
Trustly · London
WHO WE ARE At Trustly, we're building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in Open B...
At Trustly, we're building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in Open Banking Payments, we are establishing Pay by Bank as the new standard at checkout, providing unparalleled freedom, speed, and ease to millions of consumers and merchants worldwide.
Our Ambition: To build the world’s most disruptive payment network and redefine what the payment experience should feel like.
Trustly is a global team of innovators, collaborators, and doers. If you are driven by a strong sense of purpose and thrive in a dynamic, entrepreneurial, and high-growth environment, join us and be part of a team that’s transforming the way the world pays.
YOUR MISSION AT VOI As Head of Operations Strategy (UK & Ireland) you will report to the General Manager - UK&I and set Voi’s operations strategy across the region, driving scalable, efficient, and high-performing operations. In this role, you will define operating models, optimise cost and performance, and ensure strong alignment between local markets and central functions to support business growth and operational excellence. This will include: Strategy & Alignment * Setting, communicating and implementing the regional operations strategy in close partnership with local and central stakeholders, ensuring alignment between markets and functions to support business growth and operational excellence. Operating Model & Performance * Developing and evolving operating models (including 3PL, workforce management, and service design) to enable scalable and efficient operations. * Managing budgeting, forecasting, and cost performance, partnering with FP&S to drive financial discipline. * Overseeing unit economics, ride performance, and utilisation to inform city-level P&L decisions and market profitability. * Building and evolving performance frameworks (KPIs, dashboards, routines) and oversee data and platform management across the region, ensuring high-quality data, strong adoption, and actionable insights. * Identifying, monitoring, and preparing for city launches while delivering high-impact operational initiatives (e.g. feature rollouts, warehouse sourcing, fleet swaps, WFM model changes, 3PL implementations). Analytics & Optimisation * Driving operational and rider analytics, translating insights into actions that improve performance while balancing cost and rider experience, and addressing critical operational issues and misalignments. Leadership & Team Development * Supporting and developing the operations strategy team in London by setting clear goals and aligning work with strategic priorities. * Acting as a senior strategic partner to local teams, with close indirect oversight of the fleet management organisation. * Contributing to global operations discussions, sharing insights to support cross-market alignment and capability development. WHAT YOU NEED TO EMBARK We are looking for an analytical, strategic operational leader with great interpersonal skills and the ability to influence and align stakeholders on operational initiatives with clear business outcomes. In addition to being fluent in English, we believe the right person has: * Bachelor’s degree in operations, engineering, business or similar. * 6-10 years’ experience in operations strategy, logistics/field operations, or a high-growth environment. * Proven experience managing budgeting, forecasting, and operational cost performance. * Strong analytical capability with experience in deep data analysis and translating insights into strategy. * Experience driving complex, cross-functional initiatives and influencing senior stakeholders. * Strong understanding of operational models, including 3PL and workforce management. * Experience managing and developing high-performing teams. * Experience using AI in a role-specific context, with a focus on continuously improving output quality. Don’t meet every requirement? If you are excited about this role and our mission, and have relevant, transferable skills, we encourage you to apply - even if you don’t check every box. WHY VOI? Working at Voi is more than just a job; our People Promise includes a personal voyage where you will grow as a professional and be a part of a team and culture that builds something meaningful for society. In addition to this you’ll have the opportunity to: * Join Europe’s #1 micromobility operator and one of the fastest-growing scaleups. * Get “skin in the game” through our employee stock options program and have a key role in driving our operational success in the United Kingdom and Ireland. * Work with inspiring, motivated and fun colleagues towards a shared mission * Join the micromobility-revolution and be a part of creating sustainable cities made for living, free from noise and pollution. At Voi, we are committed to responsible and ethical recruitment practices, ensuring that all recruitment processes are fair, transparent, and free from exploitation. We operate under the principle that we cover the associated recruitment costs, meaning that no recruitment fees or related costs are charged to workers at any stage of the hiring process. All such costs are borne by Voi, and we require the same standards to be upheld across the agencies we partner with. We work only with recruitment partners who share our commitment to ethical practices and regularly review our processes to ensure compliance, protect workers’ rights, and promote a safe and respectful hiring experience for all our candidates.
ABOUT APOLLO RESEARCH Apollo Research is an AI safety organisation that works on the detection of scheming (e.g. building evaluations), the science of scheming (e.g. model organisms), and scheming mitigations (e.g. anti-scheming, and control). We closely work with multiple frontier AI companies. At Apollo, we aim for a culture that emphasizes truth-seeking, being goal-oriented, giving and receiving constructive feedback, and being friendly and helpful. If you’re interested in more details about what it’s like working at Apollo, you can find more information here. We're a team of ~35 in London/Europe, starting a new office in San Francisco and we're growing fast. THE OPPORTUNITY You’ll be Apollo’s second full-time Finance hire. You’ll work with our Senior Finance Manager to execute the day-to-day engine that keeps Apollo running and convert business activity into consistent, trusted numbers for management and investors. You'd be able to help build a finance team from the ground up at a company tackling one of the most important problems of our time. As our finance team develops, you’ll have the chance to focus on Controllership or FP&A, taking on more responsibility based on your interests and strengths. This is a rolling expression of interest posting. We don't always have a live vacancy, but we review submissions on an ongoing basis and reach out when a strong fit emerges.
Are you an FP&A professional who thrives on both the rigour of financial planning and the commercial complexity of go-to-market strategy? Are you looking for a role where you’ll build sophisticated models, work across the full business cycle, and partner with leaders who expect finance to help them think - not just report? The Impact You Will Have: As FP&A Associate at Elliptic, you will bring broad FP&A capability to a high-growth, data-rich environment. You will own core planning and forecasting processes while developing deep expertise in GTM finance - working with complex driver-based models, commercial KPIs, and cross-functional business cases. Your work will inform how Elliptic allocates resources, evaluates opportunities, and tracks performance across the business. What you will do: Day-to-day responsibilities: * Build and maintain, driver-based financial models covering revenue, GTM performance, and scenario analysis * Partner with the the Commercial Org. and Insights team to track KPIs, surface insights, and support decision-making * Own ARR, bookings and churn reporting, ensuring accuracy and consistency across systems * Develop and present business cases to support investment decisions, headcount requests, and new market opportunities * Support business reviews with structured data-driven commentary and variance analysis * Assist in the annual planning and reforecast cycles Longer-term projects: * Lead the design of scalable forecasting frameworks as Elliptic grows into new markets and segments * Drive GTM efficiency modelling to assess ROI across channels, geographies and customer segments * Partner with Data and Rev Ops to improve financial data infrastructure and reporting quality What You Will Achieve in Your First 6 Months: * Enhance and own the driver-based forecast model, running an 18-month forecast with the GTM organisation * Build exec-level reporting to provide transparency on ARR performance and its key drivers * Drive meaningful resource allocation decisions through financial and operational analysis * Deliver automation and efficiency improvements to the planning and reporting cycle You will be a great fit here if you: * Have strong FP&A foundations and genuine interest in applying them in a fast-paced, commercial environment * Enjoy working with complex data and are energised by structuring ambiguous problems into clear analytical frameworks * Are a self-starter who proactively identifies gaps and brings well-reasoned solutions * Build credibility quickly with non-finance stakeholders and enjoy being a genuine thought partner * Have intellectual curiosity about crypto, digital assets or financial crime compliance Our ideal candidate has: * Solid FP&A experience, ideally in a fast-growth technology business, with exposure to both corporate planning and commercial finance * Experience building and maintaining complex, driver-based financial models in Google Sheets or Excel - you understand how to structure a model, not just populate one * The ability to work with GTM KPIs and translate them into financial insight * Strong analytical and problem-solving skills: able to segment a complex problem logically, and work through it efficiently * Confidence working with large and complex datasets * Proven ability to improve and scale FP&A processes, tooling and reporting infrastructure * Strong written and verbal communication: able to present clearly to senior stakeholders and simplify complexity without losing substance * AI fluency is essential - candidates must demonstrate effective use of AI tools to accelerate analysis, automate reporting, and generate insight Bonus Points for: * Exposure to crypto, fintech or regtech industries * Experience in B2B SaaS and / or a background in consulting * Experience with FP&A planning tools * Familiarity with RevOps workflows and CRM data structures (e.g. HubSpot) * Experience contributing to or owning a go-to-market planning process JOB BENEFITS > How we work: * Hybrid working and the option to work from almost anywhere for up to 90 days per year * £500 Remote working budget to set up your home office space > Learning & Development: * $1,000 Learning & Development budget to use on anything (agreed with your manager) that contributes to your growth and development > Vacation/ Leave: * Holidays: 25 days of annual leave + bank holidays * An extra day for your birthday * Enhanced parental leave: we provide eligible employees, regardless of gender or whether they become a parent by birth or adoption, 16 weeks fully-paid leave and leave. > Benefits: * Private Health Insurance - we use Vitality! * Full access to Spill Mental Health Support * Life Assurance: we hope you will never need this - but our cover is for 4 times your salary to your beneficiaries * Cycle to Work Scheme