About us At Techrytera AB, recruitment starts with you. We are a staffing and recruitment company with deep expertise and a clear focus on IT and Engineering. With our industry knowledge and close dialogue with both candidates and clients, we create precise matches where the right skills meet the right needs.
We believe that a truly great match is not just about a job description – it’s about your experience, your potential, and what you genuinely want to develop in. That’s why we always focus on the individual. By understanding your background, motivations, and ambitions, we can connect you with assignments and roles at our clients where you have the right conditions to grow and make an impact.
Our goal is to build long-term and meaningful collaborations – for both you as a candidate and for our clients.
Job Description To Tetra Pak we are looking for Infrastructure Support Services – Front Line Analyst (OSS)
Main responsipilities
Handle incidents, requests, and tasks as per defined processes and SLA.
End user support.
Reinstall and refresh IT equipment as per defined processes and life cycle.
Ensure proper IT operation on site and troubleshoot IT equipment.
Deliver and install requested IT functionalities to users at local and remote sites.
Actively contribute ideas to improve IT situation on site and remote sites.
Project participation and implementation of global projects at local sites.
Support other teams within the IT Function troubleshooting issues.
Ensure proper documentation of technical solutions and equipment.
Not desk bound job hence will be required to handle light weigh equipment, climb-ing ladder, and moving around freely.
Technical Skills
Min 2-3 years of hands-on support for IT Services
Great knowledge and troubleshooting experience of Microsoft and Apple products, client applications, mobile platforms (iOS & Android), printer & network equip-ment.
Experience of reading, understanding, and following technical documentation, rou-tines, and processes.
Basic knowledge about factory equipment and factory specific systems or equiva-lent is meritorious.
Experience in project and vendor management will be a plus.
Start: 13.07.2026
Duration: 12.07.2028 Onboarding info: A drug test needs to be performed before assignment starts.
Application
When you apply through Techrytera AB, you’re not just applying for a job – you’re starting a dialogue about your career path. We want to get to know you, your experience, and your ambitions so that we can match you with the right opportunities at our clients.
Does this sound interesting? Submit your application or get in touch with us to learn more. We look forward to discovering the next step in your career together with you.