
Satispay · Luxembourg
About us Satispay began by rethinking the simple act of a payment to remove the friction from our daily routines. But we didn't stop there. Today, we are build...
About us
Satispay began by rethinking the simple act of a payment to remove the friction from our daily routines. But we didn't stop there.
Today, we are building a complete financial platform designed to empower people and concretely improve their lives.
By giving our 6 million users a clear, open path to pay, save, and invest, we are evolving into the definitive destination for
every financial need.
What you'll be doing
As our Legal Product Counsel, you’ll be the dedicated legal partner to our Product, Tech, and Design teams, embedding legal
strategy directly into the product development lifecycle - from initial ideation to international launch. Here's what your
the Product Team and proactively support the design phase to help Product Managers building up innovative and exciting new
services and features that delight our customers.
translating legal requirements in product and design guidance.
balance business objectives with smart risk management.
the Satispay ecosystem.
Who we're looking for
We need a problem-solver who loves teamwork and gets things done. If you're curious and ready for real ownership, you'll fit in!
Does this sound like you?
consumer law issues. Significant in-house experience within a fast-growing Tech or Fintech company is highly preferred.
architectures, open banking) and the regulatory complexities of scaling digital financial products across Europe.
bridging the gap between engineering logic and legal frameworks.
recommendations, not just a list of legal restrictions.
actionable advice for product managers, engineers, and executives.
cross-border European rollouts is a major asset.
CareAbout: how we support your impact
We move fast, and evolution never stops. It's a fun ride, but it can be challenging. To make sure our people truly thrive, we're
committed to making their lives easier, both in the office and out in the world. That's why we created CareAbout:
Equal opportunity employer
At Satispay, we're proud to be an equal opportunity employer. We celebrate diversity and inclusion, welcoming individuals of all
backgrounds. This opportunity is open to everyone, regardless - for instance - of race, colour, religion, sex, gender identity,
sexual orientation, and national origin. Join us in a workplace where everyone belongs!
Learn more about us
Our values and pillars aren't just fancy words on a page - they really shape everything we do. Explore them here.
#LI-Hybrid
By submitting this application, I acknowledge that I have read and understood the content of the Privacy Policy
About us Satispay began by rethinking the simple act of a payment to remove the friction from our daily routines. But we didn't stop there. Today, we are building a complete financial platform designed to empower people and concretely improve their lives. By giving our 6 million users a clear, open path to pay, save, and invest, we are evolving into the definitive destination for every financial need. What you'll be doing As our Reconciliation Specialist, you’ll be the person who owns the reconciliation of treasury flows across the Satispay Group, ensuring that what moves through our bank accounts, product flows, and intercompany structure is accurately reflected in our financial records. Here's what your day-to-day will look like: * Reconciliation operations – Perform regular bank reconciliations across the Group's 30+ active accounts and 5 legal entities, identifying and resolving discrepancies between bank statements and internal entries. Reconcile product-related financial flows (Welfare, Connect, etc.) against G/L postings, investigate deltas, and manage intercompany transactions. Post treasury-related journal entries in SAP and systematically resolve discrepancies. * Month-end, year-end & financial reporting support – Own the treasury contribution to the monthly and annual closing process, providing clean, signed-off balances within agreed deadlines. Ensure product flow G/L balances are fully reconciled for financial statement purposes, produce reconciliation status reports, and support internal/external audit processes. * Process improvement & controls – Document existing manual reconciliation processes end-to-end to create a clear baseline. Identify opportunities to reduce manual effort through ERP configuration and improved system interfaces. Contribute to building a structured controls framework and design reconciliation processes for new products from the outset. Who we're looking for We need a problem-solver who loves teamwork and gets things done. If you're curious and ready for real ownership, you'll fit in! Does this sound like you? We need a problem-solver who loves teamwork and gets things done. If you're curious and ready for real ownership, you'll fit in! Does this sound like you? * Relevant experience – You have at least 2–4 years of experience in a reconciliation, accounting, or treasury back-office role. You have hands-on experience posting journal entries and performing account reconciliations within an ERP environment (SAP is strongly preferred). A background in financial services or fintech is a strong advantage. * Financial reporting literacy – You understand how treasury flows feed into financial statements (balance sheet, P&L) and take responsibility for the accuracy of the numbers you produce. You are comfortable working to close deadlines and understand what it means to provide audit-ready documentation. * Analytical and quantitative mindset – You are comfortable working with data and motivated to move processes away from manual spreadsheets toward more structured, repeatable approaches. You do not just spot discrepancies—you investigate them, understand their root cause, and help fix the underlying process. * Organised and detail-oriented – You manage a high volume of transactions and open items without losing track. You are methodical, thorough in your follow-up, and hold yourself to a high standard of accuracy. * Collaborative and clear communicator – You are fluent in English and comfortable working across teams (Accounting, Controlling, Treasury, and Product). You can explain a reconciliation issue clearly to someone who does not share your technical background. Experience in an international corporate environment is a strong advantage. CareAbout: how we support your impact We move fast, and evolution never stops. It's a fun ride, but it can be challenging. To make sure our people truly thrive, we're committed to making their lives easier, both in the office and out in the world. That's why we created CareAbout: * ❤️ Health (Private insurance for you and your family, psychological support with Serenis, mental health workshops) * 💰 Financial resources (Stock Option Plan, Meal vouchers, Relocation support if you're moving countries) * ⚙️ Growth and development (Professional development programs, Internal mobility, Language courses with Preply) * 🌱 Flexibility (Unlimited PTO, Hybrid working policy*, Flexible working hours) * 👨👩👧 Family (Enhanced parental leave, Additional leave for child sickness) *We embrace three days per week in-office (Tuesday and Thursday + 1 of your choice), with the option to request extra remote time. Equal opportunity employer At Satispay, we're proud to be an equal opportunity employer. We celebrate diversity and inclusion, welcoming individuals of all backgrounds. This opportunity is open to everyone, regardless - for instance - of race, colour, religion, sex, gender identity, sexual orientation, and national origin. Join us in a workplace where everyone belongs! Learn more about us Our values and pillars aren't just fancy words on a page - they really shape everything we do. Explore them here. #LI-DNI #LI-HYBRID By submitting this application, I acknowledge that I have read and understood the content of the Privacy Policy
bunch is building the backbone of private markets. We are enabling next-gen fund operations with one integrated system that combines secure data infrastructure, AI-powered workflows and expert fund services. If you value ownership, growth through real responsibility, and working with a thoughtful, ambitious team, this role might be for you. To expand our core team, we are seeking a passionate and driven Senior Key Account Manager who wants to play a pivotal role in scaling our business and transforming private markets. You will work closely with the Customer Success Team and will report directly to our Head of Customer Success. YOUR ROLE Customer experience is central to our mission. As we scale into new markets and expand our product capabilities, we need a dedicated partner for our fund managers and investors—someone who elevates every interaction and turns exceptional service into measurable growth. In this role, you will shape how our customers experience bunch, strengthen long-term relationships, and directly influence retention, expansion, and market reputation. TOP RESPONSIBILITIES * Serve as the strategic point of contact for fund managers, ensuring a seamless, high-quality experience across all touchpoints. * Lead the end-to-end post-sales lifecycle—from onboarding through growth and upsell—collaborating with multiple departments including Operations, Product, Sales, Legal, and Finance. * Build deep, trust-based relationships with customers and translate their needs into clear insights that drive product and operational improvements. * Own and optimise key customer metrics, including NPS, retention, NRR,, and escalation management. * Collaborate closely with the Head of Customer Success to refine and scale our Customer Success strategy as the company grows. ABOUT YOU * 4+ years of professional experience, including 1–3 years in enterprise Account Management or Customer Success. * Hands-on experience in a private equity or venture capital environment — specifically in fund operations, investor services, or fund administration * Ability to manage complex, high-value customer relationships and confidently engage with senior stakeholders. * Strong analytical and communication skills, with the ability to simplify complex topics and tailor your approach to diverse audiences. * Proven track record of operating effectively in fast-moving, high-growth environments and adapting quickly to changing priorities. * Proficiency in English WORKPLACE & BENEFITS * Competitive salary * Customizable benefits package (wellbeing, sport, mobility, food, and more) * 28 days of vacation, plus 2 company days and local public holidays * Remote-flexible hybrid (3 days/week in office) * Up to 4 remote calendar weeks a year * A great tech and work setup * Work with a diverse team of 120+ bunchies from 40+ countries, with leaders who are best-in-class in their domains HIRING PROCESS 1. People Team Interview (30 min): Introduction to bunch, expectations, values, and your career aspirations. 2. Deep-Dive Interview (30 min): Explore the role, your experience, and how your journey aligns with our mission. 3. Practical Interview (45 min): Demonstrate your approach to Account Management and communication. 4. Final two part stakeholder interview (60 min): first with our VP of Operations and second with one of our Co-founders to ask questions and get to know our leadership. About bunch bunch is building the operating infrastructure for the next generation of private markets. We combine AI-powered automation with deep regulatory expertise to replace fragmented spreadsheets and manual processes with one integrated platform across the fund lifecycle, purpose-built for private markets heading toward $32 trillion in Assets Under Management. We've 4x our ARR in 2025, crossed 150 fund managers and 12,000 LPs on the platform, and just closed our $35M Series B in May 2026. We're looking for ambitious people who want real ownership of hard problems, and who care about building infrastructure that actually matters to the people using it. ____ At bunch, we're committed to an inclusive environment where diversity is valued and celebrated. We provide equal opportunities to all qualified applicants. We process personal data in line with applicable laws (including GDPR). See our Privacy Policy for details on your rights and how to reach us.
About us Satispay began by rethinking the simple act of a payment to remove the friction from our daily routines. But we didn't stop there. Today, we are building a complete financial platform designed to empower people and concretely improve their lives. By giving our 6 million users a clear, open path to pay, save, and invest, we are evolving into the definitive destination for every financial need. What you'll be doing As our Collection Manager – Consumer Credit, you’ll be the person who owns and evolves our end-to-end collection strategy across consumer lending products, with a strong focus on data, segmentation, and AI-driven decisioning. Here's what your day-to-day will look like: * Design and execute data-driven collection strategies – Leveraging advanced analytics and predictive models to design collection strategies tailored to different risk profiles and product types. * Develop AI-powered collection approaches – Driving the adoption of AI to enhance next-best-action logic, predictive contact strategies, and intelligent prioritization of accounts. * Personalize customer engagement & tone of voice – Defining and implementing differentiated communication strategies, adapting tone, channel, and timing based on customer behavior. * Optimize performance and ROI – Owning key collection KPIs (recovery rates, roll rates, cost-to-collect), ensuring all initiatives are measurable and ROI-positive. * Guarantee service levels and compliance – Ensuring all collection activities meet defined SLAs and regulatory requirements, balancing effectiveness with fairness. * Manage stakeholders and ecosystem – Collaborating closely with Finance, Product, Data, and Legal teams, while managing external partners like collection agencies. Who we're looking for We need a problem-solver who loves teamwork and gets things done. If you're curious and ready for real ownership, you'll fit in! Does this sound like you? * Deep experience in Consumer Credit & Collections – You have 7+ years of experience in collections within consumer lending (e.g., BNPL, unsecured/secured credit). * Fintech, Banking, or Finance Background – Previous experience in a Fintech environment, modern Banking, or Financial Services. * Knowledge of SEPA Framework – Familiarity with SEPA payment schemes and regulations is considered a strong plus. * Strong Data & Analytical Mindset – Highly analytical and comfortable working with large datasets and segmentation models to drive decisions. * AI & Innovation Orientation – Experience with AI applications in collections, such as predictive scoring or automated decisioning. * Strategic Thinking & Execution – Ability to design sophisticated strategies while ensuring flawless operational execution. * Customer-Centric Approach – Understanding how to influence customer behavior through tailored communication and channel optimization. CareAbout: how we support your impact We move fast, and evolution never stops. It's a fun ride, but it can be challenging. To make sure our people truly thrive, we're committed to making their lives easier, both in the office and out in the world. That's why we created CareAbout: * ❤️ Health (Private insurance for you and your family, psychological support with Serenis, mental health workshops) * 💰 Financial resources (Stock Option Plan, Meal vouchers, Relocation support if you’re moving countries) * ⚙️ Growth and development (Professional development programs, Internal mobility, Language courses with Preply) * 🌱 Flexibility (Unlimited PTO, Hybrid working policy*, Flexible working hours) * 👨👩👧 Family (Enhanced parental leave, Additional leave for child sickness) *We embrace three days per week in-office (Tuesday and Thursday + 1 of your choice), with the option to request extra remote time. Equal opportunity employer At Satispay, we're proud to be an equal opportunity employer. We celebrate diversity and inclusion, welcoming individuals of all backgrounds. This opportunity is open to everyone, regardless - for instance - of race, colour, religion, sex, gender identity, sexual orientation, and national origin. Join us in a workplace where everyone belongs! Learn more about us Our values and pillars aren't just fancy words on a page - they really shape everything we do. Explore them here. #LI-VR1 #LI-HYBRID By submitting this application, I acknowledge that I have read and understood the content of the Privacy Policy