Program Manager, Vendor Operations

Smartsheet

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is investing in the next phase of its partner organisation. Our go-to-market partner model prioritises strategic partnerships that drive net-new pipeline, customer acquisition, and market expansion. The partner organisation plays a central role in bringing Smartsheet's AI platform capabilities to market, developing relationships across the AI ecosystem, and driving enterprise adoption through strategic co-sell and solution development. We are looking for a seasoned partnership leader to own the EMEA partner strategy and commercial outcomes. The right candidate brings deep experience building productive relationships with systems integrators, GSIs, and technology alliance partners; has led partner organisations through strategic shifts; and carries a track record of delivering against sourced revenue targets. Critically, this leader must be ready to hit the ground running, inheriting an existing partner portfolio and team, and be comfortable driving transformation within an organisation. This role is based at Smartsheet in London, UK (hybrid working cadence) and reports to our VP, Corporate Business & Development. You Will * Own the EMEA partner strategy end-to-end: portfolio design, partner selection, commercial execution, and revenue accountability * Carry and deliver against partner-sourced revenue targets for the region * Build and deepen executive relationships with strategic systems integrators, GSIs, and technology alliance partners (hyperscalers, Databricks, Anthropic, Google), as well as Big 4 consulting firms with active practice areas relevant to Smartsheet * Develop co-sell and co-market motions that generate genuine net-new pipeline and customer introductions, with particular focus on vertical landing-and-expand plays in sectors such as manufacturing, utilities, and life sciences * Drive adoption and penetration of Smartsheet's AI capabilities into the enterprise through strategic partner motions * Build and develop relationships with key partners across the AI ecosystem to extend Smartsheet's platform reach and market relevance * Lead, develop, and grow a team of Partner Account Managers aligned to a strategic, sourced-revenue-oriented model * Evolve partner coverage to prioritise partners that drive strategic value, market access, and measurable business outcomes * Drive deal registration discipline and pipeline rigor across the EMEA partner portfolio * Collaborate cross-functionally with Sales, Deal Desk, Partner Operations, and Partner Marketing to execute joint go-to-market plans * Represent Smartsheet externally as a thought leader and advocate for ecosystem-driven growth * Identify and convert supplier or vendor relationships into referral and resell partnerships, expanding the addressable partner ecosystem beyond traditional SI channels * Support Smartsheet geographic expansion within EMEA by identifying local market opportunities and partner ecosystems (e.g. DACH, France) where localised partner coverage can unlock new growth * Perform other duties as assigned You Have * 10+ years in partner/channel leadership roles within SaaS or enterprise technology; candidates with 15 years of highly relevant GSI/SI experience will be considered where track record is strong * Demonstrated success building and scaling GSI and SI partnerships that produce sourced revenue, with evidence of specific named-account wins or ARR growth milestones * Quota-carrying experience with a track record of meeting or exceeding partner-sourced revenue targets * Experience leading partner organisations through strategic transformation; you have shaped a partner portfolio, shifted a team orientation, or evolved a channel model around strategic outcomes, including taking a team from a volume/coverage model to a strategic/sourced-revenue model * Strong understanding of AI impact on enterprise software and partner ecosystems; you know how to position an AI platform through strategic partners and drive enterprise adoption * Strong executive presence and the ability to engage C-level and practice-level contacts at major consulting and technology firms * Deep understanding of hybrid direct + channel go-to-market models, including the economics and mechanics of partner-influenced vs. partner-sourced business * Experience with cloud marketplace transactions is strongly preferred * Track record of building and developing high-performing teams through periods of strategic change * Willingness to travel ~20% for partner and internal meetings * Proven ability to drive partner pipeline growth quickly upon joining; ability to show early-quarter impact and momentum within a new organisation * Experience operating across EMEA sub-regions (e.g. UK&I, DACH, Southern Europe, South Africa) with sensitivity to local partner dynamics and market conditions * Legally eligible to work in the UK on an ongoing basis Preferred * Experience in collaborative work management, project portfolio management (PPM), or adjacent enterprise SaaS platform categories (e.g.BPM, low-code workflow) * Existing relationships within Big 4 consulting firms, top-tier SIs, or major technology alliance ecosystems; named relationships at Accenture, IBM, TechM, Wipro, Capgemini, NTT Data, DXC or Cognizant are a plus * MBA or equivalent strategic leadership experience * Familiarity with infrastructure, capital project, or industry-specific verticals (e.g. financial services, utilities, nuclear/energy, life sciences) where Smartsheet has established or emerging partner traction Perks & Benefits: * Employer-paid Private Medical and Dental, additional cost for family members * Monthly contributions toward your pension * Monthly stipend to support your work and productivity * 25 days paid for Holiday + Bank Holidays + Flexible Time Away Program * 20 weeks fully paid Maternity Leave * 12 weeks fully paid Paternity/Adoption Leave * Personal paid Volunteer Day to support our community * Opportunities for professional growth and development including access to Udemy online courses * Company Funded Perks including a counselling membership, salary sacrifice options, and your own personal Smartsheet account. * Teleworking options from any registered location in the UK (role specific)   Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.  If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.   #LI-Remote

Reddit

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 126 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com. "The front page of the internet,” Reddit brings over 500 million people together each month through their common interests, inviting them to share, vote, comment, and create across thousands of communities. Come for the cats, stay for the empathy. Reddit is looking for an Ads Measurement Lead in London to help our advertising partners succeed on our platform. This role will be an integral part of the Marketing Sciences team, and overall Marketing organization – driving our value proposition to agencies and brands by demonstrating the power and performance of Reddit as a media platform. In short, we’re looking for a measurement lead with a marketers mindset.  This Lead will be a key partner to our sales team, fusing best practices, industry knowledge, and critical thinking in order to help clients achieve their brand and  performance goals on Reddit.  This role will be focused on supporting the Sales team to help grow full funnel revenue through measurement, partnerships and signals excellence.  As Reddit is a rapidly growing company, your primary responsibilities will evolve over time and there is a significant opportunity to drive impact within Reddit and support your own career growth. This role reports directly to the Head of Measurement, EMEA. Responsibilities: * Daily responsibilities will span across advertising measurement, performance optimizations, vendor development, advertising strategy, teaching and supporting our sales team, and research.  * Measurement knowledge including attitudinal survey research, offline and online sales/ROI measurement, impression/attribution/conversion and mobile tracking, 1st and 3rd party insights storytelling, and custom research. * Collaborate closely with Client Account Managers to gain a deep understanding of clients’ campaign setups, measurement stack and performance goals, as well as collaborate closely with Product & PMM. * Translate global best practices into EMEA context, creating playbooks and best practices for EMEA specific campaigns.  * Translate data insights into actionable recommendations with clear justifications and expected outcomes, maintaining regular communication of vertical updates and optimization suggestions to our team. * Leverage measurement results to drive sales impact - developing benchmarks, case studies, media & creative best practices, and refinement/optimization to our audience and targeting strategy to improve efficiency and effectiveness. * Partner with Sales, Marketing, and Brand Strategy to develop compelling storylines that highlight opportunities for Reddit advertisers and our competitive advantage.  Join key client meetings as a subject matter expert to provide technical guidance and objection handling.  * Develop and support our go-to-market teams in EMEA  with your measurement expertise, industry knowledge, and insights specific to market nuances. * Support the execution of innovative primary research that amplifies our narrative and value proposition to advertisers, and the development of insights products that position Reddit as a curator of business-critical learnings to advertisers.  * The ideal candidate is someone who possesses the ability to collaborate effectively, identify & understand issues, and work effectively to create long-term solutions. Required Qualifications: * A data-driven storyteller that’s passionate about measurement to inspire and drive action.  * 5+ years in ad research or ad tech – at a research vendor, media owner, client or agency partner. * You are familiar with the ad measurement landscape and the primary vendors, products, and services that advertisers use to measure performance  & brand - and how it all works from a technical perspective.   * A knowledge of experimentation and familiarity with the underlying statistical methods  * Expertise in these three areas of measurement across verticals: * Reach: impressions, viewability, on-target percentage, brand safety, etc. * Resonance: brand awareness, consideration, intent, etc. * Reaction: attribution, conversion, sales lift, tune-in, foot traffic, etc. * Experience optimizing toward DR focused KPIs, as well as knowledge of holistic media planning to support brand awareness and performance campaigns in tandem  * Experienced in executing incrementality testing, developing test+learn agendas and working with engineering + product teams on advanced measurement cases.  * You have a strong background in the execution, analysis, and presentation of quantitative advertising research.  * Proven ability to weave primary research, 1st party platform data, and 3rd party/syndicated research together into a cohesive and compelling story of strategic importance. * Experience working with measurement vendors to bring new services and capabilities to life at a technology company. * Exceptional written and oral communication skills – you’re articulate and engaging * Motivated self-starter who thrives in unstructured environments on an evolving team * BA/BS degree Benefits: * Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support * Family Planning Support * Gender-Affirming Care * Mental Health & Coaching Benefits * Group Personal Pension Scheme with Employer match * Private Medical and Dental Scheme * Income Replacement Programs * Bike to Work scheme * Flexible Vacation & Paid Volunteer Time Off * Generous Paid Parental Leave     In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.  We will not sell your personal information or disclose it to any third party for their marketing purposes.  We will delete any recording of your interview promptly after making a hiring decision.  For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors. Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.  Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

Stripe

Who we are ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. ABOUT THE TEAM The Customer Marketing team, housed within the broader Product Marketing Team, executes programs that amplify our customers' voices. We showcase customers' successes through content, events, and references, providing social proof that drives awareness, consideration, and conversion. WHAT YOU’LL DO * BE A STORYTELLER. YOU HAVE DEEP EMPATHY FOR USERS AND ARE ABLE TO ADAPT HOW YOU COMMUNICATE TO BEST REACH AND ENGAGE YOUR AUDIENCE AND DIFFERENTIATE STRIPE * KNOW HOW TO BUILD A PROGRAM FROM THE GROUND UP. YOU HAVE WHAT IT TAKES TO GET NEW PROGRAMS OFF THE GROUND: BUILDING BRIEFS, ALIGNING WITH STAKEHOLDERS, PRESENTING TO LEADERSHIP, AND OWNING PROGRAM ROLLOUT * COMMUNICATE WITH IMPACT AT ALL LEVELS. YOU'RE COMFORTABLE CRAFTING AND DELIVERING PROGRAM UPDATES TO SENIOR AND EXECUTIVE AUDIENCES — TRANSLATING COMPLEX PROGRAM DATA INTO CLEAR NARRATIVES THAT INFORM DECISIONS AND BUILD CONFIDENCE * WORK SMARTER WITH AI. YOU ACTIVELY USE AI TOOLS TO ACCELERATE YOUR WORK — FROM DRAFTING CONTENT AND SYNTHESIZING RESEARCH TO BUILDING AGENTS THAT AUTOMATE REPEATABLE WORKFLOWS AND SCALE PROGRAM OPERATIONS * LOVE WORKING ACROSS GTM. YOU WORK WITH A RANGE OF DISCIPLINES TO EXECUTE ON YOUR WORK * KEEP THINGS ORGANIZED. YOU MANAGE INTERDEPENDENT, COMPLEX PROJECTS AND PROGRAMS AND KEEP VARIOUS WORK STREAMS ON TRACK * BE AMBITIOUS. YOU THRIVE IN A FAST-MOVING, DYNAMIC, HYPER-GROWTH ENVIRONMENT AND ARE ABLE TO OPERATE FLUIDLY BETWEEN THE 30,000-FOOT STRATEGY LEVEL AND THE MICRO-DETAIL TO GET THINGS RIGHT RESPONSIBILITIES * Partner closely with cross-functional go-to-market teams to identify and develop impactful customer stories and use cases to support Stripe's go-to-market efforts * Collaborate with the broader Marketing and Communications teams to incorporate customer voices and stories into digital, social, event, and other marketing channels * Act as the primary point of contact for sourcing, pitching, and managing customer speakers for key industry events and conferences * Design and implement new strategic initiatives to identify, engage, and nurture top customers * Leverage AI tools and, where applicable, collaborate with technical teammates to build lightweight agents that automate and scale customer marketing workflows — such as content production, program reporting, and customer outreach * Develop and deliver regular program updates and performance readouts to senior and executive stakeholders, surfacing key insights, progress against goals, and strategic recommendations * Analyze program performance and customer sentiment to continuously optimize Stripe's approach to customer marketing * Work with global Stripes to share best practices, adapt successful programs for local markets, and contribute regional insights to the overall global strategy WHO YOU ARE We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 6+ years of customer marketing experience with experience working in B2B settings and with sales teams * Strong communication and executive presence, with the ability to build relationships with customers, synthesize program performance into compelling narratives, and present confidently to senior and executive leadership * Experience building and driving customer-centric programs and activations * Exceptional organizational skills, ability to think through and implement processes that scale * Comfort working with AI tools as a core part of daily work — using them to move faster, produce higher-quality output, and find new ways to scale programs PREFERRED QUALIFICATIONS * Direct content creation experience including case studies, speaking engagements and video storytelling * Experience owning relationships with multiple external content agencies * Hands-on experience collaborating on or building AI agents to automate marketing workflows or program operations * Familiarity with Google Analytics, Hubble, and customer marketing software