
Lottie · London
🏷️ Title: Lead Platform Engineer 👫 Department: Engineering, reporting to the CPTO 💰 Salary: £90,000 - £115,000 (depending on experience and seniority) 🎁 ...
🏷️ Title: Lead Platform Engineer
👫 Department: Engineering, reporting to the CPTO
💰 Salary: £90,000 - £115,000 (depending on experience and seniority)
🎁 Benefits & Culture: Lottie’s careers page here. Lottie’s tech careers page here
📈 Equity: A very generous EMI share offering.
🌴 Holiday: 26 days + bank holidays.
💗 Mission: Elevate later life for everybody and build the care sector of the future.
💻 Office Policy: Hybrid with two core office days or remote.
🌍 Office Location: London Bridge, London, UK or remote, Europe.
We're looking for a Lead Platform Engineer to own the infrastructure and security foundation that Lottie's engineering teams build
on.
This is a broad, high-ownership role. You'll be the person who keeps our cloud infrastructure running well, starts to own our
security posture, and looks for ways to improve how our engineers experience the platform underneath them every day. It's not a
narrow specialism - we want someone who is energised by the full scope, not just one slice of it.
Lottie's infrastructure is modern, simple and intentional. Our services run on Kubernetes (EKS), deployed following GitOps
practices with GitHub Actions and ArgoCD, and monitored with OpenTelemetry-powered logs, traces and metrics. Our cloud surface is
split across AWS for compute and GCP for data (BigQuery), with infrastructure managed as code through Terraform. We prioritise
pragmatism, stability and solving real problems over technology for technology's sake, and this key role owns the future direction
of the platform, observability, security and infrastructure as a whole.
You'll join as the sole owner of this function, which means real autonomy and real accountability. The work is consequential:
Lottie is scaling fast, our products carry serious responsibility for the families and care providers who rely on them, and the
platform needs to be in safe hands.
💻 What you'll be doing
genuinely run their own services, not just deploy them
with AI tooling without creating risk
strengthen our posture, not a box-ticking exercise
time
move faster
technical interest
👀 We think you'll be a great fit if…
operational realities that only come from owning clusters yourself
the difference between collecting metrics and creating insight
looks like, and you're willing to learn
over-engineering
correct
Sound like you but not quite 100%? Apply anyway — we're looking for judgment and potential, not a perfect spec match.
💔 This role isn't for you if…
🔢 Lottie's Interview Process
1. Talent Screen with Alice Rooke, Talent Lead (20 minutes, remote)
2. Interview with Julien Lavigne du Cadet, CPTO (45 minutes, remote)
3. Two one hour technical interviews with members of Lottie engineering team (2 hours, remote)
4. Behavioural Interview with one of Lottie’s Engineering Leaders (45 minutes, remote)
5. Final interview with Will Donnelly, Co-Founder & CEO (30 minutes, in person)
🤩 Candidate Experience
The majority of feedback will be given via email and we try our very best to give specific and constructive feedback where
possible.
offered a debrief call with our Talent Lead.
offer written feedback.
🚀 Meet Lottie
Founded with a mission to build the care sector of the future, Lottie is creating the AI operating system for social care —
designed to fix care search for families and unlock profitability for care providers.
Launched in London in July 2021, Lottie has raised over £25m from tier 1 venture capital funds (Accel and General Catalyst) and is
widely recognised as one of Europe's fastest growing tech companies. Most recently, Lottie was the acclaimed winner of Deloitte
Fast 50, LinkedIn Top Startups and Startups 100.
As of today, Lottie offers three core products and services, including:
Rightmove for care.
occupancy and finances.
employees.
here.
🤩 Why Lottie?
the function as the company scales.
Care is one of the final remaining large consumer industries yet to be disrupted by technology.
point in their life.
score.
the Best Places to Work by The Sunday Times 2026.
We want to create an inclusive environment that celebrates the diversity of our people whilst enabling them to do the best work of
their careers. We are committed to ensuring that all our people processes are equitable. All applicants will be considered for
employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national
origin, veteran, neurodiversity status or disability status.
If you require reasonable accommodations during the application or interview process, please let us know at Alice.Rooke@lottie.org
The AI-powered OS for beauty, wellness and self-care About Fresha Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices. Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date. The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC. Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions. Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management. The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google. Role Overview Fresha is entering its next phase of global scale, and the Platform team plays a vital role in making that growth fast, safe, and sustainable. As a Platform Engineering Team Lead, you will be accountable for the team’s performance and outcomes — ensuring delivery is predictable, communication is proactive, systems are well-architected, and operational standards are upheld. With the rapid acceleration of AI and automation, this is a unique moment to transform how platforms are built and operated — reducing toil, improving reliability, and enabling smarter, faster engineering decisions. You will support Fresha’s growth by driving infrastructure readiness, aligning platform strategy with business outcomes, and applying AI where it delivers real operational leverage. We care deeply about customer impact, even when the work is internal - platform improvements ultimately exist to help Fresha deliver better experiences to customers.
ABOUT BARINGA Baringa is a global consulting firm that partners with leaders to drive change and create value. With deep industry expertise, and enabled by advanced technology, the firm helps clients to deliver with greater confidence and certainty. With over 2,000 people across the UK, Europe, North America, Asia and Australia, the firm combines global insight with local understanding. The firm works across energy and resources, financial services, government and public sector, consumer products and retail, pharmaceuticals and life sciences, manufacturing, and technology, media and telecoms, with capabilities spanning strategy, transformation and operational excellence – all powered by advanced technology, data, AI and digital innovation. Clients value Baringa’s collaborative approach and the way its teams integrate seamlessly – all working with a shared understanding of what matters most. The firm is known for its kind, curious experts who listen closely and care deeply about client success as they help clients transform energy markets, modernise financial platforms, expand telecoms and digital networks through advanced data analytics, enable digital services in government, and unlock growth in consumer sectors. Certified as a Great Place to Work around the world, Baringa has been recognised by the Financial Times in 22 categories of its UK Leading Management Consultants rankings, and by Forbes for four consecutive years as one of the World’s Best Management Consulting Firms. OUR ENERGY PRODUCTS PRACTICE IS LOOKING FOR A LEAD PLATFORM ENGINEER TO JOIN THE TEAM. Baringa are world leaders in modelling energy markets and using the insights generated through these models to drive change in a decarbonising energy industry. The Energy Products practice specialises in the development and innovation of our analytical models and supporting technology ecosystem underpinned by our deep expertise in the energy markets. Our staff come from diverse backgrounds, based across multiple geographies, and building models that utilise highly varied data sources – everything from kilobytes of academic papers to terabytes of hourly scenario projections for 50+ years. They need rapid access to data, analytics outputs, and highly scalable data processing infrastructure. Our scale and model complexity has reached a point that to continue to achieve our business vision, we are building a dedicated global Data and Processing Platform team. Come and join us to be part of the energy transition, the defining challenge of our lifetimes, where your technical skills and experience can have real impact. WHAT YOU WILL BE DOING We are looking for a Senior Platform Software Engineer to join as a core member of the Data and Processing Platform team, taking on a key role alongside the Engineering Lead to build the foundations and shared capabilities that support Baringa’s continued growth and evolution. * You will help shape the design, implementation and ongoing support of a greenfield Data and Processing Platform and its supporting software products * You will support the Engineering Lead to engage with internal developers, energy system modellers, client-facing energy experts, and users across the business to build capabilities that enable them to work more effectively and better serve our clients. * You will help drive engineering best practices, ensuring that quality, reliability and observability are built into our products from inception. * You will design and implement robust CI/CD automation flows, continually evolving our processes to improve the engineering experience for ourselves and the teams we support. * You will take an active role in all stages of the team’s agile development approach, from refinement through to delivery, supporting the iterative improvement of our team processes. YOUR SKILLS AND EXPERIENCE * You are passionate about building the ‘right’ solution to problems, with a desire to understand the problems at their core and ‘why’ a solution is fit for purpose. * You will have practical experience as a senior engineer in high-performing engineering teams, collaborating closely with colleagues and taking pride in what you create. * You are strong at solving complex problems and can flexibly consider different technologies/engineering approaches to achieve this. * You have advanced working knowledge of a general programming language (e.g. Python, Java, C#, Typescript etc.) and understand both domain modelling and application programming. * You have working knowledge of data management technologies (SQL, NoSQL, Databricks etc.) * You have working knowledge of modern software engineering tools (Git, CI/CD pipelines), cloud technologies (e.g. AWS, Azure) and Infrastructure as Code (e.g. Terraform, Pulumi) * You have worked across the technology stack with experience of established frameworks (e.g. React/Angular/Vue/Blazor frontends and/or FastAPI/Spring Boot/.NET backends) * You have experience building and supporting different architectural approaches and are confident in justifying your technology and architectural choices. * You are passionate about communicating complex concepts succinctly to both technical and non-technical audiences to reach a common understanding. * You have experience working with agile methodologies (e.g. Scrum/Kanban), with an understanding of the key principles that underpin their effective use. We’ve seen research that says some candidates will not apply to a role if they don’t meet every requirement, but please do not let this put you off. If you think you are a good overall match please do get in touch – we look carefully at all applications, and you may well be our ideal candidate. WHAT A CAREER AT BARINGA WILL GIVE YOU PUTTING PEOPLE FIRST. BARINGA IS A PEOPLE FIRST COMPANY AND WELLBEING IS AT THE FOREFRONT OF OUR CULTURE. WE RECOGNISE THE IMPORTANCE OF WORK-LIFE BALANCE AND FLEXIBLE WORKING AND PROVIDE OUR STAFF AMAZING BENEFITS. SOME OF THESE BENEFITS INCLUDE: * Generous Annual Leave Policy: We recognise everyone needs a well-deserved break. We provide our employees with 5 weeks of annual leave, fully available at the start of each year. In addition to this, we have introduced our 5-Year Recharge benefit which allows all employees an additional 2 weeks of paid leave after 5 years continuous service. * Flexible Working: We know that the ‘ideal’ work-life balance will vary from person to person and change at different stages of our working lives. To accommodate this, we have implemented a hybrid working policy and introduced more flexibility around taking unpaid leave. * Corporate Responsibility Days: Our world is important to us, so all our employees get 3 every year to help social and environmental causes and increase our impact on the communities that mean the most to us. * Wellbeing Fund: We want to encourage all employees to take charge and prioritise their own wellbeing. We’ve introduced our annual People Fund to support this by offering every individual a fund to support and manage their wellbeing through an activity of their choice. * Profit Share Scheme: All employees participate in the Baringa Group Profit Share Scheme so everyone has a stake in the company’s success. DIVERSITY AND INCLUSION We are proud to be an Equal Opportunity Employer. We believe that creating an environment where everyone feels a sense of belonging is central to our culture and that diversity is paramount to driving creativity, innovation, and value for our clients and for our people. AN AWARD-WINNING WORKPLACE You can be a part of our ‘Great Place to Work’ – with our commitment to women and well-being in the workplace for all. Click here to see some of our recent awards and how we’ve achieved this. USING BUSINESS AS A FORCE FOR GOOD. We maintain high standards of environmental performance and transparency, which can be seen through our commitment to Net Zero with our SBTI-verified Scope 1, 2 and 3 emissions reduction targets and our support of the Better Business Act. We report our progress publicly and ensure that we are also externally assessed and scored through organisations like CDP and EcoVadis - helping us to continually identify where we can improve. We have a long legacy of supporting the communities in which we work, and offer a variety of ways to contribute, by putting people first and creating impact that lasts. Our Corporate Social Responsibility (CSR) agenda is about giving back to the communities in which we live and work by sharing our skills, talent and time. In essence, we aim to empower and encourage everyone in the firm to contribute to the things we care about, and support registered charities and organisations with a clear social or environmental purpose to increase the positive impact they can have. JOIN US All applications received will be reviewed by a member of our Talent Acquisition team. We never rely solely on automated screening or AI tools to make hiring decisions. Your application will be considered for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability, age, faith or social background. We do not filter applications by university background and encourage those who have taken alternative educational and career paths to apply. We would like to actively encourage applications from those who identify with less represented and minority groups. We operate an inclusive recruitment process, ensuring reasonable adjustments where needed. Please contact a member of our Recruitment Team to discuss further. BARINGA PRIVACY NOTICES For UK & EU Your personal data will be retained by Baringa for up to two years, in accordance with our UK Recruitment Privacy Notice / EU Recruitment Privacy Notice, to evaluate your application and meet our legal and reporting obligations. In line with the General Data Protection Regulation (GDPR), you have the right to request access to, rectification, or erasure (subject to legal limitations) of your personal data. For more information, please contact us at privacy@baringa.com For the USA Your personal data may be retained by Baringa for up to two years, as outlined in our Recruitment Privacy Notice (AMER & APAC), to support the recruitment process and internal reporting requirements. Where applicable, and in accordance with relevant federal and state laws, you may have the right to request access to or correction of your personal information. For further details, please contact privacy@baringa.com For Australia & Singapore Your personal data will be retained by Baringa for up to two years, in accordance with our Recruitment Privacy Notice (AMER & APAC), to assess your application and meet applicable reporting and legal obligations. In line with the Australian Privacy Act and Singapore’s Personal Data Protection Act (PDPA), you may have rights to access, correct, or request limited deletion of your personal data. For more information, please contact us at privacy@baringa.com
Working at CreateFuture CreateFuture is an AI-native consulting partner where people do work that matters and are supported to do it well. We work alongside organisations such as PayPal, adidas, NatWest, FanDuel and Money Saving Expert, building digital products and services that make a difference while always putting people first. We’re a team of creators. We write code, shape delivery, build go-to-market strategies, develop AI solutions and create the practices that support our people. We work side by side with our clients, challenging what’s not working and helping them to build the future. Our commitment to craft, quality, and culture has helped us scale to over 600 people in just a few years. Our UK Benefits * 35 days leave (including bank holidays). * Private medical insurance. * Enhanced parental and adoption leave. * Financial coaching + 5% pension match. * 40 hours of paid learning and development. View our full list of UK benefits. CreateFuture is a Great Place to Work-Certified™ company and has won Best Workplaces UK multiple years in a row. Join us on our journey. Let’s create tomorrow, together, today. About the role and team: A hands-on Lead engineer embedded in the client's platform team, responsible for the reliability, scalability, and evolution of their Kubernetes-based infrastructure on AWS. This role sits at the intersection of platform engineering and DevOps, owning the day-to-day health of containerised workloads while driving improvements to delivery pipelines, GitOps practices, and managed service configuration. The right candidate is comfortable working autonomously in a mature, opinionated stack and can influence without authority across engineering teams. This role combines deep hands-on expertise with team leadership, stakeholder engagement, and delivery planning. The right candidate can operate credibly at an engineering level while also communicating clearly with business and technical stakeholders, translating platform priorities into a coherent roadmap and ensuring the team has the clarity and support needed to deliver effectively. What you'll be doing: * Own the platform engineering roadmap, working with business and technical stakeholders to prioritise initiatives, surface risks, and align delivery against wider programme goals * Lead and mentor a team of platform engineers, providing technical guidance, supporting growth, and maintaining quality and consistency across the team's output * Act as the primary technical point of contact for platform-related matters across engineering, product, and operations teams * Support on call for the EKS platform. * Own the operational health and evolution of containerised workloads running on EKS, including Helm chart management and Kustomize-based environment configuration * Drive GitOps practices using Flux, maintaining, improving, and troubleshooting the reconciliation pipeline across environments * Manage and optimise core managed services: EKS, MSK, and RDS, including scaling, patching, cost governance, and incident response * Maintain and extend infrastructure-as-code using Terraform, ensuring consistency, modularity, and alignment with AWS best practices * Support and improve GitHub Actions CI/CD workflows, including build, test, and deployment pipelines for containerised applications * Collaborate with development teams to support the hosting, debugging, and performance of Java/Kotlin and Python-based services * Identify and address platform-level technical debt, contributing to a roadmap of incremental improvements * Support on call for the EKS platform. What you bring: * Kubernetes at production scale, EKS preferred, with strong understanding of networking, RBAC, resource management, and cluster operations * GitOps tooling, Flux (essential), with solid working knowledge of Helm and Kustomize * AWS managed services, hands-on experience with EKS, MSK, and RDS in production environments * Terraform, authoring and maintaining modular infrastructure-as-code across multiple environments * GitHub Actions, building and maintaining CI/CD pipelines for containerised workloads * Application-layer awareness, ability to support and troubleshoot Java/Kotlin and/or Python services running in containers * Strong operational mindset, with experience owning incident management, on-call frameworks, and post-incident review processes * Proven experience leading a platform or infrastructure engineering team, including mentoring, performance support, and day-to-day team management * Strong stakeholder management skills, able to engage confidently with technical and non-technical audiences, translate complexity into clear priorities, and manage competing demands WHAT WE’LL OFFER YOU: We trust people to do their best work. That means flexibility over rigid rules, impact over activity, and real investment in your growth both professionally and personally. You’ll be part of a supportive, and friendly culture, surrounded by smart, curious people who care deeply about what they do. We offer flexible working, including hybrid and remote options. Our office hubs are located in Edinburgh, Leeds, Manchester, London and Bulgaria, with occasional travel to client sites or CreateFuture offices when needed. We trust you to manage your time balancing collaboration with client time and focused work. What matters is the impact you have, not how busy you look. OUR HIRING PROCESS We try to keep our hiring process clear, fair and respectful of your time. We aim to get back to everyone who applies and we will be upfront about where you are in the process. It usually looks like this: * Call with our Talent Acquisition Team * Role specific capability interview Depending on the role, we might also ask you to do a short presentation, a practical or technical task or have a values focused conversation. We will explain what is involved before anything happens. INCLUSION AT CREATEFUTURE We believe diverse teams build better workplaces and better products. We want CreateFuture to be a place where people feel able to be themselves and do their best work. If you need any adjustments or support during the application process, just. We will do what we can to help. We look forward to your application!