
Laminar Projects · London
Looking for a role where you can make a real impact? Help us set new standards driving change that matters. Join us and be part of a team where your insights w...
Looking for a role where you can make a real impact? Help us set new standards driving change that matters.
Join us and be part of a team where your insights will directly shape our strategic direction.
Read on!
(this will be a long write up but we like to give you all the details before you spend your time applying)
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We are Laminar Projects!
We are an award winning consultancy that implements technology to improve the delivery of complex construction projects. Improving construction strengthens the very foundation of human civilisation. (Watch our short film about it)
We also have a separate product team, Shape Construction, that takes the deep understanding of the projects we work on to develop construction management software products.
The core of all this is our true secret sauce; people. We only recruit kind and authentic people who are fast learners. We are deeply focused on designing a new type of place that is optimised for the flourishing of the people in the team first and foremost. This approach has allowed us to grow from just 2 people in 2017 to over 220 today and we are still very much at the beginning! Joining us isn’t just some “job”, we challenge you to be your best self in all aspects of life.
Our vision is designed to align how we operate with the fundamental aspects that enable anyone to have a fulfilled life:
4 core values for a good life
We believe a life of human flourishing is all about meaningful relationships with others and challenging yourself to create a positive impact. Our four core values are grow yourself, care about people, execute to greatness and build civilisation. This philosophy goes much deeper and you can see more on our website.
We are achieving this vision through the following two missions:
Laminar Projects is proud to be recognized as one of the UK’s Best Workplaces in Construction, Engineering & Property™ for 2024! Join a team where learning, collaboration, and growth are at the core of everything we do, and where solving big challenges is part of the fun.
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The Role
Purpose of the role
The role of Events and Office Manager role is to create an exceptional workplace experience by combining operational excellence, thoughtful event delivery and proactive office management. The role ensures that our team, clients and visitors experience a professional, engaging and well-organised environment while supporting the smooth running of day-to-day office operations.
The Event and Office Manager acts as the central point of connection between people, processes and experiences, bringing Laminar culture to life through well-executed events, efficient workplace operations and continuous improvements that enable the team to perform to its best.
Team
The Operations is the engine behind our growth. We build the infrastructure that allows our business to scale without losing what makes it special.
As culture shapers and problem-solvers, we challenge the status quo, anticipate what’s coming next, and create people solutions that push the business forward. We operate with urgency, ownership, and a deep belief that great operations unlock great performance.
Reporting directly to the Head of Group Operations, you’ll play a key role in ensuring that we maximise the lived experience of all our team members by organising memorable internal and external events and making our workplace a space where all team members want to come to.
Your top 3 objectives
Create an exceptional workplace environment
ABOUT TASKRABBIT: Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more. At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world. Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024, 2025) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed! This role operates on a hybrid schedule requiring two days in-office per week in our London office. About the Role Taskrabbit connects busy people in need of help with trusted local Taskers who can lend a hand with everything from home repairs to errands, with the goal of being the number one home services platform in the countries we serve. A Tasker gets paid to do what they love, when and where they want, all while saving the day for someone in their city. The Tasker Operations team owns the Tasker experience end-to-end — from the targeted, locally-executed programs that drive quality, pricing, and utilization outcomes, to the funnel metrics and cross-business partnerships (e.g., Marketing, IKEA) that connect Tasker-side actions to company outcomes. We proactively help Taskers before they realize they need support, with global and local approaches that result in higher quality, more retentive, and more satisfied Taskers. This drives a better client experience and supports our overall managed marketplace strategy. This is a highly visible, operationally-focused role and the primary owner of Tasker supply-demand balance in your region. You will own Tasker operations across a broad, complex Book of Business, set the strategy for supply health and supply-oriented fulfillment, and own the recommendation set that clients see in order to ensure high quality fulfillment. We’re looking for someone who is as energized by a live Tasker workshop as they are by an insightful dashboard — you don't just analyze the Tasker experience, you actively seek out time with them. You will be expected to operate with a high degree of autonomy and influence by independently scoping and executing high-impact projects, owning measurable outcomes, and building scalable systems and tools (including AI-powered tooling and automation) that are adopted beyond your own region. You will be the face of Taskrabbit to Taskers in their market, a trusted advisor to your Regional Manager and Market Manager stakeholders, and seen as both a regional and functional expert across the organization. This is not a supervisory role. What You'll Do * Serve as the operational owner of Taskrabbit supply the UK, monitoring and reporting on performance and health metrics across your metros. Responsible for ensuring the quality of the recommendation set that clients see. Oversee supply lifecycles, programs, and communications to ensure a high-quality, continuous flow of Taskers and strong fulfillment. In partnership with Country or Regional management, set market strategy to drive invoices and revenue. * Use data to drive decisions: develop your own dashboards and analyses to inform strategies, plans, and tactical initiatives that you will develop; leverage data to surface problems worth escalating and either take action or successfully advocate for their prioritization with cross-functional partners. You will run experiments to drive impact in your region. * Develop and execute tactical plays (in-app/push communications, email, etc.) based on supply needs and market insights to drive supply alignment, behavior change, and growth. Own the resulting playbooks so wins scale beyond your own metros. * Coach and grow your Tasker base — primarily in group settings, in person, and live virtually — bringing real energy and presence to every engagement with Taskers so they leave more motivated than when they arrived. Ensure consistent and effective delivery of lifecycle programs and enablement content (e.g. workshops) that measurably improve funnel outcomes like fulfillment and quality. * Lead local community engagement (events, office hours, Tasker socials) and mentor peers on coaching techniques and community-building. * Partner with the Senior Supply Specialist to address supply gaps through targeted acquisition and onboarding. * Align your Taskers with broader Taskrabbit processes, standards, and tools, ensuring they understand and adhere to updated expectations as the platform evolves. * Serve as a product and process expert: influence roadmap priorities with Product, escalate and advocate for bug fixes, partner with Tasker Quality on reliability and compliance, and build automation or AI-powered tools to scale your own and the team's impact. * Build cross-functional relationships (Product, Analytics, Engineering, Customer Support, Partnerships, Marketing, Legal, Commercial Operations) to advocate for Taskers and drive outcomes, including consulting on partnership assessments and launches. * Take on strategic ownership beyond your core scope — leading regional or company-wide programs and acting as a force multiplier through special projects and knowledge-sharing with the global team. * Champion culture and values through leadership, and keep local operations aligned to evolving global standards and tools. * Travel up to 10% to attend team and metro-specific events. * Adapt to evolving business needs, taking on other duties as necessary. About You * Bachelor's degree or equivalent experience. Fluent in English. * 6+ years in marketplace operations, program management, or customer success, with a track record of taking on progressively larger scope — owning multiple metros or a large Book of Business with measurable impact on supply health, retention, revenue, or quality. * Advanced, independent data user who builds their own analyses rather than just reading dashboards, with strong SQL/Sigma skills and a knack for uncovering issues others miss. * A seasoned strategist who builds, executes, and rigorously measures the impact of initiatives from start to finish. * A hands-on operator who rolls up their sleeves, is comfortable moving between strategy and execution to drive real outcomes, and is driven to find ways to automate, streamline, and build new tools (including AI tools) that accelerate impact. * Confident and highly effective communicator who can influence senior stakeholders and present to audiences of any size, virtually or in person. * Genuinely energized by talking with Taskers — you seek out the tough conversation or the packed room rather than avoiding it, and enjoy uncovering the story behind the data. * Naturally curious and resourceful, with a strong instinct to investigate problems from multiple angles and uncover root causes, and always on the lookout for smarter, more creative solutions that challenge the status quo. You don't wait for perfect data or perfect conditions to move; when a market is stuck, you find a scrappy way to get it unstuck. * Self-starter and low-ego collaborator, unflappable under ambiguity or change, who thrives in fast-moving, globally distributed teams. * Energized by the challenge of finding opportunities to grow your market faster and drive innovative solutions at scale. * Deeply customer-centric, organized, and detail-oriented. Nice to Have - Marketplace or gig-economy background. - Additional language fluency. Our Values We are guided by five core values: Be Bold, Own the Challenge, Win Together With Heart, Move Forward, Move Fast, and Obsess Over Clients and Taskers. These principles shape every decision we make, fueling experimentation, ownership, empathetic collaboration, rapid iteration, and an unwavering focus on delivering exceptional experiences for both clients and Taskers. COMPENSATION & BENEFITS: At Taskrabbit, our approach to compensation is designed to be competitive, transparent, and equitable. Total compensation consists of base pay + bonus + benefits + perks. The base pay range for this position is £50,000–£70,000. This range is representative of base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits. Final offer amounts may vary from the amounts listed above and will be determined by factors including, but not limited to, relevant experience, qualifications, geography, and level. YOU’LL LOVE WORKING HERE BECAUSE: * Taskrabbit is a Hybrid Company. We value flexibility and choice but also stay committed to regular in-person connection. * The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with! * The Diverse Culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average. * The Perks. Taskrabbit offers our employees with employer-paid health insurance and a 401k match with immediate vesting for our US based employees. We offer all of our global employees generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. Benefits vary by country of employment. TASKRABBIT’S COMMITMENT TO DIVERSITY AND INCLUSION: An Active Commitment to Equity within our Company and Platform. We are an inclusive community where all who share our mission and values belong. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time. Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
01Health is at an inflection point. The platform is built, revenue is accelerating, and we're moving from a single-specialty company into a multi-vertical specialist healthcare platform, with AI as embedded clinical infrastructure. It started in dentistry with two products: 32Co, the UK's highest-rated clear aligner system, and Aerox Health, the first end-to-end platform for dental sleep medicine. Backed by Tier 1 investors, we're scaling across the UK and into the US, with new verticals already in testing. What's happening at 01Health right now Balderton-backed Series A company 90% of UK patients can reach an 01Health clinic within 30 minutes 4.98★ rating from the dentists who use us Aerox Health, our Sleep product, is ready for national rollout to top-performing 01 Partners, with a 300+ clinic waitlist (UK and US) US expansion live New verticals being tested and prototyped We've proven the model. Now we're scaling Aerox, our new snoring and sleep apnoea treatment, across the UK and US. Unlike orthodontics, we’re building in a blue ocean - and we want exceptional clinicians to help us do it brilliantly. The Role As a Clinical Operations Specialist, your mission is to ensure every dentist we support has a seamless, high-quality and genuinely delightful experience as they deliver mandibular advancement devices (MAD) for snoring and obstructive sleep apnoea. You'll be a frontline voice in our clinical operations team from day one, and help shape the function as Aerox Health grows. What you'll be doing Delivering an exceptional case experience to dentists providing sleep products with Aerox Health. Acting as a key clinical point of contact, answering dentists' questions, handling problems and finding solutions across the case journey with internal stakeholders. Embedding AI into how we work, with a borderline obsession to make things simpler, faster and better. Identifying areas to improve and opportunities to scale the function as volumes grow. Working across sleep assessments, treatment planning and reviews to ensure each step is clinically robust. Being hands-on with clinical and operational challenges - spotting issues early and helping shape clear, workable solutions. Being the voice of our dentists, ensuring their needs are clearly understood and advocating for service excellence in cross-functional decisions. Who you are A qualified dentist or experienced dental healthcare professional (3+ years). Interested in sleep medicine, ideally with a desire to build expertise in mandibular advancement device therapy. You see AI as a way to scale quality and reach, and bring the clinical rigour to keep it trustworthy. Experience in a high-growth environment (corporate or startup) is a plus. Proactive and resourceful, comfortable figuring things out independently and getting to root causes. Customer-centric with a clear instinct for "unreasonably excellent." High-output and reliable: you bring energy and pace, and don't drop balls. A confident collaborator across internal and external stakeholders, comfortable with startup chaos. Able to commute to our London office on Mondays, Wednesdays, and Fridays. Why join us Real impact, every day - you'll be a founding clinical voice on Aerox Health's sleep product as it scales nationally. 25 days holiday + your birthday off - because no one should work on their birthday! Outsized leverage and full ownership - real authority today, lasting impact tomorrow; what you build now shapes how this company operates at every stage after. Grow fast - backed by top VCs and built by the best; you'll be learning from some of the sharpest minds in health-tech every single day. Vitality Health cover - private medical insurance, because we take care of the people who take care of the business. Team Perks - enjoy regular team lunches, quarterly socials, and an annual company retreat. Hybrid working - we all come together three days a week, but the rest of the time, enjoy the flexibility to work from home or our Hoxton office.
About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage. Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved. Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile. Being a Dialer At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more. We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves. We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic. Your role As the Workplace Experience Coordinator for Japan, you'll serve as the operational backbone of our Japan business, providing executive support to the Japan Country Manager while ensuring the smooth day-to-day operation of our Tokyo office. You'll coordinate office operations, manage administrative processes, support internal meetings and events, and act as a key liaison between our Japan team and global departments, including Finance, Workplace Experience, IT, and People Operations. This role is ideal for someone who thrives on organization, enjoys wearing multiple hats, and takes pride in creating an exceptional employee and customer experience. This position reports to our Japan Country Manager, and is based in our Tokyo office. What you'll do * Provide executive administrative support, including complex calendar management, meeting coordination, travel arrangements, and expense reporting. * Coordinate day-to-day office operations to ensure the Tokyo office runs efficiently and professionally. * Manage office vendors, supplies, deliveries, facilities requests, and service providers. * Manage local vendor invoicing and purchasing processes, including coordinating invoice submission, approvals, and payment tracking with Finance. * Process purchase requests, expense documentation, and other administrative transactions with accuracy and attention to detail. * Serve as the primary point of contact for office visitors, customers, and external partners. * Coordinate internal meetings, leadership visits, customer meetings, and office events, including room setup, catering, logistics, and A/V support. * Partner with global Workplace Experience, IT, Finance, and People teams to support office operations and employee needs. * Assist with onboarding logistics for new hires, including workspace preparation, equipment coordination, and office orientation. * Maintain office documentation, administrative records, and local operational trackers. * Support document preparation, translations, presentations, and meeting materials as needed. * Handle sensitive business and employee information with the highest level of confidentiality. * Identify opportunities to improve administrative processes and create greater operational efficiency for the Japan organization. Skills you'll bring * Experience supporting senior executives in an Executive Assistant, Office Manager, Administrative Coordinator, or similar role. * Strong organizational skills with exceptional attention to detail and the ability to manage multiple priorities simultaneously. * Business-level fluency in both Japanese and English (written and verbal), with the ability to communicate professionally across local and global teams. * Excellent interpersonal and communication skills with a customer-service mindset. * Comfortable working independently while partnering across global, cross-functional teams. * Experience coordinating vendors, facilities, office operations, and administrative processes. * Proficiency with Google Workspace (Docs, Sheets, Slides, Calendar) and Microsoft Office; experience with expense management or finance systems is a plus. * Strong judgment and discretion when handling confidential and sensitive information. * Resourceful, proactive, and able to anticipate needs before they arise. * Adaptable and excited to help build and support a fast-growing global business. Why Join Dialpad * Work at the center of the AI transformation in business communications * Build and ship agentic AI products that are redefining how companies operate * Join a team where AI amplifies every employee’s impact * Competitive salary, comprehensive benefits, and real opportunities for growth We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a Great Place to Work [https://www.greatplacetowork.com/certified-company/7007999#:~:text=91%25%20of%20employees%20at%20Dialpad,a%20typical%20U.S.-based%20company.&text=Source:%20Great%20Place%20To%20Work%C2%AE%202021%20Global%20Employee%20Engagement%20Study.&text=When%20you%20join%20the%20company,%20you%20are%20made%20to%20feel%20welcome.&text=People%20here%20are%20given%20a%20lot%20of%20responsibility], ensures that every employee feels valued and empowered to contribute to our collective success. Don’t meet every single requirement? If you’re excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn’t meet every qualification, we encourage you to apply. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.