People Business Partner

Sumup

Senior Strategic Business Partner  SumUp is building a full-featured personal account for consumers across Europe- making it easy to spend globally, manage money, and get rewarded for everyday spending. As our Senior People Partner, you'll act as the strategic right hand to the Tribe Lead, helping shape how one of SumUp's newest and fastest-growing businesses scales. This role will focus on driving strategic people initiatives, leading high-impact programmes, and ensuring the organisation is set up to scale successfully. Working at the intersection of strategy, operations and people, you'll partner closely with senior leaders, Talent Acquisition, Finance and the wider People team to turn ambitious business goals into practical execution. You'll use your deep people expertise to influence organisational decisions, build high-performing teams and create the operating rhythm that allows the business to scale. WHAT YOU'LL DO * Act as the strategic operating partner to the Tribe Lead, helping shape organisational priorities and ensuring key initiatives are executed successfully. * Own the tribe's people strategy, translating business objectives into clear workforce, organisational and talent plans. * Lead cross-functional strategic programmes across hiring, organisational design, leadership development, engagement and performance. * Drive the operating cadence of the leadership team, tracking priorities, surfacing risks and ensuring delivery against key people and business goals. * Partner closely with Talent Acquisition to drive hiring strategy, monitor pipeline health, remove blockers and ensure hiring plans stay on track. * Work alongside Finance and leadership to support workforce planning, organisational effectiveness and headcount decisions. * Adapt and evolve SumUp's people programmes to meet the needs of a fast-moving incubation business, knowing when to leverage existing frameworks and when to build something new. * Act as a trusted advisor to senior leaders on organisational health, performance, succession planning and leadership effectiveness. * Use data and AI-powered tools to identify trends, improve decision-making and scale people operations through smarter ways of working. YOU'LL BE GREAT FOR THIS ROLE IF... * You've worked in a similar role or as a Chief of Staff, Operating Partner,or Senior Business Partner in a fast-growing technology company. * HR expertise but naturally think beyond HR, using people strategy to solve broader business challenges. * Highly strategic but equally comfortable rolling up your sleeves to make things happen. * You have experience leading complex, cross-functional programmes and influencing senior stakeholders without direct authority. * Thrive in ambiguity and enjoy building structure where little exists. * You have strong organisational design, workforce planning and talent management experience. * Commercially minded, analytical and comfortable using data to shape decisions and challenge thinking. * Excited by AI and new technologies, constantly looking for ways to improve how teams operate and scale. WHY YOU SHOULD JOIN SUMUP * 🌎 Opportunity to work with a truly global, multicultural team from our central Covent Garden location, wrapped in historic charm and modern flair. This involves an office-first setup * 🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced * 🚀 Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp's future success * 🏖 Generous time off: enjoy 28 days of paid leave, plus bank holidays and special leaves * 📚 A dedicated annual L&D budget for attending conferences and/or advancing your career through further education * 🏥 Health matters: private health insurance, including optical and dental * 🚗 Life made easier: salary-sacrifice commuter benefits via Gogeta * 💼 Financial security: retirement scheme (SumUp matches 7% when you contribute 5%) * 🛡 Peace of mind: life insurance from MetLife for 2× your salary * 🌴 Break4me: 1-month sabbatical after 3 years of service * 🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team ABOUT SUMUP Be empowered to do more that matters. At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 37 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships. Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify. SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Discover more about our culture and opportunities on our careers website, and follow our journey on LinkedIn, Instagram, and TikTok. Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.

Trustpilot

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! The Senior Business Partner is a seasoned individual contributor with deep subject matter expertise in business partnering. This role provides strategic support to business leaders by aligning people strategies with operational and functional priorities, contributing directly to organisational performance and employee engagement. With a focus on building strong relationships, shaping talent strategies, and enabling workforce effectiveness, this role partners with senior leaders across the commercial organisation. It combines tactical delivery with strategic thinking and is instrumental in executing high-impact people initiatives. The Senior Business Partner operates with autonomy, navigating ambiguity, solving moderately complex challenges, and influencing outcomes across teams and regions. This role will predominately partner our Commercial function, partnering very closely with our VP of UK Commercial. What you’ll be doing: Strategic Business Partnering * Serve as a trusted advisor to senior functional leaders, supporting the alignment of people strategies with business goals. * Partner with the business to identify people-related opportunities and challenges and translate them into actionable plans. * Provide coaching and support to leaders on team dynamics, engagement, performance, and change. Workforce Planning & Organisational Design * Lead functional workforce planning efforts, helping shape future-fit team structures and capabilities. * Support organisational design activities, ensuring scalable and effective operating models. * Use data and business insights to inform headcount planning, role definition, and structural adjustments. Leadership & Talent Development * Partner with leaders to help level up their individual leadership capability and impact * Collaborate with Centres of Expertise (CoEs) and functional leaders to define and implement talent strategies. * Identify high-potential sales talent, support succession planning for key roles, and contribute to leadership development initiatives * Coach leaders to enhance their team leadership and talent management skills. Culture, Change & Engagement * Support the execution of cultural initiatives and engagement strategies in collaboration with leaders and CoEs. * Lead or contribute to change initiatives that improve performance, inclusion, and team health. * Help embed values-led leadership and foster a collaborative, high-performing culture. Data-Driven Insights * Leverage people data, employee feedback, and industry trends to provide recommendations and support decision-making. * Monitor functional health metrics and proactively address emerging issues or opportunities. Collaboration & Influence * Work cross-functionally with CoEs, Regional People Partners, and other HR stakeholders to ensure aligned execution of people strategies. * Contribute to the continuous improvement of people processes, policies, and programmes. * Influence business leaders and peers through strong reasoning, data, and insight to drive people-related change. Who you are: * You are an experienced HR professional with a strong track record of partnering with senior leaders to deliver high-impact people strategies. * You combine strategic thinking with a pragmatic approach, operating comfortably across both big-picture initiatives and hands-on delivery. * You have excellent relationship-building skills and the credibility to influence and challenge at senior levels. * You are skilled at navigating ambiguity and solving complex problems with a data-informed mindset. * You demonstrate strong business acumen and curiosity about how HR practices drive commercial outcomes, with a solid understanding of sales cycles, market dynamics, and customer acquisition strategies. * You are passionate about leadership, culture, and enabling teams to perform at their best. * You communicate clearly and with purpose, adapting your style to different audiences and contexts. * You are collaborative by nature and thrive in environments where you partner across functions and regions to get things done. What’s in it for you: * A range of flexible working options to dedicate time to what matters to you * Competitive compensation package + bonus * 25 days holiday per year, increasing to 28 days after 2 years of employment  * Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community * Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist * Pension and life insurance * Health cash plan, online GP, 24/7, Employee Assistance Plan * Full access to Headspace, a popular mindfulness app to promote positive mental health * Paid parental leave * Season ticket loan and a cycle-to-work scheme * Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for * Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials. * Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. * Independent financial advice and free standard professional mortgage broker advice * Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career Still not sure? We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences along with how you will contribute to our working culture. Even if you don’t feel you meet all the requirements, we'd still really like to hear from you!   #LI-RS1 #LI-Hybrid   About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 350 million reviews and 60 million monthly active users across the globe, with 149 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 1000 employees and we’re headquartered in Copenhagen, with operations in  Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.  We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.  Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy. If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team (talent.acquisition@trustpilot.com) quoting the role you wish to apply for.

Fonoa

Fonoa is the Tax Operating System for autonomous tax. AI that tracks every rule, acts on every obligation, and proves every decision, built on modular infrastructure. Fonoa's modules cover the full indirect tax lifecycle: tax ID validation, real-time tax determination, e-invoicing, and returns. All on one shared data model and integration, with one audit trail. Each added capability makes the others stronger. Agents monitor obligations, populate returns, catch anomalies and assemble audit packs in seconds. The system does the work. Humans make the calls. That's autonomous tax. Trusted by Canva, Netflix, Spotify, Uber, Zoom and Booking.com. Find out more: www.fonoa.com THE ROLE We're looking for a Senior People Partner to sit alongside business leaders at Fonoa and drive high performance across their teams. As Senior People Partner at Fonoa, you'll own the business-facing People relationship for a defined set of leaders and their teams. Real partnership. You'll help managers prevent problems before they escalate, move difficult situations forward when they don't, and build the frameworks that make consistency possible as the company scales. The role spans day-to-day partnering, performance, manager coaching, employee relations, onboarding, career development, culture, and engagement. You'll also provide People coverage for our US employees. The expectation is that you find the 'how' when others default to yes or no. This is a senior IC role on a small, high-calibre People team, reporting to the Chief People Officer. We're looking for commercial credibility, personal gravitas, and the breadth to operate across the full scope of a People function in a fast-scaling business. WHAT YOU'LL DO * Partner with business leaders. Be the named People partner for a defined set of leaders. First point of contact for people issues, performance conversations, team dynamics, and management challenges. Own the relationship, not just the transaction. * Drive performance and accountability. Help managers set clear expectations, have difficult conversations, and act on issues before they become crises. Coach the manager through it. Don't just advise from the side. * Own employee relations. Manage ER cases end-to-end across markets, from early intervention through to resolution. Keep things moving, keep things fair, and keep the business out of avoidable risk. * Build the people programmes. Design and run the programmes that move the business forward: onboarding, career frameworks, manager training, culture, engagement. Make them real, not decorative. * Cover the US & EU. Provide dedicated People partnering for Fonoa's US & EU employees, with working knowledge of US employment law and practices. * Shape the function. Help build what the People function looks like as Fonoa scales, and operate as the partner business leaders bring their hardest problems to. WHAT WE'RE LOOKING FOR * Commercial credibility and gravitas. You can hold your own with a CRO, CPO, or founder. You speak the language of the business (performance, output, growth, risk), not the language of HR policy. You've pushed back on a senior leader and can describe specifically what happened. * High-growth experience. You've operated in a scaling company where the People function was being built rather than maintained. * A 'how, not no' instinct. When the easy answer is yes or no, you look for the third option. You can walk through a specific example where you helped a leader reach a legitimate outcome through a route they hadn't considered. * Performance and ER in practice. You've owned performance situations and employee relations cases end-to-end, not just advised on them. You can describe how you support the manager, keep momentum, and bring cases to resolution across multiple jurisdictions. * Programme design from scratch. You've built at least one people programme from a blank page, not inherited and maintained one. You can describe the problem, the design, the buy-in, and what changed. * Breadth across the People function. Meaningful work across at least two of: performance frameworks, career development, L&D, onboarding, or culture programmes. Range, not depth in one specialism. * Strong context-switching. You can manage active situations across multiple teams without dropping things, with a clear method for triaging what's urgent, what's important, and what can wait. * Working knowledge of US and UK/EU employment. Enough to be the first point of contact for employees and managers across markets without escalating every question to legal. As part of the recruitment process at Fonoa, we process your personal data in accordance with our Privacy Notice for Job Applicants. This notice explains how and why your data is collected and used, and how you can contact us if you have any concerns.