Sr. Product Marketing Manager - AI GTM Strategy, EMEA

Databricks

FEQ327R157 As a Field Engineering Manager, you will lead a team of technical pre-sales Solutions Architects and Solutions Engineers across the Qatar & Africa markets. Your experience partnering with the sales organisation will help drive revenue with the right approach whilst coaching sales and pre-sales teams to work together.  You will guide and get involved to enhance your team's effectiveness; be an expert at communicating complex, business value-focused solutions, support complex sales cycles, and build relationships with important partners in large corporations. The impact you will have: * Hire, mentor and grow the pre-sales team for the Qatar & Africa markets * Build a motivated collaborative culture within a hyper-growth team to embody and promote Databricks customer-obsessed, teamwork and diverse culture * Support increased return on investment of SA involvement in sales cycles * Ensure a solution and value-based selling within the field-engineering organization * Display an understanding of needs and revenue potential for accounts in the assigned region * Engage with key customer executives to build and strengthen strategic partnerships * Ensure close alignment with partners and internal services to secure implementation strategies within accounts * Continue to build Databricks' brand as a member of the Leadership team in partnership with Marketing and Sales teams across the region What we look for: * Experience managing a team of successful Big Data, Cloud, or SaaS professionals * Experience in consumption based business environments * Have experience mentoring and scaling technical teams * Success in instituting processes for technical field members to lead efficiency and product focus * Ability to partner and collaborate with Sales and other cross-functional leaders * Passionate about data and AI market and Cloud software models and being able to deliver a strong POV on the value of Databricks solutions * Technical or consulting background either in Data Engineering, Database technologies or Data Science * Strong communication skills.  Note: Location for the role is either Paris or London (i.e. within commutable distance). #LI-hybrid About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Toast

This hybrid role is based in Dublin, Ireland (Full relocation provided). Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Your mission is to drive architecture, technical strategy, and implementation of AI agents for Toast's Team area which is part of the Fintech line of business. You will be one of the most senior technologists in line of business. The Team area is a mission-critical space on which our restaurants rely to manage their staff and optimize their labor. Beyond being on the forefront of agent development, your scope will also include enablement and leadership for how software is developed at Toast through adoption of bleeding edge spec driven development and other paradigms.  A day in the life (Responsibilities) * Develop and drive an architectural vision to support the ambitious goals for agents and agent development * Be an active participant and an authoritative technical voice in FinTech product strategy discussions * Partner with the Team Management Director of Engineering and Sr. Director of Product to successfully deliver Team agent products from design to production * Work closely with other Senior Principal Engineers to further the agent patterns and ecosystem across Toast as a whole * Evolve an ever more efficient way of working through agents and spread it across Toast * Work directly with the product manager for the Team Agent space, collaborating to drive vision * Be hands on and actively participate in development on the Team Agent * Mentor and develop technical leadership across Team, and Fintech What you'll need to thrive (Requirements) * 15+ years experience designing and building highly scalable, mission-critical distributed and fullstack software systems * 10+ years experience building and operating SaaS products, ideally AWS hosted * 1+ years experience using the latest in coding agents  * A strong desire to lean all in on agentic development practices * Passion for building autonomous agents * Demonstrated ability to drive technical architecture for a company or highly scalable line of products * A desire to work not only with technologists but also product owners and business leaders * Ability and desire to draw big lines and boxes on a whiteboard paired with the ability to dig in and understand the ebb and flow of what the code is doing under load * Ability and desire to communicate and influence at the executive level What will help you stand out (Nonessential Skills/Nice to Haves) * Experience designing agentic products * Experience building systems that leverage LLMs and other ML models * Experience with enterprise integration using Apache Camel * Experience architecting event-driven distributed systems using Apache Pulsar * Experience defining test, build and deploy strategies * Solid understanding of workforce management * Solid understanding of restaurant operations #LI-HYBRID #BI-Hybrid   AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy  We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits. How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Verifone

WHY VERIFONE For more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide. Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success. Verifone is proudly an in-office work culture as we see immense benefits to career development and business results from our colleagues being physically co-located. WHAT'S EXCITING ABOUT THE ROLE We seek a resourceful Sr. Telecom Engineer to support Verifone’s Global Enterprise Telecommunications systems, Five9, and assist with current administration and maintenance of this cloud technology.    The ideal candidate will have previous experience in supporting a complex global telephony and call center environment with proven ability to ensure high levels of availability. Knowledge and experience with Five 9 CCaaS and MS Teams phones a plus.  Must have a customer service frame of mind, enjoy working in a fast paced, team-oriented environment, and have good organizational and communication skills.    Self-motivated, flexible, and willing to work under pressure is key to this role. Planned off-hours and weekend support are periodically required. Specific duties and responsibilities include, but not limited to: * Responsible for daily operations and performance of the cloud Five9 telephony system. * Work with a team of engineers building, configuring, implementing, and supporting the move from on-prem to CCaaS and UC telephony solutions across Verifone’s global enterprise.  * Troubleshooting all aspects of call center and telephony - call routing, recording, delivery issues and carrier ISDN and SIP services. * Ability to participate in cross-functional teams and ability to work effectively in a geographically dispersed team. * Prepare and maintain documentation of Global Telephony environment. * Research, evaluate and integrate new technologies to improve performance, efficiency, and reliability of telephony infrastructure. * Collaborate with internal customers in order to analyze their business requirements and offer comprehensive solutions utilizing current and potential voice technologies. * Assist in management of vendors in order to facilitate the purchase of telecommunications products and service, and technical support services. * Assist with the support of video conferencing systems. * Assist with miscellaneous legacy voice systems as needed. SKILLS AND EXPERIENCE WE DESIRE * Relevant Bachelor’s degree or equivalent experience. * 5+ years professional experience in IT Telecom and Contact Centers. * Experience operating large, high-availability, redundant telecom system. * Experience and knowledge implementing SIP and SBC technology. * Strong working knowledge of all Contact Center technologies including Verint QM and WFM solutions. * Skilled in telecom planning, project planning, system installations. * Advanced troubleshooting and diagnostic skills. * Excellent communication and customer service skills with a natural aptitude for dealing with people. * Excellent time management skills, must be capable of multi-tasking in a high workload environment. * Experience with migration from on-prem systems to MS Teams UC and Five9 CCaaS a plus.   OUR COMMITMENT Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.