Client Director - Maternity Cover

Design Bridge and Partners

ABOUT US At Design Bridge and Partners, part of WPP, we design brands with the power to move. Pulling people towards them with an irresistible force that compels and connects. With 900 creative minds across 17 studios worldwide, diverse in expertise, experience, backgrounds and beliefs, we are united in our ambition to achieve real impact for our clients’ brands benefiting their business, people and the planet. With expertise across brand strategy, brand design, brand engagement and brand effectiveness our clients across the world include NASA Artemis, Unilever, Coca-Cola, Diageo, Mastercard, Intel, HSBC, Tencent, Twitch, Heineken, Reckitt and the BBC. ABOUT WPP WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com. ABOUT THE ROLE The Senior Client Manager role at Design Bridge and Partners involves supporting the Client Director in managing strategy and design projects, with a focus on nurturing and maintaining excellent client relationships at the brand manager level.  ABOUT YOU  Responsibilities • Demonstrate an understanding of the client’s business, brands, and markets. Question briefs, seek out additional information and understand requirements independently.  • Pro-active client servicing – anticipating client’s needs, planning ahead to make sure they are met.  • Brand/Project management – to support the client director in managing projects day to day, adding energy and initiative to help inspire the team and to ensure the most effective and efficient way of working.  • Build trusted relationships with clients, and your internal team through excellent commercial, resource and project management.  • Brief, scope, plan and deliver projects that are effective, profitable and enable the highest standards of work, with minimal support. • Demonstrates solid project management and best practice operational effectiveness, across multiple workstreams from start to finish.  • Accurately manage and support all aspects of the day-to-day finance admin, and reporting. • Deliver timely and accurate revenue forecasts, which resource can be planned against.  • A good understanding of the commercial value of the work and demonstrate this through creation of budgets for projects with minimal support. Ability to provide clear rationale and narrative to clients to obtain budget approval.  • Actively aware of profitability, consistently monitors utilization and realisation data to ensure your projects are running as efficiently as possible. Identify actions to address issues. • Be willing to take on fresh challenges in new business as a way of developing new skills and broadening your experience. • Support the client leadership team and other colleagues in new business activity, acting as principal contact for prospective clients, from initial contact, creds, tissue sessions, pitching, follow ups and commercial negotiations, with limited support. • Understand the business’s broader offer and collaborate outside your immediate team.  • Build respectful and supportive relationships with the creative and strategy leads. WHY US? We’re passionate about our people and their careers. We’ll help you develop your skills and provide you with outstanding benefits. So you’ll have a chance to make your mark on our future, as we make a mark on yours. We’re proud to be the world’s most awarded brand design agency, with 28 Cannes Lions to our name and Creative Review Annual’s Most Creative Design Agency of the Year 2024. You’ll get to take new projects to award-winning potential, as part of a connected team of brilliant, tenacious people right by your side and across the world.   We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Design Bridge and Partners, a WPP company, is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.   #LI-DNI #LI-DNP

Hanover Communications

About us   Hanover is an award-winning communications consultancy that advises enterprises, institutions, and individuals on building recognition and enhancing reputation. From our offices across Europe and the Middle East, we adopt an integrated approach that connects the dots across channels, audiences and issues. Our collective of smart, curious people think differently and live by a shared mission, purpose, vision, and values. These shape how we work, not just with our colleagues, but with clients and partners too. Our mission is to ‘rewire communications for impact’ and harness its transformative power to advocate, trailblaze and make a difference. We do this by igniting and empowering the potential of every individual within our company, recognising that each person is a unique spark, capable of creating extraordinary impact. We believe that by nurturing and harnessing the collective brilliance of our people, we can drive innovation, foster an uncommon work culture, and make a positive difference to society. Embracing the complete range of skills and services across the communications spectrum without constraint, we create the best outcomes for our clients and deliver world-class work. We are looking for a strategic and commercially driven Director to lead and grow a high-performing team within Hanover.  This is a senior leadership role responsible for driving sustained growth, delivering impactful client solutions, and positioning Hanover as a leader in the communications industry. The role operates across teams, markets and service areas, ensuring an integrated and forward-thinking approach to client delivery and business development. As a Director, you will provide inspirational leadership aligned with Hanover’s mission, vision and values, fostering a culture of excellence, collaboration and accountability. You will play a critical role in expanding the client base, growing revenue, and identifying new business opportunities, while maintaining the highest standards of client service. You will be responsible for leading key client relationships at a senior level, providing strategic counsel, overseeing the development of high-quality communications strategies, and ensuring successful delivery across accounts. Alongside this, you will drive innovation by staying attuned to media, digital and communications trends. The role also requires a strong focus on team leadership and talent development, ensuring the team remains motivated, high-performing and equipped to deliver best-in-class work. You will actively contribute to Hanover’s wider business strategy, collaborating across teams and geographies. You will maintain a strong focus on productivity and billability, ensuring efficient allocation of time across client work and contributing directly to revenue targets, while also supporting wider team performance in these areas. PRIMARY RESPONSIBILITIES * Lead and manage senior client relationships, acting as a trusted advisor and escalation point for complex client issues * Design, sell and oversee the delivery of high-quality communications strategies informed by insight and expertise * Take ultimate responsibility for the success, performance and growth of key client accounts * Oversee and manage the team’s new business pipeline, setting strategic direction and driving delivery against targets * Identify and secure new business opportunities, including organic growth within existing accounts and new client acquisition * Build and maintain a strong external network to generate business opportunities and enhance Hanover’s market profile * Provide inspirational leadership, promoting Hanover’s values and fostering an inclusive, high-performing team culture * Collaborate across Hanover teams and international offices to deliver integrated client solutions * Ensure the highest standards of quality across all client deliverables through rigorous review and oversight * Lead financial management for the team, including budgeting, forecasting, revenue tracking and profitability KEY SKILLS & EXPERIENCE * Significant experience in communications, with a strong track record in a senior leadership role, ideally within an agency environment * Proven ability to lead and grow client accounts, delivering strategic counsel and high-quality service * Demonstrated success in driving new business, including developing pipelines and converting opportunities * Strong commercial acumen, with experience managing budgets, forecasting and revenue growth * Exceptional leadership and people management skills, with experience developing and mentoring senior team members * Deep understanding of the communications, media and digital landscape, with the ability to translate trends into client value * Excellent strategic thinking and problem-solving capabilities * High attention to detail and commitment to delivering excellence in all client outputs * Collaborative mindset, with experience working across teams, disciplines and geographies * Proactive, driven and solutions-oriented approach, with a strong sense of ownership and accountability   BENEFITS: In addition to a competitive salary, your core benefits package will include: * An annual performance-related bonus plus additional bonus potential linked to recruitment, new business and long service * 25 days’ annual leave (plus bank holidays) * Private healthcare and dental insurance * Travel insurance * A company pension plan, including 5% employer contribution You’ll also have access to a wide range of opportunities and initiatives, including: * Flexible working policies, plus eligibility to apply for a sabbatical after 2 years’ service * Summer Fridays finish (3pm) – early Friday finish the rest of the year (4pm) * The Hanover Academy, which incorporates training, coaching, mentoring and reverse-mentoring opportunities to support personal development and career progression across all levels, with a generous training budget * International secondments as well as the opportunity to collaborate with all offices across the AVENIR GLOBAL’s network * A wellbeing programme, featuring (but not limited to) pre- and post-maternity leave coaching, a working parents’ group, subsidised gym membership * Our Culture Club, with a robust social calendar all year round and CSR activity   Diversity, Equity and Inclusion Statement +    Hanover Communications is an equal opportunities employer, committed to creating and ensuring a fair, inclusive, and diverse work environment where all individuals are treated with respect and dignity. We believe that equality and diversity are essential to high performance and a thriving culture. We maintain a strict no-tolerance stance against any form of discrimination and harassment, ensuring all individuals are treated equitably, irrespective of their race, ethnicity, religion, beliefs, age, sex, gender, gender identity or expression, sexual orientation, national origin, disability, marital or pregnancy status, genetic background, or any other attribute safeguarded under our company policies or federal, state or local laws and legislation. We want to ensure that our hiring process is accessible. If you need reasonable accommodation for any part of the application process, please send an email to recruitment@hanovercomms.com with the nature of your request. We are committed to transparency about how we collect and use your data, including ensuring we comply with legal obligations relating to data protection. You can view our data privacy policy here.  Hanover is part of AVENIR GLOBAL’s powerhouse of specialist communications consultancies across EMEA and North America. Collectively we rank among the top 15 largest communication firms in the world. Find out more about Hanover and working for us.

Artefact

PAID MEDIA ACCOUNT DIRECTOR - MATERNITY COVER Hybrid working pattern London location WHO WE ARE Artefact is a new generation of data service provider, specialising in data consulting and data-driven digital marketing, dedicated to transforming data into business impact across the entire value chain of organisations. We are proud to say we’re enjoying skyrocketing growth. Our broad range of data-driven solutions in digital marketing and data consulting are designed to meet our clients’ specific needs, always conceived with a business-centric approach and delivered with tangible results. Our data-driven services are built upon the deep AI expertise we’ve acquired with our 1000+ client base around the globe. We have over 2000 employees across 26 offices who are focused on accelerating digital transformation. Thanks to a unique mix of company assets: state-of-the-art data technologies, lean AI agile methodologies for fast delivery, and cohesive teams of the finest business consultants, data analysts, data scientists, data engineers, and digital experts, all dedicated to bringing extra value to every client. REPORTS TO Group Account Director ROLE PURPOSE We’re looking for an energetic and ambitious Paid Media Account Director to work with us on some of the biggest names in Travel. You’ll be responsible for millions in ad spend and will be instrumental in creating media plans & developing innovative strategies to drive client growth. You will be joining a collaborative team with a great culture and will be working with trusted clients. Leading a renowned client, you will be supported by the Group Account Director and the rest of the team. This role will give you the opportunity to share your knowledge, develop the team and contribute greatly to the growth of the client.  Main responsibilities  Paid Media/ Cross-Channel Strategy * Work with the Group Account Director to build a strong and innovative Paid Media advertising offering across all Paid Channels managed for the client (including, but not limited, to Paid Search, Paid Social, Programmatic Display, Online Video, CTV, Native, etc) * Oversee Paid Media campaigns execution, optimisation and management * Lead with investment and strategy planning across the Paid Media activity * Lead with end-of-month finance reconciliation, invoices and POs * Design testing frameworks, making sure to follow best practices and test the latest features, technologies and partners to bring added value  * Provide Paid Media advertising consultancy and training for clients * Maximise the value of the Paid Media advertising we produce by advising clients on best practices across reporting, measurement and attribution * Lead with the development of Paid Media business reviews, cross-sells and pitch material * Be proactive in feeding back good results, data trends, case studies, discovered techniques and tools to the Group Account Director and colleagues * Lead with the development of processes, automation and best practices across the Paid Media department and the wider agency team Client & People management * Strengthen client relationship - Build trusted relationships with senior client stakeholders * Lead client strategy sessions. Present campaign performance and strategic recommendations * Challenge client thinking through insight-led recommendations. Act as the senior escalation point * Be able to demonstrate good communication skills and possess the ability to converse well with other team members and clients in a clear, understandable way * Demonstrate a strong work ethic, with a positive and flexible attitude, and the ability to work independently and as part of a team * Have the ability to lead and develop people through training and by setting an example * Supporting the development of other members of the team * Good time management and organisational skills Commertial * Grow Account Revenue  * Participate/lead in new media proposals and new client pitches Analytical Skills & Tools * Demonstrate advanced knowledge in Paid Media Platforms (Google Ads, Microsoft, SA360, DV360, Meta, Amazon, Criteo, YouTube, TikTok, etc) * Demonstrate advanced knowledge in Ad Serving: Campaign Manager (CM360) is a must * Good understanding of GA360 and other products of the GMP suite * Good understanding of Measurement Frameworks, MMM partners, Incrementality Testing, A/B Testing * Experience working with industry-leading Paid Media Partners  * Experience managing large budgets using budget trackers and applying automation via Supermetrics or equivalent * Use A/B testing and data-driven approaches to continuously improve campaign results * Have an analytical mind and possess problem-solving skills * Be a creative thinker and possess excellent attention to detail SKILLS REQUIRED * Have a minimum of 7-8 years’ experience in a Paid Media role * Understanding of the travel vertical preferred  * Demonstrate previous experience in implementing and managing medium to large Paid Media campaigns * Experience interpreting MMM outputs and how to apply learning to the Paid Media strategy * Experience managing junior members of the team and supporting their development * Advanced user knowledge of Excel * Excellent communication skills