
Choco · London
Join Choco, where we build and own solutions that reshape a broken food system. The global food supply chain is inefficient by design. Waste is high, margins a...
Join Choco, where we build and own solutions that reshape a broken food system.
The global food supply chain is inefficient by design. Waste is high, margins are thin, and most distributor order processes are
done over the phone, tracked across broad spreadsheets, and based on intuition rather than strong data.
At Choco, we’re changing that. We build software used daily by food distributors and their customers to run their business. It
automates orders, reduces errors, and helps operations run faster and more reliably. Because it’s embedded in daily operations,
our SaaS platform has immediate, real-world impact, on efficiency, margins, and how businesses run day to day.
Build and lead a high-performing SMB Sales organization across the UK/I, DACH, and France. You will raise the performance bar,
create a culture of accountability and execution excellence, and build the operating model that drives predictable, scalable
growth.
conversation.
This version positions the role as more than a frontline manager. It signals that you're looking for a leader who can build a
high-performing organization through exceptional talent, operational rigor, disciplined execution, and continuous coaching.
largely runs on calls and spreadsheets.
accuracy, speed, and margins.
status (~$1.2B valuation) with the ambition to define this category end-to-end.
wellbeing support, and long-term benefits like a sabbatical (all localized by office).
If you want to work on real problems, take ownership, and raise the bar, we should talk.
Choco is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our
technology is available and accessible to everyone. All employment decisions are made without regard to race, color, national
origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability,
medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.
About the Team This role sits within Integrated Marketing and partners closely with SMB Sales, Marketing Ops, Lifecycle, and Product Analytics. We operate a hybrid PLG + sales motion, where a large portion of demand is generated through product and inbound, but monetised through a mix of self-serve and sales-assisted conversion. This role will work directly with the SMB team. About the Role Most growth teams optimise for traffic and pipeline. This role is about conversion. Miro has strong inbound, solid product-market fit, and a growing enterprise motion. What’s missing is a system to convert high-intent users who are already in our funnel but aren’t converting today. This role builds that system. You’ll create and operate a scaled demand engine that sits between self-serve and sales. The focus is simple: capture high-intent users at the point of friction and convert them quickly through human-led engagement. This is a build role. You’ll own the motion end-to-end, stand it up from zero, and prove it works. AI is core to how this gets built. Not as a layer on top, but embedded in targeting, routing, and execution from day one. What you’ll do * Build and launch a scaled demand engine focused on conversion, not top-of-funnel * Stand up inbound chat across high-intent surfaces (pricing, product, upgrade points) and optimise for speed and conversion * Design and run outbound programs using propensity modelling to engage high-intent accounts not yet converting * Own the full funnel from first touch to conversion, with clear accountability for pipeline and ARR * Work directly with SMB reps to drive high-velocity conversion * Partner with Marketing Ops to build routing, enrichment, and automation workflows with AI embedded throughout * Define and implement attribution and incrementality frameworks from day one * Build dashboards that clearly show impact vs existing channels * Rapidly test, iterate, and improve performance based on real conversion data What you’ll need * Proven experience building and operating demand or growth motions from scratch * Strong execution instinct: you move quickly and get things live without waiting for perfect conditions * Deep understanding of conversion, funnel mechanics, routing, and attribution * Experience working directly with sales teams in high-velocity environments * A practical approach to AI: * You integrate AI into workflows that others can use * You use AI to improve targeting, routing, and decision-making * You apply judgement and don’t rely on AI outputs blindly * Strong analytical mindset with the ability to translate data into action quickly * Comfortable operating across strategy and execution at the same time * Experience working cross-functionally with Sales, Marketing Ops, and Product What's in it for you We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. #LI-JM2
Attio is the CRM built for the AI era. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A. We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier. If you want to do the best work of your career, this is the right place. ABOUT THE ROLE Our Customer Success team is integral to how we build, grow, and deliver value. We help customers adopt Attio quickly, integrate it smoothly, and unlock lasting impact. With technical fluency and deep empathy, we guide teams through complex use cases, share insights that shape the product, and turn great onboarding into long-term success. We’re looking for a Solutions Engineer who’s thoughtful, resourceful, and resilient — and wants to help reinvent how millions of people work. WHAT YOU'LL DO * Work directly and independently with Attio’s new customers via video call, email, and live chat to ensure their success with Attio * Design and develop programs to support customer onboarding at scale e.g., user guides, documentation, onboarding emails, office hours * Identify accounts where there is opportunity to expand Attio’s impact and footprint, and collaborate with Sales and Customer Success teams to nurture that growth * Work collaboratively with internal teams (e.g., support or engineering) to address and resolve customers' product issues * Gather client feedback and insights to contribute to the continuous improvement of the Attio product WHAT YOU'LL BRING * Direct customer-facing experience deploying, selling, or managing complex products or services * Customer-facing experience solving business problems with technology * Experience in designing and explaining solutions using SaaS concepts like APIs and JSON, and integrating systems using code or iPaaS solutions like Zapier, Tray.ai, IFTTT, etc. * Some professional or academic experience with 1 programming or query language (Javascript, Python, SQL) * Ability to work independently in an unstructured, fast paced, environment with shifting priorities WHAT DOES THE HIRING PROCESS LOOK LIKE? Our hiring process is designed to help us identify people with critical thinking and analytical problem solving abilities. We will test for excellent customer communication skills and your technical level, in search of no-code experts, basic programming skills and people who are comfortable with APIs and JSON. 1. 30-minute introductory phone call with a member of our Talent team 2. 30-minute interview with our Head of Customer Success 3. 45-minute technical case interview 4. Two 30-minute interviews with relevant stakeholders and Mock Demo exercise 5. 30-minute closing conversation with our CEO 6. Offer stage
01Health is at an inflection point. The platform is built, revenue is accelerating, and we are moving from a single-specialty company to a multi-vertical specialist healthcare platform - with AI as embedded clinical infrastructure. Our vision is to help all clinicians deliver the latest innovations in healthcare, improving the standard of care for millions of people. Backed by the investors behind Revolut, CityMapper, and Depop - we're scaling fast across the UK and beyond, and are looking for exceptional people to join us on our mission. What is happening at 01Health right now: Balderton-backed Series A company 90% of UK patients can reach an 01Health–affiliated clinic within 30 minutes All growth has been inbound, ~50% word of mouth 4.98★ customer rating from the dentists who use us Aerox (sleep) ready for national rollout to top-performing 01 Partners, with a 300+ clinic waitlist US expansion live New verticals being tested and prototyped We are not searching for product–market fit anymore. We are ready to dominate the market, and to do it across multiple medical specialties, transforming lives in the process. The Role The Core dentist base is the foundation of 01Health - the steady-state engine that powers everything we build. As Head of Sales, you'll own it completely: revenue, activation, retention, and order frequency. You'll sit at the Commercial leadership table, define what gold-standard commercial leadership looks like, and turn a proven model into the growth that doesn’t stop. What You Will Do Own the number: Full accountability for total Sales revenue. You set the pace, deliver weekly order volume vs. budget, and hold yourself and the team to ambitious targets Define the playbook: Build and embed differentiated commercial approaches for differing provider segments - creating the clarity, ownership, and handovers that turn good teams into great ones. Drive with data: Translate funnel analytics and customer segmentation into concrete strategy - and then execute Build the machine: Hire, onboard, and performance-manage a world-class team. Coach them to raise the bar on commercial execution, ownership, and strategic thinking Cross-functional Leadership: Partner closely with other team leaders (Product, RevOps, Clinical Operations, etc.) to optimise for customer experience & order growth - surfacing issues proactively with data-led solutions Senior Reporting: Report to leadership regularly with performance data and accurate forecasts so everyone can stay close to the numbers What We Are Looking For You know what great looks like - because you've built it. 10+ years commercial experience, including 5+ years of managing teams of 5 or more Operated at a Series A-B company & helped scale a Sales org post-Series A Personally owned and delivered against significant annual revenue targets with full accountability Deep experience with SMB at scale: thousands of customers with mixed LTVs and use cases Proven experience of turning own data analysis into tangible strategic actions A pro-active, independent problem solvers who thrives in high-ownership environments where the playbook is still being written Why Join Us Real impact, every day - your work directly changes patient outcomes. You'll feel it, and so will the people whose care you're improving. 25 days holiday + your birthday off - because no one should work on their birthday! Outsized leverage and full ownership - real authority today, lasting impact tomorrow; what you build now shapes how this company operates at every stage after. Grow fast - backed by top VCs and built by the best; you'll be learning from some of the sharpest minds in health-tech every single day. Vitality Health cover - private medical insurance, because we take care of the people who take care of the business. Team Perks - enjoy regular team lunches, quarterly socials, and an annual company retreat. Hybrid working - we all come together three days a week, but the rest of the time, enjoy the flexibility to work from home or our Hoxton office.