Influence Strategist

Deployment Strategist - US

Parloa

ABOUT PARLOA Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale. ABOUT THE ROLE: As our Deployment Strategist, you will drive AI transformation at Global 2000 enterprises as the “Field CPO” for Parloa’s most strategic customers. You will own the bridge between customer outcomes and product reality, translating business needs into deployable product capabilities for customers like Booking.com, Allianz, Decathlon, and TUI. AREAS OF OWNERSHIP: * Land big clients (Global 2000 with complex, off-roadmap needs) and ensure their AI transformation succeeds. * Manage stakeholders across business and tech (CEO, COO, CIO, CTO, VP Support), owning deployment from value thesis through production to expansion. * Translate customer needs into product capabilities (not one-off customizations) that become reusable platform features. * Build prototypes, make product changes, and create business plans hands-on - execution over PowerPoints. * Represent customers to Parloa Product and represent Parloa Product to customers, bridging both worlds. * Navigate ambiguity in agentic AI workflows, ROI models, and change management where no playbook exists yet. * Own hard conversations: tradeoffs, “no,” re-scoping, and timeline realism with strategic accounts. * Influence without authority across Product, Engineering, Sales, and Customer Success to drive outcomes. * Feed validated learnings to product roadmap, turning customer work into platform capabilities that compound. WHO YOU ARE: * 7-12 years of experience in enterprise software (solution architecture, product, or consulting) with a proven track record of customer-facing delivery. * “Field CPO” mentality: ability to translate customer outcomes into product reality and vice versa. * Business + tech stakeholder leadership: presented to C-suite across business and tech functions, demonstrated value, and ensured solutions make business sense. * Product thinking: built client-specific roadmaps aligned with platform strategy. * Architectural credibility: scoped off-platform features, assessed feasibility, and ensured supportability. * Influence without authority: led cross-functional teams (Product, Eng, Sales, CS) without direct reports. * Adaptability: comfortable being uncomfortable, willing to learn, operates in ambiguity. * Hands-on execution: gets hands dirty - built prototypes, made product changes directly, created business plans. Not just an advisor. NICE-TO-HAVE: * Industry diversity: experience in travel, fintech, insurance, retail, healthcare, telecom, or enterprise software - we’re building a team with a broad industry perspective. * Industry-changing companies: worked at companies that transformed their industry (Booking.com, Decathlon, N26, Deel, Stripe, Uber, Airbnb). * Hypergrowth experience: thrived in fast-scaling environments (e.g., 25 to 1500 people). * Background as Palantir Deployment Strategist, AWS/GCP Solutions Architect, or product roles at hypergrowth tech. * Tech stack: architectural understanding of Python, TypeScript, Terraform, K8s, Azure/AWS. * AI/ML: LLM pipelines, agentic AI deployment, prompt engineering. * Learning loop: created reusable patterns from custom work, fed learnings to product. YOUR RECRUITING PROCESS AT PARLOA: TA Screen → Hiring Manager Call → Case Study (take-home) → Case Study Presentation → Bar Raiser Interview  Salary Ranges include OTE WHY PARLOA? We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale and want your work to matter in real, everyday moments, this is where you do it. At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them. We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one. Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI. Salary Range $220,000—$255,000 USD   ---------------------------------------------------------------------------------------------------------------------------------- Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information. Parloa is an e-verify employer in the USA. Please click here to learn more. * We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.

Frontline Strategist (Product Manager), FDE

WorkWhile

ABOUT WORKWHILE WorkWhile is on a mission to help workers earn a better living and live better lives. More than 80 million Americans work hourly jobs, often with unpredictable schedules that pay close to minimum wage and offer limited benefits, leading to financial instability. WorkWhile is revolutionizing frontline work by creating a more flexible and efficient labor market. Powered by AI, the WorkWhile platform helps businesses quickly access high-quality talent. Workers benefit from same-day pay, free telehealth services, upskilling, and the ability to choose shifts that match their skills and schedules. We have the audacious goal to align incentives and solve inefficiencies in the labor market, disrupting the $650 billion staffing and recruiting market. Backed by Khosla Ventures and recognized by the Inc. 5000 for 10x growth, WorkWhile is reshaping the future of work. ABOUT THE ROLE We're building a category-defining Frontline Deployed Engineering (FDE) pod : a world class team focused on going deep with key enterprise customers, understanding their operational reality, and building solutions that make WorkWhile genuinely work for them. Our ultimate goal is to compress time to PMF-at-scale for key accounts and compound learnings across the portfolio. As our first Frontline Strategist (Product Manager), you'll be the connective tissue of this pod. You'll work directly alongside our Frontline Engineers and customers to define what gets built, why, and in what order, translating messy field problems into clear product direction. You'll report to our Head of Product and work closely with our CEO on the vision for this motion. WHAT YOU’LL DO Customer-facing * Embed with enterprise customers alongside Frontline Engineers, understanding their workflows, their data, their constraints, and where WorkWhile fits (and where it doesn't yet) * Lead discovery and scoping conversations with customer stakeholders, often without a fully defined brief * Own the feedback loop from the field: synthesize what you're seeing across customers into patterns, and surface those patterns as product signal Product & Roadmap * Define and prioritize what the FDE pod builds — custom integrations, workflow tooling, customer-specific extensions — in collaboration with engineering and the core product team * Make clear calls on build vs. configure vs. escalate: know when a customer problem is a one-off and when it's a product gap * Drive rapid prototyping cycles with the FDE team: get something in front of customers fast, learn from it, and iterate * Partner with core product stakeholders to ensure field learnings influence the roadmap, not just the backlog Pod Operations * Establish the operating rhythm for the FDE pod: how engagements are scoped, handed off, tracked, and closed * Keep cross-functional stakeholders (GTM, Customer Support, Operations) aligned on what the pod is doing and why * Help build the playbook from scratch: this pod will be a reference model for how WorkWhile scales enterprise delivery WHAT WE’RE LOOKING FOR * 7+ years in a product management, technical program management, or highly consultative customer-facing role * “Founder Mode” at the core: you can articulate a big vision, demonstrate high agency, speak truth with conviction, you are resilient and always put the team and mission first * Track record of working directly with external customers or clients, not just internal stakeholders, to define and deliver solutions * Comfort operating in ambiguity: you've scoped work from incomplete briefs before and know how to move forward anyway * Strong written and verbal communication; you can hold a room with a VP of Operations and a conversation with an engineer in the same afternoon * Instinct for prioritization: you know the difference between what a customer is asking for and what they actually need BENEFITS & PERKS * Competitive base salary + equity in a high-growth, venture-backed company * Remote work culture with hybrid opportunities in SF, NY, Seattle & Toronto * In-person company offsites * Medical, dental, & vision coverage * Flexible time off * 401(k) with employer match * WFH stipend to support your home office needs WorkWhile has a diverse, mission-driven, and supportive culture—we look for people who want to take ownership, are energized by ambiguity, and strive to make a lasting impact. If this resonates with you, we’d love to chat! WorkWhile is an Equal Opportunity Employer. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply.

Deal Strategist

Stripe

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM Global Business Services’ (GBS) primary goal is to ensure operational excellence across deal cycles, increase revenue through the development of transformative commercial constructs, and drive closure of Stripe’s sold portfolio. The team's reach is widespread across Stripe, not exclusive to one sales segment or geographical region. GBS drives change across go-to-market, positively impacting Stripe users and cross-functional teams. GBS priorities are set through the direction of Stripe leadership and executive vision, partnership with sales and cross-functional organizations, as well as user feedback and market insights. WHAT YOU’LL DO The Global Business Services (GBS) team is looking for a Deal Strategist to focus on the closure of custom and standard commercial deals. You'll be responsible for deal lifecycle management and supporting cross-organizational alignment. This role requires a background in driving custom commercial and pricing deals to closure, a strong understanding of private pricing frameworks, as well as experience supporting sales through negotiations. You will have experience with subscription products, pricing strategies, and a background in supporting selling motions. You have strong communication skills. You'll love this job if you are a natural relationship and mechanism builder. RESPONSIBILITIES * Work directly with sales teams, sales leaders, services and support teams, and customers to advise on deal structures, establish compelling commercials, and drive closure of customer issues * Understand the business and technical requirements of our customers and partners, advising sales teams on the best approach (balancing risk between custom terms and internal system limitations) * Remove internal blockers between cross-functional teams such as Product, Legal, Finance, Accounting, Service Teams, etc. * Support the sales cycle to ensure the deal terms align with Stripe goals, strategic vision is met, and closes as forecasted * Support complex negotiations involving bespoke commercial and legal agreements * Support the pricing and structuring of multithreaded product use cases in all segments and industries, especially in highly competitive sales * Quickly build credibility and trust with internal customers * Be a clear and concise communicator, able to simplify complex concepts, influence stakeholders, and advocate for our Deal team as a strategic partner WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * BA/BS degree in Business, Technology, Finance, or Economics with 4+ years of experience in deal management, procurement, pricing strategy, or financial consulting * Experience working in ambiguous, quickly scaling environments, comfortable with high-agency * Strong communication, presentation, negotiation, and project management skills * Experience working in Payments and SaaS, and redlining agreements * Experience in Salesforce and Ironclad PREFERRED QUALIFICATIONS * AI fluency and passion for applying emerging technology efficiencies in the day-to-day * Experience training or enabling sales teams on pricing, quoting, and contract best practices