
Sumup · London
Senior Strategic Business Partner SumUp is building a full-featured personal account for consumers across Europe- making it easy to spend globally, manage mon...
Senior Strategic Business Partner
SumUp is building a full-featured personal account for consumers across Europe- making it easy to spend globally, manage money,
and get rewarded for everyday spending.
As our Senior People Partner, you'll act as the strategic right hand to the Tribe Lead, helping shape how one of SumUp's newest
and fastest-growing businesses scales. This role will focus on driving strategic people initiatives, leading high-impact
programmes, and ensuring the organisation is set up to scale successfully.
Working at the intersection of strategy, operations and people, you'll partner closely with senior leaders, Talent Acquisition,
Finance and the wider People team to turn ambitious business goals into practical execution. You'll use your deep people expertise
to influence organisational decisions, build high-performing teams and create the operating rhythm that allows the business to
scale.
are executed successfully.
performance.
people and business goals.
plans stay on track.
existing frameworks and when to build something new.
effectiveness.
working.
technology company.
charm and modern flair. This involves an office-first setup
environment where everyone's perspectives are respected and embraced
Be empowered to do more that matters.
At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them
to thrive. Today, over 4 million businesses in 37 markets rely on SumUp as their financial partner to manage payments, finance and
customer relationships.
Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by
global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping
our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for
personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone
belongs and feels supported, no matter how they identify.
SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't
make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality,
sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by
company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form
is strictly prohibited. Discover more about our culture and opportunities on our careers website, and follow our journey on
LinkedIn, Instagram, and TikTok.
Job Application Tip
We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is
only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.
ABOUT TASKRABBIT: Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more. At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world. Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024, 2025) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed! This role operates on a hybrid schedule requiring two days of in-office collaboration per week in our SoHo based office in London. ABOUT THE ROLE We are seeking a proactive and data-driven People Partner to support our Global Employee population, with an emphasis on European markets and customer support organizations. Reporting to the Manager of People Partnership, you will operate as a strategic individual contributor, translating team needs into concrete actions that drive performance. You will act as a trusted advisor to your client groups, using your unique perspective to identify trends and recommend initiatives that move the business forward. The ideal candidate is an expert at navigating ambiguity, building meaningful relationships and establishing trust across individuals and leaders. You should possess a strong background in European employee relations. You confidently manage projects end-to-end with direct experience delivering programs that impact the entire company. You are able to work autonomously and have a sharp eye for detail. You will be serving as a culture ambassador for our high performing workforce, weaving Taskrabbit’s values into every stage of the employee lifecycle. WHAT YOU'LL WORK ON * Stakeholder Partnership: Act as the primary advisor for European leaders and Support teams, and an ad hoc advisor for other business units, translating business needs into concrete HR actions and navigating high-stakes people issues by evaluating risk and recommending a clear path forward. * Talent Development & Coaching: Coach leaders on performance management, feedback, and resource planning, ensuring they deliver radically candid, empathetic, and growth-oriented feedback in real time. Identify talent gaps and build development plans that prioritize internal mobility and a high performance culture. * Decision-Making in Ambiguity: Operate comfortably in the grey. Assess risks and make firm calls even with incomplete information, recognizing when "done well" is better than "perfect" to maintain business momentum. * Project Ownership: Lead and execute end-to-end projects that scale across the entire organization, ensuring critical stakeholders are brought along at every step. Change management is essential to success and communication is your priority. * Insight-Driven Strategy: Analyze regional trends and engagement metrics to proactively recommend and implement programs that improve performance and retention. Challenge the status quo and experiment with innovative solutions, leveraging AI, that raise the bar for the employee experience. * Employee Relations & Compliance: Serve as the regional SME for European labor relations, partnering with EOR vendors across France, Germany, Italy, Spain, Portugal, Poland, and the UK to ensure compliance. Oversee complex ER cases with rigorous documentation and an unbiased approach. Partner with People Ops and Legal to ensure regional handbooks and policies are compliant and reflect Taskrabbit's culture of openness and transparency. * Employee Lifecycle & Tactical Support: Own day-to-day employee inquiries for your client groups across Slack, email, and ticketing, with a 24-hour initial response standard. Manage the unique nuances of supporting non-exempt/hourly Support populations, balancing business speed with employee needs. Proactively identify opportunities to weave Taskrabbit's core values into team programs and recognition rituals. WHO YOU ARE * Global Labor Expert: Strong working knowledge of employee relations, compliance, and regulatory practices across European markets is required, and US experience preferred. * Feedback Oriented: You excel at giving and receiving direct, constructive feedback, operating with the belief that candor is a tool for collective growth. You coach leaders to deliver timely, honest, and empathetic evaluations that drive high performance and individual development. * Accountable Owner: Proven experience managing large-scale people programs from ideation through company-wide execution. A track record of high ownership, balancing speed and completeness to deliver consistent quality. * Strategic Decision-Maker: You analyze information to get to root causes and have the confidence to stop gathering inputs and make a call when the business needs to move. * Change Manager: Skilled at navigating organizational change and communicating impact early to stakeholders across different geographies with clarity and urgency. * People-Centric: Excellent communication skills and the professional maturity to handle sensitive personnel matters with care. COMPENSATION & BENEFITS: At Taskrabbit, our approach to compensation is designed to be competitive, transparent, and equitable. Total compensation consists of base pay + bonus + benefits + perks. The base pay range for this position is £58,00 - £75,000. This range is representative of base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits. Final offer amounts may vary from the amounts listed above and will be determined by factors including, but not limited to, relevant experience, qualifications, geography, and level. YOU’LL LOVE WORKING HERE BECAUSE: * Taskrabbit is a Hybrid Company. We value flexibility and choice but also stay committed to regular in-person connection. * The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with! * The Diverse Culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average. * The Perks. Taskrabbit offers our employees with employer-paid health insurance and a 401k match with immediate vesting for our US based employees. We offer all of our global employees generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. Benefits vary by country of employment. TASKRABBIT’S COMMITMENT TO DIVERSITY AND INCLUSION: An Active Commitment to Equity within our Company and Platform. We are an inclusive community where all who share our mission and values belong. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time. Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
COMMERCIAL PLANNING SENIOR ASSOCIATE Berlin or London | Commercial Operations ABOUT THE TEAM The Commercial Planning team sits at the heart of SumUp's commercial engine, turning complex data into the financial insight that shapes how we grow. We partner closely with channel leads, marketing, and product teams to make sure our planning is accurate, proactive, and genuinely useful to the people making decisions. We need someone who can own the analytical workstreams for our Acquisitions channels while building the kind of trusted relationships that make finance business partnering actually work. If you're energised by owning complex models, influencing commercial decisions, and being the person stakeholders turn to when they need clarity, this is the role for you. WHAT YOU'LL DO * Own end-to-end revenue and customer acquisition budget (CAB) planning for acquisition channels, building scalable financial models, running scenario analyses, and delivering proactive performance insights to senior stakeholders * Act as the primary finance business partner for channel leads, building trusted relationships, embedding financial models into commercial decision-making, and influencing assumptions through rigorous analysis * Conduct deep-dive analyses at country, merchant category, and channel level to surface revenue risks and opportunities, and present findings clearly to senior, non-technical audiences * Build business cases and product-level revenue forecasts to support existing and new product growth initiatives * Contribute to the migration of commercial planning from spreadsheets to scalable forecasting tools, and help reduce manual effort in month-end reporting workflows * Provide day-to-day guidance to an intern and/or analyst, helping them develop their skills and navigate complex analytical tasks YOU'LL BE GREAT FOR THIS ROLE IF… * Strong experience in FP&A, revenue planning, business analytics, or management consulting, with a track record of owning complex analytical workstreams independently * Expert-level financial modelling skills, including multi-driver models and scenario analysis, with advanced proficiency in Excel or Google Sheets * Proven ability to act as a trusted finance business partner to commercial or marketing stakeholders, comfortable influencing decisions and building relationships across functions * Working knowledge of SQL for data extraction and manipulation from large datasets * Clear and structured communicator, able to translate complex analysis into sharp, actionable insight for senior non-technical audiences * Comfort working in fast-moving environments where priorities shift, and structure is still being built WHY YOU SHOULD JOIN SUMUP If you're based in Berlin: * 🌎 Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Berlin office. This involves an office-first setup * 🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced * 🚀 Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp's future success * 📚 A dedicated annual L&D budget of €2000 for your individual development, which can be used to attend conferences and/or advance your career through further education * 💶 A corporate pension scheme where we match up to 20% of your contributions * 🏖 Generous time off: enjoy 28 days of paid leave plus public holidays and special leave days * 🏋️ Numerous other benefits such as Urban Sports Club subsidy, Kita placement assistance, subsidised office lunches * 🌴 Break4me: 1-month sabbatical after 3 years of service * 🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team If you're based in London: * 🌎 Opportunity to work with a truly global, multicultural team from our central Covent Garden location, wrapped in historic charm and modern flair. This involves an office-first setup * 🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced * 🚀 Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp's future success * 🏖 Generous time off: enjoy 28 days of paid leave, plus bank holidays and special leaves * 📚 A dedicated annual L&D budget for attending conferences and/or advancing your career through further education * 🏥 Health matters: private health insurance, including optical and dental * 🚗 Life made easier: salary-sacrifice commuter benefits via Gogeta * 💼 Financial security: retirement scheme (SumUp matches 7% when you contribute 5%) * 🛡 Peace of mind: life insurance from MetLife for 2× your salary * 🌴 Break4me: 1-month sabbatical after 3 years of service * 🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team ABOUT SUMUP Be empowered to do more that matters. At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 37 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships. Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify. SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Discover more about our culture and opportunities on our careers website, and follow our journey on LinkedIn, Instagram, and TikTok. Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.
SENIOR LEADER, FIELD SALES TALENT ACQUISITION Talent Acquisition | London ABOUT THE TEAM SumUp's Field Sales hiring engine delivers close to 2,000 hires per year across 12+ European markets — and that number is growing. The Talent Acquisition team sits at the centre of SumUp's commercial expansion, translating business growth ambitions into hiring execution across some of our most strategically important markets. We're ready to move from reactive delivery to a structured, scalable hiring engine — and this role is how we get there. You'll report directly to the Global Head of TA, with a dotted line to the CCO and VP of Sales based in London, reflecting how central this work is to SumUp's commercial success. WHAT SUCCESS LOOKS LIKE This role will have made an impact when you, * Turned Field Sales hiring into a reliable, measurable engine — which is visible, trusted, and predictable across every market * Built a team that doesn't depend on you — a high-autonomy, high-accountability TA function where recruiters know what good looks like * Made TA a real commercial partner — working alongside Sales and Commercial leadership to shape hiring plans * Created clarity from complexity — across tools, workflows, and standards, so that recruiters in different markets are working from the same playbook and producing comparable results YOU'LL THRIVE HERE IF YOU'RE… * Experienced in building and leading high-volume / sales / GTM TA across multiple markets, with a strong instinct for what a healthy funnel looks and feels like * A systems thinker who goes upstream and fixes root causes rather than managing symptoms * Pragmatic and action-oriented, you make progress without waiting for perfect conditions * A people leader who measures success by how well the team runs without you * Comfortable with ambiguity, low on ego, and more focused on outcomes than credit * An open, direct communicator who can engage effectively across the business, from your team to senior leadership * Naturally collaborative, with a track record of building strong cross-functional relationships through the quality of your work and thinking WHY YOU SHOULD JOIN SUMUP 🌎 Opportunity to work with a truly global, multicultural team from our central Covent Garden location — office-first setup 🌈 Commitment to Diversity and Inclusion: a workplace that values every perspective 🚀 Virtual Stock Option programme: own a stake in SumUp's future success 🏖 28 days paid leave, plus bank holidays and special leave 📚 Dedicated annual L&D budget for conferences and further education 🏥 Private health insurance, including optical and dental 🚗 Salary-sacrifice commuter benefits via Gogeta 💼 Retirement scheme — SumUp matches 7% when you contribute 5% 🛡 Life insurance from MetLife for 2× your salary 🌴 Break4me: 1-month sabbatical after 3 years of service 🔗 Referral Bonus: earn additional rewards by referring great people to SumUp ABOUT SUMUP At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 37 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships. Our team of over 3,000 SumUppers from 90+ nationalities is united by global collaboration and an innovative mindset. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. SumUp is proud to be an Equal Employment Opportunity employer. We don't make hiring or employment decisions based on race, colour, religion, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, or any other basis protected by applicable laws. Discover more on our careers website, and follow our journey on LinkedIn, Instagram, and TikTok. 📽 Want to bring this role to life on LinkedIn or your job post? Browse the Global Employer Brand video library for ready-to-use content. Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.