Infrastructure and MLOps Engineer

Flo Health

500M+ downloads. 80M+ monthly users. A decade of building – and we’re still accelerating. Flo is the world’s #1 health & fitness app worldwide on a mission to build a better future for female health. Backed by a $200M investment led by General Atlantic, we became the first product of our kind to reach a $1B valuation in 2024 – and we’re not slowing down. With 7M paid subscribers and the highest-rated experience in the App Store’s health category, we’ve spent 10 years earning trust at scale. Now, we’re building the next generation of digital health – AI-powered, privacy-first, clinically backed – to help our users know their body better. The job Flo Health is the world’s most popular women’s health app, supporting over 80 million monthly active users. As our Engineering Manager for the AI Platform, you will lead the core team that builds the shared infrastructure powering every AI feature at Flo—from our chatbot and cycle predictions to personalized health insights.   We don’t just use AI; we build the systems that make it possible at scale. You will work in an environment where we maintain direct technical partnerships with Databricks, OpenAI, Anthropic, and AWS, moving far beyond standard vendor relationships.   The Environment   Our AI Platform team is embedded directly in product delivery, working in cross-functional squads alongside our Data Platform team and external model partners. We operate with a clear but fluid strategy — iterating quickly based on rapid AI/LLM advancements and real-time metrics. You will manage a dynamic environment where roughly 30% of the team's work is reactive, driven by immediate product needs, while maintaining focus on our long-term roadmap.   What You’ll Do * Lead & Empower: Manage a team of senior engineers using a distributed leadership model. You’ll provide the management layer that supports their technical execution, performance, and career growth. * Own the Roadmap: Translate product and company goals into clear team roadmaps, managing the balance between structured delivery and the reactive, business-driven work essential to a platform team. * Drive Delivery: Coordinate cross-pod dependencies, resolve blockers, and track roadmap milestones. * Technical Stewardship: Participate in architectural reviews and provide hands-on technical guidance (~20% of your time). You’ll help the team maintain high standards for safety, medical compliance, and performance. * Cross-Functional Impact: Act as the primary point of contact for stakeholders across Product, Analytics, and Engineering, while representing Flo’s AI vision to our industry partners. What you bring: * Engineering Leadership: Proven track record managing engineering teams in fast-moving product environments. You know how to build high-performing teams, mentor talent, and hire effectively. * AI/ML Infrastructure Depth: You have direct, hands-on experience leading or building ML systems in production. You understand MLOps, model serving, or AI platform engineering. * The "Manager-as-Leader" Mindset: You aren't looking to spend your day coding, but you have the technical depth to participate in architecture discussions and credibly guide technical trade-offs. * Agile & Stakeholder Savvy: You are comfortable operating where priorities shift. You know how to protect roadmap momentum while absorbing urgent requests. * Collaborative Spirit: You thrive in cross-functional setups and understand how to manage diverse teams in an agile environment. Why Join Flo? * Massive Scale: Your work will directly impact millions of users. * Cutting-Edge Tech: Work at the intersection of AI and healthcare, with deep integration into modern LLM stacks and ML infrastructure. * High Visibility: This role offers significant industry exposure, including potential opportunities to present our evaluation platforms at events alongside our technology partners. How we work We’re a mission-led, product-driven team. We move fast, stay focused and take ownership – from brief to build to impact. Debate is encouraged. Decisions are shared. We care about craft, ship with purpose, and always raise the bar. You’ll be working with people who take their work seriously, not themselves. It takes commitment, resilience, and the drive to keep going when things get tough. Because better health outcomes are worth it.  What you'll get We support impact with meaningful reward. Here’s what that looks like: * Competitive salary and annual reviews * Opportunity to participate in Flo’s performance incentive scheme * Paid holiday, sick leave, and female health leave * Enhanced parental leave and pay for maternity, paternity, same-sex and adoptive parents * Accelerated professional growth through world-changing work and learning support * In-person collaboration and work in a hybrid model, with 3 days per week spent in the office * 5-week fully paid sabbatical at 5-year Floversary * Flo Premium for friends & family, plus more health, pension and wellbeing perks Diversity, equity and inclusion Our strength is in our differences. At Flo, hiring is based on merit, skill and what you bring to the role – nothing else. We’re proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities. Read our privacy notice for job applicants.

Databricks

ReqID: FEQ327R328 Recruiter: Kanwal Matharu Location:  London, United Kingdom - Hybrid Skills: Data Science, Machine Learning, AI, LLM, GenAI As a Senior Specialist Solutions Engineer (SSE), ML Engineering, you will be the trusted technical ML expert to both Databricks customers and the Field Engineering organisation. You will work with Solution Architects to guide customers in architecting production-grade ML applications on Databricks, while aligning their technical roadmap with the evolving Databricks Data Intelligence Platform. You will continue to strengthen your technical skills through applying the latest technologies in GenAI, LLMOps, and ML, while expanding your impact through mentorship and establishing yourself as an ML expert. You will be reporting to the Manager, Field Engineering (Specialist Team) The impact you will have: * Lead the architectural design of production-grade ML workloads on our unified platform, encompassing the entire MLOps lifecycle from end-to-end pipeline creation and optimization (training/inference) to seamless integration with cloud-native services. * Provide advanced technical support to the Solution Architects during the technical sales cycle by building MVPs, leading deep-dive technical sessions, and strategically aligning ML/data science solutions to complex customer business challenges using relevant real-world examples. * Serve as the trusted technical advisor for customers developing GenAI solutions, specializing in the design and implementation of RAG architectures on enterprise knowledge bases, enabling natural language querying of structured data, and establishing content generation and monitoring frameworks. * Drive community growth and platform adoption through thought leadership activities, including the creation of technical tutorials and training materials, as well as leading hackathons and presenting at industry conferences. What we look for: * Experienced, technical, customer-facing, and with a background in Data Science / Machine Learning, and Data Engineering.  Looking to learn and develop in a customer-facing technical role as a subject matter expert (SME) in a pre-sales environment. * Pre-sales or post-sales experience working with external clients across a variety of industry markets Data Science/ML Skills * Hands-on industry ML experience in at least one of the following: * ML Engineer: Develop production-grade cloud (AWS/Azure/GCP) infrastructure that supports the deployment of ML applications, including drift monitoring * Data Scientist: Experience with the latest techniques in natural language processing, including vector databases, fine-tuning LLMs, and deploying LLMs with tools such as HuggingFace, Langchain, and OpenAI * Hands-on experience working with Distributed Spark based systems. * Graduate degree in a quantitative discipline (Computer Science, Engineering, Statistics, Operations Research, etc.) or equivalent practical experience * Experience communicating and teaching technical concepts to non-technical and technical audiences alike * Passion for collaboration, life-long learning, and driving our values through ML * [Preferred] 2+ years customer-facing experience in a pre-sales or post-sales role * [Preferred] Experience working with Apache Spark™ to process large-scale distributed datasets * Can meet expectations for technical training and role-specific outcomes within 3 months of hire * Can travel up to 30% when needed About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Databricks

ReqID: FEQ327R501 Location:  London Skills: Data Science, Machine Learning, AI, LLM, GenAI Mission   As a Senior Specialist Solutions Architect (ML & AI), you will serve as the trusted technical ML and AI expert for Databricks customers and the Field Engineering organization. You will partner with Solution Architects to guide enterprise and strategic customers in architecting production-grade ML and AI applications on the Databricks Data Intelligence Platform. You will also continue to sharpen your technical expertise in cutting-edge areas like GenAI, ML, MLOps, and LLMOps, while mentoring colleagues and establishing yourself as an AI  thought leader. Impact you will have * Architecting Workloads: Design and implement production-level ML and AI workloads, including end-to-end pipelines, training/inference optimization, MLOps lifecycle management, and integration with cloud-native services. * GenAI Leadership: Serve as a practitioner for enterprise GenAI solutions, specializing in RAG architectures, agentic systems (including tool-calling, multi-agent orchestration, and guardrails), AI observability, and natural language querying of structured data. * Provide advanced technical support to Solution Architects during the technical sales cycle by building MVPs, leading deep-dive sessions, and aligning AI solutions with complex customer business challenges. * Product Influence: Collaborate cross-functionally with product and engineering teams to represent the voice of the customer, define priorities, and influence the platform’s AI roadmap. * Thought Leadership: Drive community growth and AI platform adoption through the creation of technical tutorials and training materials, as well as by presenting at industry conferences and leading hackathons.   What we look for * Experience: 10+ years of hands-on industry DS/ML experience, with a focus on either: * ML Engineering: Building/maintaining production-grade cloud infrastructure (AWS/Azure/GCP) that supports deployment of ML applications and monitoring ML model performance. * Data Science/AI: Applying advanced techniques in LLMs, agentic systems, vector databases, fine-tuning, and deployment tools (e.g., HuggingFace, Langchain). * Hands-on experience working with Distributed Spark based systems * Experience with data engineering concepts or a good understanding of data engineering concepts  * Pre-sales or post-sales experience working with external clients across a variety of industry markets. Minimum of 5+ years of customer-facing experience would be preferred * [Preferred] Experience working with Apache Spark™ to process large-scale distributed datasets * Communication: Proven ability to communicate and teach complex technical concepts to both technical and non-technical audiences. * Core Traits: Passion for lifelong learning, collaboration, and driving business value through AI. * Education: Graduate degree in a quantitative discipline (e.g., Computer Science, Engineering, Statistics, Operations Research, etc) or equivalent practical experience. * Can meet expectations for technical training and role-specific outcomes within 3 months of hire * Can travel up to 30% when needed About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.