
Voi Technology · London
YOUR MISSION AT VOI As Head of Operations Strategy (UK & Ireland) you will report to the General Manager - UK&I and set Voi’s operations strategy across the re...
As Head of Operations Strategy (UK & Ireland) you will report to the General Manager - UK&I and set Voi’s operations strategy
across the region, driving scalable, efficient, and high-performing operations. In this role, you will define operating models,
optimise cost and performance, and ensure strong alignment between local markets and central functions to support business growth
Strategy & Alignment
stakeholders, ensuring alignment between markets and functions to support business growth and operational excellence.
Operating Model & Performance
efficient operations.
region, ensuring high-quality data, strong adoption, and actionable insights.
rollouts, warehouse sourcing, fleet swaps, WFM model changes, 3PL implementations).
Analytics & Optimisation
rider experience, and addressing critical operational issues and misalignments.
Leadership & Team Development
priorities.
We are looking for an analytical, strategic operational leader with great interpersonal skills and the ability to influence and
align stakeholders on operational initiatives with clear business outcomes. In addition to being fluent in English, we believe the
Don’t meet every requirement? If you are excited about this role and our mission, and have relevant, transferable skills, we
encourage you to apply - even if you don’t check every box.
Working at Voi is more than just a job; our People Promise includes a personal voyage where you will grow as a professional and be
a part of a team and culture that builds something meaningful for society. In addition to this you’ll have the opportunity to:
United Kingdom and Ireland.
At Voi, we are committed to responsible and ethical recruitment practices, ensuring that all recruitment processes are fair,
transparent, and free from exploitation. We operate under the principle that we cover the associated recruitment costs, meaning
that no recruitment fees or related costs are charged to workers at any stage of the hiring process. All such costs are borne by
Voi, and we require the same standards to be upheld across the agencies we partner with. We work only with recruitment partners
who share our commitment to ethical practices and regularly review our processes to ensure compliance, protect workers’ rights,
and promote a safe and respectful hiring experience for all our candidates.
YOUR MISSION AT VOI As Head of Public Policy (UK & Ireland) you will report to the General Manager - UK&I and set Voi’s policy strategy across the region, driving regulatory and political engagement to support business growth. In this role, you will drive key regulatory and political processes, build strong relationships with stakeholders, and work closely with local and central teams to ensure Voi remains the obvious choice for cities tendering for micromobility services. Your responsibilities include: Strategy & Policy Development: * Developing and implementing the UK policy strategy in collaboration with the UK GM, the local team and other central stakeholders. * Leading policy development work by outlining regulatory positions, interpreting new rules and producing clear material to support engagement in the UK and Ireland. * Working with Analytics and Product teams to strengthen Voi’s evidence base and advocacy positions. Tender & Market Readiness: * Identifying, monitoring and preparing for tenders across the region, ensuring the right policy positioning. * Engage proactively with city and regional authorities to shape upcoming mobility tenders and secure opportunities for participation. * Collaborating with Product, Operations, Legal, and Tender team to align regulatory positions and support readiness for upcoming rules. Public Relations: * Accountability for our public relations including setting strategic direction with our PR agency. * Driving proactive PR to drive media stories to help us achieve our policy and commercial objectives. Stakeholder Engagement & Advocacy: * Owning and developing senior political, technical and administrative relationships across the UK & Ireland, ensuring early insight into regulatory developments. * Representing Voi in consultations, conferences and working groups ensuring consistent and professional presentation of Voi’s positions. Compliance & Internal Alignment * Maintaining oversight of compliance matters in the region, and preparing internal processes for regulatory change. Leadership & Cross-Market Influence: * Lead, manage and develop the local policy team, setting clear goals, supporting development and aligning work with Voi’s strategic priorities. * Contributing as a senior leader to global policy discussions, sharing insights from the UK & Ireland to support alignment across markets. WHAT YOU NEED TO EMBARK We are looking for an analytical, commercially minded and strategic policy expert with a strong understanding of the UK & Irish political and regulatory landscape. You can translate business objectives into policy priorities, build trusted relationships, and navigate complex political environments in a fast-changing industry. In addition to this, we believe the right person has: * A Bachelor degree in Law, Political Science, Public Policy, Business, Economics, Communications or similar. * Professional fluency in English. * Experience in public affairs within mobility, transport, tech or other policy-driven sectors. * Strong understanding of the UK political environment and experience influencing regulatory and political processes. * Ability to use data and evidence in policy development and advocacy. * Skilled in drafting regulatory positions, consultation responses and policymaker-facing arguments. * Experience leading complex cross-functional work with local and central stakeholders. * Experience managing direct reports and developing teams. * Experience from using AI in a specialised, role specific way, and adapt workflows. Don’t meet every requirement? If you are excited about this role and our mission, and have relevant, transferable skills, we encourage you to apply - even if you don’t check every box. WHY VOI? Working at Voi is more than just a job; our People Promise includes a personal voyage where you will grow as a professional and be a part of a team and culture that builds something meaningful for society. In addition to this you’ll have the opportunity to: * Join Europe’s #1 micromobility operator and one of the fastest-growing scaleups. * Get “skin in the game” through our employee stock options program and influence policy development in the UK & Ireland. * Work with inspiring, motivated and fun colleagues towards a shared mission. * Join the micromobility-revolution and be a part of creating sustainable cities made for living, free from noise and pollution. At Voi, we are committed to responsible and ethical recruitment practices, ensuring that all recruitment processes are fair, transparent, and free from exploitation. We operate under the principle that we cover the associated recruitment costs, meaning that no recruitment fees or related costs are charged to workers at any stage of the hiring process. All such costs are borne by Voi, and we require the same standards to be upheld across the agencies we partner with. We work only with recruitment partners who share our commitment to ethical practices and regularly review our processes to ensure compliance, protect workers’ rights, and promote a safe and respectful hiring experience for all our candidates.
About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we're building the delivery of (almost) everything and you'll find us in over 500 cities in more than 30 countries around the world. We are a Helsinki-based technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to our customers. To enable this, Wolt develops a wide range of technologies from local logistics to retail software and financial solutions, as well as operates its own grocery stores under the brand Wolt Market. Our team has been working hard to build an amazing service for our customers, merchants and couriers – all while making cities better. And we’re excited to see the shared impact we’ve had along the way, serving customers, supporting local businesses, and creating earning opportunities around the world. In 2022, Wolt joined forces with DoorDash, marking an exciting new chapter in our journey. Together, we continue to think big and expand our reach across the globe. This partnership brings together two leading players in local commerce, combining shared values, complimentary strengths, and a common ambition to build the best possible platform for customers, merchants, and couriers. Today, Wolt operates as part of DoorDash International, which encompasses DoorDash’s businesses outside of the United States. Building on this international momentum, DoorDash acquired UK-based Deliveroo in October 2025. This brought Deliveroo’s strong operations across the UK, Ireland, and several European and Middle Eastern markets into DoorDash’s growing global portfolio. Working at Wolt isn't always easy, but it's definitely exciting. Here you'll learn more, build more, and ship more than in most other companies. You'll be challenged a lot, but also have a lot of fun along the way. So, if you're a self-starter with drive and entrepreneurial spirit, this could be the ride of your life! About the Role On the Global Merchant team, our mission is to provide best-in-class merchant selection—spanning restaurants and other verticals—to deliver exceptional value to consumers while empowering merchants to grow their businesses profitably on Wolt. We achieve this by building world-class operations, launching innovative products and working as one team across our 30 countries. We’re looking for a Senior Director to scale Wolt’s sales operations across 30 countries. This requires an exceptional strategic frontline sales leader who drives energy, competitiveness, and accountability. You will be responsible for new merchant acquisition, leading a sales organization of approximately 300 people spanning almost all Wolt countries. You will also lead Wolt’s Global Sales Strategy & Operations team that is responsible for sales and selection strategy, variable pay, sales tooling and sales compliance. Their job is to help every country and region win with best in class insights, processes and scalable playbooks. This is a management position with high visibility and direct influence on the company’s global success. This role will partner closely with other leaders across Operations, Finance, Analytics, Marketing and Product to build GTM strategies and deliver on Wolt’s overall goals. You will report to our Global Head of Merchant Business, Tuomas Hurmerinta. We expect this role to be flexible in terms of time spent remotely and in-office with the ability to travel as needed for in-person collaboration through training, offsites, team-building events, and other business-related necessities. This is a rare opportunity to have direct impact at global scale uniting commercial, operational, and strategic leadership to grow one of EMEA’s most loved consumer platforms. You're excited about this opportunity because you will… Be responsible for overseeing the sales strategy, operations, and performance of a dynamic marketplace within a larger organization. Develop, implement and execute a comprehensive business strategy to meet organisational objectives. Partner with crossfunctional leaders to implement new GTM strategies to unlock growth, to think boldly and two steps ahead as a way to ensure expansive opportunities are not missed. Lead, mentor, and manage a high-performing sales team. Continually improve the tools available to Sales and ads XFN teams to do their jobs more efficiently and effectively, especially determining how Gen AI and automation should be applied across all teams. Collaborate closely with other Wolt executives. Build alignment and visibility across Wolt and DoorDash, serving as the connective tissue between local teams in 30+ countries, product, analytics, and executive stakeholders. Build a world-class team that includes hiring new leaders as well as mentoring junior team members, fostering curiosity, rigour, and clarity in all analytical work while elevating the team’s technical and strategic maturity. We're excited about you because you have… Experience growing and leading sales teams at scale, across a multi-country footprint A strong track record of success in driving revenue and motivating teams at scale. Deep expertise in improving the productivity of Sales (and Account Management) teams, including compensation design, systems & CRM development, and accountability frameworks. A focus on dynamic marketplaces, ecommerce, or logistics environments. The ability to take ambiguous problems and solve them in a structured, hypothesis-driven, data-supported way. A self-starter with the determination to initiate and lead/own strategic projects to completion in a scrappy environment with a cross-functional team. Clear and concise communication with strong cross-functional partnership experience and an ability to influence senior leadership on critical decisions. Innate curiosity to understand how things work and a first-principles approach to problem solving. Hired, retained and developed A+ talent. What we stand for… Attitude - We take ownership beyond the obvious. Excellence - We do common things uncommonly well. Ambition - We think big but stay humble. Heart - We do right by people, we treat others kindly and justly. Will to learn - We recognise that if we don’t learn, we don’t stay still but fall behind. Will to teach - We remember that Luke was Yoda's greatest achievement.
At ABAX, Product Marketing isn't just a function – it's a strategic imperative and a direct driver of our growth. We are making a significant investment in Product Marketing capacity because we recognize its pivotal function as the driving force behind getting our innovative products to market and ensuring their sustained success. You will be joining a team that acts as A true enabler of sales and an accelerator of adoption. The voice of the customer, masterminding compelling messaging rooted in pain point resolution. A bridge-builder, fostering crucial collaboration between Product, Tech, Commercial, and Marketing teams. A catalyst in tech sales, ensuring our products cut through the digital noise and establish an authentic signal in the market. This is a unique opportunity to take our existing Go-To-Market GTM processes and make them your own. To help support our growth into Asset Tracking, new domains and AI, you will play a critical role in commercialising new product updates and domains to ensure that ABAX stands out with an authentic and expert-led voice. What You’ll Work On As our Product Marketing Manager, you will be at the forefront of our product lifecycle, ensuring our innovations reach and resonate with our target markets. Your responsibilities will include: Strategic GTM Leadership: Lead and execute comprehensive Go-to-Market (GTM) strategies for new products, features, and solution offerings, ensuring successful launches and market penetration together with the marketing team. Masterful Messaging & Positioning: Develop market-leading positioning and differentiated messaging that translates complex technical features into clear, compelling, and customer-centric value propositions across our product portfolio. Sales & Commercial Enablement: Create powerful sales enablement tools, impactful marketing content, and compelling collateral that equip our field sales and commercial teams for maximum effectiveness. Customer & Market Advocacy: Act as the voice of the market within ABAX, conducting in-depth primary and secondary research on customer insights, market trends, and competitor activities (including telematics, fleet management, and cloud providers) to inform product strategy and identify new opportunities. You'll understand and leverage competitor weaknesses. Cross-functional Collaboration: Facilitate effective communication, alignment, and evangelism across Product, Engineering, Sales, Marketing, and Leadership teams, bridging critical gaps to ensure shared understanding and success. Thought Leadership & Evangelism: Contribute to and execute expert-led thought leadership initiatives, evangelizing ABAX products to analysts, prospects, and customers through meetings, webinars, conferences, and trade shows. Performance Insight: Collaborate with sales and marketing teams to track product adoption and usage growth, evaluating the impact of PMM efforts on market performance and identifying areas for optimization. What We're Looking For 5+ years of progressive Product Marketing experience, with at least 2 years focused on G2M for SaaS / B2B / telematics or Fleet Management / Asset Tracking market, and direct collaboration with field sales & marketing teams. Proven experience in a B2B SaaS or tech environment; exposure to telematics, IoT, or asset tracking industries is a significant advantage. A strategic, analytical thinker with a pragmatic mindset and a strong customer-centric approach. Demonstrated ability to manage multiple complex projects in a fast-paced, dynamic environment. Exceptional communication (written and verbal) and presentation skills, with the ability to articulate complex concepts clearly and persuasively to diverse audiences. A natural collaborator who thrives in cross-functional team settings and can build strong relationships. You are well-organized, detail-oriented, and excellent at prioritizing tasks. You are a dedicated team player who values open, continuous feedback on performance. You are someone who expects to be challenged and is always looking for ways to work smarter. Practical Details Start Date: After summer Work Extent: Full-time Location: Stockholm We believe great collaboration happens in person. As an office-first company, we expect our employees to spend the majority of their working week in the office, where we learn from each other, solve problems together, and build strong relationships as a team. Background Check and Reference Verification Successful employment is contingent upon ABAX receiving satisfactory references. As part of our hiring process, we perform a digital reference check through RefApp, an advanced online solution for managing this procedure. Please be aware that a background check may be conducted simultaneously with the reference check. Equal Opportunities At ABAX, we are dedicated to creating an inclusive environment for all our colleagues. This commitment extends to ensuring that our recruitment practices and processes are as inclusive as possible. We encourage applicants from all backgrounds to join us in strengthening our focus on equality and diversity in the workplace. About ABAX ABAX is a leading European telematics IoT platform offering connected mobility solutions for vehicle tracking, tool tracking, and equipment control. Our mission is to deliver mobility data insights that empower people to do more with less. With over 500,000 tracked assets and 40,000 customers, ABAX delivers reliable and powerful solutions for businesses relying on physical operations. Our advanced platform transforms customer needs into actionable insights and automated reporting, driving efficiency and operational excellence. We operate across Europe, with over 350 employees working from our facilities in Norway, Sweden, Denmark, Finland, the Netherlands, Belgium, Poland, and the UK. Our Head Office is in Larvik, Norway.