated decision-making without human review — that is addressed separately below. What we use your data for Your personal data will be processed for the purposes of managing Controller's recruitment-related activities, which include reviewing applications, setting up and conducting interviews and tests, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring process. As part of this process, we use software tools — including AI-assisted tools — to help us organise, screen, and evaluate applications and interviews. This includes: * Automated analysis of CVs and application materials to identify relevant skills and experience * Automated analysis of interview transcripts to help summarise and score responses (see "Interviews" below) * Generating scores, summaries, or insights to assist our recruiters Currently, these AI-assisted outputs are advisory only. A human recruiter reviews every application and every AI-generated score or summary before any decision is made, and no application is filtered out or rejected by an automated process alone. We may in future use automated tools to make, or take part in making, decisions about your application without human review at that stage, if we do so in a way that complies with applicable law at the time — for example, by obtaining your explicit consent, or where the decision is necessary for entering into a contract with you, and in either case only with appropriate safeguards, including your ability to request human review of, and to contest, that decision. If we intend to introduce this, we will update this notice and separately inform you before it applies to your application — this notice alone does not authorise it. We also use historical, aggregated recruitment data to improve our processes generally — for example, to better understand which factors tend to be associated with successful hires. Where this involves data from past applicants, it is anonymised or aggregated before use, and is not used to make any decision about a specific individual. Such processing is legally permissible under Art. 6(1)(f) UK/EU GDPR as necessary for the legitimate interests pursued by the Controller: the solicitation, evaluation, and selection of applicants for employment, and the improvement of Controller's recruitment processes. Interviews — recording and transcription If you're invited to an interview conducted by video or phone call, it will be recorded and automatically transcribed as a standard part of our recruitment process — this is described in this notice, which applies to your application as explained above. Where an interview is recorded: * The interview will be recorded and transcribed using our video-calling provider (Google Meet). * The transcript will be processed by AI tools (including models provided by Anthropic and Google) to help generate a summary and structured notes for the interview panel, and to help train and improve our own recruitment tools as described above. * The recording, transcript, and any AI-generated summary will be stored on Ophelos's systems (hosted via Cloudflare) and in Greenhouse. * A human interviewer/panel always reviews the AI-generated summary as part of forming their own assessment — it is a starting point for the panel, not a decision in itself. Recording and transcribing interviews in this way is necessary for us to evaluate all candidates fairly and consistently, and is carried out under our legitimate interests (Art. 6(1)(f) GDPR) in running a fair, well-documented recruitment process. Who we share your data with Your personal data will be shared with the following processors, engaged by Controller to help manage its recruitment and hiring process: * Greenhouse Software, Inc. — applicant tracking system (United States) * Google LLC — video interview hosting/recording (Google Meet), and AI models used to help analyse application and interview materials (United States) * Anthropic, PBC — AI models used to help analyse and summarise application and interview materials (United States) * Cloudflare, Inc. — infrastructure and data storage supporting our recruitment tools [confirm storage region before publishing] We use application and interview data, including through AI-assisted tools, to train and improve our own internal recruitment tools and models — for example, to refine how we identify relevant skills and experience, and to better understand what tends to be associated with successful hires. This is part of how we evaluate and improve our recruitment process on an ongoing basis. The third-party AI providers who process this data on our behalf do not use it to train their own general-purpose AI models — it is used only to generate the specific outputs described in this notice. International data transfers Because the above providers are located in or transfer data to the United States, if you are located outside the United States, your personal data will be transferred to the United States once you submit it or once your interview is processed. Where the European Commission has not made an adequacy determination covering such a transfer, it is subject to appropriate safeguards, including Standard Contractual Clauses and/or the EU-U.S. Data Privacy Framework where the recipient is certified. You can obtain a copy of the relevant safeguards by contacting support@ophelos.com. How long we keep your data Your personal data, including any interview recordings, transcripts, and AI-generated summaries, will be retained for the duration of the recruitment process and for 24 months afterwards, to allow us to consider you for other roles and manage any related legal claims, after which it will be deleted or anonymised. You can request earlier deletion at any time by contacting support@ophelos.com. Your rights Under the GDPR, you have the right to request access to your personal data, to request that it be rectified or erased, and to request that processing be restricted. You also have the right to data portability and the right to object to processing based on legitimate interests, including interview recording — though for the reasons explained above, we may not be able to progress an application where a candidate objects to standard recording of the interview stage. In addition, you may lodge a complaint with an EU or UK supervisory authority (in the UK, the Information Commissioner's Office).
ABOUT BARINGA Baringa is a global consulting firm that partners with leaders to drive change and create value. With deep industry expertise, and enabled by advanced technology, the firm helps clients to deliver with greater confidence and certainty. With over 2,000 people across the UK, Europe, North America, Asia and Australia, the firm combines global insight with local understanding. The firm works across energy and resources, financial services, government and public sector, consumer products and retail, pharmaceuticals and life sciences, manufacturing, and technology, media and telecoms, with capabilities spanning strategy, transformation and operational excellence – all powered by advanced technology, data, AI and digital innovation. Clients value Baringa’s collaborative approach and the way its teams integrate seamlessly – all working with a shared understanding of what matters most. The firm is known for its kind, curious experts who listen closely and care deeply about client success as they help clients transform energy markets, modernise financial platforms, expand telecoms and digital networks through advanced data analytics, enable digital services in government, and unlock growth in consumer sectors. Certified as a Great Place to Work around the world, Baringa has been recognised by the Financial Times in 22 categories of its UK Leading Management Consultants rankings, and by Forbes for four consecutive years as one of the World’s Best Management Consulting Firms. Our Solutions & AI Labs (SAIL) practice are looking for experienced Consultants to join the team! The Forward Deployed AI & Solutions Engineer role will lead the delivery of AI-enabled solutions embedded in our clients' teams, combining deep technical specialism with the commercial and leadership skills to grow and shape our practice. This is a role for someone who thrives at the intersection of client advisory, technical architecture and hands-on delivery leadership – and who has a genuine passion for bringing AI solutions to production at scale. Our Solutions & AI Labs (SAIL) practice focuses on helping clients control their data, turn it into actionable insights, and better leverage it through the use of AI and Machine Learning solutions directly embedded into business processes. We support clients across a number of industries and offer deep expertise in AI/ML, Cloud, Platform Engineering, and Managed Solutions. What you will be doing As a Senior Consultant in SAIL, you will own and lead consultancy engagements end-to-end from shaping the opportunity and winning the work, through to delivery governance and team leadership. You will bring SME-level depth in at least one of AI/ML Engineering, Platform Engineering, or Software Engineering, and apply it to create real, lasting value for our clients. Although we do not expect you to be an expert in all of the below activities simultaneously, our team consists of people who can work as advisors to our clients as well as bringing deep technical knowledge when needed. The profile of our typical engagements reflects that. AI/ML Specialism You will bring expert-level knowledge in at least one of the following domains, and working knowledge across the others: Agentic AI & LLM Engineering: * Design and build production-grade agentic systems using major LLM SDKs and agent frameworks; deep knowledge of RAG, MCP servers and prompt engineering at scale. * Strong opinions on secure, resilient enterprise deployment of LLM-powered systems; current knowledge of the latest model capabilities and AI product stacks. Machine Learning Engineering: * End-to-end ML lifecycle expertise: feature engineering, model training, evaluation and production deployment, including MLOps, monitoring and drift detection. * Practical knowledge of ML frameworks (e.g. scikit-learn, PyTorch, XGBoost) and cloud-native ML services (SageMaker, Azure ML, Vertex AI). Platform & Cloud Engineering: * Architecture and delivery of scalable cloud data and AI platforms on AWS, Azure or GCP; experienced with containerisation, IaC, event-driven architectures and CI/CD. * Track record of delivering production Python services and APIs; working knowledge of cloud-native application patterns and release practices. Software Engineering: * Production-grade Python services (FastAPI, AWS Lambda, event-driven patterns) and front-end development with React/Next.js, Material UI and SWR. * Cloud architecture design capability across major providers; rounded understanding of database trade-offs – relational, NoSQL, graph and caching strategies. * Strong engineering practices: CI/CD, testing (Jest, Cypress, React Test Library), release management and security-conscious development. * A genuine passion for AI solutions and specifically for the complexity of delivering them to production at scale. You should be as energised by the hard problems of operationalisation, reliability and governance as by the technology itself. Your Skills and Experience We're seeking a technically credible, commercially aware consultant who brings a rare combination of delivery accountability, client advisory skill, and deep AI/technology specialism. You will be someone energised by the complexity of taking AI solutions to production at scale – and who can inspire a team and a client with that same passion. * 1-5 years in technology consulting, software engineering or AI/ML * SME-level depth in at least one of: Agentic AI/LLM Engineering, Machine Learning Engineering, Platform & Cloud Engineering, or Software Engineering – with strong architecture and design capability across cloud, data and AI domains. * Clear, confident communicator – able to make the complex accessible for technical and non-technical audiences alike, and to represent Baringa’s expertise with credibility. * Master’s degree in Computer Science, Engineering, Mathematics, Data Science or related discipline, or equivalent depth through relevant professional certifications (e.g. AWS Solutions Architect Professional, Google Professional ML Engineer). * Prior experience as a forward-deployed or embedded engineer within a client environment; exposure to regulated industries such as energy, financial services or public sector. If you are excited by the opportunity to lead meaningful AI and technology engagements for major clients and thrive in a collaborative, people-first culture that values both technical rigour and human connection we would love to hear from you. JOIN US All applications received will be reviewed by a member of our Talent Acquisition team. We never rely solely on automated screening or AI tools to make hiring decisions. Your application will be considered for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability, age, faith or social background. We do not filter applications by university background and encourage those who have taken alternative educational and career paths to apply. We would like to actively encourage applications from those who identify with less represented and minority groups. We operate an inclusive recruitment process, ensuring reasonable adjustments where needed. Please contact a member of our Recruitment Team to discuss further. BARINGA PRIVACY NOTICES For UK & EU Your personal data will be retained by Baringa for up to two years, in accordance with our UK Recruitment Privacy Notice / EU Recruitment Privacy Notice, to evaluate your application and meet our legal and reporting obligations. In line with the General Data Protection Regulation (GDPR), you have the right to request access to, rectification, or erasure (subject to legal limitations) of your personal data. For more information, please contact us at privacy@baringa.com For the USA Your personal data may be retained by Baringa for up to two years, as outlined in our Recruitment Privacy Notice (AMER & APAC), to support the recruitment process and internal reporting requirements. Where applicable, and in accordance with relevant federal and state laws, you may have the right to request access to or correction of your personal information. For further details, please contact privacy@baringa.com For Australia & Singapore Your personal data will be retained by Baringa for up to two years, in accordance with our Recruitment Privacy Notice (AMER & APAC), to assess your application and meet applicable reporting and legal obligations. In line with the Australian Privacy Act and Singapore’s Personal Data Protection Act (PDPA), you may have rights to access, correct, or request limited deletion of your personal data. For more information, please contact us at privacy@baringa.com
ABOUT BARINGA Baringa is a global consulting firm that partners with leaders to drive change and create value. With deep industry expertise, and enabled by advanced technology, the firm helps clients to deliver with greater confidence and certainty. With over 2,000 people across the UK, Europe, North America, Asia and Australia, the firm combines global insight with local understanding. The firm works across energy and resources, financial services, government and public sector, consumer products and retail, pharmaceuticals and life sciences, manufacturing, and technology, media and telecoms, with capabilities spanning strategy, transformation and operational excellence – all powered by advanced technology, data, AI and digital innovation. Clients value Baringa’s collaborative approach and the way its teams integrate seamlessly – all working with a shared understanding of what matters most. The firm is known for its kind, curious experts who listen closely and care deeply about client success as they help clients transform energy markets, modernise financial platforms, expand telecoms and digital networks through advanced data analytics, enable digital services in government, and unlock growth in consumer sectors. Certified as a Great Place to Work around the world, Baringa has been recognised by the Financial Times in 22 categories of its UK Leading Management Consultants rankings, and by Forbes for four consecutive years as one of the World’s Best Management Consulting Firms. Our Solutions & AI Labs (SAIL) practice is looking for an experienced Senior Manager to lead consultancy engagements and grow our AI & Solutions Engineering capability. The Forward Deployed AI & Solutions Engineer role will lead the delivery of AI-enabled solutions embedded in our clients' teams, combining deep technical specialism with the commercial and leadership skills to grow and shape our practice. This is a role for someone who thrives at the intersection of client advisory, technical architecture and hands-on delivery leadership – and who has a genuine passion for bringing AI solutions to production at scale. Our Solutions & AI Labs (SAIL) practice focuses on helping clients control their data, turn it into actionable insights, and better leverage it through the use of AI and Machine Learning solutions directly embedded into business processes. We support clients across a number of industries and offer deep expertise in AI/ML, Cloud, Platform Engineering, and Managed Solutions. What you will be doing As a Senior Manager in SAIL, you will own and lead consultancy engagements end-to-end from shaping the opportunity and winning the work, through to delivery governance and team leadership. You will bring SME-level depth in at least one of AI/ML Engineering, Platform Engineering, or Software Engineering, and apply it to create real, lasting value for our clients. Although we do not expect you to be an expert in all of the below activities simultaneously, our team consists of people who can work as advisors to our clients as well as bringing deep technical knowledge when needed. The profile of our typical engagements reflects that. Key responsibilities span the following areas. Engagement Leadership: * Own and lead end-to-end delivery of complex AI and technology consulting engagements, taking accountability for scope, quality, risk and client outcomes. * Lead and resource multi-disciplinary delivery teams including engineers, data scientists and consultants providing clear direction, technical oversight and people development. * Manage engagement resourcing: forecast team requirements, work with practice leadership to staff engagements, and develop the talent pipeline through mentoring and support of junior practitioners. * Proactively identify and manage delivery risks in complex stakeholder environments, escalating appropriately and maintaining client confidence throughout. * Communicate clearly to both technical teams and senior client stakeholders, translating complexity into actionable insight and decisive recommendation. * Conduct rigorous technical reviews and uphold engineering and delivery standards across every engagement you lead. Business Development & Bid Support: * Play a leading role in business development: identifying new opportunities, shaping propositions, and supporting or leading bids and tender responses for AI and technology engagements. * Contribute to proposal writing, articulating Baringa’s capabilities and differentiators, including authoring technical and delivery sections of bid responses to client tenders and RFPs. * Build and maintain strong client relationships, acting as a trusted advisor and developing opportunities for follow-on engagement. * Support practice-level growth initiatives, including account planning, capability development, and go-to-market positioning for AI and solutions engineering services. Technical Architecture & Delivery: * Lead architecture design for AI-enabled platforms and cloud solutions, balancing technical excellence with delivery pragmatism and commercial realities. * Provide hands-on technical direction where required – reviewing designs, code and delivery artefacts to maintain quality standards across the engagement. * Champion the path from prototype to production: driving robust, scalable and secure AI deployments that go beyond proof-of-concept thinking to real business impact at scale. * Act as a credible technical voice with client architects, CTOs and engineering leads, earning trust through depth of knowledge and a demonstrable delivery track record. AI/ML Specialism You will bring expert-level knowledge in at least one of the following domains, and working knowledge across the others: Agentic AI & LLM Engineering: * Design and build production-grade agentic systems using major LLM SDKs and agent frameworks; deep knowledge of RAG, MCP servers and prompt engineering at scale. * Strong opinions on secure, resilient enterprise deployment of LLM-powered systems; current knowledge of the latest model capabilities and AI product stacks. Machine Learning Engineering: * End-to-end ML lifecycle expertise: feature engineering, model training, evaluation and production deployment, including MLOps, monitoring and drift detection. * Practical knowledge of ML frameworks (e.g. scikit-learn, PyTorch, XGBoost) and cloud-native ML services (SageMaker, Azure ML, Vertex AI). Platform & Cloud Engineering: * Architecture and delivery of scalable cloud data and AI platforms on AWS, Azure or GCP; experienced with containerisation, IaC, event-driven architectures and CI/CD. * Track record of delivering production Python services and APIs; working knowledge of cloud-native application patterns and release practices. Software Engineering: * Production-grade Python services (FastAPI, AWS Lambda, event-driven patterns) and front-end development with React/Next.js, Material UI and SWR. * Cloud architecture design capability across major providers; rounded understanding of database trade-offs – relational, NoSQL, graph and caching strategies. * Strong engineering practices: CI/CD, testing (Jest, Cypress, React Test Library), release management and security-conscious development. * A genuine passion for AI solutions and specifically for the complexity of delivering them to production at scale. You should be as energised by the hard problems of operationalisation, reliability and governance as by the technology itself. Your Skills and Experience We're seeking a technically credible, commercially aware leader who brings a rare combination of delivery accountability, client advisory skill, and deep AI/technology specialism. You will be someone energised by the complexity of taking AI solutions to production at scale – and who can inspire a team and a client with that same passion. * 7+ years in technology consulting, software engineering or AI/ML, with at least 3 years in a senior leadership role – including direct accountability for end-to-end engagement delivery, resourcing and commercial outcomes. * Experience supporting or leading bid and proposal activity, including writing technical and delivery sections of responses to client tenders and RFPs. * SME-level depth in at least one of: Agentic AI/LLM Engineering, Machine Learning Engineering, Platform & Cloud Engineering, or Software Engineering – with strong architecture and design capability across cloud, data and AI domains. * Proven ability to build and lead high-performing delivery teams in complex stakeholder environments, with experience engaging comfortably at CTO or engineering director level. * Clear, confident communicator – able to make the complex accessible for technical and non-technical audiences alike, and to represent Baringa’s expertise with credibility. * Master’s degree in Computer Science, Engineering, Mathematics, Data Science or related discipline, or equivalent depth through relevant professional certifications (e.g. AWS Solutions Architect Professional, Google Professional ML Engineer). * Desirable: prior experience as a forward-deployed or embedded engineer within a client environment; exposure to regulated industries such as energy, financial services or public sector. If you are excited by the opportunity to lead meaningful AI and technology engagements for major clients and thrive in a collaborative, people-first culture that values both technical rigour and human connection we would love to hear from you. JOIN US All applications received will be reviewed by a member of our Talent Acquisition team. We never rely solely on automated screening or AI tools to make hiring decisions. Your application will be considered for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability, age, faith or social background. We do not filter applications by university background and encourage those who have taken alternative educational and career paths to apply. We would like to actively encourage applications from those who identify with less represented and minority groups. We operate an inclusive recruitment process, ensuring reasonable adjustments where needed. Please contact a member of our Recruitment Team to discuss further. BARINGA PRIVACY NOTICES For UK & EU Your personal data will be retained by Baringa for up to two years, in accordance with our UK Recruitment Privacy Notice / EU Recruitment Privacy Notice, to evaluate your application and meet our legal and reporting obligations. In line with the General Data Protection Regulation (GDPR), you have the right to request access to, rectification, or erasure (subject to legal limitations) of your personal data. For more information, please contact us at privacy@baringa.com For the USA Your personal data may be retained by Baringa for up to two years, as outlined in our Recruitment Privacy Notice (AMER & APAC), to support the recruitment process and internal reporting requirements. Where applicable, and in accordance with relevant federal and state laws, you may have the right to request access to or correction of your personal information. For further details, please contact privacy@baringa.com For Australia & Singapore Your personal data will be retained by Baringa for up to two years, in accordance with our Recruitment Privacy Notice (AMER & APAC), to assess your application and meet applicable reporting and legal obligations. In line with the Australian Privacy Act and Singapore’s Personal Data Protection Act (PDPA), you may have rights to access, correct, or request limited deletion of your personal data. For more information, please contact us at privacy@baringa.com