Social Content Manager

WPP

WPP is the trusted growth partner for the world’s leading brands.  We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.    We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise.   Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.    For more information, visit WPP.com.   Why we're hiring: The Content & Social Manager ensures WPP’s most visible channels – wpp.com and our corporate social media platforms – are continuously populated with fresh, engaging and high‑quality content that elevates WPP’s profile, inspires audiences and supports commercial priorities. Operating within an established brand and editorial strategy, the role is responsible for hands‑on content creation and publishing, while using data, audience insight and platform trends to refine and improve performance over time. This is a delivery‑focused role requiring both creative craft and strategic thinking – making smart, informed decisions about what we publish, when we publish it and how we maximise its impact. What you'll be doing: Content planning & delivery * Manage the day‑to‑day content calendar for wpp.com and corporate social channels. * Plan, create, edit and publish stories, posts and updates in line with brand tone, visual standards and editorial guidelines. * Ensure content is timed and sequenced to optimise audience impact and engagement. * Curate The WPP Weekly internal newsletter end‑to‑end – story selection, writing/editing, formatting, publishing, and stakeholder coordination. Story sourcing & development * Proactively identify opportunities across WPP’s network – including agency campaigns, creative work, leadership insights, partnerships and events. * Adapt complex creative or business stories into engaging, accessible formats for web and social audiences. * Maintain a steady pipeline of fresh, relevant content so WPP’s channels feel current and connected to industry conversation. Channel monitoring & optimisation * Deliver a daily social media monitoring roundup each morning – flagging issues, opportunities and fast‑turn responses. * Spot trending topics and industry moments WPP can join to boost relevance and share of voice. Campaign execution * Support and deliver multi‑channel content campaigns that span wpp.com and corporate social. * Work with Corporate Affairs, Brand teams, and agencies to align content executions to priority initiatives and events. * Amplify flagship moments – awards, thought leadership, creative showcases – ensuring maximum reach across channels. Audience engagement & trend spotting * Monitor industry trends, news and competitor activity to identify moments for WPP to join relevant conversations. * Engage with high‑value mentions, shares and tagged content to boost visibility and share of voice.  Success measures * Channels show sustained improvement in reach, engagement and follower growth. * Referral traffic from social to wpp.com increases. * Content cadence is consistent, timely and on‑brand. * Data‑driven adjustments lead to measurable performance gains. * WPP’s work and thought leadership become more visible and shareable across key audiences. What you'll need: * Proven experience creating and publishing content for corporate or brand social channels. * Strong editorial judgement – able to select and frame stories for maximum relevance. * Skilled copywriter with an ability to edit and adapt tone for different audiences. * Comfort with light‑touch video and photography capture for social formats. * Experience using analytics tools (platform and third‑party) to inform decisions. * Highly organised – able to manage multiple deliverables while maintaining quality. * Collaborative – quick to build internal relationships to source information and secure approvals. Who you are: You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working. You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected. You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.   What we'll give you: Passionate, inspired people – We aim to create a culture in which people can do extraordinary work. Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry. Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge? #LI-Hybrid  We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. PLEASE READ OUR PRIVACY NOTICE (HTTPS://WWW.WPP.COM/EN/CAREERS/WPP-PRIVACY-POLICY-FOR-RECRUITMENT) FOR MORE INFORMATION ON HOW WE PROCESS THE INFORMATION YOU PROVIDE.

KatKin

KATKIN'S OPPORTUNITY SOCIAL MEDIA + COMMUNITY MANAGER MOST SOCIAL MEDIA JOBS ARE MOSTLY CALENDAR MANAGEMENT. This one is mostly camera, ideas, creation and shipping. We make fresh food for cats. 100% fresh meat, gently cooked in our Suffolk kitchen and delivered to cats’ homes. We’re already changing how cats eat. Now we want to change how cat brands show up online. We don’t want polished corporate content, or stock photos of cats with motivational captions. We want chaos, personality and obsession. The kind of content people stop scrolling for. THE ROLE You’ll be a face of KatKin and the person who makes most of our organic socials yourself. That’s the full mix - video, feed posts and stories - and not just the big swings. On camera as much as behind it. Writing, shooting, editing, posting, then replying to comments like someone who actually cares. Every day. This is a blank canvas for content. One day you’re interviewing cat owners on the streets of London. The next you’re reporting breaking cat news from inside a giant green fridge. You might convince the team to dress as cats and cause havoc across the city, or spend a morning following your own cat around with a camera while they accidentally make the funniest thing we’ve posted all year. You’ll invent the content, not just run it. Recurring series, characters, running jokes, social stunts and an unmistakable KatKin personality. We want people to know it’s KatKin before they see the logo. If an idea sounds slightly ridiculous, that’s a good sign. If it sounds completely ridiculous, we’re interested. But the content is only half the job. The other half is the community. KatKin cat parents are some of the most devoted, opinionated and gloriously obsessed people online, and your job is to turn them from followers into a community that feels like it belongs to something. That means living in the comments and DMs as a real cat person, not a faceless brand account. Knowing your regulars. Finding our most devoted cat parents and pulling them into what you make. Some of it happens offline too, through events, meet-ups and the odd bit of organised chaos. Get this right and the content travels further, because the community carries it for you. We won't pretend it’s all stunts. This role has a daily beat to it too. Shipping content, being on camera and jumping on cultural moments the same day they break. The wild stuff is built on top of that beat, not instead of it. You’ll sit in the Brand + Creative team and report to our Brand Marketing Lead, working alongside experienced brand, creative and growth leaders. * The details * Level: Junior to mid-level. Real ownership from day one, with a brand and creative team around you to learn from and build with. * Salary guidance: £42,000 – £53,000 depending on experience * Location: London, with 1 day working from home each week KEY OWNERSHIP AREAS * Making and shipping KatKin’s organic social daily - video, photo, feed posts and stories - mostly created by you * Being a regular face of the brand on camera, including filming in public * Reacting to cultural moments fast, the same day where it counts * Growing and engaging the cat-parent community, online and offline * Replying to comments and DMs in brand voice * Owning the social calendar + turning the brand team’s plan into a steady stream of content * Tracking what works and doubling down. Knowing why a post flew, not just that it did WHO WE ARE LOOKING FOR: * A natural on camera, deeply online and genuinely cat-obsessed * Funny, creative, curious and fearless about trying new + weird ideas * Strong instincts across TikTok, Instagram, Facebook and emerging platforms * A sharp writer so that the caption and feed post can carry as much weight as the camera. * Around 2-4 years making social content for a brand people recognise * Scrappy. You’d rather ship something good today than something perfect next week * Things you’ve personally made that performed, and you can tell us why they worked * A community-builder. You’ve grown and engaged an audience before, and you treat community as a craft, not a comments-section afterthought. * Bonus points for a cat of your own who’s ready for their close-up DON'T WORRY IF YOU CAN'T TICK EVERY BOX. IF YOU'RE BRILLIANT AT THE CRAFT AND BURSTING WITH IDEAS, TELL US ANYWAY. WE CARE FAR MORE ABOUT WHAT YOU’VE MADE THAN WHERE YOU’VE MADE IT. WHAT WE OFFER * MacBook and the kit you need to make great content * Health insurance with AXA, including dental and optics * Professional development budget of up to £800 a year * 26 days’ annual leave including your birthday, plus bank holidays * An extra day of leave for every year you’re here, up to four extra days * Pension plan with company contributions * Enhanced parental leave * Work From Anywhere for up to 2 weeks a year * 50% off KatKin fresh meals for your cat * Office cats, dogs, fresh fruit and snacks, and good people * Team socials and events * Cycle to work scheme TO APPLY Skip the cover letter. Send us four things instead – two to show your craft and two for fun: * A piece of social content you made that worked, and a few lines on why it worked. * A community you've grown or brought to life, and how you did it. * A ridiculous idea for a KatKin social series. One zany paragraph is plenty, plus a quick AI-generated image if it helps bring it to life. Don't worry about it being perfect - we just want to see how your mind works. * The most joyfully obsessed thing you've ever done for a cat you've loved. Cats are family. Come help us prove it to the rest of the UK.

Tripadvisor

About Tripadvisor The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork. Job Location: This role is a hybrid position based out of either our London or Oxford office.   About Bókun: Bókun, a subsidiary of Tripadvisor, is a rapidly growing travel technology company that offers cutting-edge solutions to the Tours and Experiences industry. Our comprehensive suite of tools enables Tour Operators, Travel agencies, and OTAs to streamline their operations and expand their reach. At Bókun, we are committed to delivering innovative solutions that empower our users to grow their businesses and enhance customer experiences. What You’ll Do: Bókun is seeking a highly skilled, hands-on Principal Customer & Community Marketing Specialist to join our growth team. Reporting to the Senior Growth Marketing Manager, you will be the recognised expert and driver of our customer success, engagement, and referral strategies. You will roll up your sleeves to execute day-to-day community programs while simultaneously designing the long-term, scalable frameworks. As a unique cross-brand initiative, you will lead community building and engagement across our whole supplier community working closely alongside a team of specialists in Content Marketing, Partnerships, Product Marketing, and Growth Marketing. Key Responsibilities: Build & Execute the Community Strategy:  You'll develop, launch, and manage spaces where tour and attraction businesses can learn and network. This includes getting hands-on with designing and executing educational programs, webinars, newsletters, and social content for our global network of experience operators. Drive Community Initiatives: You will directly manage and execute community-building efforts, content, and engagement strategies for the whole supplier community, sharing best practices across the entire Experience operator industry. Drive the Referral Program: You'll collaborate directly with the PMM to enhance brand/product affinity and build scalable campaigns that drive a significant increase in customer referrals. Own Customer Communication Channels: Take ownership of our primary customer communication channels, specifically leading initiatives and campaigns through platforms like Intercom and ActiveCampaign to drive consistent operator engagement. Scaling Reactivation Campaigns: You will use quantitative and qualitative data research to understand root causes of suppliers who don’t upgrade from Free plans, building highly efficient, scalable frameworks for customer reactivation and retention in the process. Brand Engagement & Social Media Champion: You will actively develop and implement a hands-on brand engagement strategy and content plan for our community channels to increase reach, engagement, and ultimately drive qualified leads. Cross-Functional Collaboration & Mentorship: You'll collaborate seamlessly with Content, Partnerships, and Sales to integrate community initiatives into broader growth campaigns. As a Principal IC, you will act as a role model, proactively offering guidance, insights, and mentorship to junior team members. The Ideal Candidate: * A minimum of 4 years of experience in community/customer marketing or a related field. * Proven track record of building and nurturing online communities. * Strong practical experience managing and executing campaigns through customer communication platforms such as Intercom and ActiveCampaign. * Possesses "AI native thinking" to innovate and optimise how we interact with and empower our operator community. * You don't just track basic metrics; you analyse trends to propose data-driven solutions and continuously improve recurring engagement activities. * Comfortable speaking in-person and online to large audiences. * Excellent project management and organisational skills, with the ability to seamlessly balance responsibilities. * Can effectively prioritise tasks and adjust strategies based on community feedback and needs. * You are comfortable sharing complex insights with senior stakeholders and enjoy mentoring junior colleagues. * Proactively identifies challenges, improves processes, and challenges the status quo. * A keen interest and passion for travel, technology, and empowering tour and activity operators. What We Offer  * Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses * “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team. * Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work. * Donation matching. Give back? Give more! We match qualifying charitable donations annually. * Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs. * Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you. * Travel perks. We believe that travel is employee development, so we provide discounts and more. * Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges. * Health benefits. We offer great coverage and competitive premiums. * Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates.   Our Cultural Pillars: Traveler first We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us.  Execution is our edge We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges.  We succeed together The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements. We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com. If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!     #LI-JP #LI-Hybrid