Housekeeping Supervisor / Husfruassistent

ABOUT US Soho House Amsterdam is part of a global community for creative people, offering a welcoming space to work, relax, and connect. Recently awarded a Michelin Key, our House is recognised for its exceptional comfort and design. Join our team and help deliver thoughtful, high-quality experiences for our members and guests. THE ROLE We’re looking for an experienced and outgoing Housekeeping Supervisor to join our team at Soho House Amsterdam. In this role, you’ll play a key part in maintaining the highest standards across our bedrooms and public areas. You’ll conduct daily spot checks to ensure cleanliness, presentation, and maintenance standards are consistently met. Supporting the Housekeeping Manager, you’ll help train, develop, and motivate the team, while also assisting with planning and organisation. This is a hands-on role, so you’ll occasionally support with cleaning duties alongside administrative responsibilities. WHAT WE’RE LOOKING FOR * Minimum of 2+ years’ experience in a similar role * Strong problem‑solving and conflict‑resolution skills * Detail‑oriented with the ability to multitask in a high‑volume environment * Clear communication skills and ability to follow instructions * Flexible availability, including evenings, nights, and weekends 📍 Amsterdam | 🧹 High standards, supportive leadership, detail‑driven environment If you take pride in creating exceptional spaces and enjoy leading a team to deliver consistent quality, we’d love to hear from you ✨ BENEFITS  Soho House offers competitive compensation packages with global benefits and development opportunities. * Travel allowance (from 7.5 km) * Healthy team meals during your shift * Soho Friends Membership with discounts on F&B, rooms, and Cowshed * Partner discounts (Go‑Vital, One Fit, Swapfiets, and more) * Team events * One paid moving day per year * Two paid volunteering days per year * Refer a friend and earn a €300 (gross) bonus

The Role…  At Soho House, as a Housekeeping Supervisor you will oversee the daily operations of the housekeeping team to ensure the highest standards of cleanliness, presentation, and service across all guest-facing and back-of-house areas.   You will play a critical role in maintaining the premium environment expected by our members and guests, while supporting, training, and motivating your team.  ---------------------------------------------------------------------------------------------------------------------------------- What's in it for you? * Weekly Pay * Team meal whilst on shift prepared by our chefs * Soho Friends Membership * 50% Team discount on Food & Drink, 7 days a week * Staff Room Rates * Health Cash Plan (Option to add up to 2 additional dependents) * Dental Plan (option to add up to additional 2 dependents) * Birthday Day Off after 1 years continuous service  * Up to 50% Staff Discount on Cowshed & Soho Home * In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. * Free Counselling Sessions * Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate. * Continuous training to develop yourself personally and professionally * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career ---------------------------------------------------------------------------------------------------------------------------------- Key duties… * Supervise and coordinate housekeeping staff to ensure all areas (rooms, public spaces, offices, and staff areas) are cleaned and maintained to high standards.  * Conduct daily inspections and audits of guest areas, restrooms, lounges, and event spaces, addressing any deficiencies immediately.  * Support training and onboarding of new team members, ensuring they understand club standards, procedures, and safety expectations.  * Create and adjust daily work schedules and task lists based on occupancy, events, and business levels.  * Liaise with front of house, events, and maintenance teams to ensure smooth operations and prompt response to member needs.  * Monitor housekeeping stock levels (e.g. cleaning supplies, linen, amenities) and assist with inventory control.  * Enforce health, hygiene, and safety regulations, and ensure compliance with COSHH and manual handling practices.  * Address member or guest feedback regarding cleanliness or housekeeping promptly and professionally.  * Lead by example, promoting a positive team environment and strong work ethic.  ---------------------------------------------------------------------------------------------------------------------------------- What we are looking for... A successful Housekeeping Supervisor for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success.   * 2–3 years’ experience in a housekeeping supervisory or senior attendant role, ideally within luxury hospitality or private clubs  * Strong understanding of cleaning techniques, guest service, and back-of-house procedures  * Experience leading and motivating a team in a fast-paced environment  * Excellent communication, time management, and organisational skills  * Detail-oriented with a proactive approach to problem solving  * Working knowledge of housekeeping systems or software is a plus