Senior Product Manager, Agent Builder

commercetools

ABOUT COMMERCETOOLS Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people. Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers.The kind of people who not only pioneered a more flexible approach to commerce architecture but also shaped the culture of experimentation that approach unlocked. Together they are the engine of commerce innovation today. At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits. Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own. YOUR IMPACT As Head of Product – Agentic Offerings, you will lead the product and design vision for enabling next-generation commerce experiences powered by AI agents. This role is central to our strategy to enable our enterprise customers to be and win where their customers are in the Age of AI and to leverage agents within their commerce ecosystem.  You will drive the creation of the AI Hub, which powers Discoverability-> Discovery and Conversion on the leading GenAI Channels and the AgentSPHERE recently announced which is where you can manage these agents, their access and a potential future marketplace, including enterprise governance, authentication, and secure agent orchestration. You will be a key member of the leadership team, working closely with the CPO, Engineering VP and other leaders. Your Mission: * Drive the product strategy for the Agentic Offerings Domain (AI Hub and AgentSPHERE), focusing on Discoverability and conversion, Agent governance and control and Agent Marketplace * Lead a multidisciplinary team to build commerce-native tools and intuitive management interfaces that allow merchants to configure and secure their agentic ecosystems. * Serve as a key advocate for enterprise-grade governance, ensuring every AI agent interaction is authenticated, auditable, and controlled. * Partner with Engineering and cross-functional peers to evolve the AgentSPHERE into a comprehensive gate for agents while optimizing AI Hub for multi-channel discovery (ChatGPT, Gemini, Copilot). * Ability to balance vision with execution, leading teams to deliver iterative business value rapidly while LLM specifications and the Agentic Ecosystem continue to evolve. * Define and evolve the agentic narrative in collaboration with Product Marketing, ensuring our role as the definitive bridge between commerce engines and LLMs is understood. * Hire, lead, and mentor as needed PMs and Designers, fostering a small team that can navigate the high ambiguity and rapid pace of the AI landscape. * Be a thought leader, anticipating trends in Agentic AI, Model Context Protocol (MCP) standards, and the evolution of LLM-based shopping. This role is hybrid, with three days a week spent in our Berlin, Valencia or London office.  WHAT SETS YOU APART * Experienced in product management, and commercially minded ideally in B2B/enterprise software * Strong cross-collaboration skills with major ecosystem partners, including Google, OpenAI, MSFT, and payment providers, among others. * Proven track record of leading high-performing product and design teams through rapid growth and change. * Ability to balance vision with execution, leading teams to deliver iterative business value rapidly while LLM specifications continue to evolve. * Strategic mindset with the ability to navigate complex partner ecosystems (LLMs, PSPs, and System Integrators). * Excellent communication skills for managing senior stakeholders and articulating the business value of emerging technology. Nice-to-have: * Hands-on experience with prompt engineering or building products with MCP and commerce protocols like ACP or UCP. * Exposure to B2B commerce complexity, including massive catalogs and customer-specific pricing within agentic contexts. * Understanding of the competitive landscape including Stripe ACS and emerging agentic commerce platforms. OUR BENEFITS Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most. 🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support 📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs 🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition 📈 Our equity participation program allows you to share in our success  For more information on our benefits, visit this page. Come as you are. Build with us. Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine. We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community.  For more information on our diversity, equity, inclusion, and belonging practices, visit this page.

WPP

WPP is the trusted growth partner for the world’s leading brands.  We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.    We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise.   Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.    For more information, visit WPP.com.   Why we're hiring: WPP is looking for a Senior Product Manager to lead Agent Hub & Catalogue, a core capability within WPP Open, our AI-powered marketing platform. This is an opportunity to shape how more than 110,000 users discover, trust and deploy AI agents across one of the world's largest marketing organisations. You'll lead how the best agents are surfaced, curated and scaled, helping users find the right solutions while driving AI adoption across WPP. We're looking for a curious, technically-minded Product Manager with a passion for AI and emerging technologies. Whether you've built AI products, marketplaces, discovery experiences or developer tools, you'll be excited by the opportunity to influence how AI is adopted at scale.   What you'll do: Reporting into the Senior Director, Product Enablement - WPP Open, your responsibilities will include: Product Strategy and Discovery: * Define the vision, strategy and roadmap for Agent Hub & Catalogue. * Shape how users browse, search, evaluate and launch AI agents. * Use data, research and feedback to improve discovery, engagement and adoption. * Define success metrics and use insights to guide product decisions. Agent Curation and Trust: * Identify and elevate the most valuable AI agents across WPP. * Define quality, trust and certification frameworks that help users adopt agents with confidence. * Ensure governance and compliance are embedded seamlessly into the user experience. Delivery and Collaboration: * Partner with Product, Engineering, Design and Architecture teams to deliver impactful product outcomes. * Explore emerging AI technologies and capabilities that can strengthen the platform. * Help scale AI adoption across WPP by making it easier for teams to find, trust and use AI agents.   What you'll need: * Experience building products within AI, platform, discovery, marketplace or developer tooling environments. * A good understanding of AI technologies, including LLMs, agent frameworks and AI-powered user experiences. * Curiosity about how AI agents are created, discovered and adopted. * Experience using data, experimentation and customer insight to shape product decisions. * Confidence partnering with technical teams to solve complex problems.   About WPP Data & Technology Solutions and WPP Open: WPP's Data & Technology Solutions (DTS) team brings together global technology, data and AI expertise to power the future of marketing. WPP Open is our AI-enabled marketing platform, connecting people, data, tools and intelligence in a single ecosystem to help teams work smarter, move faster and deliver better outcomes for clients. WPP Open – our agentic marketing platform | WPP   We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. PLEASE READ OUR PRIVACY NOTICE (HTTPS://WWW.WPP.COM/EN/CAREERS/WPP-PRIVACY-POLICY-FOR-RECRUITMENT) FOR MORE INFORMATION ON HOW WE PROCESS THE INFORMATION YOU PROVIDE.

Toast

This hybrid role is based in Dublin, Ireland (Full relocation provided). Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Your mission is to drive architecture, technical strategy, and implementation of AI agents for Toast's Team area which is part of the Fintech line of business. You will be one of the most senior technologists in line of business. The Team area is a mission-critical space on which our restaurants rely to manage their staff and optimize their labor. Beyond being on the forefront of agent development, your scope will also include enablement and leadership for how software is developed at Toast through adoption of bleeding edge spec driven development and other paradigms.  A day in the life (Responsibilities) * Develop and drive an architectural vision to support the ambitious goals for agents and agent development * Be an active participant and an authoritative technical voice in FinTech product strategy discussions * Partner with the Team Management Director of Engineering and Sr. Director of Product to successfully deliver Team agent products from design to production * Work closely with other Senior Principal Engineers to further the agent patterns and ecosystem across Toast as a whole * Evolve an ever more efficient way of working through agents and spread it across Toast * Work directly with the product manager for the Team Agent space, collaborating to drive vision * Be hands on and actively participate in development on the Team Agent * Mentor and develop technical leadership across Team, and Fintech What you'll need to thrive (Requirements) * 15+ years experience designing and building highly scalable, mission-critical distributed and fullstack software systems * 10+ years experience building and operating SaaS products, ideally AWS hosted * 1+ years experience using the latest in coding agents  * A strong desire to lean all in on agentic development practices * Passion for building autonomous agents * Demonstrated ability to drive technical architecture for a company or highly scalable line of products * A desire to work not only with technologists but also product owners and business leaders * Ability and desire to draw big lines and boxes on a whiteboard paired with the ability to dig in and understand the ebb and flow of what the code is doing under load * Ability and desire to communicate and influence at the executive level What will help you stand out (Nonessential Skills/Nice to Haves) * Experience designing agentic products * Experience building systems that leverage LLMs and other ML models * Experience with enterprise integration using Apache Camel * Experience architecting event-driven distributed systems using Apache Pulsar * Experience defining test, build and deploy strategies * Solid understanding of workforce management * Solid understanding of restaurant operations #LI-HYBRID #BI-Hybrid   AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy  We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits. How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.