Fulfillment Operations Lead 🇪🇸

Bigblue

E-commerce is booming — but independent brands still struggle to match the seamless logistics of giants like Amazon. At Bigblue, we’re on a mission to change that. We help brands turn fulfillment into a competitive advantage: scaling faster while delivering a five-star customer experience. Since 2018, we’ve built a tech-driven logistics platform powering 500+ brands — from fast-growing DTC players to global names like MUJI, Aigle, and Cabaïa. With 110+ employees across Paris, Madrid, and London, our proprietary WMS (Warehouse Management System) Atlas, and a network of 8 warehouses across Europe, we’re solving logistics challenges that others haven’t dared to tackle — making fulfillment faster, smarter, greener — and more cost-efficient. Backed by $20M+ in funding, we’re scaling rapidly — from 10 million orders in 2024 toward bold enterprise expansion. To deliver on this ambition, we are looking for a leader who will drive operational excellence and innovation at scale.     The role: Consulting director    Merchants often need more guidance than our product alone can provide. They struggle with optimizing delivery options, managing customer support or demand planning and streamlining other operational processes. While our product addresses part of this need, merchants require structured, expert advice to grow and optimize their business. That’s why we’re launching a new Professional Services program — to help brands unlock the full potential of Bigblue Operations. As Fulfillment Strategy & Operations Lead, you will build and lead this new function from the ground up: designing offers, structuring delivery, and ensuring execution at scale. Your mission is to sell (and sometimes offer) operational consulting, providing tailored support across logistics, transport, and commerce operations — while capturing and distributing the knowledge that will shape internal training, product development, and merchant strategy. This is a cross-functional leadership role, reporting directly to the co-CEOs, with strong exposure to sales, merchants, product and ops teams, and the executive leadership.     What you’ll do   📦 Design and launch Bigblue’s Professional Services program: define the service offering, pricing models, and delivery frameworks for operational consulting. 🧠 Deliver structured, high-impact advice to merchants: help brands streamline their operations, unlock growth, and make the most of Bigblue’s operational capabilities. 📊 Create and track performance metrics: define success KPIs — including merchant satisfaction, project ROI, and delivery timelines — and build the tools and processes to monitor and improve them. 📚 Generate and structure company knowledge: turn field experience into scalable insights that fuel internal training, merchant enablement, and product roadmap decisions. 🤝 Work hand-in-hand with Sales, Product, Ops, and Customer teams: scope merchant needs, influence product direction, and ensure Professional Services are tightly integrated into the overall customer journey. 🧩 Handle both repeatable and bespoke projects: from standardized onboarding packages to tailored merchant migrations, flex between industrialized delivery and custom-built solutions. 💸 Make Professional Services a profitable growth engine: design revenue models, forecast team utilization, and ensure strong project economics while delivering value to merchants.    

2trde

ZUR POSITION As Senior Commercial Operations Manager, you will lead and optimize end-to-end commercial processes across wholesale, auction, and fulfillment operations. You will manage target-based teams, ensure consistent delivery of results, and maintain strict adherence to process and reporting standards. The role requires a hands-on leader who drives accountability and alignment across multiple teams and countries. This is a strategic role that combines operational excellence, data-driven decision-making, and cross-functional leadership to maximize revenue, streamline workflows, and ensure seamless cross-border business execution.  WARUM 2TRDE? At 2trde, we are revolutionizing wholesale and auction operations by combining sales expertise with comprehensive fulfillment services. From cross-border transactions to document handling, payment processing, and logistics, we ensure our clients can focus on growth while we manage the operational complexities. We’re looking for a results-driven leader to elevate our commercial operations and drive performance across our sales and fulfillment ecosystem. DEINE AUFGABEN * Lead commercial operations across sales, wholesale, auctions, and fulfillment services, ensuring that teams meet performance goals and follow established processes. * Develop and implement strategies to optimize CRM systems, auction platforms, and fulfillment workflows for efficiency and scalability. * Oversee pipeline management, forecasting, performance reporting, and KPI tracking. * Coordinate cross-functional teams (Sales, Marketing, Logistics, Finance) to align commercial strategies with operational execution. * Drive accountability with clear KPIs, regular performance reviews, and a balance between achieving results and maintaining data accuracy. * Manage cross-border payment processes, documentation, and logistics to ensure smooth international transactions. * Identify opportunities to improve operational efficiency, reduce friction, and scale business processes. * Mentor and guide sales and operations staff, fostering a culture focused on measurable outcomes, process consistency, and transparent reporting. ANFORDERUNGEN * 5–8 years of experience in sales operations, commercial operations, or business operations, preferably in fulfillment-heavy businesses. * Proven leadership experience managing performance-driven sales or operations teams with clear targets and measurable KPIs. * Advanced analytical skills; proficient in CRM systems and reporting tools. * Practical leader with strong problem-solving skills and the ability to implement efficient processes. * Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment. DIVERSITY @ 2TRDE 2trde stands for equal opportunities as an employer. We welcome and value diversity and are committed to creating an inclusive environment for all employees. We´re embracing variety by being open to all groups of people regardless of age, color, national origin, race, religion, sex, sexual orientation, gender identity and/or expression, marital status or any other characteristic protected by law. Because only together can we achieve extraordinary goals: To build THE operating system for vehicle trading. SO ERREICHST DU UNS Dan Popescu | CPDO https://www.linkedin.com/in/popescudan/ Johannes Stoffel | CEO https://www.linkedin.com/in/johannes-stoffel-27389667/

Grover

ABOUT GROVER Founded in 2015, Grover enables consumers and businesses across Europe to subscribe to tech devices and comprehensive technology solutions - from individual smartphones, laptops, and wearables to full corporate device setups. The company offers access to over 1,000 unique tech items on flexible and financially convenient terms. A pioneer of the circular economy, Grover refurbishes and recirculates devices to help eliminate e-waste. To continue this incredible adventure, we are currently looking for Warehouse Operations Team Leads to join our talented Circular Supply Chain team full-time (40 hours/week) onsite 5 days a week in the Berlin Metropolitan area. Reporting to the Warehouse Operations Manager, you are the driving force on the warehouse floor. Your core objective is to oversee your team and the seamless, day-to-day execution of inbound, picking, packing, shipping/outbound, and inventory processes, ensuring operations run smoothly, inventory remains accurate, and the team is fully trained and motivated to meet daily targets. 🎯  What you will contribute: * Team Leadership: Provide direct supervision and leadership to the fulfillment, inbound, and outbound warehouse teams of up to 15 direct reports. * Daily Operations: Lead daily floor operations to ensure seamless order flow and manage device-specific movements, maintaining a steady and efficient operational pace. * Mentorship & Onboarding: Train, onboard, and mentor warehouse staff, ensuring they are fully equipped to meet performance, safety, and quality standards. * WMS Floor Expert: Act as the floor expert for handheld Warehouse Management Systems (WMS) and scanning systems, ensuring strict inventory accuracy through regular monitoring and immediate error correction. * Process Optimization: Monitor team performance and support the Operations Manager in eliminating bottlenecks and implementing process improvements. * Safety & Compliance: Ensure all team members strictly adhere to Standard Operating Procedures (SOPs) and safety compliance guidelines on the warehouse floor, including German load-handling standards (Lastenhandhabungsverordnung). 🤝 What you bring: * Experience: Proven hands-on experience in a warehouse, logistics, or fulfillment environment - ideally in an e-commerce or consumer electronics setting. * Leadership Track Record: Previous experience in a supervisory, team lead, or staff training role. * Technical Expertise: Expert-level practical knowledge of handheld Warehouse Management Systems (WMS), barcode scanning systems, and digital inventory tracking. * Process Knowledge: Deep understanding of high-velocity inbound, picking, packing, and outbound fulfillment processes. * People Skills: Strong leadership skills with the ability to motivate, direct, and clearly communicate with a diverse team of warehouse associates. * Safety Mindset: High attention to detail, a commitment to precise inventory accuracy, and an understanding of safe ergonomic practices on the floor. * Languages & Licenses: Fluent in both German (B2 at a minimum) and English, with other languages considered a strong plus. A forklift driving license (Flurförderzeugschein) is a strong asset. 🚀 THE GROVER WAY - HOW WE DRIVE SUCCESS:  * Own It: We take ownership seriously and define what success looks like. We drive shared ownership and don't wait - we drive. We keep one another accountable and take responsibility when issues arise. * Challenge, Decide, and Commit: We engage in proactive support, active listening, and healthy conflict to reach the best outcomes. We value diverse perspectives and, once a decision is made, we commit to it fully. * Empower and Grow: We enable, trust, and coach one another toward high performance, always thinking and acting like owners. We seek growth, apply feedback, and support the development of our peers. * Respect, Transparency, and Clarity: We strive for clear, respectful, and open communication with no surprises. We simplify complex information so everyone knows the "what, why, and how". ❤️‍🔥 What you will love about us: * BVG monthly discount to drive you everywhere in Berlin * Mental health support with Nilohealth * Physical health support with Urban Sports Club * Annual learning budget of 750€  * Exclusive Grover Tech discount for you & your loved ones * A diverse global team of 75 nationalities (and counting!) - genuinely the nicest group of colleagues who will soon become friends Embark on a rewarding journey with the Grover Rocketship, where your impact is felt, and together, we cultivate a more circular world. 💚 We are looking forward to e-meeting you! 🚀