Senior Programme Manager

About Ogilvy   Ogilvy, part of WPP, has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy 75 years ago. It builds on that rich legacy through Borderless Creativity – innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries. Ogilvy currently ranks as the #1 global agency network for creative excellence and effectiveness by WARC, signifying its ability to deliver creative solutions that drive unreasonable impact for clients and communities. Ogilvy is a WPP company (NYSE: WPP). For more information, visit Ogilvy.com, and follow us on LinkedIn, X, Instagram, and Facebook.   About WPP WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.   Ogilvy Health is one of the largest global networks in healthcare communications, providing strategic, integrated solutions for many of the biggest names in the pharmaceutical, healthcare, and medical device industries. In the UK, we are a powerhouse of over 170 healthcare communication specialists spanning medical education, advertising, digital, public relations, and market access. In our Medical Education division, our approach is founded on expertise that combines biomedical science, learning theory, and behaviour change to create truly impactful medical and professional education. We pride ourselves on being ‘Scientifically Grounded, Creatively Driven.’ What we can offer you: * An Inspiring Culture: An exciting, supportive, and highly creative working environment with committed colleagues, where new thinking is openly encouraged at all levels. * Multidisciplinary Exposure: The unique opportunity to work across multiple disciplines beyond medical education, including promotional, digital, and market access. * Unrivalled Growth: Exceptional training and personal/professional development opportunities, powered by the immense depth of expertise within Ogilvy Health and the wider global WPP network. ABOUT THE ROLE   Senior Account Director - 12 month FTC  As a Senior Account Director, your primary focus will be leading client relationships, directing strategic programming, managing and mentoring your team, and driving account profitability and organic growth. Your key responsibilities will span several core areas: STRATEGIC ACCOUNT DIRECTION & FINANCIAL HEALTH * Shape the long-term strategic direction of your accounts, ensuring activities and budgets align with future opportunities. * Maintain a high-level strategic overview of accounts, proactively advising clients on external market changes and leading strategic planning meetings. * Oversee account profitability, negotiate financial arrangements with clients, and maintain a constant grasp of the financial status of your accounts. * Champion quality control, ensuring all team output meets Ogilvy’s exceptionally high standards. CLIENT & PROFESSIONAL RELATIONS * Establish yourself as a trusted senior consultant and strategic adviser to clients (often partnering at Marketing Director level). * Actively participate in the development of the client’s marketing strategy and maintain strong, positive client relationships. * Build and maintain key relationships with clinical, industry, and NHS opinion leaders to identify new opportunities and monitor market intelligence. BUSINESS DEVELOPMENT * Identify, develop, and execute opportunities to organically grow business within your existing client pool. * Take an active, responsible role in developing and presenting new business pitches. PEOPLE & TEAM LEADERSHIP * Lead, motivate, and inspire your team to reach their full potential and take ownership of their projects. * Manage resourcing across your accounts, ensuring staffing levels are appropriate and sustainable. * Conduct appraisals, set clear development objectives, and identify training opportunities to support your team’s ongoing career progression. * Participate in recruiting, interviewing, and welcoming new talent to the agency.   WHAT YOU’LL NEED   To be successful in this role, you will be a seasoned Medical Education / Medical Comms agency professional who thrives on combining scientific strategy with creative execution. You should bring: * Proven Agency Experience: Significant experience directing accounts within a Medical Education or Medical Communications agency environment. * Strategic & Financial Acumen: A strong track record of managing account profitability, budgeting, and driving organic growth, as well as contributing to new business pitches. * Client Relationship Skills: Experience acting as a senior-level adviser to healthcare and pharmaceutical clients, with the ability to navigate complex environments and guide marketing strategy. * People Leadership: Proven ability to lead, mentor, and resource a team, with a genuine passion for developing junior talent and managing staff welfare. * Industry & Scientific Curiosity: A solid understanding of the healthcare landscape, pharmaceutical guidelines, and opinion leader networks, with a passion for delivering "Scientifically Grounded, Creatively Driven" work. BENEFITS & CULTURE  At Ogilvy Health, you'll be part of a non-hierarchical, eclectic team united by a shared commitment to doing the best work of our lives (its one of our values!). Beyond client work, you'll have opportunities to engage with our vibrant culture and social teams, and contribute to our fantastic DEI initiatives, championing diversity across our agency and industry. We offer a comprehensive and competitive benefits package, including: * 25 days annual leave, with the option to purchase up to an extra 5 days per year, plus your birthday off and a paid volunteering day * Generous enhanced parental leave policies * A robust pension scheme (up to 17.5% total contributions after probation) * Choice of Private Medical Cover (Bupa from day one), Dental cover, or a monthly £45 leisure allowance for your health & wellbeing * A fantastic Employee Assistance Programme (Telus) offering support, advice, and specialist counselling * Help at Hand: quick, free access to a remote GP, mental health support, physio, or a medical second opinion * Free 1-2-1 Coaching through Thrive Partners for professional or personal growth * A comprehensive Learning & Development programme to support your career trajectory   At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression.  We believe in building powerful teams with purpose - and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality.  Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve.  This is central to our mantra of Borderless Creativity. Ogilvy is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. If you need any assistance seeking a job opportunity, or if you need reasonable accommodation with the application process, please contact us at accommodations@ogilvy.com. Please note that this contact is only for candidates who are requesting accommodation. Emails for other purposes, including application status requests, will not receive a response.

About Ogilvy   Ogilvy, part of WPP, has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy 75 years ago. It builds on that rich legacy through Borderless Creativity – innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries. Ogilvy currently ranks as the #1 global agency network for creative excellence and effectiveness by WARC, signifying its ability to deliver creative solutions that drive unreasonable impact for clients and communities. Ogilvy is a WPP company (NYSE: WPP). For more information, visit Ogilvy.com, and follow us on LinkedIn, X, Instagram, and Facebook.   About WPP WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.  Social Account Director       Department: Social, PR & Influence Location: London  Contract type:  12-month Fixed Term Contract Full Time/Part time: Full Time  Reporting into: Client Partner        About Ogilvy:  Ogilvy UK has been creating iconic ideas that deliver impact at scale for clients ever since David Ogilvy founded the company in 1948. Ogilvy UK specialises in bringing together brand advertising, customer experience marketing, PR, influence and consulting, all fuelled by Behavioural Science. Our world-class award-winning creative campaigns deliver solutions for clients including Sainsbury’s, Argos, Mondelēz International, Unilever, TK Maxx and Pernod Ricard.  In 2023, Ogilvy UK celebrated their 75th anniversary and was the most awarded agency in Europe. Ogilvy is home to the largest influencer marketing practice globally, and hosts the world’s biggest festival of behavioural science and creativity, Nudgestock – now in its 12th year.      The Role:  We have a fantastic opportunity for an experienced Account Director to join one of our Top 10 accounts, where everyone plays to their strengths delivering award-winning campaigns.  We have developed strong client relationships which spans over 7 years working with their UK & European Teams supporting on Strategy, Creative, Advertising, Channel and Product marketing and Measurement.  As a Social Director, you are the driving force behind our campaigns playing a central role in delivering our social & influence marketing proposition across one of our biggest clients. You will manage your workload autonomously, taking full responsibility for the quality and end-to-end execution of multiple social and influencer programs. In this role, you will act as a role model for Ogilvy's values, building trusted client relationships and communicating effectively across internal teams.  You will be accountable for resolving problems on your projects, managing timelines, and proactively communicating your status to senior leadership. A key part of your role will be to support the growth of junior team members by providing constructive feedback, sharing knowledge, and acting as an informal mentor. We are looking for a creative problem-solver with a passion for the industry and a proven ability to lead projects with confidence and a positive attitude.    Key Responsibilities:  Campaign Management  * Manage the day-to-day running of multiple social and influencer campaigns from start to finish, including:  * Identifying and vetting talent  * Negotiating contracts and fees  * Implementing campaign across relevant channels   * Overseeing delivery and ensuring quality  * Reporting on performance against agreed KPIs  * Serve as the first point of escalation for your projects, resolving day-to-day problems independently by consulting with stakeholders as needed and escalating to senior leadership only when appropriate.    Strategic Contribution  * Actively contribute to social & influencer strategy by recommending objectives, targets, and creative concepts. Confidently present creative solutions, campaign reports to internal and external stakeholders.  * Identify and nurture client-appropriate talent opportunities and relationships to help deliver the social & influencer programs for clients.    Client Management   * Act as the primary point of contact for your clients, managing expectations, providing timely updates, as well as advice and solutions.  * Build long-term client relationships by delivering work that meets agreed objectives, deadlines, and taking responsibility for the quality of all client outputs in your remit.    Communication & Collaboration  * Communicate effectively across internal teams (media, PR, data & insights), proactively sharing updates and coordinating timelines to ensure smooth handovers and integrated campaign success.  * Share updates proactively, coordinate timelines, and resolve potential blockers before they impact delivery.  * Effectively prioritise tasks across all projects proactively communicating your status to senior leadership, reassuring them that work is on track and meeting deadlines.    Resource Management   * Manage campaign budgets and timelines, ensuring projects are delivered profitably and on schedule. Proactively communicate about your workload and capacity to your line Director.    Team Growth & Mentorship   * A key part of your role will be to support the growth of junior team members by providing constructive feedback, sharing knowledge, and acting as an informal mentor to aid their growth and development      Skills for Your Growth to Business Director:  To support your progression, you will be expected to develop capabilities in the following areas:  * Strategic Development: Move from contributing to strategy to leading the strategic design, defining industry-leading approaches.  * Commercial Acumen: Develop a strong understanding of account profitability, identify opportunities for organic growth within your clients, and contribute to new business pitches.  * Senior Client Counsel: Evolve from a trusted day-to-day contact into a strategic advisor for mid-level clients, providing proactive counsel on industry trends and challenges.  * Team Leadership: Build on your informal mentoring to develop formal line management skills, becoming a role model who can inspire and lead a team.    What You Will Need:  * A passion for social and influencer marketing with a minimum of two years' experience, preferably in a fast-paced agency environment.  * Proven experience in autonomously managing multiple social and influencer campaigns from start to finish, including budget and timeline management.  * A track record of building strong client relationships and proactively managing their expectations.  * Excellent problem-solving skills with the ability to make sound decisions and escalate appropriately.  * Experience in guiding or mentoring junior team members is highly desirable.  * Strong communication and presentation skills, with the ability to facilitate meetings and collaborate effectively across teams.  * A commitment to your own growth, with a keen interest in keeping up-to-date with social and influencer marketing trends and sharing knowledge with colleagues.    How we help you Thrive:  * 25 days annual leave + 1 Volunteer Day  * Bupa Healthcare  * Enhanced Maternity, Adoption and Shared Parental Leave  * Flexible Working Model with core working hours: 10am – 4pm  * A 1.5:1 Matching Pension Structure  * Wellbeing and Health: Up to £25.00 per month towards physical or online exercise class membership, Unmind membership, LifeWorks tool and annual eye tests.  * Season Ticket Loan and Cycle to Work Scheme  * Life Assurance  * Our ambition is to attract the very best diverse talent to Ogilvy, and to be the employer of choice in the UK. We want everyone to feel welcome when they join us, and once they’re here, for them to want to stay with us, grow their career, and to feel they belong with us. At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression.  We believe in building powerful teams with purpose - and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality.  Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve.  This is central to our mantra of Borderless Creativity. Ogilvy is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. If you need any assistance seeking a job opportunity, or if you need reasonable accommodation with the application process, please contact us at accommodations@ogilvy.com. Please note that this contact is only for candidates who are requesting accommodation. Emails for other purposes, including application status requests, will not receive a response.